Our company installs the solution for clients needing remote connections to their work environments.
Software Sales Manager at Santa Monica Networks
A very stable solution that is fully scalable and reasonably priced
Pros and Cons
- "The solution provides secure and easy access to corporate network resources."
- "The solution is very stable and trustworthy when not monitored for periods of time."
- "The solution could offer tighter integration with endpoint protection to make it easier to use when routing security applications from other vendors."
What is our primary use case?
What is most valuable?
The solution provides secure and easy access to corporate network resources.
What needs improvement?
The solution could offer tighter integration with endpoint protection to make it easier to use when routing security applications from other vendors.
The interface is minimalistic so it could be a problem for some users.
For how long have I used the solution?
I have been using the solution for twenty years.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2026
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is very stable and trustworthy when not monitored for periods of time. I have no worries when I step away for 24 hours and then reconnect remotely.
What do I think about the scalability of the solution?
Scalability is dependent on the security hardware or software appliance deployed in the environment but there are no limitations on the actual solution. Licenses are based on the number of users and can include 5,000-10,000 devices.
How are customer service and support?
I have not used support for this product but have for other Cisco products. Their technical support is the best available and I rate it a ten out of ten.
How was the initial setup?
The solution is easy to deploy once you spend a few hours planning and conducting security assessments to ensure they align with customer requirements. Deployment when customers already have Cisco Security hardware or software in place takes two or three hours with one hour of that time dedicated to installation and testing.
What's my experience with pricing, setup cost, and licensing?
Licenses are based on the number of users and scale easily. With remote work, every house functions as a small home office and the solution accommodates that scenario. Corporate licenses start at a minimum of 25 users.
The solution is reasonably priced and costs $600 for a five-year license in our scenario.
Which other solutions did I evaluate?
Our company compared the solution to Palo Alto, Fortinet, and Pulse Secure.
We determined that Cisco was not the least expensive but was the most stable and provided the best support.
What other advice do I have?
I recommend the solution as a first choice to all customers needing a real-time product.
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
TEM Practice at Expleogroup
Easy-to-configure product with good scalability
Pros and Cons
- "The product is easy to use."
- "There is a speed limit for VPNs because of the encryption."
What is our primary use case?
We use Cisco AnyConnect Secure Mobility Client for our office and remote network connection.
What is most valuable?
The product is easy to use and configure.
What needs improvement?
There is a speed limit for VPNs because of the encryption. That could be improved.
What do I think about the stability of the solution?
The stability of Cisco AnyConnect is good.
What do I think about the scalability of the solution?
The product is scalable. We had approximately 800 to 1200 users connecting to it.
How was the initial setup?
The initial setup was easy. I could easily integrate the solution with the active directory. The deployment was relatively easy for our networking engineers to do. We have two engineers managing it.
The deployment process involves knowing the requirements, ensuring that we have integrated a VPN device with a proper bandwidth, and learning how to configure it.
What other advice do I have?
It is a solid product from Cisco that small and medium-sized companies can leverage. I rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2026
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
Network Engineer at Cloud Direct
Stable, scalable, and helpful support
Pros and Cons
- "The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability."
- "The solution could improve the setup, it is complex."
What is our primary use case?
Cisco AnyConnect Secure Mobility Client is used to access the company's resources remotely.
What is most valuable?
The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability.
What needs improvement?
The solution could improve the setup, it is complex.
For how long have I used the solution?
I have been using Cisco AnyConnect Secure Mobility Client for approximately five years.
What do I think about the stability of the solution?
The stability of the Cisco AnyConnect Secure Mobility Client is good.
What do I think about the scalability of the solution?
The scalability is good but it depends on the hardware that is being used.
We have approximately 60 people using the solution. We do not plan to increase users of this solution.
How are customer service and support?
The support from Cisco AnyConnect Secure Mobility Client is good.
Which solution did I use previously and why did I switch?
I did not use another solution prior to Cisco AnyConnect Secure Mobility Client.
How was the initial setup?
The setup of the Cisco AnyConnect Secure Mobility Client is complex. However, once it has been done many times it becomes standard and not difficult.
What about the implementation team?
The implementation of the solution was done in-house.
What's my experience with pricing, setup cost, and licensing?
There is a license needed to use this solution. There are different licensing models available, such as a three-year license.
What other advice do I have?
I recommend this solution to others.
