Commvault Cloud Stability
I would rate the stability of Commvault Cloud a nine out of ten.
View full review »We haven't had problems, so Commvault is a very stable product from our perspective.
View full review »DD
DarshanDivekar
CEO at a computer software company with 51-200 employees
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
View full review »
Buyer's Guide
Commvault Cloud
October 2025

Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,566 professionals have used our research since 2012.
I would rate the stability of Commvault Backup & Recovery nine out of ten.
Commvault Backup & Recovery has helped reduce our downtime.
View full review »KG
Kamal Gulati
Managing Director at ITS Technology Solution Pvt. Ltd.
I do not experience difficulties related to stability; the product is good in that regard.
I have not faced any downtimes with Commvault Cloud. The concerns arise more when I want changes or need to do some configuration, and if a bug appears, I reach out, and they are good at assisting.
View full review »Commvault Backup & Recovery is stable.
View full review »Commvault is very stable and I cannot think of any major downtime we have had in the last decade.
View full review »So far, we are all right with the stability of Commvault Cloud.
View full review »
Commvault is a stable system.
View full review »
I would rate it an eight out of ten in terms of stability. We have had a few incidents over the years due to certain revisions of the software. We were hit by some of the known bugs, so we had to go back and patch.
View full review »It is very stable. We do not have a problem with availability or uptime on the product.
View full review »I haven't seen any performance issues with the solution.
View full review »JD
Jeffrey Day
Systems Team Supervisor at State of Nevada
It is a very stable platform.
Right now, we have seven guys on my team and two of us are setting up the backups. The other five of us are strictly doing restores mainly until we get all our backups entirely into the cloud and clean up the groups. I really just need two guys doing that, a junior admin and me. The junior admin has been setting this all up because he will be around for another 15 years. I might as well have him learn it now and be our guru.
For the most part, it does the updates for us. There is a piece that we own down on our network and there is a piece that they own on their network. For the most part, the piece that they own is definitely the bigger of the two. With that being said, our version that we are running on-premises needs an update, which basically means that it is waiting on a server restart. Our servers restart once a month, so I imagine it is scheduled to restart on Sunday. Then, we will get that up-to-date. Metallic pushes it out, then our server installs it. Metallic is mostly on the hook for updates and keeping things up-to-date.
View full review »It is maintaining our backup without failing.
View full review »DS
DavidSQUELBUT
Project Director at ANVOLE
I would rate the stability of Commvault Cloud ten out of ten.
View full review »The frequent releases from Commvault impact the stability. When we implement a feature release or a bug-fix release, quite often, it causes some issues, and some of the options do not work. This is one of the cons that we have related to the stability of the Commvault application.
View full review »I rate Commvault 10 out of 10 for stability. We haven't had any problems, so we will see.
View full review »The tool’s stability is good. I rate the stability an eight or nine out of ten.
View full review »The stability is great. The product is very good.
View full review »NS
Nav
ICT Consultant at U.K. Local Government
The stability is perfect. Whenever I log in, it logs in. When I click on something, it loads up. So, I haven't seen any issues.
Sometimes, some dashboards take a bit of time to load but they have to go back and do queries, which is normal. It is your bandwidth and your Internet. When 700 users are logged onto our site, then our Internet will be a bit slower. When compared with our other products or anything else that I have used, the solution is sleek, fast, and smooth with no issues.
View full review »The stability means our team can relax. On average, we used to get six backup failure errors a week, and that has been reduced to two.
View full review »I rate the solution’s stability an eight out of ten.
View full review »DN
David Nahtigal
IT System Engineer at a real estate/law firm with 10,001+ employees
We had one issue. The Commvault server is an Active-Passive cluster and the Active node had some hiccups. It wasn't something serious, but the Commvault server was unable to connect to one of the agents. I believe our partner discovered it because they also receive messages from our Commvault solution. They just informed us that the Commvault server had to be restarted. We did so during working hours because backups are done at night, and there were no issues. It was a standard procedure and we have had no other big issues.
