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Consultant at Lifeline IT
Real User
Mar 2, 2024
Reliable, stable, and provides good performance for its price
Pros and Cons
  • "The product is reliable."
  • "The product could be more user-friendly."

What is most valuable?

The product is reliable. The performance is good.

What needs improvement?

The product could be more user-friendly. The tool is not easy to manage or integrate.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The tool is stable. I rate the stability a nine out of ten. We need to dive into it and know what we're doing. It's not straightforward. We can’t just go to the web GUI and check.

Buyer's Guide
Cisco Catalyst Switches
March 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten. We need to know the command lines to expand them. It is not GUI-based. The number of users varies from 100 to 5000. The usage depends on the requirements.

How are customer service and support?

We have to go through a long process. It is not quite straightforward.

Which solution did I use previously and why did I switch?

We used other solutions before. We chose Cisco because of its reliability. The choice also depends on the cost versus the performance of the solution.

How was the initial setup?

The initial setup was complex. The deployment takes an hour.

What's my experience with pricing, setup cost, and licensing?

The price could be improved. We must have a relevant partnership with Cisco.

What other advice do I have?

Overall, I rate the product an eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1802343 - PeerSpot reviewer
Solutions Architect at a comms service provider with 11-50 employees
Real User
Mar 16, 2022
Helpful support, reliable, and simple implementation
Pros and Cons
  • "I have found that the protocols that Cisco Catalyst Switches support are beneficial for my customers."
  • "I have found that the protocols that Cisco Catalyst Switches support are beneficial for my customers."
  • "The pricing of Cisco Catalyst Switches could be better in general."

What is our primary use case?

I use Cisco Catalyst Switches for the connectivity of my client's local area network.

What is most valuable?

I have found that the protocols that Cisco Catalyst Switches support are beneficial for my customers.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately one year.

What do I think about the stability of the solution?

Cisco Catalyst Switches is a stable solution.

What do I think about the scalability of the solution?

I have found Cisco Catalyst Switches to be scalable.

We have five customers using Cisco Catalyst Switches.

How are customer service and support?

The support from Cisco Catalyst Switches is good.

How was the initial setup?

Cisco Catalyst Switches has a straightforward installation.

What's my experience with pricing, setup cost, and licensing?

The pricing of Cisco Catalyst Switches could be better in general. There is an annual license required.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Cisco Catalyst Switches
March 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
reviewer1289460 - PeerSpot reviewer
SOC Expert at a computer software company with 1,001-5,000 employees
Real User
Feb 22, 2022
Reliable with good security and helpful technical documentation
Pros and Cons
  • "Its implementation is quite simple as there's good documentation you can reference."
  • "The device itself is quite good and reliable."
  • "There's a ban on my country and therefore I can't get Cisco support if I need it. It's not allowed."
  • "There is a ban on my country and therefore I can't get Cisco support if I need it."

What is our primary use case?

We primarily use the solution for switching. Some devices are used for ethernet connections. Some we're using with our data center. For example, it's what's in use in the data center. It's got quite a few different applications.

What is most valuable?

I work in security with various switches and routers, and I find the product, without getting into too much detail, quite secure.

It's a stable solution.

We find the product to be scalable.

The device itself is quite good and reliable.

The security is very good.

Its implementation is quite simple as there's good documentation you can reference. 

What needs improvement?

The cost of the product is a little high. They should work to lower it a bit.

There's a ban on my country and therefore I can't get Cisco support if I need it. It's not allowed.

For how long have I used the solution?

I've been using the solution for more than 15 years at this point. 

What do I think about the stability of the solution?

In terms of stability, the solution has been reliable. We haven't had issues with bugs or glitches. It doesn't crash or freeze. the performance is pretty good overall.

What do I think about the scalability of the solution?

For our purposes, the solution has been scalable. You can expand it if you need to.

We have more than 1,000 people using the switches. 

How are customer service and support?

We tend not to have to worry about dealing directly with technical support. If we run into issues, we tend to reference the technical documentation and that always has included any information we've needed to find the answers we need ourselves. 

That's important as Cisco does not offer direct support to my country. We are banned from getting support services delivered to us.

Which solution did I use previously and why did I switch?

I'm also familiar with Huawei devices.

That said, we only really technically deal with Cisco switches.

How was the initial setup?

The installation of Cisco is easy. They have great official documentation and have a good design overall which makes it easy for everyone who needs to run the installation.

