Cisco Secure Client (including AnyConnect) Reviews

We use this solution for remote access to our customer's environment.

This solution doesn't address the seal of trust as a concept for a traditional VPN clients. I think that it is a dying product. The company should try to catch up with their competitors like Palo Alto and Check Point, because they're falling behind. 

I have been using this solution for decades.

This is a stable solution.

This solution's scalability depends on how big our customer's business is. To a certain point it is scalable, but if a company is too big, it becomes a nightmare to keep track of all profiles.

I have used the technical support for this solution but it was many years ago. 

The initial setup is straightforward. We have two to three people who maintain this solution. 

The traditional VPN client is slowly fading away. There are newer, more modern solutions.

I can only recommend Cisco products for routers and maybe switches, but not for firewalls. They are so far behind their competitors and this is why I would not recommend Cisco.

I would rate this solution a five out of ten. 

Our company uses the solution as a VPN for 2,000 developers. 

The solution is a super product that works as designed. 

The solution's performance and stability are average.

The licensing model is expensive. 

I have been using the solution for two years. 

The stability and performance are average. 

The solution is quite scalable. 

I have not needed technical support. 

We previously used Check Point VPN.

The setup was easy and completed in one day. 

We implemented the solution in-house. Maintenance is performed by a team of six technicians. 

The solution is based on an annual licensing model and is expensive. 

Check Point VPN and the solution were evaluated but the process was conducted by other staff so I do not have additional details.

I rate the solution a seven out of ten. 

This solution allows our staff to be able to work from home. Our students are also able to connect to our internal network to do their work.

The solution is valuable because we need it for both use cases. Our students are our customers, and our staff needs to do their work.

The deployment of the agent software for the final customer could be simpler and more helpful.

We have been using this solution for three years now. 

The solution is very, very stable. 

It's a very scalable solution. Including staff and students, we have 9,000 users. We are using the maximum licensing they offer, and it's very affordable given the value. 

The initial setup is very straightforward. 

The deployment was done in-house and it took about one week. We didn't need any technical support, so it was perfect. 

We have yearly licensing and it's very affordable. 

My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain. I think it's a very, very good option.

I would rate this solution as a ten out of ten. 

We primarily use the solution for connection. We connect to the internet with it. 

It serves the purpose of allowing us to see the connection. 

The initial setup is easy.

Whenever there's a drop in internet or a connection fluctuation, it gets disconnected automatically. If it would automatically reconnect, that would be the best thing so that we can have continuity and no breakdown in connectivity. It would save us from re-authenticating. 

I've been using the solution for four years now. 

The product is stable unless there's a fluctuation in connections as the internet can fluctuate anytime. We can lose stuff, or the whole connectivity, the moment there's a slight microsecond of connectivity. It tries to reconnect. However, it's not always successful, and that's where the pain is.

I can't say the solution is very scalable. You need a specific version. Even if they come out with a new one, I'm not sure scaling is on the list of priorities. 

We have more than 50 people using the product currently.

We only really dealt with them during installation. The installation itself has a lot of hurdles to get the right version and right connectivity. We had our internal support team and they worked with Cisco to resolve everything. 

Cisco is recognized across the industry, which is why we used them.

The implementation is quite easy - if the person is aware of the right version. The only challenge that I have been facing with Cisco VPN is the version. If we are using an independent version, it's next to impossible. Therefore, we have to always ensure that we are using the right version of Cisco VPN, as there are multiple versions available on the internet and one can download anything. 

Once you are using the right version, it hardly takes more than five minutes to set everything up.

The version I am using is free. There is no license cost. 

We are a customer and end-user.

I'm unsure which version of the solution we're on now. 

I'd advise new users to ensure they get the right version. Otherwise, they will run into trouble. 

I'd rate the solution six out of ten. 

I use the solution to connect to a VPN for remote work. 

The solution provides seamless connectivity to the VPN without delay when you have a good internet connection. 

The solution should not rely on tokens from the mobile application for logins. If you don't have your phone handy, you can't log in. Email notifications or another single sign-in method would resolve this issue. 

I have been using the solution for three years. 

The solution is stable with no technical issues. 

The solution is scalable to a wide range of users. Our company has 3,000 users and many worked remotely during Covid without any issues. 

Our internal IT support team handles most issues but the solution's technical support is good when needed. 

Positive

The initial setup is straightforward. 

The solution was implemented in-house. 

When researching options, it is important to assess compatibility, the number of users, and the time it takes to implement a solution.

I rate the solution a nine out of ten. 

We primarily use the solution to connect remotely.

This product is highly secure and easy to use. The user interface is very nice. It's user-friendly.

It's fairly easy to set up. 

The solution is stable. 

It is scalable. 

