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Thabani Dongo - PeerSpot reviewer
Network Engineer at Cloud Direct
MSP
Apr 21, 2023
Stable, scalable, and helpful support
Pros and Cons
  • "The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability."
  • "The solution could improve the setup, it is complex."

What is our primary use case?

Cisco AnyConnect Secure Mobility Client is used to access the company's resources remotely.

What is most valuable?

The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability.

What needs improvement?

The solution could improve the setup, it is complex.

For how long have I used the solution?

I have been using Cisco AnyConnect Secure Mobility Client for approximately five years.

Buyer's Guide
Cisco Secure Client (including AnyConnect)
June 2026
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What do I think about the stability of the solution?

The stability of the Cisco AnyConnect Secure Mobility Client is good.

What do I think about the scalability of the solution?

The scalability is good but it depends on the hardware that is being used.

We have approximately 60 people using the solution. We do not plan to increase users of this solution.

How are customer service and support?

The support from Cisco AnyConnect Secure Mobility Client is good.

Which solution did I use previously and why did I switch?

I did not use another solution prior to Cisco AnyConnect Secure Mobility Client.

How was the initial setup?

The setup of the Cisco AnyConnect Secure Mobility Client is complex. However, once it has been done many times it becomes standard and not difficult.

What about the implementation team?

The implementation of the solution was done in-house.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution. There are different licensing models available, such as a three-year license.

What other advice do I have?

I recommend this solution to others.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Olufunso Bolarinwa - PeerSpot reviewer
Database Administrator (Manager) at Bluechip Technologies LTD.
Real User
Oct 28, 2022
A great solution to connect internally with a reasonable price
Pros and Cons
  • "The solution is very stable."
  • "The solution is very good and easy to configure, but the price could be reduced."
  • "The price could be reduced."

What is our primary use case?

Our primary use case for this solution is connections. We use it to connect internally. 

For how long have I used the solution?

We have been using this solution for four years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable and secure. We have over 10,000 users utilizing this solution in our organization. 

How are customer service and support?

We do not have experience with customer service and support.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We implemented in-house.

What's my experience with pricing, setup cost, and licensing?

The solution is priced reasonably.

What other advice do I have?

I rate the solution an eight out of ten. The solution is very good and easy to configure, but the price could be reduced.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
June 2026
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
PeerSpot user
IT Manager at European University
Real User
Oct 12, 2022
An affordable solution that is easy to maintain and very scalable
Pros and Cons
  • "It's a very scalable solution. We are using the maximum licensing they offer, and it's very affordable given the value."
  • "My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain."
  • "The deployment of the agent software for the final customer could be simpler and more helpful."

What is our primary use case?

This solution allows our staff to be able to work from home. Our students are also able to connect to our internal network to do their work.

What is most valuable?

The solution is valuable because we need it for both use cases. Our students are our customers, and our staff needs to do their work.

What needs improvement?

The deployment of the agent software for the final customer could be simpler and more helpful.

For how long have I used the solution?

We have been using this solution for three years now. 

What do I think about the stability of the solution?

The solution is very, very stable. 

What do I think about the scalability of the solution?

It's a very scalable solution. Including staff and students, we have 9,000 users. We are using the maximum licensing they offer, and it's very affordable given the value. 

How was the initial setup?

The initial setup is very straightforward. 

What about the implementation team?

The deployment was done in-house and it took about one week. We didn't need any technical support, so it was perfect. 

What's my experience with pricing, setup cost, and licensing?

We have yearly licensing and it's very affordable. 

What other advice do I have?

My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain. I think it's a very, very good option.

I would rate this solution as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director - Data Analytics at Sunera Technologies
MSP
Sep 21, 2022
Good services with a quick setup but if we lose connectivity we have to re-authenticate
Pros and Cons
  • "The initial setup is easy."
  • "The implementation is quite easy - if the person is aware of the right version."
  • "Whenever there's a drop in internet or a connection fluctuation, it gets disconnected automatically."
  • "The product is stable unless there's a fluctuation in connections as the internet can fluctuate anytime; we can lose stuff or the whole connectivity the moment there's a slight microsecond of connectivity, and it tries to reconnect, however, it's not always successful, and that's where the pain is."

What is our primary use case?

We primarily use the solution for connection. We connect to the internet with it. 