I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Database Administrator (Manager) at Bluechip Technologies LTD.
A great solution to connect internally with a reasonable price
Pros and Cons
- "The solution is very stable."
- "The solution is very good and easy to configure, but the price could be reduced."
- "The price could be reduced."
What is our primary use case?
Our primary use case for this solution is connections. We use it to connect internally.
For how long have I used the solution?
We have been using this solution for four years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable and secure. We have over 10,000 users utilizing this solution in our organization.
How are customer service and support?
We do not have experience with customer service and support.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We implemented in-house.
What's my experience with pricing, setup cost, and licensing?
The solution is priced reasonably.
What other advice do I have?
I rate the solution an eight out of ten. The solution is very good and easy to configure, but the price could be reduced.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at European University
An affordable solution that is easy to maintain and very scalable
Pros and Cons
- "It's a very scalable solution. We are using the maximum licensing they offer, and it's very affordable given the value."
- "My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain."
- "The deployment of the agent software for the final customer could be simpler and more helpful."
What is our primary use case?
This solution allows our staff to be able to work from home. Our students are also able to connect to our internal network to do their work.
What is most valuable?
The solution is valuable because we need it for both use cases. Our students are our customers, and our staff needs to do their work.
What needs improvement?
The deployment of the agent software for the final customer could be simpler and more helpful.
For how long have I used the solution?
We have been using this solution for three years now.
What do I think about the stability of the solution?
The solution is very, very stable.
What do I think about the scalability of the solution?
It's a very scalable solution. Including staff and students, we have 9,000 users. We are using the maximum licensing they offer, and it's very affordable given the value.
How was the initial setup?
The initial setup is very straightforward.
What about the implementation team?
The deployment was done in-house and it took about one week. We didn't need any technical support, so it was perfect.
What's my experience with pricing, setup cost, and licensing?
We have yearly licensing and it's very affordable.
What other advice do I have?
My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain. I think it's a very, very good option.
I would rate this solution as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Engineer (Level-3) at a tech services company with 10,001+ employees
Good encryption and accessibility with a simple setup
Pros and Cons
- "You can use it from anywhere."
- "The best feature is the Cisco IPsec, that is the encryption, it's providing integrity for your data and you can use it from anywhere, you just need to have the Internet, that is the best part, the availability."
- "If you're just turning on your laptop, it should connect automatically without keying in the credentials."
- "Every time you need to key in the credentials, it'll generate an OTP, and you need to check the OTP and need to key in the OTP."
What is our primary use case?
We need Client software installed on our laptop. The Client has to be configured with the VPN server IP address. When it connects, it will provide a private IP address. It will ask for the location, and credentials will be checked on the server if the server is created with the Active Directory. It will check if you are authorized. If you are, you will be authenticated, and you will get connected to the VPN.
What is most valuable?
The best feature is the Cisco IPsec. That is the encryption. It's providing integrity for your data.
You can use it from anywhere. You just need to have the Internet. That is the best part, the availability.
The initial setup is very simple.
It is a stable solution.
You can scale the product.
What needs improvement?
Every time you need to key in the credentials, it'll generate an OTP, and you need to check the OTP and need to key in the OTP. It's work to connect to VPN. That could be improved.
If you're just turning on your laptop, it should connect automatically without keying in the credentials. There should be an option to right-click and enable the VPN to connect. There might be some inherent risk, however, there must be a way to have it easier and to connect while keeping the process safe.
For how long have I used the solution?
We've used the solution for around three or four years at this point.
What do I think about the stability of the solution?
Based on my experience, the solution has been stable. It doesn't crash or freeze. There are no bugs or glitches. It is reliable.
What do I think about the scalability of the solution?
Cisco AnyConnect can be configured on the Cisco ASR or VPN Concentrator. There, you can have multiple contacts you can create. It is scalable.
More than 1,000 people use the solution currently.
How are customer service and support?
I have never been in contact with a Cisco engineer.
How was the initial setup?
The solution is easy to set up. It's not complex or difficult. Configuring it and everything might only take about one to two hours.
What's my experience with pricing, setup cost, and licensing?
We do have to pay a yearly licensing fee. I am unsure of the exact costs.
What other advice do I have?
We are a Cisco gold partner.
I'm not really sure which version of the solution we're using.
It is a good option for people. I would recommend the product.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Chief Digital Officer at Cipher7
Secure, expands well, and is easy to use
Pros and Cons
- "It does not slow down anything, unlike other solutions."