View full review »The solution is good sometimes in some environments. But sometimes, in some environments, it has to be improved. On the network backup, it has to be improved. If, almost across the networks, one has different VLAN backups, the performance backup is sometimes degraded due to the network configuration and because of the load on the network. Stability-wise, I rate the solution a six out of ten.
View full review »DS
David SQUELBUT
Project Director at ANVOLE
It is a stable solution. I would rate it a nine out of ten. I have had no errors since the installation.
When I put it into the production model, it was very stable, and we had no time to do the next production review after a very simple test.
View full review »Complete Data Protection is pretty stable.
View full review »AM
Armando Carlos Monroy
Storage and Backups Manager at a tech services company with 1,001-5,000 employees
We have not had any problems with stability.
View full review »Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals. We'll raise a ticket to the support team, and they'll get it sorted out. Still, I would say it's working 99 percent of the time. We can take the backup, restore data, and everything else. But sometimes it stops work. For example, today it went down for a minute.
View full review »MH
Marius Horja
Storage & Data Protection Transition Engineer at a manufacturing company with 10,001+ employees
It's pretty stable. We haven't had a major issue in the three-plus years we have had Commvault.
There were some issues in the first year, until we managed to acquire the skill sets and learned how the product should be used, including the best practices. But overall the environment is pretty stable.
We perform a disaster recovery test twice a year and the product is robust and resilient.
View full review »I rate Metallic eight out of 10 for stability.
View full review »The solution is stable and reliable. There are no bugs or glitches. I'd rate the reliability nine out of ten. It doesn't crash or freeze. Based on what is possible, it is okay.
View full review »The solution is very stable so stability is rated a nine out of ten.
View full review »I rate the stability an 8.5 out of ten, and there is a small room for improvement.
View full review »We're very satisfied with the stability.
View full review »Commvault's stability is good.
View full review »MK
Mithilesh Kumar
Manager (Utilities & Offsites) at a pharma/biotech company with 11-50 employees
It is a very stable solution.
View full review »MG
Munichandra Guduru
System Analyst at CtrlS Datacenters Ltd
The stability is very good. If you don't follow the metrics and best practices recommended by Commvault, or if you mess up the setup, you may face challenges. If you follow the best practices, it's a very good, stable solution.
View full review »It is stable. We don't have any problem regarding the core part of Commvault.
View full review »VV
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
I rate the stability an eight and a half or nine out of ten.
View full review »RJ
Robin John
Solution Architect at IT Solution
I rate Metallic seven out of 10 for stability. The backup and restoration takes some time, and you get some errors when installing a package.
View full review »SH
S Hossain
Backup IT Specialist at Padma Bank Limited
The stability is good. I rate the product’s stability an eight out of ten.
View full review »RS
Raju Sah
IT Executive at Surya Nepal Private Limited
I rate the tool’s stability an eight out of ten.
View full review »MD
Marditsa Daremas
Services Manager at MTI Systems
Commvault is very stable and mature.
View full review »It is a very stable product that has many features.
View full review »KP
Kelly Page
Senior Database Administrator at a healthcare company with 10,001+ employees
It's pretty stable.
View full review »Commvault is stable. We've never had problems with it. It's always available, and it's doing the job without any issues. It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault. That shows how stable and well-performing it is.
View full review »It's a completely stable solution. We haven't had any problems with the software that make implementation a problem or prevent us from using the product effectively.
View full review »BS
Buddika Sandaruwan
Senior System Engineer at V S Information Systems
We have been using this solution for more than three years, and there have been no major failures. It has been running day-to-day backups without any issues. We have backup scheduled over the weekends, and we also have daily backups. We are running full backups over the weekends and incremental backups on weekdays.