What is most valuable?

It serves the purpose of allowing us to see the connection. 

The initial setup is easy.

What needs improvement?

Whenever there's a drop in internet or a connection fluctuation, it gets disconnected automatically. If it would automatically reconnect, that would be the best thing so that we can have continuity and no breakdown in connectivity. It would save us from re-authenticating. 

For how long have I used the solution?

I've been using the solution for four years now. 

What do I think about the stability of the solution?

The product is stable unless there's a fluctuation in connections as the internet can fluctuate anytime. We can lose stuff, or the whole connectivity, the moment there's a slight microsecond of connectivity. It tries to reconnect. However, it's not always successful, and that's where the pain is.

What do I think about the scalability of the solution?

I can't say the solution is very scalable. You need a specific version. Even if they come out with a new one, I'm not sure scaling is on the list of priorities. 

We have more than 50 people using the product currently.

How are customer service and support?

We only really dealt with them during installation. The installation itself has a lot of hurdles to get the right version and right connectivity. We had our internal support team and they worked with Cisco to resolve everything. 

Which solution did I use previously and why did I switch?

Cisco is recognized across the industry, which is why we used them.

How was the initial setup?

The implementation is quite easy - if the person is aware of the right version. The only challenge that I have been facing with Cisco VPN is the version. If we are using an independent version, it's next to impossible. Therefore, we have to always ensure that we are using the right version of Cisco VPN, as there are multiple versions available on the internet and one can download anything. 

Once you are using the right version, it hardly takes more than five minutes to set everything up.

What's my experience with pricing, setup cost, and licensing?

The version I am using is free. There is no license cost. 

What other advice do I have?

We are a customer and end-user.

I'm unsure which version of the solution we're on now. 

I'd advise new users to ensure they get the right version. Otherwise, they will run into trouble. 

I'd rate the solution six out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gireesh Subramonian - PeerSpot reviewer
Assistant Director at a insurance company with 10,001+ employees
Real User
Leaderboard
Sep 6, 2022
Seamless connectivity that is scalable to thousands of users
Pros and Cons
  • "The solution provides seamless connectivity to the VPN without delay when you have a good internet connection."
  • "The solution should not rely on tokens from the mobile application for logins."

What is our primary use case?

I use the solution to connect to a VPN for remote work. 

What is most valuable?

The solution provides seamless connectivity to the VPN without delay when you have a good internet connection. 

What needs improvement?

The solution should not rely on tokens from the mobile application for logins. If you don't have your phone handy, you can't log in. Email notifications or another single sign-in method would resolve this issue. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution is stable with no technical issues. 

What do I think about the scalability of the solution?

The solution is scalable to a wide range of users. Our company has 3,000 users and many worked remotely during Covid without any issues. 

How are customer service and support?

Our internal IT support team handles most issues but the solution's technical support is good when needed. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

The solution was implemented in-house. 

Which other solutions did I evaluate?

When researching options, it is important to assess compatibility, the number of users, and the time it takes to implement a solution.

What other advice do I have?

I rate the solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1533153 - PeerSpot reviewer
Assistant Consultant at a tech vendor with 10,001+ employees
Real User
Aug 16, 2022
Easy to set up with simple login capabilities and the potential to expand
Pros and Cons
  • "It is an easy system to set up."
  • "If you're looking for an easily configurable and accessible kind of solution, then I suggest that Cisco is the product to go to, hands down."
  • "At times, the login process takes a lot of time."

What is our primary use case?

We connect and we log in to some server programs or some restricted areas, which can only be accessed to the VPN only. We cannot gain access to these systems over public networks for security purposes.

What is most valuable?

The login process is pretty simple. You just need to put your credentials and it logs in. 

The solution is stable. 

It is an easy system to set up.

What needs improvement?

At times, the login process takes a lot of time. If your network is a bit weak, on the weak side, it gives you a lot of trouble. That is one negative that I've experienced about it.

It is highly dependent upon the network connectivity, even a minor network disruption. While other applications do work a bit slow, they do work. However, I have faced significant issues with Cisco whenever there are some little network issues.

For how long have I used the solution?

I've used the solution in the past year. 

What do I think about the scalability of the solution?

We have about 5,000 users on the solution. It is very scalable. 

How are customer service and support?