- "It's a very good solution. My teams are currently distributed all over the globe and leading the software engineering work and for business purposes."
- "I'm not noticing any missing features."
What is our primary use case?
We primarily use the solution for VPN purposes.
How has it helped my organization?
Earlier, my teams used to use it very occasionally; however, right now, almost a hundred percent of the time, my teams are connecting over VPN and working.
What is most valuable?
It's a very good solution. My teams are currently distributed all over the globe and leading the software engineering work and for business purposes. In both cases, we found that it's a very secure solution. When we combined it with Microsoft View, it gives a multi-factor authentication, plus a few other things, which makes it quite useful when we move to this remote way of working a couple of years back.
Depending on the business needs, it's able to scale. When we were a small team of only 20 people working remotely. We were able to use a much slower configuration, and we were able to work based on the business needs. However, once when the pandemic happened, we had to scale up. We had to put in multiple teams working and building solutions. It was able to quickly add on software storage, memory, and other resources to be able to scale it. This software is able to scale to our needs. It's pretty heavy, intensive network usage that our company does, and in the face of that, it works quite well.
I'm more of a user than an admin. For me, it is very simple to use. I just double-click and there is a multi-factor authentication that happens, and I'm able to quickly login. I integrate it easily with our active directory. Using my single sign-on for my organization, I'm able to switch a profile, and I'm able to switch to a customer's plan. It's pretty convenient in terms of usage.
It does not slow down anything, unlike other solutions. It just puts a tunnel in place.
Most organizations are using Microsoft Active Directory, and it integrates well.
They are a market leader, and their security is quite good.
What needs improvement?
I'm not noticing any missing features.
Most of the organizations are currently using Microsoft's Stack or Google Stack, so I don't think they need to build another product to do that.
What do I think about the stability of the solution?
The solution is stable. We are doing software engineering remotely and the whole day we are working. Some of my team members are working from home, and they are using it without issue.
What do I think about the scalability of the solution?
We have 500 plus people across five continents using the solution.
The solution easily scales to meet your needs.
How are customer service and support?
I've not needed technical support. We have our own infrastructure team within our organization and they're able to handle it. I've never needed actually to reach out to Cisco for their support.
Which solution did I use previously and why did I switch?
I've used other VPNs like RSA and Juniper and all that before, and those are a little cumbersome. They were quite glitchy and heavy work was not possible.
What other advice do I have?
I'm an end-user.
I'm not sure of which version number we are on. However, we do keep the solution up-to-date.
Originally, we had done it on-prem. Now, we have deployed it on the Microsoft Azure Cloud.
Almost all the custom companies that I'm working with are currently using Cisco AnyConnect. These are tier one products used in military-grade environments.
I'd rate the solution around an eight out of ten. Since I started using Cisco AnyConnect maybe five years back, it's been pretty stable.
I'd advise potential users to use it with multi-factor authentication. Just in a business environment, if you don't set it up with multi-factor authentication, it can tend to be misused. Originally, a few years back, I would see situations where multiple people were using the same VPN and sharing IDs. In the current way of work, way of configuration, it configures to your Microsoft View and actually does authentication to ensure it's a unique user. As a business with security needs, I would recommend to an organization ensures there is no VPN or ID sharing.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Development Manager at Reliance Jio
Reliable, works well, and is useful for connecting to the client network
Pros and Cons
- "For that task, it works well; it is stable, and we haven't had issues so far."
- "Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected."
What is our primary use case?
We primarily use the product as a VPN.
It is useful for connecting with the client network. We use it, and once we are connected, then we use RDC, the remote desktop, where I need to log in to production and other processes.
What is most valuable?
I'm just using it for like a Remote Desktop Connection, I'm not using it for any other purposes. For that task, it works well.
It is stable. We haven't had issues so far.
What needs improvement?
Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected. Other than that, it works well.
For how long have I used the solution?
I've used the solution for the past year.
What do I think about the stability of the solution?
So far, we haven't had issues with stability. It's been good overall.
What do I think about the scalability of the solution?
I've never tried to scale the product.
From my area, we have 23 people on the solution. It might be more widely used elsewhere.
We do have plans to increase usage.
How are customer service and support?
If there is any issue with Cisco, I'm going to raise a ticket with my entire team. They will take care of it. It's not my product to develop as I'm not using it in that way. I'm using it only to connect to the client network.
