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Software Sales Manager at Santa Monica Networks
Real User
Lightweight and stable with good connectivity
Pros and Cons
  • "The solution works very well. You just click and it's working."
  • "The configuration from the client-side would be useful. Right now, it's not centralized. There should be a lock so that it can only be configured from one place."

What is our primary use case?

We primarily use the solution for secure access the company's network.  

What is most valuable?

The solution is very lightweight.

The product is stable.

There are almost no problems with connectivity when using a third-party system.

The solution works very well. You just click and it's working.

What needs improvement?

The configuration from the client-side would be useful. Right now, it's not centralized. There should be a lock so that it can only be configured from one place.

The solution could use some sort of graphic interface or some kind of monitor to showcase the current network to help visualize the information.

For how long have I used the solution?

I've been using the solution for quite a long time - about ten to 15 years or so.

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What do I think about the stability of the solution?

The solution is very stable. We didn't have any issues with bugs or glitches that would make us concerned about its stability.

What do I think about the scalability of the solution?

The solution is scalable. It's suitable for a very large organization. You can use many connection points across your network. It's easy to geographically split everything.

The solution is constantly being used in our organization. It's always running.

How are customer service and support?

We've never had to contact technical support in the past. For us, it's been working fine. 

Which solution did I use previously and why did I switch?

I have used a mobile prospect from previous generation Cisco VPN clients. AnyConnect ended up replacing the Cisco VPN Clients, so we didn't switch per se. We've always had Cisco products.

How was the initial setup?

From the handling side, the initial setup is quite easy and straightforward. From a customer endpoint, deployment only takes about two to three minutes. To deploy the solution centrally, usually, a company can expect to spend four to five hours on it.

What's my experience with pricing, setup cost, and licensing?

The licensing is based on one, three, and five-year terms. It's a one-time fee with no hidden costs. For example, you won't find that you'll have to pay more for support later.

Which other solutions did I evaluate?

We didn't previously evaluate any other products. We've always used Cisco.

What other advice do I have?

The solution is perfect for both large and small companies.

I'd advise other organizations to choose a subscription for the maximum period. The longer period is cheaper in price. Users should also keep it running all the time for the best results. 

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Network Specialist at a computer software company with 201-500 employees
Real User
Good stability, good integration capabilities, and a quick setup on the client-side
Pros and Cons
  • "The setup is quick and easy on the client-side."
  • "The setup is a bit difficult to handle on the server-side."

What is most valuable?

The setup is quick and easy on the client-side.

Overall, the solution is quite good.

The solution has the capability to integrate with other solutions.

What needs improvement?

The solution needs to add more options for clients.

There are too many VPN endpoints. It's not easy to switch between endpoints, which affects scalability.

It's difficult to change profiles. There are no menu buttons or checkboxes to make simple changes on the solution. It would be very simple to just add something in the menu to make account changes quick and easy.

The setup is a bit difficult to handle on the server-side.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable enough.

What do I think about the scalability of the solution?

The scalability needs to be dealt with. The endpoints on the solution are an issue. The solution should change some of the VPN endpoints.

How was the initial setup?

On the client-side, the setup is very straightforward. However, on the server-side, it gets a bit more complicated and users should be aware of that.

What other advice do I have?

Our company outsources our services to our customers. We use many different technologies, and, from my experience, overall I find this solution to be quite good.

I'd rate it eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
June 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
reviewer1179411 - PeerSpot reviewer
Group VP Security and Compliance at a wireless company with 201-500 employees
Real User
Easy to use and set up with competitive pricing
Pros and Cons
  • "The solution is very easy to use and set up."
  • "Behavior analytics and other newer technologies should be integrated into the solution."

What is our primary use case?

We primarily use the solution for an SSL VPN, for third parties to connect to our network.

What is most valuable?

The pricing is very competitive.

The solution is very easy to use and set up.

What needs improvement?

Configuring the solution could be simplified. You tend to spend a bit of time on it right now. It could be made easier with better UI. All of the backend configurations are command-line and it's not helpful. It takes a little bit of effort to get the system up and running.

There's a lot of newer technologies that are displacing all of the VPN technologies. The solution could benefit from having a defragmenter and should offer Mac-based device control. 

Behavior analytics and other newer technologies should be integrated into the solution.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We've had about 2,000 users connected to it. We use it quite extensively.

How are customer service and technical support?

A different team handles technical support, however, I haven't heard of any issues.

How was the initial setup?

The initial setup was pretty simple. It's not too complex.

What about the implementation team?

We had a hybrid approach to implementation where we did a few updates and then had a third party deploy the basic items for us.

What's my experience with pricing, setup cost, and licensing?

The solution offers its services at a very reasonable price.

What other advice do I have?

I'd recommend the solution; it's a good product.

I'd rate it eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Quality Assurance at a tech services company with 11-50 employees
Real User
Works well as a VPN, but the automatic re-connection feature needs to be improved
Pros and Cons
  • "The most valuable feature is the connection feature."
  • "There are situations where the connection drops, and you may not even be aware of it until you try to do something critical."

What is our primary use case?

The primary use case of this solution as an access point. We have on-premises servers and if anyone needs to access those servers remotely, they access them through Cisco AnyConnect.

We use it as a VPN between outside networks and our internal office network.

What is most valuable?

The most valuable feature is the connection feature. It allows me to connect.

What needs improvement?

There are situations where the connection drops, and you may not even be aware of it until you try to do something critical. The reconnection feature can be improved.

In the next release, I would like to have a connection alert or a pop up that could tell you that you have been disconnected.

It would be an improvement to include a better interface and integration with other vendors.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the stability of the solution?

There are instances where the connection is very poor, but It may have something to do with our network. I am not sure.

What do I think about the scalability of the solution?

This solution is scalable.

