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Citrix Workspace Room for Improvement

KS
Associate Director at a financial services firm with 10,001+ employees

Performance is an area that can be improved. The meetings that use Skype in Workspace will lag when they run long or we screen share. At times, it is slow when there are multiple users on the server.

When it lags, we restart it to get it resolved. If multiple users are using a single server it will lag. 

The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system. 

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CS
Information Systems Analyst II at State of Illinois

In the beginning, it did not go so well because, depending on the type of internet service at home, some people didn't play very nice with it, but once we got over that initial internet incompatibility, it worked fine.

It is slow. When everybody is logged in, it does have a tendency to slow down. You can tell the connectivity slows down a little bit, but it's still a good product. 

When you're doing Webex, there are a few features that are disabled when you're working from home. Sharing screens is a bit hard. The screen is grainy. It doesn't look as clear if you were just sitting at your desktop.

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SS
Research Programmer/Analyst at a renewables & environment company with 201-500 employees

They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out.

We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us.

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Buyer's Guide
Citrix Workspace
May 2022
Learn what your peers think about Citrix Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: May 2022.
596,970 professionals have used our research since 2012.
CS
Information Systems Analyst II at State of Illinois

This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server.

In the next release, I would like to see it support dual monitors.

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Francesca Varutti - PeerSpot reviewer
Practice Manager/Director at NewStart Networks

There is no recycle bin, which is a problem. When there are technical issues, sometimes we can't get on the cloud. Obviously, when that happens we are completely lost because we can't access any of our data, but I guess that's a problem that all clouds have.

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GB
Infrastructure architect at a tech services company with 51-200 employees

I think Citrix Workspace is doing a good job for us. No complaints. If there was an improvement to make on the Workspace product, it would have to do with the communication components. Zoom, Teams, and Salon are not working well within the virtual desktop. So doing something to get the product to allow the video conferencing applications to function better would be the most important.  

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FT
IT Infrastructure Manager at a construction company with 501-1,000 employees

The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server. It's now very complex.

If we want to make a clean application, we need to have StoreFront for the web access between the receiver or the Workspace client. And then have StoreFront connected to the Delivery Controller. The Delivery Controller is connected to the database, NetScaler, which we use to secure remote access.

In the beginning, we used three servers in a load-balancing environment but now to run the same application, it's on many servers.

The price is a little higher compared to other solutions. Big farms need big infrastructure, but for mid-business like us, it's complex.

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TM
Customer experience engineer at a computer software company with 201-500 employees

Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace.

There are times when the Citrix client is updated with a poor release. The update can effectively knock out aspects that were working previously. You can go one step forward, but two steps back. They will go through a period of having some very good software releases and then they will stop completely. It will take a couple more releases to get back everything that was negatively impacted. 

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Jose Adan Arias - PeerSpot reviewer
Network Consulting Engineer at TECNOLOGIK

I would like to see more audio support.

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RM
Systems Analyst at a healthcare company with 1-10 employees

I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04.

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Buyer's Guide
Citrix Workspace
May 2022
Learn what your peers think about Citrix Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: May 2022.
596,970 professionals have used our research since 2012.