While I haven't dealt with support for this solution, we have used Cisco support for Cisco WebEx issues. We found them to be very helpful in that instance. 

How was the initial setup?

The initial setup is very straightforward and simple to set up. It's not overly complex. 

What's my experience with pricing, setup cost, and licensing?

We do pay for licensing. I'm not sure what the subscription costs are. I don't deal with licensing aspects. 

What other advice do I have?

I am an end-user of the product. I'm not a partner or reseller. 

The version we are using would be the latest version only. As per my organization's policies it's always updated.

If you're looking for an easily configurable and accessible kind of solution, then I suggest that Cisco is the product to go to, hands down. The ease of use is the most valuable aspect of the product.  

I'd rate the solution eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Information Technology Manager at a outsourcing company with 10,001+ employees
Real User
Aug 9, 2022
Reliable, flexible, and easy to set up
Pros and Cons
  • "The solution is stable and reliable."
  • "It is flexible and easy to use; you just need to enter the VPN details, and you can connect immediately and access what you need."
  • "There is nothing they need to improve at this moment."

What is our primary use case?

We primarily use it for working from home. 

What is most valuable?

It's flexible and easy to use. You just need to enter the VPN details, and you can connect immediately and access what you need. Of course, access depends on the whitelist and access list configured by the network team.

It is easy to set up.

The solution is stable and reliable.

It is scalable. 

What needs improvement?

There is nothing they need to improve at this moment. 

For how long have I used the solution?

I've been using the solution for ten years or more. 

What do I think about the stability of the solution?

The product has been stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. The performance has been good. 

What do I think about the scalability of the solution?

We have 30,000 people using the product right now.

We have found that it scales well and as needed.

We're happy right now. We're using it, and we have a contract already with Cisco. We'll use it as necessary.

How was the initial setup?

The initial setup was straightforward and very simple. It was not overly complex or difficult.

What's my experience with pricing, setup cost, and licensing?

The finance department handles the licensing. it's not an aspect I'm directly involved in. 

What other advice do I have?

Although I don't know the exact version number, we are on the latest iteration of the product.

We are Cisco partners.

I'd rate the solution nine out of ten.

I would suggest that potential new users make sure that whatever is allowed into the infrastructure and network is configured by their network operation center. This should be in line with the requirements of the company or the client since cyber security is super important nowadays. You cannot afford to have a data breach. This is important especially if employees or users are tech-savvy. There could be leakage if they know how to go back and tweak the settings.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1639311 - PeerSpot reviewer
Solutions Consultant at a comms service provider with 10,001+ employees
Real User
Jun 30, 2022
Reliable, easy to set up, and has helpful technical support services
Pros and Cons
  • "Technical support is always helpful."
  • "It doesn't require any prep on the client's end which makes implementation faster."
  • "If there's any cloud version available, instead of on-premise, that would be ideal."

What is our primary use case?

It's for mobile users accessing corporate resources from the internet.

What is most valuable?

For some with a client list, you don't have to prepare any client beforehand. You just access the URL and you can download it, so that's easy. It doesn't require any prep on the client's end which makes implementation faster. It's an easy initial setup.

Technical support is always helpful.

It's stable.

The solution has the potential to scale. 

What needs improvement?

If there's any cloud version available, instead of on-premise, that would be ideal. That's one thing that could be helpful.

For how long have I used the solution?

I've had a few cases over the last five years

What do I think about the stability of the solution?

I haven't received any complaints about this solution. We haven't had a word of many bugs or glitches. It doesn't crash or freeze on clients. It is reliable. 

What do I think about the scalability of the solution?

The solution can scale to a certain point. Up to 500, companies should be okay. After that, we may run into problems. That's our product design. That's maybe not have something to do with the product itself.

Typically, our clients get licenses for 20 to 30 people. All levels of an organization can have access to the product. Anyone can use it. 

How are customer service and support?

We provide technical support to our clients. 

In terms of us reaching out to support, it's rare that I get disappointed with Cisco tech. They are quite responsive and knowledgeable as well.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial implementation process is simple. 

The size of the deployment depends on the amount of personnel you'll need, however, in our experience, we've only ever needed one or two people to deploy it. 

After we get an order from the customer, they have some admin work to be done, which takes probably up to two weeks or three weeks. After three weeks, we have the project manager and the engineer assigned to the opportunity. Then, it might take up to ten days.