It takes about five to ten minutes to install a switch for our technical personnel.

The team that can deploy and manage the switches include ten to 20. That includes managers and technical support people.

What's my experience with pricing, setup cost, and licensing?

The solution can be a bit pricey. That said, I can't speak to exact pricing as a different department handles licensing details. 

What other advice do I have?

We are using various versions of the solution. We don't just use one kind. We have many different ones.

I'm not sure if I would recommend the solution to others. Cisco is a large and technical company. A switch that is just as good with less trouble is Huawei.

That said, I've had no issues with it and would rate the product at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1567812 - PeerSpot reviewer
Senior Manager, Information Technology at a university with 201-500 employees
Real User
Jan 23, 2022
Used on-premise and at data centers
Pros and Cons
  • "It works well."
  • "Cisco Catalyst Switch's technical support is one of the best; they are very fast and knowledgeable."
  • "t is one of the most expensive solutions."
  • "It is one of the most expensive solutions, however, it is one of the best."

What is our primary use case?

We are using this solution on-premises and in the data center; it enables us to access switches. We have several hundred users.

For how long have I used the solution?

We have been using Cisco Catalyst Switches for more than five years.

What do I think about the stability of the solution?

It works well.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a scalable solution.

How are customer service and support?

Cicso Catalyst Switch's technical support is one of the best. They are very fast and knowledgeable.

How was the initial setup?

The setup is straightforward for people that know about Cisco Catalyst Switches. For a normal switch, it takes one hour to deploy.

What about the implementation team?

We were able to implement the solution on our own. We have three Network Engineers on our technical team that handles the deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is smart networking; we have a yearly licensing subscription. It is one of the most expensive solutions, however, it is one of the best.

What other advice do I have?

I would rate this solution a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Team Leader Presales at a comms service provider with 51-200 employees
Real User
Jan 18, 2022
Easy to use with good pricing and a simple installation process
Pros and Cons
  • "The pricing is quite good."
  • "We are satisfied with the solution's performance so far; the stability has been perfect, the solution can scale, it is very easy to use, the installation process is very simple, and the pricing is quite good."
  • "The delivery dates need to be more expedient."
  • "The delivery dates need to be more expedient. Right now, when we need to buy a new Cisco Switch, we may have to wait a few months."

What is our primary use case?

We primarily use the solution for the virtualization infrastructure and for bare metal platforms.

What is most valuable?

We are satisfied with the solution's performance so far.

The stability has been perfect.

The solution can scale.

It is a very easy solution to use.

We have found the installation process to be very simple. 

The pricing is quite good.

What needs improvement?

The delivery dates need to be more expedient. This could be improved. Right now, when we need to buy a new Cisco Switch, we may have to wait a few months. It could be as much as six months sometimes. It's far too long of a wait.

For how long have I used the solution?

I've been using the solution for a few years at this point. 

What do I think about the stability of the solution?

So far, the solution has been very stable. The performance is excellent. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability of the solution is quite good. If a company needs to expand, it can do so.

We have hundreds of users that are leveraging this product.

At the moment, we do not have plans to increase usage.

How are customer service and support?

We've never contacted technical support in the past. I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

A very, very long time ago we used HP Brocade Switches. W removed over to Cisco mostly due to the fact that there is a very rich knowledge base over the internet. Also, the implementation is pretty straightforward and the commands are pretty easy to follow. 

How was the initial setup?

When it comes to the initial setup, the solution is very simple and straightforward. It's not overly complex or difficult.

How much time it takes depends on the configuration, specifically the complexity of the configuration for the Cisco Switch. Most of the time, a few days are enough for any configuration.

Two engineers are enough in terms of handling the initial setup.

What about the implementation team?

We were able to set up the solution ourselves, in-house. It's not a complex process, and therefore, we did not need outside help from integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

There is a license that is paid with the Switch when you are buying the Switch.

It's reasonably priced.

What other advice do I have?

I'm not sure if we are using the latest version of the solution, although we are often handling product updates.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Channel System Engineer at a tech company with 501-1,000 employees
Reseller
Top 20Leaderboard
Jan 17, 2022
Poor performance, difficult to implement, but helpful support
Pros and Cons
  • "I have not opened up a ticket for Cisco Catalyst Switches. However, I have used the support from Cisco and they are very good and responsive."
  • "I have not opened up a ticket for Cisco Catalyst Switches; however, I have used the support from Cisco and they are very good and responsive."
  • "Cisco Catalyst Switches should have better performance and be easier to use. Additionally, they should add artificial intelligence features."
  • "I would not recommend Cisco for anyone, many of my customers have had bad experiences with them."