Which solution did I use previously and why did I switch?
Previously, I used GlobalProtect to connect to VPN. I might have used it for around four years. We switched due to the organization's policy change.
How was the initial setup?
I'm not handling the setup process. In this organization I don't have access to that. I have very limited knowledge in that area. I use it simply for connecting to the client network.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the licensing cost. I'm just an end-ser. I don't handle costs.
What other advice do I have?
I don't know the exact version of the solution I am on at this time.
I would rate the solution ten out of ten. It has worked well so far.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Consultant at T-Mobile Czech Republic a.s.
Easy to use, stable, has no connectivity issues, and allows users to work from home
Pros and Cons
- "What I like most about Cisco AnyConnect Secure Mobility Client is that it's easy to use, and that is its main advantage, as you can use it without the need for any setup because it's centrally pre-installed, so you just need to log in with your username and password, and I didn't experience any problems with the solution in terms of losing connectivity, as it works very well every time."
- "In terms of areas for improvement in Cisco AnyConnect Secure Mobility Client, from my point of view, the solution works well and right now I don't see the need to improve it. Probably a better user interface could be created for Cisco AnyConnect Secure Mobility Client, but its core is VPN creation, and that works well, though I'm not a VPN specialist, and I'm not an expert on how to create a VPN, how the VPN gateway works, how it's implemented, and what's the architecture behind it. A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good. That's another area for improvement. Cisco should also make the two-factor authentication better in the solution. What I'd like added to the Cisco AnyConnect Secure Mobility Client in its next release is a better two-factor authentication, in particular, the validity of the code being shorter because sometimes when I get the code and I add it to the client, it's invalid, though I'm unsure if it's centrally set up that way or if its a characteristic of the product. Making the interface of the Cisco AnyConnect Secure Mobility Client more user-friendly is also what I'd like to see in the next release of the solution."
- "A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good."
What is our primary use case?
I'm using Cisco AnyConnect Secure Mobility Client for my home office, and for me, that's the only usage scenario for it.
How has it helped my organization?
Cisco AnyConnect Secure Mobility Client has improved my organization because it enables your home office or remote working, and it's a key product based on the current situation where remote working or working from home is necessary for the effectiveness of the organization.
What is most valuable?
What I like most about Cisco AnyConnect Secure Mobility Client is that it's easy to use, and that is its main advantage. You can use it without the need for any setup because it's centrally pre-installed, so you just need to log in with your username and password. I didn't experience any problems with the solution in terms of losing connectivity. It works very well every time.
What needs improvement?
In terms of areas for improvement in Cisco AnyConnect Secure Mobility Client, from my point of view, the solution works well and right now I don't see the need to improve it. Probably a better user interface could be created for Cisco AnyConnect Secure Mobility Client, but its core is VPN creation, and that works well, though I'm not a VPN specialist, and I'm not an expert on how to create a VPN, how the VPN gateway works, how it's implemented, and what's the architecture behind it.
A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good. That's another area for improvement. Cisco should also make the two-factor authentication better in the solution.
What I'd like added to the Cisco AnyConnect Secure Mobility Client in its next release is a better two-factor authentication, in particular, the validity of the code being shorter because sometimes when I get the code and I add it to the client, it's invalid, though I'm unsure if it's centrally set up that way or if its a characteristic of the product.
Making the interface of the Cisco AnyConnect Secure Mobility Client more user-friendly is also what I'd like to see in the next release of the solution.
For how long have I used the solution?
I've been using the Cisco AnyConnect Secure Mobility Client for eight years now.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client seems to be a stable solution because I didn't experience any instability from it.
What do I think about the scalability of the solution?
I'm not sure how scalable the Cisco AnyConnect Secure Mobility Client is because I'm only an end-user and not an administrator.
How are customer service and support?
I'm unable to evaluate technical support for the Cisco AnyConnect Secure Mobility Client because I've never used support for it as I had no problems with the product.
Which solution did I use previously and why did I switch?
A solution was used before going with the Cisco AnyConnect Secure Mobility Client, but I forgot the name of the previous solution. I'm not exactly sure of the reason behind choosing Cisco, but it could be because the older solution was a little bit complicated in terms of its licensing policy.
How was the initial setup?
In terms of setting up the Cisco AnyConnect Secure Mobility Client, there's no need to install it in my case because it's pre-installed centrally as part of the package my company has. My team didn't waste any time on the installation because you can use it right out of the box.
