ClickUp is a project management tool. We can update tasks and track projects.
Project Management at a tech services company with 1-10 employees
The solution enables users to update tasks and track projects, but it is expensive and complicated to use
Pros and Cons
- "We can update tasks and track projects."
- "The tool is not user-friendly."
What is our primary use case?
What is most valuable?
The product provides a Gantt chart. The Gantt chart shows how many projects we have completed and how many are pending. It shows us all the deadlines.
What needs improvement?
We can't integrate many tools with ClickUp. We have more than 3000 integrations available in Jira. Other products provide features like to-do, pending, and progress lists. Such features are not available in ClickUp. The tool is not user-friendly. It is complicated to use.
For how long have I used the solution?
I have been using the solution for three to four months.
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What do I think about the scalability of the solution?
Almost everyone in my company uses the solution. We have around 500 users.
How are customer service and support?
I rate the technical support a seven or eight out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution is cloud-based.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I have worked with other tools. ClickUp is not user-friendly. I find more features in other solutions. I recommend the product for small organizations and small teams. Larger organizations might have many projects and teams. So, they would need a better tool. Overall, I rate the tool a six or six and a half out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2025
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