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PeerSpot user
Senior Technical Consultant at The Instillery
Real User
The Provisioning Services and Machine Creation Services features allow you to provision workloads by following a wizard, and depending of what you have in your environment.

What is most valuable?

The Provisioning Services and Machine Creation Services features allow you to provision workloads just by following a wizard, and most importantly depending of what you have in your environment, either a below average network (Machine Creation Services) or fast and large storage (Provisioning Services). You are able to use either one of them to improve the time it takes to build workloads and make them available to users.

How has it helped my organization?

One of our clients where we implemented XenDesktop has a highly mobile fleet of users, and providing access to shared desktops either via Wyse terminals or tablets has really shown what a difference in improving efficiency and reliability can do to a system. What we love the most about XenDesktop is the simple and easy way to scale on-demand depending on the workload.

What needs improvement?

Citrix Director, which is like the monitoring interface from Citrix could use a revamp in the way that it displays information. The display is not very intuitive, and it could also have better integration with SCOM via Comtrade MP (now Citrix) and other monitoring tools. This is in progress with v7.8 using SNMP traps which will allow Director to talk to upstream monitoring systems like BMC Patrol, CA Spectrum, Tivoli, etc.

For how long have I used the solution?

I've been using it for three years.

Buyer's Guide
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
June 2025
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What was my experience with deployment of the solution?

With the deployment, it was only doing the design that took a while to build. It was a very particular client with a not so good network, so we had to work around that, but Citrix adjusted perfectly, for every issue we found when designing XenDesktop had a feature to make it happen.

What do I think about the stability of the solution?

XenDesktop is a very mature product and since implementation early last year, we've only had couple of issues that required our attention. As the solution was built with High Availability in mind, we only suffered from a degradation in service rather than a full outage of the system.

What do I think about the scalability of the solution?

If you need more hosted shared desktops, boom it's really easy, and only takes couple of clicks and in minutes the new workloads are available and ready to be used.

How are customer service and support?

Excellent, Citrix support guys are top of the line, and when we required a Citrix Consultant on premises, Citrix sent one straight away to assist us.

Which solution did I use previously and why did I switch?

Previously, I used VMware Horizon View. This solution is simple and elegant, but it lacks the robustness Citrix has. Protocols and features to improve user experience when the network is not the best, are features that VMware has but they are not as effective as Citrix ones. The ICA protocol from Citrix has been maturing for many years, and the amount of settings you can tweak to deliver a great user experience is incredible. It can be a bit complicated, but if you work with the product you can work out what option suits best your scenario. VMware is still behind but let’s not think it is the underdog as they are gaining market share and it is a cheaper solution than Citrix.

How was the initial setup?

After the design was built, agreed upon, and firewall rules were defined, deployment of the solution was a breeze. Having XenDesktop running on top of XenServer as native hypervisor is the best way to go. When machines are created via MCS or PVS you don’t need to do anything else for the VMs to be created as XenDesktop talks directly to the hypervisor and instructs it to create whatever workloads you need on the fly.

What about the implementation team?

The implementation was done in-house mostly, however with the design considerations we approached Citrix for assistance and to confirm whether or notour design considerations were following best practices. One thing to consider when implementing Citrix and a set of policies is that if it is a big environment, you are deploying, please ensure that the person or team that's doing the design knows what they are doing. Citrix works marvellously when properly configured but if not, you will find a world of trouble trying to make it work as you want.

For implementation, my advice is if you are designing a big environment contact Citrix Professional Services. If you're not sure on some aspects of your design, and have a CCE-V in your team, this is the key person to contact when doing a design for a large environment - 5000+ workloads for desktop or server.

What's my experience with pricing, setup cost, and licensing?

Citrix is a pricey product, but it is the best product for large corporate companies that want to squeeze to the last buck the life of their existing computers. Using Citrix allows medium to large companies to save money when computer hardware refreshes need to happen; Using shared desktops with Windows Server 2012 R2 as OS you can provision this for a large fleet of users that are probably still using a Windows XP computer but the user experience they will have will be like using Windows 8.1 or Windows 10 if you use the latest version of XenDesktop

What other advice do I have?

Plan your budget, and do a PoC first if possible to get key users feedback, work with Citrix licensing team to find out what best license scheme adjust to your needs, don’t go out and buy the Enterprise license because it has it all, check first what your design requires and after that make an informed decision.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Platinum partners of Citrix and their support and guidance for us have being invaluable to our success.
PeerSpot user
PeerSpot user
Solution Architect at a tech services company with 51-200 employees
Consultant
You can create a filter to find hotfixes for a specific product but after you selected the last version there is no filter for feature packs.