Maintenance is minimal. We may only need one or two people to handle maintenance. We don't have many issues with the solution.

What about the implementation team?

We provide assistance to our clients in terms of setting the solution up.

What's my experience with pricing, setup cost, and licensing?

Licensing usually involves a yearly contract. I don't have any details in terms of what the exact pricing is, exactly. 

The pricing is all-inclusive. You don't need to concern yourself with add-on costs. 

What other advice do I have?

We are a partner. We sell to and implement for our customers.

We tend to use the latest version that we have on our server. It may not be the latest in the market, however, our engineering team chooses the best software for our service, so it's the latest on our server. The difference is that it may not be the latest in the market.

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kevin Honde - PeerSpot reviewer
Data Solution Architect at Econet Wireless Zimbabwe
Real User
Jun 14, 2022
Reliable, quick to set up, and easy to connect remotely
Pros and Cons
  • "The dashboard and interface are fine."
  • "The product makes it easy to connect remotely to machines that are remote."
  • "More frequent updates would be ideal."
  • "They should do more updates regularly."

What is our primary use case?

I use the solution to access my servers at work. It's for connection to my VPN servers.

What is most valuable?

The product makes it easy to connect remotely to machines that are remote.

The initial setup is straightforward.

The solution is stable.

The dashboard and interface are fine.

I don't have any issues with the level of security on offer.

What needs improvement?

They should do more updates regularly. More frequent updates would be ideal.

For how long have I used the solution?

I used the solution maybe for 10 years or so.

What do I think about the stability of the solution?

The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I'm not quite sure about the scalability part. It's just a client tool that I use on my machine. It's not really necessary to scale per se.

Maybe 500 people are using the product.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

The initial setup is easy. It's straightforward and not overly difficult or complex. 

The setup is very quick. It doesn't take more than two minutes. 

The solution is supported by our help desk, which is comprised of about three people. 

What about the implementation team?

I was able to handle the initial setup myself. I didn't need any outside assistance. I didn't use consultants or integrators. 

What was our ROI?

I have not witnessed an ROI while using this solution. 

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing aspect. I can't speak to the costs involved. 

What other advice do I have?

I'm unsure of which version of the solution we are on. My understanding is that it is the most recent version.

I'd recommend this solution to others. It seems like a good product. I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Arunkumar Anbazhagan - PeerSpot reviewer
Information Security Manager at Tata Consultancy Services
Real User
May 2, 2022
Beneficial global conductivity, scalable, and reliable
Pros and Cons
  • "Cisco AnyConnect Secure Mobility Client's most valuable feature is the ability to connect to our enterprise applications, on-premise applications, and cloud any place in the world."
  • "Cisco AnyConnect Secure Mobility Client can be improved by having better speed and reliability. However, the speed and reliability are already really good."

What is our primary use case?

Cisco AnyConnect Secure Mobility Client is used to connect our enterprise applications. We are not into zero-trust. So, we are still using the VPN to connect to our enterprise applications. We are still using the VPN to connect to our enterprise applications.

What is most valuable?

Cisco AnyConnect Secure Mobility Client's most valuable feature is the ability to connect to our enterprise applications, on-premise applications, and cloud any place in the world

What needs improvement?

Cisco AnyConnect Secure Mobility Client can be improved by having better speed and reliability. However, the speed and reliability are already really good. 

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately 10 years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is stable. It has been keeping up with all the load from everyone connecting to the enterprise systems or working remotely. We're not seeing any problems.

What do I think about the scalability of the solution?

I have found the Cisco AnyConnect Secure Mobility Client to be highly scalable because upon releasing each and every version, all the new features are getting added.

We have 200 people in my organization that is using this solution.

Which solution did I use previously and why did I switch?

I have not used other solutions previously.

How was the initial setup?

The initial setup of the Cisco AnyConnect Secure Mobility Client is simple. We only need to down the solution from the Portal and fill out a couple of VPN-related information, and then we are all set to go.

What about the implementation team?

We use a third-party IT team for the implementation. The networking IT people will help configure and get it set up.

What other advice do I have?

Cisco AnyConnect Secure Mobility Client is already in the market, and most enterprise customers are using AnyConnect today.

I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.