We performed a comparison between AppDynamics, Dynatrace, and OpenText Diagnostics based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is a good monitoring tool. Its stability is very good."
"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
"AppDynamics' most valuable feature is Business iQ, which is based on analytics."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"The most valuable feature of AppDynamics is its ability to track the transactions between different applications."
"It's good for a larger scale deployment such as what my company is working on."
"The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"It can give a quick overview of the current health status, end to end, and can quickly point to the root cause if there an issue or problem in one of our applications."
"The Transaction Flow diagram and the class and meta level information, those are really key selling points in the automation for AppMon. Also, the meta level instrumentation and the dashboards that most of the people use in our organization."
"Reduces the amount of knowledge that is needed by applications consuming this data."
"The User Sessions Query language has definitely been the most helpful with its key user actions and user session properties. Using those together, that has completely transformed how we're able to identify customers and their problems on our site. It has made a very big impact over the year."
"It reduces time and provides detailed info, showing problem correlation, and a single point of diagnosis."
"I have never been more confident in a tool's scalability because I've seen how easy it is for it to deal with the .NET Applets."
"Transparency and visibility into application performance, errors, incidents, etc. helps to foster a collaborative environment."
"I am able to customize my dashboard based on the test requirement and it helps me to focus on the area that really needs close monitoring."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
"They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see."
"AppDynamics should improve its ability to track all the transactions."
"AppDynamics' modules and hardware resources are very high."
"When you have high stress of visits I do not know if you are more stress because of the amount of visits or because you have to wait eternal 60 seconds to find out it things are going well or you already have mess."
"It would help to maybe have a more graphical interface and more user-friendly graphics."
"It needs a dashboard for cluster events in general, and for Kubernetes specifically."
"On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need."
"For the user, for the customer, they expect a solution to be not so expensive."
"Setting up the thresholds and alerting, it is complicated to understand their use cases."
"They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element."
"I would say it's not scalable, because we've had to move large applications that were in a shared environment to their own separate Dynatrace server instance."
"Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data"
"I would like a tool that can give me a one page view of all the problems and issues."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
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