What is our primary use case?

The main use of Cisco Catalyst Switches is for enterprise networking.

What needs improvement?

Cisco Catalyst Switches should have better performance and be easier to use. Additionally, they should add artificial intelligence features.

For how long have I used the solution?

I have used Cisco Catalyst Switches within the last 12 months.

What do I think about the stability of the solution?

My clients are not happy with the stability of the solution.

What do I think about the scalability of the solution?

The solution is scalable but the configuration to have it scale can be complex.

How are customer service and support?

I have not opened up a ticket for Cisco Catalyst Switches. However, I have used the support from Cisco and they are very good and responsive.

Which solution did I use previously and why did I switch?

I have used other solutions, such as Juniper, HP, Aruba, and Fortinet switches, and they are better than Cisco Catalyst Switches.

How was the initial setup?

The configuration of the solution is difficult. If you are not using the Cisco Prime or Cisco DNA for management then the solution will be complex.

What about the implementation team?

Three or five engineers are needed for the implementation of large projects.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches are very expensive.

We have found that we need to purchase a DNA license to be able to use the Cisco Catalyst Switches but we never used it. There is an annual fee to use the solution. There are additional services that can be added at an extra cost.

They need to remove the DNA license.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Juniper, HP, Aruba, and Fortinet switches

What other advice do I have?

I would not recommend Cisco for anyone, many of my customers have had bad experiences with them.

For the rest of the business for Catalyst customers, we replacing all of them for our customers. I saw the many cases the customers were replacing Cisco with another vendor. It is more expensive and it didn't meet their expectations. However, we are using another technology from Cisco but the security from Cisco is not good anymore.

I rate Cisco Catalyst Switches a four out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Security at Tech Mahindra Limited
Real User
Top 5
Jan 13, 2022
User-friendly commands and configuration, good support, and feature-rich
Pros and Cons
  • "The configuration and command set are user-friendly."
  • "Cisco switches are feature-rich compared to other vendors."
  • "The initial setup can be easier in cases where the policy and ruleset are complex."
  • "The initial setup can be easier in cases where the policy and ruleset are complex."

What is our primary use case?

These switches make up part of our network infrastructure.

What is most valuable?

The configuration and command set are user-friendly.

Cisco switches are feature-rich compared to other vendors.

Technical support is good, as they resolve any issues that we have.

What needs improvement?

The initial setup can be easier in cases where the policy and ruleset are complex.

For how long have I used the solution?

We have been using Cisco Catalyst Switches for between five and six years.

What do I think about the stability of the solution?

This product is stable and our switches have been working fine. These switches are used extensively.

What do I think about the scalability of the solution?

This is a scalable solution. We have 5,000 or more users.

We have several Catalyst switches in our environment. Most of them are running version 15.x of the operating system, although some of them are version 12.x and older. These may be upgraded in the future.

We may increase our usage although I don't know at present.

How are customer service and support?

We are not the team that is responsible for contacting support. However, the support from Cisco is good. They easily resolve any issues that we have.

Which solution did I use previously and why did I switch?

I have only worked with Cisco solutions.

How was the initial setup?

The initial setup can be complex, depending on the policy and the rules.

Only a small staff is required for deployment and maintenance.

What other advice do I have?

Cisco is regularly updating this product.

I would rate this solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Networking Engineer at a non-tech company with 10,001+ employees
Real User
Jan 12, 2022
Stable reliable product
Pros and Cons
  • "Scalable product."
  • "Customer support answers on time and resolve any issues I have."
  • "Cisco is very reliable and I would recommend their products."
  • "Price could be lower."
  • "Prices could always be lower."

What is our primary use case?

I am a CMP and know the Cisco Catalyst Switches very well. We use them for connectivity.

What is most valuable?

The product is good, very stable.

What needs improvement?

Prices could always be lower.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for 12 years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is very scalable.

How are customer service and support?

The customer service and support is good, they answer on time and resolve any issues that I have

How was the initial setup?

Being a CMP, the initial setup is easy for me.

What other advice do I have?

Cisco is very reliable and I would recommend their products. I would rate the Catalyst Switches a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.