Technical support is great. 

It could be more efficient on the user side. We would like it to be simpler to get clients connected. 

You do need technical expertise to set up the product.

We have faced some connectivity issues. 

I've used the solution for four to six years. 

It's mostly stable, however, occasionally, it does disconnect on users. 

It is a scalable solution. It's very easy to expand it. 

We only have 20 to 25 users on the solution. 

We do have plans to continue using the product. 

Technical support is great. They are helpful and responsive. We are satisfied with their level of expertise. 

The solution is pretty easy to set up. However, you need to be technical. 

We do have to pay for the solution. People need to be prepared to pay for a Cisco service.

I'm a customer and end-user.

We are using the latest version of the solution. 

I'd rate the solution eight out of ten.

It is primarily used for the occasional managers having to work out of office.

It's been fairly stable for us. I'm okay with it.

The language is fine. We don't have any issues as we're English and therefore don't come across barriers. 

Support does solve our issues. 

It can scale. 

The initial setup is easy.

I haven't given improvements much thought. 

Technical support could be better, especially when it comes to understanding the problems. 

The cost could always be a bit less. 

I've been using the solution for around five years. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

We don't have that many external users, so we are just using a few licenses of that, and we are okay.

The solution is scalable. However, we don't necessarily need to scale. 

Less than ten people are using the product. 

I have made an occasional call to technical support. You don't always get a solution on a first call. That said, there's enough guidance to point in the right direction. 

It takes time for them to understand what your problem is. So you have to spend much more time explaining the problem.

It is easy to set up. It's not a problem at all. There are no issues with complexity.

We do pay for the solution. It's a bundled option. 

I can't speak to the exact price of the product. I don't handle the licensing. My understanding, however, is that it is expensive. 

I'm just a user. We don't buy directly. We use someone else.

So far, it meets our demands. 

We are not at the latest version. We are either one branch or two branches behind. We are yet to update.

I'd rate the solution eight out of ten. 

I'd recommend the solution to other companies if they can afford Cisco. 

We connect and we log in to some server programs or some restricted areas, which can only be accessed to the VPN only. We cannot gain access to these systems over public networks for security purposes.

The login process is pretty simple. You just need to put your credentials and it logs in. 

The solution is stable. 

It is an easy system to set up.

At times, the login process takes a lot of time. If your network is a bit weak, on the weak side, it gives you a lot of trouble. That is one negative that I've experienced about it.

It is highly dependent upon the network connectivity, even a minor network disruption. While other applications do work a bit slow, they do work. However, I have faced significant issues with Cisco whenever there are some little network issues.

I've used the solution in the past year. 

We have about 5,000 users on the solution. It is very scalable. 

While I haven't dealt with support for this solution, we have used Cisco support for Cisco WebEx issues. We found them to be very helpful in that instance. 

The initial setup is very straightforward and simple to set up. It's not overly complex. 

We do pay for licensing. I'm not sure what the subscription costs are. I don't deal with licensing aspects. 

I am an end-user of the product. I'm not a partner or reseller. 

The version we are using would be the latest version only. As per my organization's policies it's always updated.

If you're looking for an easily configurable and accessible kind of solution, then I suggest that Cisco is the product to go to, hands down. The ease of use is the most valuable aspect of the product.  

I'd rate the solution eight out of ten. 

Cisco AnyConnect Secure Mobility Client is great for connecting to the company's network when working from home. Clients can install it on their laptops.

It has a very secure VPN connection and is a good product from a performance perspective.

The solution is great, but perhaps the security could be improved.

We have been using this solution for three and a half years.

The solution is stable. We have not had any issues with it at our company. I have also used Cisco VPN for more than 15 years and also have not had any issues.

The solution is scalable. The solution operates as one device per user and is designed this way from a user and security perspective. We have around 300,000 people using this solution.

I cannot comment on our experience with customer service as we interact with our internal IT team when we have any issues. Our IT department is pretty large too.

The initial setup was straightforward.

I cannot comment on the pricing as a different department deals with it.

I rate this solution a nine out of ten. The system is reliable, simple and secure. 

I primarily use AnyConnect SMC to connect to clients' networks.

AnyConnect SMC's best features are that it's secure and connects seamlessly to clients' networks.

An area for improvement is that sometimes when you disconnect or switch from one wireless network to another, it's necessary to re-login.

I've been using Cisco AnyConnect Secure Mobility Client for over fifteen months.

AnyConnect SMC is stable, though when there are a lot of users, the collection can be a bit slow.

I've had no problems with Cisco's technical support.

The initial setup on the client side is very easy, and installation takes a maximum of ten minutes.

AnyConnect SMC is simple to use and does what it needs to do. I would rate it as eight out of ten.