Originally posted at https://www.robbeekmans.net/citrix/citrix-bring-back-rollup-packs/

Citrix: Bring back the Rollup packs

In the past Citrix had several software updates available, these days the options are different. In this short article I explain what has changed and why I think that’s causing issues.

In the old days you had:

  • Software
  • Hotfixes
  • Feature packs
  • Rollup packs

The Rollup packs used to contain all the hotfixes of a certain period and guarantee that you installed all the hot fixes and your environment was up-to-date again. The Rollup packs would have a list with all the previous hotfixes it included.

When we fast-forward to today what Citrix is delivering is:

  • Software
  • Hotfixes
  • Feature Packs

As you notice the rollup packs are gone. Hotfixes are no longer combined and as Citrix is also not delivering service packs the Citrix site is loaded with hotfixes.

On the Citrix site you can create a filter to find hotfixes for a specific product but after you selected the last version there is no filter for feature packs.  Of course a feature pack is to add new features so no hotfix would be included I assume, but 113 hotfixes available make it an unsolvable puzzle to complete.

Another issue is that there is no filter to filter VDA,Controller, Storefront hotfixes, so you need to look at them all to find interesting ones. You are comparing numbers and reading if they became obsolete or not. Good stuff for a rainy day.

As it seems all hot fixes are needed for none of them have information about which feature pack obsoletes the hotfix. There are no service packs as mentioned before so if you would be a first-timer you go about installing hotfix 001 until you read the last one. I can guarantee your servers will fail if you do. DON’T TRY.

The biggest issue is that there is no documentation, NO documentation what so ever about what hotfix to apply and which one not. Of course there are always hotfixes that are depending on the situation but some are required. Without documentation, each time a software update/feature pack comes out, it’s Russian roulette. 

With this being the case you have to apply hotfixes in a production environment without a real way of doing it controlled. If it fails, restore the database and all controllers and hope they get back up. If they don’t, rebuild your environment.

In the old days the database was open and after a restore of the database you could rollback easier. With the 7.x database being a closed database this route is closed. I think it’s a dangerous route Citrix is one and I hope they will return to rollup packs at least. With this at least we know what to install and we know it has been tested in that order at Citrix.

Another thing Citrix should do is to create a tool to add controllers to the database and remove orphan ones from it after a crash. This way if you update and it all goes wrong you have an easy escape route.

Hope someone at Citrix reads this and has the power to change… we applaud it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
June 2025
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
it_user334560 - PeerSpot reviewer
CIO at a tech services company with 501-1,000 employees
Consultant
It gives our business departments the ability to be mobile and our administrators a valuable knowledge base.

Valuable Features:

  • Reliability
  • Security
  • User Profiling 
  • Administrator's knowledge base

Improvements to My Organization:

It gives our business departments the ability to be mobile.

Room for Improvement:

As a market leader, they have got excellent product variety, but they should improve the user and administration experiences. 

Also, their support could improve.

Cost and Licensing Advice:

If it fits your budget, no doubt you should get it, but keep in mind that there are other products out there that could give you the same for less.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Analyst at a financial services firm with 1,001-5,000 employees
Real User
It allows us to virtualize desktops and apps, but there were some stability and scalability issues.

Valuable Features

We can virtualize desktops as well as apps.

Improvements to My Organization

We can create desktops per project.

Room for Improvement

I haven't seen any areas for improvement, but I am still learning.

Use of Solution

I've been using it for four years, and I started with Citrix Presentation Server 4.5, and we are migrating it to XenApp 6.5.

Deployment Issues

No issues encountered.

Stability Issues

There were some issues.

Scalability Issues

There were some issues.

Customer Service and Technical Support

Customer Service:

9/10.

Technical Support:

9/10.

Other Solutions Considered

We also looked at VMware View.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Assistant Manager - IS Infrastructure at a insurance company with 501-1,000 employees
Real User
We've found it to be extremely versatile and efficient, but the studio is very slow.

What is most valuable?

The central administration and deployment of desktops and apps. XenDesktop gives a full desktop experience i.e. the user gets a Windows machine with a C drive and loaded with a set of applications such as mail, productivity suites and access to files.

How has it helped my organization?

We have 12 offices around the island, and users able to connect to the same desktop and access their apps and files from any of these locations. Road warriors get access to the insurance apps on their mobile devices of any OS.

What needs improvement?

