PeerSpot user
Senior System Administrator at a construction company with 1,001-5,000 employees
Vendor
It is simple and can be centrally managed. HDX provides high-performance imaging.

What is most valuable?

In HDX, the graphics provide high-performance imaging.

How has it helped my organization?

The product improves how our organization function because it is simple and can be centrally managed.

What needs improvement?

I think they should improve data speed performance to reduce bandwidth.

For how long have I used the solution?

I have used this solution for three months.

Buyer's Guide
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
April 2024
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.

What was my experience with deployment of the solution?

It was easy to deploy.

How are customer service and support?

I rate technical support 10/10.

How was the initial setup?

Initial setup was not so complicated.

What about the implementation team?

We implemented it in-house. It's easy with support.

What was our ROI?

It is a bit expensive but ROI is there.

What other advice do I have?

Go for it. It's the best one.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Fazal Ur Rehman Shah - PeerSpot reviewer
Fazal Ur Rehman ShahSenior Consultant/Project Manager at a tech services company with 501-1,000 employees
Consultant

Product and support is really good. If planned well, the solution is easy to deploy.

it_user334560 - PeerSpot reviewer
CIO at a tech services company with 501-1,000 employees
Consultant
It gives our business departments the ability to be mobile and our administrators a valuable knowledge base.

Valuable Features:

  • Reliability
  • Security
  • User Profiling 
  • Administrator's knowledge base

Improvements to My Organization:

It gives our business departments the ability to be mobile.

Room for Improvement:

As a market leader, they have got excellent product variety, but they should improve the user and administration experiences. 

Also, their support could improve.

Cost and Licensing Advice:

If it fits your budget, no doubt you should get it, but keep in mind that there are other products out there that could give you the same for less.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
April 2024
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.
IT Infrastructure Analyst at a insurance company with 501-1,000 employees
User
Helped our users to work remotely with a better user experience
Pros and Cons
  • "XenDesktop has helped our users to work remotely with a better user experience."
  • "The video conferencing feature needs to be improved."

What is our primary use case?

I use XenDesktop to manage virtual desktops. I can manage home office's projects using it. I also use it to create work space for different users.

How has it helped my organization?

XenDesktop has helped our users to work remotely with a better user experience.

What is most valuable?

I love all its features. It lets me do almost anything.

What needs improvement?

The video conferencing feature needs to be improved.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2529 - PeerSpot reviewer
Manager of Data Center at a transportation company with 1,001-5,000 employees
Vendor
Good product, but competition is gaining...

Valuable Features:

Good product, our POC proved that Xendesktop required lower bandwidth per machine than competitors.

Room for Improvement:

Costs for one, we settled on VMware hypervisor with Citrix Xendesktop running underneath, additional costs were incurred because of this hybrid solution, another consideration would be the significant disk space required for what is called "write cache". It was unplanned and caused a considerable headache.

Other Advice:

Since the POC, VMview has significantly improved thier bandwidth requirements. I wonder if a complete VMware solution may be a viable replacement at some point.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

Can you tell me the additional costs that were incurred because of the hybrid solution?

‎Database Administrator with 51-200 employees
Real User
It has improved delivering applications to remote locations with its lower bandwidth utilization
Pros and Cons
  • "It has improved delivering applications to remote locations with its lower bandwidth utilization."

    What is our primary use case?

    Application publishing through the Citrix. We have been using Citrix XenApp to  deliver the business application to remote locations of our company. We highly  reduce our bandwidth through the XenApp application publishing.

    How has it helped my organization?

    It has improved delivering applications to remote locations with its lower bandwidth utilization. It gives better performance to the user though the lowest bandwidth.

    What is most valuable?

    Citrix Xenapp application publishing is a valuable feature that we highly utilize in our organization.

    For how long have I used the solution?

