Citrix Endpoint Management offers a unified endpoint management solution, allowing central management of a diverse range of endpoints, including mobile devices, laptops, desktops, and IoT devices. 

We provide support from a single console, streamlining operations and enhancing security for all endpoint devices. We ensure an optimized user experience and offer flexible deployment options, including on-premise, cloud, and hybrid models. 

Additionally, we handle remote management, troubleshooting, application management, device lifecycle management, data protection, compliance, and integration of IT services.

We have a variety of monitoring tools, including our proprietary ones, to track all user experience parameters. We engage in proactive monitoring and if a user consistently experiences issues connecting to their virtual applications, we immediately address and resolve these issues proactively.

We provide this solution to our clients and also provide support for our enterprise accounts. We are partners with Citrix and resellers of Endpoint Management. I'm the senior Citrix system engineer. 

Endpoint management is used for multiple things. One would be for my VPN gateway. Second, it is used for security. Using it, I do not have to put our data and our applications on laptops or other third-party devices. Data and applications are always in the data center. Endpoint Security is always the guardian and mostly always used to access patient applications — which we need extra security on. Endpoint Security helps us to accomplish those goals.  

This solution could be deployed both on-premise and on-cloud, but the on-premise solutions are being decommissioned, so everything is on-cloud only now. The customers who have their solution deployed on-premise are converting them to cloud now. 

We use this solution to deliver enterprise applications to users' mobile devices, iPads, and Android tablets.