The studio is very slow.

For how long have I used the solution?

We've been using it since May 2010, alongside XenApp and XenServer.

What was my experience with deployment of the solution?

From an administrative point of view, it is easy to deploy and maintain.

What do I think about the stability of the solution?

In the beginning yes, especially if you are running a large number of desktops.

What do I think about the scalability of the solution?

No issues encountered, and we run 600 virtual desktops.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

No, but we did try VMWare View as well as part of a lengthy POC. Citrix XenDesktop & XenApp came out on top.

How was the initial setup?

It was a straightforward wizard-based setup.

What about the implementation team?

We used a mix of a vendor and an in-house one. The vendor was excellent, and they advised on the right architecture for performance and scalability, so I would give them a 10/10.

What was our ROI?

It's reduced the PC maintenance and upgrade costs by two or three times.

What's my experience with pricing, setup cost, and licensing?

Carefully make the distinction between XenApp and XenDesktop. XenApp uses a mix of Microsoft RDS and Citrix to provision the service so this increases the licensing cost, as well as the amount of administration behind it.

Which other solutions did I evaluate?

  • VMWare View
  • Kaviza Desktop (later bought by Citrix)

You should also have a look at Atlantis Computing as well. XenDesktop is deployed along Atlantis ILIO, which is phenomenal.

What other advice do I have?

The infrastructure for both XenApp and XenDesktop must be carefully designed.

Carefully select the components for the architecture. Running virtual desktops or apps require careful planning and sizing. We found SSD disk to be extremely appropriate.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Assistant Manager - IS Infrastructure at a insurance company with 501-1,000 employees
Real User
It is easy to deploy and maintain, but the studio needs to be sped up.

What is most valuable?

The central administration and deployment of desktops and apps. Also, XenApp restricts access to those applications that you, as the admin, will define. XenApp works best if there are no bandwidth limitations in your area.

How has it helped my organization?

We have 12 offices around the island, and users are able to connect to the same desktop and access their apps and files from any of these locations. Road warriors get access to the insurance apps on their mobile devices of any OS.

What needs improvement?

The studio is very slow.

For how long have I used the solution?

We've been using it since May 2010, alongside XenDesktop and XenServer.

What was my experience with deployment of the solution?

No issues encountered. From an administrative point of view, it is easy to deploy and maintain.

What do I think about the stability of the solution?

In the beginning yes, especially if you are running a large number of desktops.

What do I think about the scalability of the solution?

No issues encountered, and we run 600 virtual desktops.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

No, but we did try VMWare View as well as part of a lengthy POC. Citrix XenDesktop & XenApp came out on top.

How was the initial setup?

It was a straightforward installation, a simple wizard-based one on Windows.

What about the implementation team?

We used a mix of a vendor and an in-house one. The vendor was excellent, and they advised on the right architecture for performance and scalability, so I would give them a 10/10.

What was our ROI?

It's reduced the PC maintenance, and upgrade costs by two or three times.

What's my experience with pricing, setup cost, and licensing?

Carefully make the distinction between XenApp and XenDesktop. XenApp uses a mix of Microsoft RDS and Citrix to provision the service so this increases the licensing cost, as well as the amount of administration behind it.

Which other solutions did I evaluate?

  • VMWare View
  • Kaviza Desktop (later bought by Citrix)

What other advice do I have?

Carefully select the components for the architecture. Running virtual desktops or apps require careful planning and sizing. We found SSD disk to be extremely appropriate.

The infrastructure for both XenApp and XenDesktop must be carefully designed.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user8922 - PeerSpot reviewer
Architect at a tech services company with 501-1,000 employees
Consultant
Comparison of VMware View 5.2 VS Citrix XenDesktop 5.6

Recently I attended the VMware Partner Exchange 2013 and there was a session called “Technical Battleground – View VS XenDesktop”. In this post I will try and cover the differences that VMware showcased during their session and I am going to add an additional column for my comments and thoughts on this comparison.