We have twenty to thirty users.

How are customer service and technical support?

We have not contacted technical support, we have not had any cause to contact them.

Which solution did I use previously and why did I switch?

Previously we did not use another solution, this is the first one.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We did not use any external resources to implement this solution, it was done internally.

What other advice do I have?

This solution is very good, but if you don't know what you are doing, you could create issues with it very quickly. If you don't have enough knowledge regarding this solution, then you need to get someone who knows this solution to help you with the implementation or to implement the solution.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Josef Bartos - PeerSpot reviewer
Security Consultant at T-Mobile Czech Republic a.s.
Real User
Simple and reliable solution that allows you to work remotely
Pros and Cons
  • "This solution is stable. There have been no technical issues."
  • "I have been working with the same interface for the last ten years. I would say that it needs some improvements made."

What is our primary use case?

The primary use case of this solution is for working remotely.

What is most valuable?

It's a simple and reliable solution.

From my point of view as an end-user, it works without any problems and it's easy to use.

What needs improvement?

I have been working with the same interface for the last ten years. I would say that it needs some improvements made. From the perspective of an end-user, It could be more attractive and a graphic interface would be better.

It's a problem having to balance the number of licenses with the number of physical users.

In the next release, I would like to see better graphics in the interface.

For how long have I used the solution?

I have been using this solution for ten years.

What do I think about the stability of the solution?

This solution is stable. There have been no technical issues.

What do I think about the scalability of the solution?

I use this solution on one computer and there is no way to expand on it as an end-user for one computer. On the administration end, it may be different. 

How are customer service and technical support?

I have not contacted technical support. I haven't had any issues, the setup was good, and the software doesn't seem to be complicated, so there hasn't been any reason to contact technical support.

I have has some issues with the connectivity, but it has nothing to do with the product, it is with the network connectivity with specific networks.

Which solution did I use previously and why did I switch?

Previously we used CheckPoint Endpoint Remote Access VPN.

For a standard end-user, CheckPoint VPN is more complicated. It could be because it has more functions.

How was the initial setup?

The initial setup was done by the Central Administrator.

All that I can say, is that when I received the computer it was working and I had no issues with it. It was set up well by the administrators.

What's my experience with pricing, setup cost, and licensing?

Sometimes there is a problem with the number of licenses for the end-user.

The number of concurrent users is limited due to a valid license.

What other advice do I have?

I use this product on a day to day basis.

Take into consideration the appropriate ratio between the real number of users and the concurrent number of users. That was my experience when I was responsible for the remote working solutions for business continuity. 

I would recommend this solution.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user1029069 - PeerSpot reviewer
Network Administrator
Real User
Supports Windows, Mac, and Linux Operating Systems, useful and easy to handle
Pros and Cons
  • "It is easy to handle, you can have it on Windows, Mac, and Linux."
  • "It would be useful to have an automatic install process where if you connect and you don't have the latest version, it should be automatically done."

What is our primary use case?

The primary use case of this solution is to connect external users to our research center.

The deployment model is on-premises.

What is most valuable?

It is easy to handle, you can have it on Windows, Mac, and Linux. It is quite useful.

What needs improvement?

Often, there are new versions to install and that can be annoying for our users. 

Having to deal with a new version every two weeks is a bit overdone.

It would be useful to have an automatic install process where if you connect and you don't have the latest version, it should be automatically done.

For how long have I used the solution?

I have been using this solution for approximately eight years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

In most cases, we are satisfied with the technical support.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We did not use a vendor or integrator, we did it by ourselves.

What other advice do I have?

We do not have a personal relationship with Cisco. We are customers.

This is a solution that I would recommend.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Consultant at Kowalik IT Consulting
Consultant
Easy to handle and you can have it on Windows, Linux or Mac
Pros and Cons
  • "It's easy to handle. You can have it on Windows, Linux or Mac, that's quite useful."
  • "Every two weeks there was a new version to install which was annoying for the users."

What is our primary use case?

We use the on-prem deployment model. Our primary use case is to connect external users to our research center. 

What is most valuable?

It's easy to handle. You can have it on Windows, Linux or Mac, which is quite useful.

What needs improvement?

Every two weeks there was a new version to install which was annoying for the users. 

The price should be lower. 

For how long have I used the solution?

We have been using this solution for around six to eight years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and technical support?

Technical support is good. We are satisfied. 

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

We deployed it in-house. 

What other advice do I have?

I would recommend this solution to someone considering it. I would rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1050123 - PeerSpot reviewer
Works at a comms service provider with 11-50 employees
Real User
An inconspicuous solution that is stable and easy to set up
Pros and Cons
  • "I like how I don't need to see the solution or start it up. I just use my computer and have it working in the background. I start my laptop and it's there and working. That's the most important feature."
  • "The hotspots give me connectivity issues occasionally. It could be easier to use if it allowed me to choose the hotspot."

What is our primary use case?

We primarily use the solution to access of the information for our company: email, documents, etc.

What is most valuable?

I like how I don't need to see the solution or start it up. I just use my computer and have it working in the background. I start my laptop and it's there and working. That's the most important feature.

What needs improvement?

The hotspots give me connectivity issues occasionally. It could be easier to use if it allowed me to choose the hotspot.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

Technical support is handled through our IT department. They're very good.

Which solution did I use previously and why did I switch?

We previously used a different solution. It came from the IT department but it wasn't very stable. They changed the VPN to AnyConnect and now it works well.

How was the initial setup?

The initial setup was easy. You just install it on the computer and it starts working.

What about the implementation team?

Our IT department handles the implementation.

Which other solutions did I evaluate?

We didn't evaluate other options before choosing this solution.

What other advice do I have?

We use the private cloud deployment model.

I'm satisfied with the solution. I'd recommend it to others.

I would rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.