In my company, the Cisco AnyConnect Secure Mobility Client was pre-installed and pre-configured.
What's my experience with pricing, setup cost, and licensing?
I don't have any information about the licensing costs of the Cisco AnyConnect Secure Mobility Client because normal users like me don't know the pricing information.
Which other solutions did I evaluate?
I didn't evaluate other options over Cisco AnyConnect Secure Mobility Client because as an end-user, I don't have any impact in terms of product evaluation.
What other advice do I have?
I'm currently using Cisco AnyConnect Secure Mobility Client, in particular, just for standard installation on workstations in my company.
In terms of the version of the solution I'm using, it's version 4.9, but I don't have any influence on which version of Cisco AnyConnect Secure Mobility Client to use because it's centrally installed in the company via the system management center, but I suppose it's been updated.
My company has about three thousand five hundred users of Cisco AnyConnect Secure Mobility Client. Almost everybody uses it to work from home, for example, developers, security consultants, etc. My company is a telecommunication and IT company, so just about everybody works with computers, works from home, and needs Cisco AnyConnect Secure Mobility Client.
The solution is maintained by the central end-user support team, particularly two or three people.
Currently, there's no plan to increase the usage of the Cisco AnyConnect Secure Mobility Client because my company has been reorganizing and letting go of some positions, and this means there's no need to increase the number of users of the solution.
I would recommend the Cisco AnyConnect Secure Mobility Client to others looking into implementing it because, in my experience, it works very well and seems to be stable. I have no problems with the product. The Cisco AnyConnect Secure Mobility Client is easy to use, so I'm recommending it to others.
I'm rating the Cisco AnyConnect Secure Mobility Client ten out of ten.
My company is not a partner of Cisco. My company is a customer and doesn't sell the Cisco AnyConnect Secure Mobility Client to customers.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT System Administrator at Malomatia
Good posturing and great web interface but needs to be easier to implement
Pros and Cons
- "It is easy to scale."
- "The posturing is working well, we have network access control, it's nice to have and easy to manage and easy to add routes, and we can easily add the route over the VPN whenever we have a new network."
- "We'd like the product to be cheaper."
What is our primary use case?
We have around 500 employees working all over Qatar as well as outside - in India and Egypt. And they use to connect to our corporate network with this product.
What is most valuable?
The posturing is working well.
We have network access control. It's nice to have and easy to manage and easy to add routes, et cetera. We can easily add the route over the VPN whenever we have a new network.
The setup was simple with a little bit of assistance.
It is easy to scale.
The solution is stable.
It has a good web interface.
What needs improvement?
Initially, we had an issue with the posturing, however, now it's improved. A lot of improvement can happen on this still as well. Right now, the posturing that we can do is only over the Windows update. We are considering the services. We cannot assess whether that particular update is installed or not.
The implementation can be difficult and time-consuming without help.
We'd like the product to be cheaper.
For how long have I used the solution?
I've used the solution for maybe two and a half years now.
What do I think about the stability of the solution?
The solution is stable so as long as we don't have any restart happening or any power interruptions.
What do I think about the scalability of the solution?
The solution can scale. You simply add licenses. It's easy.
We have about 500 users on the solution.
How are customer service and support?
We request support from a local vendor many times. We have not lately used Cisco. The vendor is quite good. However, they are very busy, however. If we ask them for immediate support, we cannot get them. That's likely due to the fact that they're the only good technical vendor for Cisco here in Qatar.
Which solution did I use previously and why did I switch?
We are using Cisco AnyConnect as well as OpenVPN.
How was the initial setup?
The setup was easy. We had vendor support. The vendor support was good. The local vendor was good here.
We spent around a week finalizing the deployment.
What about the implementation team?
We have a local partner or local vendor here in Qatar. They helped us with the implementation.
What's my experience with pricing, setup cost, and licensing?
You are charged per user, unlike, for example, Fortinet. With FortiClient, you can add as much as you want.
I can't speak to the exact cost, however. We have a procurement team that handles that.
What other advice do I have?
I'm a customer and end-user.
We recently updated the solution maybe three months ago. We are on the newest version.
It's a good solution. That said, considering the current market, it's a bit more costly than other solutions.
I'd rate the solution seven out of ten. I'd rate it higher if the implementation was easier and the cost was lower.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: September 2026
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