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PeerSpot user
Software Development Manager at Reliance Jio
Real User
Reliable, works well, and is useful for connecting to the client network
Pros and Cons
  • "It is stable. We haven't had issues so far."
  • "Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected."

What is our primary use case?

We primarily use the product as a VPN. 

It is useful for connecting with the client network. We use it, and once we are connected, then we use RDC, the remote desktop, where I need to log in to production and other processes.

What is most valuable?

I'm just using it for like a Remote Desktop Connection, I'm not using it for any other purposes. For that task, it works well. 

It is stable. We haven't had issues so far. 

What needs improvement?

Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected. Other than that, it works well. 

For how long have I used the solution?

I've used the solution for the past year. 

Buyer's Guide
Cisco Secure Client (including AnyConnect)
October 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.

What do I think about the stability of the solution?

So far, we haven't had issues with stability. It's been good overall. 

What do I think about the scalability of the solution?

I've never tried to scale the product. 

From my area, we have 23 people on the solution. It might be more widely used elsewhere. 

We do have plans to increase usage.

How are customer service and support?

If there is any issue with Cisco, I'm going to raise a ticket with my entire team. They will take care of it. It's not my product to develop as I'm not using it in that way. I'm using it only to connect to the client network. 

Which solution did I use previously and why did I switch?

Previously, I used GlobalProtect to connect to VPN. I might have used it for around four years. We switched due to the organization's policy change. 

How was the initial setup?

I'm not handling the setup process. In this organization I don't have access to that. I have very limited knowledge in that area. I use it simply for connecting to the client network.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the licensing cost. I'm just an end-ser. I don't handle costs. 

What other advice do I have?

I don't know the exact version of the solution I am on at this time. 

I would rate the solution ten out of ten. It has worked well so far. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Akram Allani - PeerSpot reviewer
System & Security Engineer at Standard Sharing Software
Real User
Is stable and scalable, and has good technical support
Pros and Cons
  • "I'd rate Cisco AnyConnect Secure Mobility Client at nine out of ten for scalability."
  • "Complicated scenarios are difficult to deploy. On a scale from one to ten, with one being the most difficult, I'd give a rating of between two and three for the initial setup."

What is our primary use case?

We use Cisco AnyConnect Secure Mobility Client for posture, that is, checking the security tools on the endpoint desktop, such as the antivirals or the Windows firewall, and the version of the operating system.

What is most valuable?

I have found the posture function to be the most useful feature.

What needs improvement?

The clientless posture can be improved or enhanced. The deployment of upgrades can be improved as well.

For how long have I used the solution?

I've been working with it for more than 10 years.

What do I think about the stability of the solution?

I'd rate the stability at eight out of ten.

What do I think about the scalability of the solution?

I'd rate Cisco AnyConnect Secure Mobility Client at nine out of ten for scalability.

How are customer service and support?

Cisco's technical support is the best, and I would rate them at ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Complicated scenarios are difficult to deploy. On a scale from one to ten, with one being the most difficult, I'd give a rating of between two and three for the initial setup.

We used Microsoft SCCM to deploy the agent, which was already deployed at the customer's organization. We had two to three team members who worked on the deployment, and the deployment took three months.

We provide 24/7 maintenance of the solution to our customers depending on the SLAs.

What's my experience with pricing, setup cost, and licensing?

We are in the North African region, and Cisco products are expensive for us. On a scale from one to ten with one being very affordable and ten being expensive, I'd rate the price at eight.

What other advice do I have?

Overall, I would give Cisco AnyConnect Secure Mobility Client an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
October 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.
reviewer1893486 - PeerSpot reviewer
Network Services Manager at a legal firm with 1,001-5,000 employees
Real User
User-friendly, easy to install, but the performance is slow and the VPN is becoming out dated
Pros and Cons
  • "Configuration policy, posture assessment, and other things can be done in great detail."
  • "I believe that the authentication component may be enhanced. SAML, more specifically user authentication."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client for remote user access.

Our use case is primarily for users to connect to the network while at home or for those who are traveling.

It is for users to work remotely.

What is most valuable?

It is easy to use.

Configuration policy, posture assessment, and other things can be done in great detail.

What needs improvement?

I believe that the authentication component may be enhanced. SAML, more specifically user authentication. 

For instance, to sign in to Windows, you must provide your login and password. When you log in and want to use SAML authentication, it should be able to use the credentials you give Windows and send them along, saving you from having to enter your credentials multiple times. That is something I would like to see them improve on.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for ten years.

We are working with version 4.7.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client works well, and it is stable.

People have occasionally complained that it is slow, but it could be anything. It could be their home network or anything else.

The only other option is to go into architecture and decide how you want to use it, which I do not recommend. 

Given how people access, remote access, and work from home, I don't recommend simply repairing the gateway in your home frame data center.