As long as everything functions in our environment, Commvault is very stable, but that's not the case. There are always ripples in the environment and sometimes those ripples can cause dramatic effects in Commvault, such as corrupting DDBs.
View full review »Commvault is extremely stable. There are really not too many things that knock it down.
View full review »We've never had any issues with stability. It doesn't crash or freeze. There are no bugs or glitches. It's pretty reliable.
View full review »Commvault HyperScale X is highly stable.
View full review »Every three years, we require server updates to either embrace new technologies or enhance our existing technology stack. Therefore, our approach involves reevaluating and refreshing our infrastructure every three years, so we can’t comment on this solution as we have started fresh.
View full review »The solution's stability is excellent.
View full review »MK
Manoj-K
Architect at The Lean Apps
The solution is stable and reliable. there are no bugs or glitches. It doesn't crash or freeze. The performance is good. I'd rate the reliability nine out of ten.
View full review »Commvault Complete Data Protection is a stable solution. Still, there was one case when the media server was rebooted because of a hardware problem, and then Commvault Complete Data Protection also ran into issues with the internal database. Otherwise, it is good in terms of stability. There was no major problem with the solution.
View full review »HS
Heiner Schulte
Senior Administrator at Viega GmbH & Co. KG
The product is stable if it is set up correctly. HyperScale X is sophisticated software that requires you to configure it on your own. This can be difficult to handle.
View full review »HyperScale X is really stable.
View full review »I give it a seven on a scale of one to ten, because many times, whenever there is some issue, they provide a hotfix. In large enterprises, we won't be able to update the hotfixes because there is a change in management. There are also hotfixes once every two weeks.
View full review »Commvault has been stable in our usage.
View full review »Commvault is very stable.
View full review »MB
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Stability-wise, Commvault is one of the best backup solutions on the market.
View full review »Up until now, it has been a hundred percent working great. So, it looks stable.
View full review »The solution is very stable unless you have to use Symantec Enterprise Protection. That comes into major issues. We've had corruption due to Symantec.
View full review »The product is very solid. They are the number one data management platform on the market. They are leading in that sense above the competition.
View full review »WK
Will Knudsen
Network Engineer at Rosnet
It's stable. I've had some outages over the last week, but overall, it's stable.
View full review »MA
Marlo Alexander
System Administrator at a transportation company with 51-200 employees
I would give the stability "five nines." I've not seen it down. I can't say it hasn't been down once, but it's been up the entire time I've used it. There have been no issues. It's snappy and responsive. I'm impressed with the stability of it.
View full review »The stability is excellent. Once you install and configure everything the right way, there is only the infrastructure. If there is a problem with the infrastructure, it will reflect on your backup. If there are no problems with the infrastructure, then there will be no problems. I have been working with Commvault for two years and don't remember opening more than 10 cases for a lot of customers.
View full review »MH
MohamedHussein
International Investment Agreements Specialist at GAFI
It is a stable solution. I rate its stability as an eight.
View full review »The solution is not very stable.
View full review »MC
MANPREET CHANIAAN
IT Ops at Schmitech Inc.
The solution is stable.
View full review »SN
SIVASHANMUGAM NATARAJAN
CTO at Greenware Technologies LLC
The solution is very stable and reliable. The performance is good. There are no bugs or glitches, and it doesn't crash or freeze.
View full review »The stability is very good and derived from the fact that in all the points of contact that make up the backup environment, there is the possibility of configuring the High Availability of the platform.
View full review »AM
Aamir Majeed
Storage / Backup Administrator at Saudi Basic Industries Corporation
Commvault HyperScale X is a reliable solution.
View full review »AH
Abdillah Itcentral
Presales Technical Consultant at a tech services company with 11-50 employees
The product is stable for backing up any kind of environment. But sometimes there's a problem with the deduplication. Sometimes the deduplication database is offline.
View full review »BM
Bilal Munir
Technical Architect at ASG Group
The stability is good for the solution.