The following table shows the feature comparison between View and XenDesktop:

VMware View 5.2

XenDesktop 5.6 (XD)

My Comments

Uses only VMware Hypervisor. Use the power of vSphere 5.1 with capabilities such as Fault tolerance, VMotion and Site Recovery Manager

No tight integration with Hypervisor and flexible with XenServer, vSphere and Hyper-V

I seriously feel it’s better to have multiple hypervisor support. That way you have the choice to: stick with the current hypervisor the company runs and manages;   use lower cost alternative hypervisors; or use a hybrid hypervisor model

Content based Read Cache (CBRC) feature available on vSphere using RAM cache

IntelliCache feature available on XenServer using Local Storage caching

This feature is only available for pooled desktop delivery method. CBRC and IntelliCache have their own share of pros and cons.  However, CBRC will be faster because it’s based out of RAM. This feature is very vSphere specific

View Composer Array Integration – Offloading the creation of linked clones to the storage array

Not Available (**Can be made available using vSphere + XD 5.6 but not sure if Citrix will support it)

This feature is more related to storage array functioning with the hypervisor. VMware (vSphere) and a few other storage vendors (EMC and NetApp) have coded specific drivers to offload the creation of linked clones process from the hypervisor level to storage array. Very limited vendors  and new arrays would have such capabilities

Sparse Virtual Disk – space reclaiming (deleted files) on the virtual machines

Not Available (**Can be made available at the storage array level provided any OEM supports and has tested features with XD )

Using this feature you can surely save some expensive storage space by deleting unwanted old files.

vShield security & hypervisor offload

Offloading Antivirus architecture capabilities is available with all leading hypervisors today such as Hyper-V, XenServer and vSphere. Vendors such as MacAfee Move and TrendMicro Deep Security provide hypervisor level security

Single console to manage the entire View environment using View Management Manage

Multiple consoles such as Desktop Studio, Provisioning Services,

Current versions of XD 5.6 for sure has many consoles to manage. But Citrix has overcome the problem in the next version (Excalibur) where there is a single console to manage desktop and application delivery

Cheaper View licensing cost

Yes the list price for View is cheaper than the XenDesktop license for all variants such as enterprise and platinum etc. However, one has to evaluate various use cases before making the choice of the products

E.g. The Citrix Provisioning services can reduce the storage cost by 30% VS Machine Creation Services  

VMware Compared a 10,000 desktop reference architecture published on the Citrix website and claimed they are:

-          42% less Storage than XD

-          19% few servers than XD

No detail was given as to which Citrix XD architecture they were comparing View to.

Virtual 3D Graphics over WAN and LAN

Similar capabilities of 3D GPU sharing using OpenGL available with XenDesktop

VMware said there was no 3D GPU sharing/virtualization within XD. However it is available within XD

A website that gives detailed information about VMware’s competition

www.whychooseview.com

Citrix Flexcast & Project Accelerator websites where you can get more information

http://project.citrix.com/

VMware is the only vendor which has public information on competition on their website compared against Citrix, Dell etc. A detailed comparison of VDI products is carried out by ProjectVRC in their VDI Smackdown


In this study, VMware compared View 5.2 (which is only 2 month old) with XenDesktop 5.6 (which is 1.2+ years old).  In most of the cases, the highlighted feature is not part of View itself, but a VMware vSphere hypervisor capability instead. Almost 80% of the vSphere hypervisor features can be extended to XD, but it will become a very expensive solution.

How this study will change in the months to come: Citrix has announced the Excalibur version which is in technical preview since Citrix Synergy 2012 and will include both XenApp, XenDesktop, Provisioning Services and Profile Management capabilities and will be served as a single product just like the Horizon suite from VMware.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user366051 - PeerSpot reviewer
it_user366051Infrastructure Engineer at a tech services company with 10,001+ employees
Real User

consumption would be per machine memory (3*2GB=6 GB)

See all 2 comments
PeerSpot user
IT Administrator at a tech services company with 51-200 employees
Consultant
XenDesktop 5

Citrix XenDesktop is a great product. My experience is with the 5.x version, and have been introduced to XD7 which looks awesome and I cannot wait to have it running in production for the new features it offers.
XD5 works well, take a VM and install the Citrix virtual desktop agent, and then add the machine to your Director server through the Desktop Studio console. Assign an user to the machine and they are able to access (Yes, I am leaving out a bunch of steps such as setting up the web interface for remote logins but this review is for XenDesktop and not the related stuff).
Performance is exceptional even across low bandwidth connections. The connection is secure, and you have options to block USB drives and even the clipboard if you want to restrict users.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

I used XenDesktop 5.6 and I agree with you, it's a great product. From my point of view, the main pros are: thin provisioning capabilities, client USB support, advanced high definition video and audio capabilities and support for vSphere, Hyper-V and XenServer hypervisors. As cons, I would like to say that XenDesktop has management console difficult to use, many prerequisites and columns in the Desktop Studio are too small.

Buyer's Guide
Download our free Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Report and get advice and tips from experienced pros sharing their opinions.