It should be stored in the cloud. Even if you are using it on-premises, you should be able to use Cisco Connect Plus or some kind of SaaS, Zero Trust network to offload your internet or head into the cloud if you have cloud services, and not just strictly VPN. Where everyone connects to your data center's VPN Gateway. And you make the decision.

What do I think about the scalability of the solution?

Cisco AnyConnect Secure Mobility Client scales well.

We put the DNS Load Balancer in the cloud and the VPN Gateway in different data centers for redundancy and low selling, among other things. As a result, people only hit one DNS entry, one host, and I could be accessing the gateway in a different data center. I can easily scale.

This product is used throughout my entire firm. At any given time, I would estimate that we have between 1,500 and 2,000 users.

How was the initial setup?

The initial setup is fairly straightforward. It's pretty easy.

When you are set up and working, there is not much to maintain. 

The only thing to note is that if you set up that policy to scan your PC, you need to stay up to date on what your desktop team is doing. 

For example, you must be aware of your Windows version, or your antivirus, and address the policy accordingly.

What's my experience with pricing, setup cost, and licensing?

The initial cost is the ASA and other items, but after that, it is relatively inexpensive. 

You purchase an AnyConnect license. We have approximately 2,500 licenses, and they are not that expensive.  

I don't recall the exact figure, but it is approximately $2,000 or $3,000 dollars here. Alternatively, a 3,500 concurrent connection.

What other advice do I have?

VPN is out of date. People are now more aware of and interested in Zero Trust Network. With Zero Trust Network, I have reviewed Palo Alto and Cisco, and I must admit that Cisco's products are lacking.

AnyConnect version and flavor offered by Cisco are inadequate. Therefore, sometime between now and next year, we'll probably migrate to Palo Alto for Zero Trust Network and do away with the use of VPN completely.

I would rate Cisco AnyConnect Secure Mobility Client a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Syed Basheer - PeerSpot reviewer
Senior Network Engineer (Level-3) at a tech services company with 10,001+ employees
Real User
Good encryption and accessibility with a simple setup
Pros and Cons
  • "You can use it from anywhere."
  • "If you're just turning on your laptop, it should connect automatically without keying in the credentials."

What is our primary use case?

We need Client software installed on our laptop. The Client has to be configured with the VPN server IP address. When it connects, it will provide a private IP address. It will ask for the location, and credentials will be checked on the server if the server is created with the Active Directory. It will check if you are authorized. If you are, you will be authenticated, and you will get connected to the VPN.

What is most valuable?

The best feature is the Cisco IPsec. That is the encryption. It's providing integrity for your data. 

You can use it from anywhere. You just need to have the Internet. That is the best part, the availability.

The initial setup is very simple. 

It is a stable solution. 

You can scale the product.

What needs improvement?

Every time you need to key in the credentials, it'll generate an OTP, and you need to check the OTP and need to key in the OTP. It's work to connect to VPN. That could be improved.

If you're just turning on your laptop, it should connect automatically without keying in the credentials. There should be an option to right-click and enable the VPN to connect. There might be some inherent risk, however, there must be a way to have it easier and to connect while keeping the process safe.

For how long have I used the solution?

We've used the solution for around three or four years at this point. 

What do I think about the stability of the solution?

Based on my experience, the solution has been stable. It doesn't crash or freeze. There are no bugs or glitches. It is reliable. 

What do I think about the scalability of the solution?

Cisco AnyConnect can be configured on the Cisco ASR or VPN Concentrator. There, you can have multiple contacts you can create. It is scalable.

More than 1,000 people use the solution currently.

How are customer service and support?

I have never been in contact with a Cisco engineer. 

How was the initial setup?

The solution is easy to set up. It's not complex or difficult. Configuring it and everything might only take about one to two hours. 

What's my experience with pricing, setup cost, and licensing?

We do have to pay a yearly licensing fee. I am unsure of the exact costs. 

What other advice do I have?

We are a Cisco gold partner.

I'm not really sure which version of the solution we're using. 

It is a good option for people. I would recommend the product.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Software Sales Manager at Santa Monica Networks
Real User
A very stable solution that is fully scalable and reasonably priced
Pros and Cons
  • "The solution provides secure and easy access to corporate network resources."
  • "The solution could offer tighter integration with endpoint protection to make it easier to use when routing security applications from other vendors."

What is our primary use case?

Our company installs the solution for clients needing remote connections to their work environments. 

What is most valuable?

The solution provides secure and easy access to corporate network resources. 

What needs improvement?

The solution could offer tighter integration with endpoint protection to make it easier to use when routing security applications from other vendors. 

The interface is minimalistic so it could be a problem for some users. 

For how long have I used the solution?

I have been using the solution for twenty years. 

What do I think about the stability of the solution?

