We mainly use this solution for training and meetings.
Delivery Manager at a tech vendor with 10,001+ employees
Reliable, scalable, and more stable than other VPNs
Pros and Cons
- "The most valuable feature is AnyConnect's reliability."
- "In the next release, Cisco should add a chat feature."
What is our primary use case?
What is most valuable?
The most valuable feature is AnyConnect's reliability.
What needs improvement?
In the next release, Cisco should add a chat feature.
For how long have I used the solution?
I've been using this solution for fifteen to sixteen years.
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Cisco Secure Client (including AnyConnect)
July 2025

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What do I think about the stability of the solution?
AnyConnect is more stable than any other VPN connection, in my experience.
What do I think about the scalability of the solution?
AnyConnect is scalable.
How are customer service and support?
Cisco's technical support is pretty good.
How would you rate customer service and support?
Positive
What other advice do I have?
I would rate AnyConnect as eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Software Engineer at Socure
Simple to install and is reasonably priced
Pros and Cons
- "The initial setup is straightforward."
- "They can redesign the reset password, reset function, and user interface."
What is our primary use case?
We use the Cisco AnyConnect Secure Mobility Client for all the enterprise VPNs.
Our system is primarily based on a VPN. And then we connect to VPN, and we have three-factor authentication to log into the applications that we work on for development.
What is most valuable?
One thing I've noticed is the price in comparison to other VPNs.
What needs improvement?
They can redesign the reset password, reset function, and user interface.
For how long have I used the solution?
We have been working with Cisco AnyConnect Secure Mobility Client for three years.
How are customer service and support?
I did not have any contact with the technical support as I am from the development team, our internal team handles that.
Which solution did I use previously and why did I switch?
Our internal team uses Slack for communication.
This GlobalProtect is used on Palo Alto Networks. It assists us in connecting to a gateway. We have access to our applications and not through Okta. We access Okta and use it.
How was the initial setup?
The initial setup is straightforward. In my opinion, it was not complex.
What other advice do I have?
One issue I've encountered is that if you try to connect using a mobile hotspot during a pandemic, you will encounter connectivity issues.
I would rate Cisco AnyConnect Secure Mobility Client an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
July 2025

Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
864,155 professionals have used our research since 2012.
Business Development Manager - Managed Services at Betacom S.A.
Effective connection security and simple to use
Pros and Cons
- "Cisco AnyConnect Secure Mobility Client is good for securing our connection. It is very easy to use, I click to use it and it works."
- "Cisco AnyConnect Secure Mobility Client could improve by making a feature to set it apart from other competitors."
What is our primary use case?
I use the Cisco AnyConnect Secure Mobility Client for accessing the internal network, and internal resources of my employees.
What is most valuable?
Cisco AnyConnect Secure Mobility Client is good for securing our connection. It is very easy to use, I click to use it and it works.
What needs improvement?
Cisco AnyConnect Secure Mobility Client could improve by making a feature to set it apart from other competitors.
For how long have I used the solution?
I have been using the Cisco AnyConnect Secure Mobility Client for approximately two years.
What do I think about the scalability of the solution?
Most of the employees in my company are using Cisco AnyConnect Secure Mobility Client. Anyone in my company that needs access to the internal networks using the solution.
We are a midsized company and we have approximately 100 to 120 people in our Polish company.
I am using the Cisco AnyConnect Secure Mobility Client every other day.
Which solution did I use previously and why did I switch?
We have used other solutions previously. The difference between the solutions is how you need to do to enter the network. There are many differences, they are similar solutions.
How was the initial setup?
My laptop had the solution installed on it by my IT department.
What about the implementation team?
My IT department did the implementation of the Cisco AnyConnect Secure Mobility Client.
What's my experience with pricing, setup cost, and licensing?
I am using a paid version of Cisco AnyConnect Secure Mobility Client.
What other advice do I have?
I rate Cisco AnyConnect Secure Mobility Client an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Specialist in Electronic Document Management & Data Mining at a energy/utilities company with 1,001-5,000 employees
Secure network connection with seamless installation
Pros and Cons
- "This is a secure product that has had zero stability issues since I started using it in 2019."
- "I would like to see improvements in regards to the connectivity speed."
What is our primary use case?
This solution allows me to connect to my office network seamlessly. I have yet to have any issues with it.
What is most valuable?
This is a secure product that has had zero stability issues since I started using it in 2019.
What needs improvement?
I would like to see improvements in regards to the connectivity speed.
For how long have I used the solution?
This is my third year using this solution.
What do I think about the stability of the solution?
This solution is stable.
How are customer service and support?
I have never needed to contact support.
How was the initial setup?
The initial setup was very straightforward.
What about the implementation team?
Our in-house IT team installed the product on all of our computers. They were able to handle all of the credentials during the installation of the software so that I just had to set my username and password. The installment required just one person.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Unified Networks at a program development consultancy with 11-50 employees
Secure and simple to deploy
Pros and Cons
- "Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox."
- "I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc."
What is our primary use case?
We mainly use AnyConnect to link up various internal resources we use in the company like CRM software and email.
What is most valuable?
Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox.
What needs improvement?
I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc.
For how long have I used the solution?
I've been using AnyConnect at this company for four years.
What do I think about the stability of the solution?
I have been connected with the solution for six to eight hours straight with no problem.
What do I think about the scalability of the solution?
Cisco has a massive portfolio of solutions, and they work together. So as for AnyConnect, I think it does what it's supposed to do, and it can integrate with other solutions. The more application security applications you add to your platform, the more secure it will be. So yes, AnyConnect is scalable. It's robust, and it can grow.
How are customer service and support?
I've never had to call Cisco support about an issue with AnyConnect.
How was the initial setup?
I am not the IT person who installed AnyConnect initially. From my end, I just input the username and the password. That's it.
What other advice do I have?
I rate AnyConnect nine out of 10. I wouldn't say that it's perfect because I'm not trying to gush too much about the product, but I think it accomplishes its goal. However, there is always space for improvement, so that's what I give it a nine. I'm not sure what it would take to get it to 10, but I recommend it for security. AnyConnect provides a secure connection to your corporate resources. It's secure and simple to deploy. I think it's a very simple product. It does not need too many features because it can initiate the VPN, scan the system, enable ROM security, etc.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Client Manager at a computer software company with 1,001-5,000 employees
Simple to use, good performance, and scalable
Pros and Cons
- "The solution has good performance. It is a simple tool to use, once I turn on Windows it automatically starts to use the VPN."
- "Cisco AnyConnect Secure Mobility Client is a stable solution. However, there have been times it has not worked and I needed to call our IT department. It could be more stable."
What is our primary use case?
Cisco AnyConnect Secure Mobility Client is used as a VPN.
What is most valuable?
The solution has good performance. It is a simple tool to use, once I turn on Windows it automatically starts to use the VPN.
For how long have I used the solution?
I have been using Cisco AnyConnect Secure Mobility Client since it has been on the market.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client is a stable solution. However, there have been times it has not worked and I needed to call our IT department. It could be more stable.
What do I think about the scalability of the solution?
We have several thousand users using this solution in my organization.
What about the implementation team?
Our IT department does the implementation of the solution.
What other advice do I have?
The solution is scalable.
I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a tech services company with 5,001-10,000 employees
A necessary tool with good stability and a straightforward setup
Pros and Cons
- "You don't have to think about it very much. It just works."
- "All I care about is being connected and I know that we've run into versioning issues in the past."
What is our primary use case?
Most of our remote access is through Cisco AnyConnect. It's an onboarding process for us to make sure that we configure a laptop to connect to the client, to go through the client's firewall, and to get on there.
What is most valuable?
While it's very necessary as a tool, it's very much just set and forget. You don't have to think about it very much. It just works.
Typically, the initial setup is very easy.
What needs improvement?
All I care about is being connected and I know that we've run into versioning issues in the past.
For how long have I used the solution?
I have used the solution for probably at least five years.
What do I think about the stability of the solution?
The stability is fine. It's pretty standard, however, it seems like everybody uses Any Connect. It's like a pretty standard thing. It doesn't give anyone any trouble.
What do I think about the scalability of the solution?
The scalability is okay. I'm able to use it with multiple clients and that element of it's just fine.
How are customer service and technical support?
I'm not on the IT side and therefore do not really deal with technical support. I can't speak to if they are helpful or responsive. I deal with my IT department. I never deal with Cisco.
How was the initial setup?
The initial setup is usually straightforward. It's not overly difficult. It's all in how things are communicated. If things are communicated in an easy way, then it's not an issue at all.
What's my experience with pricing, setup cost, and licensing?
I have zero exposure when it comes to licensing and costs. I can't speak to how much the solution is.
What other advice do I have?
We're just a client and an end-user.
The solution is client-driven. We tend to work with different versions.
I'd advise users to have it installed as a standard app in your environment and establish it as a standard to connect to your clients or your vendors. Just make sure you put a policy in place.
I'd rate the solution at a nine out of ten. We've been happy with how it has worked for us overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a security firm with 11-50 employees
Stable and secure with a straightforward setup
Pros and Cons
- "The solution is quite stable."
- "We were going to use the Cisco AnyConnect with hardware tokens. However, right now, it's very complicated in terms of delivering the hardware token to the customer. That's why we are looking for a software token right now."
What is our primary use case?
We primarily use the solution for remote access to the on-premise server. If we are off-site, we are still able to connect when we need to.
What is most valuable?
The initial setup is pretty straightforward and not overly complex.
The solution is quite stable.
So far, the scalability has been good.
The solution is very secure in general.
What needs improvement?
We were going to use the Cisco AnyConnect with hardware tokens. However, right now, it's very complicated in terms of delivering the hardware token to the customer. That's why we are looking for a software token right now. I'm not sure how it's going to work. It's under review right now.
For how long have I used the solution?
We've been using the solution for about two or three years at this point.
What do I think about the stability of the solution?
The solution is very stable and reliable. I haven't experienced any bugs or glitches. It does not crash or freeze. The performance is quite good.
What do I think about the scalability of the solution?
So far, the scalability has been good. We have not faced any issues. If a company needs to expand, it should be able to.
Currently, we have 50 or 60 people using the product.
How are customer service and technical support?
Tech support has been good overall. I have no complaints about their service. We've been happy with the help they've provided to us. They're great. That said, we've had very few problems with e product in general.
Which solution did I use previously and why did I switch?
We also have a USB token for the hardware.
By the time I joined the company, they were already using this product. I can't speak to what they used before.
How was the initial setup?
It's my understanding that the initial setup was pretty straightforward. It wasn't overly difficult.
What's my experience with pricing, setup cost, and licensing?
I'm just one of the users. I can't speak to the price as I was not part of the decision-making process and I don't directly deal with licensing or payments.
However, it's my understanding that the licensing is quite expensive.
What other advice do I have?
We use the solution ourselves and are end-users. However, we also resell the product to our clients.
We upgraded a few months ago. It's my understanding that we are on the latest version of the product.
I'd rate the solution at a nine out of ten. For the most part, we've been very happy with the solution and its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

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