View full review »It is stable. I haven't experienced any issues.
View full review »LA
Lobna Alkomy
Backup & Recovery Section Head at a retailer with 1,001-5,000 employees
The product has been stable. There are no bugs or glitches. So far, it doesn't crash or freeze. It's reliable and the performance is good.
View full review »The product is a reliable solution. We have experienced only one case where there was a total shutdown and a total disruption of service. This was a weird case. We were able to sort it out and submitted the case for investigation to understand what the root cause might have been. Later on, we had to upgrade a few things. However, since then, we haven't had any issues whatsoever. I'd describe the solution as quite stable.
View full review »Commvault is quite stable.
View full review »KL
Kevin Liao
Project Manager at datasitter INC
This is a very stable product.
View full review »It works, and there are definitely some bugs, but nothing major.
View full review »JA
John Askew
Systems Architect at The University of Auckland
From a stability point of view, it is very good.
View full review »JG
John Gagliano
Aviation Attorney at Gagliano Law Offices
I have not had any issues with its stability.
View full review »JG
Javier_Gonzalez
ICT-System Engineer – VMware & Backup at a university with 5,001-10,000 employees
When you talk about backup it must be stable. If not, we would change the tool.
View full review »BR
Benjamin R Roper
Backup and Recovery Specialist at Parsons
The stability is great. It just runs. I've had zero issues with it.
View full review »We did not have the best initial impression regarding stability. Things got better after four months.
View full review »SN
SIVASHANMUGAM NATARAJAN
CTO at Greenware Technologies LLC
The stability is really good. Once you implement it properly you can forget. It's an automated solution. You don't need to troubleshoot anything.
View full review »I haven't seen a crash of the database. The stability is great.
View full review »PG
Praveen
Backup Administrator at a manufacturing company with 5,001-10,000 employees
The stability has been good. We haven't had any issues.
View full review »It's stable.
Sometimes the Java console might not respond. It might happen one out of 20 times that the Java console might crash. And then we have to use Task Manager to end it and reopen it. Other than that, the server has never crashed nor has the database ever crashed.
View full review »BP
Brijesh Parikh
Senior Architect, Cloud Infrastructure at a tech vendor with 501-1,000 employees
It has been pretty stable. We have not run into a situation where our systems were compromised. However, we have run into system corruption issues and were back in business within about two hours.
Right now, we only have one primary administrator for this product. We have a couple of backups in case this person or another is on vacation. We have other people who have been provided good knowledge transfer on how this product works. This way, if either of them is unavailable, there is somebody who can do the job.
View full review »MS
Michel Scheepers
Technical Consultant at a comms service provider with 10,001+ employees
It is very stable. We have some little issues with it, but when we have issues they're always related to the application we want to back up, not to the product itself. We ask a lot of the product; we use it in a fairly hard way on several things. Sometimes we hit the boundaries of the product and we encounter issues. But in day-to-day business, we don't see any real issues related to the infrastructure or the load we can give it.
View full review »MM
MatthewMagbee
Datacenter Manager at a healthcare company with 5,001-10,000 employees
It's very stable. To be completely frank, I beat the heck out of it, 24/7 and 365. We're a healthcare laboratory company that never closes. We're an around-the-clock operation in all of our locations. The backup jobs are running, and the reports are running, around the clock. Everything runs constantly but we have had zero downtime.
View full review »It's not very stable in our environment. Every day there is something weird going on. When we solve the "weird thing of the week," the next day something different goes on.
View full review »The stability is okay. It's stable. We haven't had many problems with the solution. If you know the solution and know what you are doing, the stability will be okay. But you must have a deeper knowledge of the solution. For this, they have good Education Services on their site, and they will help you a lot. If you do it yourself you will make mistakes and encounter some problems with configuration. It will be much slower and more painful for you. Or you can use help from Commvault Education or Commvault Services.