The solution is very stable and trustworthy when not monitored for periods of time. I have no worries when I step away for 24 hours and then reconnect remotely. 

What do I think about the scalability of the solution?

Scalability is dependent on the security hardware or software appliance deployed in the environment but there are no limitations on the actual solution. Licenses are based on the number of users and can include 5,000-10,000 devices. 

How are customer service and support?

I have not used support for this product but have for other Cisco products. Their technical support is the best available and I rate it a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to deploy once you spend a few hours planning and conducting security assessments to ensure they align with customer requirements. Deployment when customers already have Cisco Security hardware or software in place takes two or three hours with one hour of that time dedicated to installation and testing. 

What's my experience with pricing, setup cost, and licensing?

Licenses are based on the number of users and scale easily. With remote work, every house functions as a small home office and the solution accommodates that scenario. Corporate licenses start at a minimum of 25 users. 

The solution is reasonably priced and costs $600 for a five-year license in our scenario. 

Which other solutions did I evaluate?

Our company compared the solution to Palo Alto, Fortinet, and Pulse Secure. 

We determined that Cisco was not the least expensive but was the most stable and provided the best support. 

What other advice do I have?

I recommend the solution as a first choice to all customers needing a real-time product.

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Vanshika Sethi - PeerSpot reviewer
Software Engineer at Target
Real User
High performance, simple initial setup, and reliable
Pros and Cons
  • "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance."
  • "When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured."

What is our primary use case?

I use the Cisco AnyConnect Secure Mobility Client on my laptop to connect to the VPN.

What is most valuable?

The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance.

What needs improvement?

When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured.

In the next release, the Cisco AnyConnect Secure Mobility Client should add fingerprint login authentication. Many of my other applications have it.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately one year.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client has been stable.

What do I think about the scalability of the solution?

The scalability of the solution has been good. Everyone in the organization is using the solution and we have not had any issues.

We have approximately 2,000 people in my organization that use Cisco AnyConnect Secure Mobility Client.

How are customer service and support?

I have not used the support from Cisco AnyConnect Secure Mobility Client.

Which solution did I use previously and why did I switch?

I have not used other solution because the Cisco AnyConnect Secure Mobility Client works very well.

How was the initial setup?

The setup of the Cisco AnyConnect Secure Mobility Client was easy, it did not take a lot of time, approximately one hour.

What other advice do I have?

I would advise others that a VPN is necessary because data should be secured. We all lose. A VPN is advised and I have not had any problems with this solution and I did not have the need to try another one. 

I would recommend Cisco AnyConnect Secure Mobility Client to others.

I rate Cisco AnyConnect Secure Mobility Client an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gireesh Subramonian - PeerSpot reviewer
Assistant Director at a insurance company with 10,001+ employees
Real User
Leaderboard
Seamless connectivity that is scalable to thousands of users
Pros and Cons
  • "The solution provides seamless connectivity to the VPN without delay."
  • "The solution should not rely on tokens from the mobile application for logins."

What is our primary use case?

I use the solution to connect to a VPN for remote work. 

What is most valuable?

The solution provides seamless connectivity to the VPN without delay when you have a good internet connection. 

What needs improvement?

The solution should not rely on tokens from the mobile application for logins. If you don't have your phone handy, you can't log in. Email notifications or another single sign-in method would resolve this issue. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution is stable with no technical issues. 

What do I think about the scalability of the solution?

The solution is scalable to a wide range of users. Our company has 3,000 users and many worked remotely during Covid without any issues. 

How are customer service and support?

Our internal IT support team handles most issues but the solution's technical support is good when needed. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

The solution was implemented in-house. 

Which other solutions did I evaluate?

When researching options, it is important to assess compatibility, the number of users, and the time it takes to implement a solution.

What other advice do I have?

I rate the solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Josef Bartos - PeerSpot reviewer
Security Consultant at T-Mobile Czech Republic a.s.
Real User
Easy to use, stable, has no connectivity issues, and allows users to work from home
Pros and Cons
  • "What I like most about Cisco AnyConnect Secure Mobility Client is that it's easy to use, and that is its main advantage. You can use it without the need for any setup because it's centrally pre-installed, so you just need to log in with your username and password. I didn't experience any problems with the solution in terms of losing connectivity. It works very well every time."
  • "In terms of areas for improvement in Cisco AnyConnect Secure Mobility Client, from my point of view, the solution works well and right now I don't see the need to improve it. Probably a better user interface could be created for Cisco AnyConnect Secure Mobility Client, but its core is VPN creation, and that works well, though I'm not a VPN specialist, and I'm not an expert on how to create a VPN, how the VPN gateway works, how it's implemented, and what's the architecture behind it. A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good. That's another area for improvement. Cisco should also make the two-factor authentication better in the solution. What I'd like added to the Cisco AnyConnect Secure Mobility Client in its next release is a better two-factor authentication, in particular, the validity of the code being shorter because sometimes when I get the code and I add it to the client, it's invalid, though I'm unsure if it's centrally set up that way or if its a characteristic of the product. Making the interface of the Cisco AnyConnect Secure Mobility Client more user-friendly is also what I'd like to see in the next release of the solution."