    More than five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    IT Administrator at a tech services company with 51-200 employees
    Consultant
    XenDesktop 5

    Citrix XenDesktop is a great product. My experience is with the 5.x version, and have been introduced to XD7 which looks awesome and I cannot wait to have it running in production for the new features it offers.
    XD5 works well, take a VM and install the Citrix virtual desktop agent, and then add the machine to your Director server through the Desktop Studio console. Assign an user to the machine and they are able to access (Yes, I am leaving out a bunch of steps such as setting up the web interface for remote logins but this review is for XenDesktop and not the related stuff).
    Performance is exceptional even across low bandwidth connections. The connection is secure, and you have options to block USB drives and even the clipboard if you want to restrict users.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user4401 - PeerSpot reviewer
    it_user4401Developer at a transportation company with 1,001-5,000 employees
    Vendor

    I used XenDesktop 5.6 and I agree with you, it's a great product. From my point of view, the main pros are: thin provisioning capabilities, client USB support, advanced high definition video and audio capabilities and support for vSphere, Hyper-V and XenServer hypervisors. As cons, I would like to say that XenDesktop has management console difficult to use, many prerequisites and columns in the Desktop Studio are too small.

    it_user560277 - PeerSpot reviewer
    Citrix Consultant at a consultancy with 10,001+ employees
    Consultant
    We are using this to allow our users to access applications over a secured, remote environment.

    What is most valuable?

    • Application virtualization
    • Virtual Desktop Interface (VDI)
    • Management and security using NetScalers

    How has it helped my organization?

    We are using this to allow our users to access applications over a secured, remote environment. It has helped to reduce the outages in our IT infrastructure, especially during server maintenance.

    What needs improvement?

    The solution needs some improvement to make it more flexible with an easier interface.

    For how long have I used the solution?

    I have been working with this technology for over nine years.

    What do I think about the stability of the solution?

    Initially, we had some stability issues, such as slow logon for users and profile issues. All have been resolved and it is currently running smoothly.

    What do I think about the scalability of the solution?

    We did not have hot-production outages in the environment. When we deployed the products, we set up rigid environment monitoring which has helped us to reduce scalability issues.

    Which solution did I use previously and why did I switch?

    I never used a different solution as I started my career with XenApp. I later learned other Citrix products. So far, I am comfortable with them.

    How was the initial setup?

    Initially, we built a pre-production environment to understand the challenges according to our requirements. We were able to overcome them.

    Which other solutions did I evaluate?

    I did not evaluate other options.

    What other advice do I have?

    • During the implementation phase, understand the requirement and set up a sand box environment for testing and managing. 
    • If all of the testing is successful, plan for production from scratch. Do not use your existing sandbox for production.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Presales Specialist at a tech services company with 5,001-10,000 employees
    Consultant
    The most valuable feature of this product for me is that it provides secure access anywhere from any device.

    Valuable Features

    The most valuable feature of this product for me is that it provides secure access anywhere from any device.

    Improvements to My Organization

    This product has improved my organization by provide access to the Intranet application and website over the internet over SSL from any device.

    Room for Improvement

    This product should include a feature like like App Volume, which their competitor already has.

    Also, the Hypervisor needs to be improved.

    Use of Solution

    I have been working with this product for the last four years. I have done many projects on Citrix XenDesktop.

    Deployment Issues

    I did not have any deployment issues. For a PoC, it is an easy one-day setup.

    Customer Service and Technical Support

    Technical support in India is awesome and are equipped with the required technical solutions.

    Initial Setup

    Initial setup was straightforward. It's a single-server setup in a simple environment and can be scalable at any point of time.

    ROI

    ROI is always a challenge for VDI if the number of users is less than 200. It all depends upon the organisational requirement.

    Other Solutions Considered

    In comparison to Citrix XenDesktop, VMware Horizon is a very good product. However, some features such as Sharefile and Netscaler complete the Citrix story.

    Other Advice

    Go for this product without any thinking. If you are looking for security and a single point of management, then go with this product.

    Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a global distributor for Citrix.
    PeerSpot user
    Fazal Ur Rehman Shah - PeerSpot reviewer
    Fazal Ur Rehman ShahSenior Consultant/Project Manager at a tech services company with 501-1,000 employees
    Consultant

    Accessibility of provisioned resources using any device is a major feature of XenDesktop.

    Buyer's Guide
    Download our free Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Report and get advice and tips from experienced pros sharing their opinions.