View full review »VK
VladanKojanic
Project Manager - Business Consultant at Comtrade System Integration
Every type of software, even Microsoft, has some problems. It's not possible to make something without some patches or little bugs. But until now, over the years we have been using it, we haven't had any big problem where we said, "Oh, this is not working." We have had some problems and opened tickets and support has helped us very fast.
We can say we are generally happy with Commvault. It's not possible to expect to buy something and never have a problem with it. That's especially true when you add something new; it depends on your hardware environment. It also depends on your network and your users' backup behavior. It's not possible that something will be perfect.
View full review »JL
JoaoLavrador
Pre-Sales at Arrow ECS Portugal
I believe it's very stable. That's why the customers who buy Commvault stay with Commvault.
View full review »VV
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
I rate the tool’s stability a nine out of ten.
View full review »RJ
Robin John
Solution Architect at IT Solution
I rate Commvault eight out of 10 for stability.
View full review »I rate the product’s stability an eight out of ten.
View full review »The product's stability could be better.
View full review »The product's stability is good enough. But, you have to compare it with other products. For example, I am using Veritas, and I am using it for CommVault, perhaps at home for myself. For the rest, I am selling. I am not doing the implementation. I'm only selling it.
I rate the solution's stability as an eight.
View full review »Metallic is a stable solution.
View full review »BK
Bhaskar Venkat Kota
Sr. System Architect at a tech services company with 201-500 employees
This is a stable product.
View full review »BR
Bernard ROUVREAU
System Engineer at Darva
Commvault is a very stable product.
View full review »The stability of the product is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
View full review »The stability is good.
View full review »PM
Pedro Martins
Consultant at a integrator with 5,001-10,000 employees
Commvault is stable but more difficult to understand without the technical specifications.
It is stable.
View full review »Commvault is a stable product.
View full review »Commvault is both very stable and scalable.
View full review »AR
Arunesh Rajendran
Sr. IT Administrator at a comms service provider with 201-500 employees
The stability is good. Compared to Veritas it is good.
View full review »It is fairly stable. We have never had trouble with Commvault itself. And if we do have trouble, we can call our Commvault partner and they will solve it.
View full review »It's a very stable solution.
View full review »ME
Mehmet Erdogan
Data Storage and Protection Team Leader at a tech services company with 1,001-5,000 employees
This is a very stable product, and in fact, one of the reasons that we choose this solution.
View full review »DM
ChiefSystemEngineer9
Chief System Engineer at a media company with 501-1,000 employees
It's very stable.
View full review »KA
Exprtsyseng67
Expert System Engineer at a tech services company with 201-500 employees
The solution is stable.
View full review »SU
Syed FasihUr Rahman
Enterprise Solutions Architect at a tech services company with 51-200 employees
The backup performance and management are ok. However, when something is not working, it is probably fifty percent due to product immaturity.
View full review »We are happy with the stability.
View full review »TS
Thamer Salah
Senior Presales Consultant at OFFTEC International
It is very stable. The product setup went well. It was deployed without any problems.
View full review »Stability is okay.
View full review »Commvault is very stable.
If you set it right at the beginning, then it basically just works with very little administrative effort.
View full review »Previously, with versions 8 and 9 yes. But starting from version 10 there were no major issues.
View full review »We have had no issues with stability. The service has been running for 18 months with no loss of service due to the platform.
View full review »DG
Dan Gillman
Senior System Administrator at a manufacturing company with 201-500 employees
We've had no issues with stability.
View full review »The solution is highly stable. I rate the stability a nine out of ten.
View full review »NP
NimitPuvar
General Manager of Sales at Ashtech Infotech Pvt Ltd
The product is stable and works fine.
View full review »VV
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
This solution is stable. Every three months they perform maintenance and release the latest service.
View full review »VV
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
The solution is stable.
View full review »Buyer's Guide
Commvault Cloud
October 2025

Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,566 professionals have used our research since 2012.