What is our primary use case?

I'm using Cisco AnyConnect Secure Mobility Client for my home office, and for me, that's the only usage scenario for it.

How has it helped my organization?

Cisco AnyConnect Secure Mobility Client has improved my organization because it enables your home office or remote working, and it's a key product based on the current situation where remote working or working from home is necessary for the effectiveness of the organization.

What is most valuable?

What I like most about Cisco AnyConnect Secure Mobility Client is that it's easy to use, and that is its main advantage. You can use it without the need for any setup because it's centrally pre-installed, so you just need to log in with your username and password. I didn't experience any problems with the solution in terms of losing connectivity. It works very well every time.

What needs improvement?

In terms of areas for improvement in Cisco AnyConnect Secure Mobility Client, from my point of view, the solution works well and right now I don't see the need to improve it. Probably a better user interface could be created for Cisco AnyConnect Secure Mobility Client, but its core is VPN creation, and that works well, though I'm not a VPN specialist, and I'm not an expert on how to create a VPN, how the VPN gateway works, how it's implemented, and what's the architecture behind it.

A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good. That's another area for improvement. Cisco should also make the two-factor authentication better in the solution.

What I'd like added to the Cisco AnyConnect Secure Mobility Client in its next release is a better two-factor authentication, in particular, the validity of the code being shorter because sometimes when I get the code and I add it to the client, it's invalid, though I'm unsure if it's centrally set up that way or if its a characteristic of the product.

Making the interface of the Cisco AnyConnect Secure Mobility Client more user-friendly is also what I'd like to see in the next release of the solution.

For how long have I used the solution?

I've been using the Cisco AnyConnect Secure Mobility Client for eight years now.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client seems to be a stable solution because I didn't experience any instability from it.

What do I think about the scalability of the solution?

I'm not sure how scalable the Cisco AnyConnect Secure Mobility Client is because I'm only an end-user and not an administrator.

How are customer service and support?

I'm unable to evaluate technical support for the Cisco AnyConnect Secure Mobility Client because I've never used support for it as I had no problems with the product.

Which solution did I use previously and why did I switch?

A solution was used before going with the Cisco AnyConnect Secure Mobility Client, but I forgot the name of the previous solution. I'm not exactly sure of the reason behind choosing Cisco, but it could be because the older solution was a little bit complicated in terms of its licensing policy.

How was the initial setup?

In terms of setting up the Cisco AnyConnect Secure Mobility Client, there's no need to install it in my case because it's pre-installed centrally as part of the package my company has. My team didn't waste any time on the installation because you can use it right out of the box.

In my company, the Cisco AnyConnect Secure Mobility Client was pre-installed and pre-configured.

What's my experience with pricing, setup cost, and licensing?

I don't have any information about the licensing costs of the Cisco AnyConnect Secure Mobility Client because normal users like me don't know the pricing information.

Which other solutions did I evaluate?

I didn't evaluate other options over Cisco AnyConnect Secure Mobility Client because as an end-user, I don't have any impact in terms of product evaluation.

What other advice do I have?

I'm currently using Cisco AnyConnect Secure Mobility Client, in particular, just for standard installation on workstations in my company.

In terms of the version of the solution I'm using, it's version 4.9, but I don't have any influence on which version of Cisco AnyConnect Secure Mobility Client to use because it's centrally installed in the company via the system management center, but I suppose it's been updated.

My company has about three thousand five hundred users of Cisco AnyConnect Secure Mobility Client. Almost everybody uses it to work from home, for example, developers, security consultants, etc. My company is a telecommunication and IT company, so just about everybody works with computers, works from home, and needs Cisco AnyConnect Secure Mobility Client.

The solution is maintained by the central end-user support team, particularly two or three people.

Currently, there's no plan to increase the usage of the Cisco AnyConnect Secure Mobility Client because my company has been reorganizing and letting go of some positions, and this means there's no need to increase the number of users of the solution.

I would recommend the Cisco AnyConnect Secure Mobility Client to others looking into implementing it because, in my experience, it works very well and seems to be stable. I have no problems with the product. The Cisco AnyConnect Secure Mobility Client is easy to use, so I'm recommending it to others.

I'm rating the Cisco AnyConnect Secure Mobility Client ten out of ten.

My company is not a partner of Cisco. My company is a customer and doesn't sell the Cisco AnyConnect Secure Mobility Client to customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.