We use Cisco Catalyst Switches for networking.
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Stable, reliable, and overall good functionality
Pros and Cons
- "Cisco Catalyst Switches are the best overall."
What is our primary use case?
What is most valuable?
Cisco Catalyst Switches are the best overall.
For how long have I used the solution?
I have been using this solution for approximately six years.
What do I think about the stability of the solution?
Cisco Catalyst Switches is stable.
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Cisco Catalyst Switches
June 2025

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What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 25 customers using the solution.
How are customer service and support?
The technical support from Cisco is very good.
How was the initial setup?
The installation is easy if you understand the Ciscos CLA interface and your infrastructure is correct.
What about the implementation team?
We have CCNA and CCNP certified engineers that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of a Cisco Catalyst Switches license is expensive.
There is a big problem with their pricing structure. For example, there is a system called first come first serve metric for integrators. The person who logs the case gets a better price than what I receive. They give discounts to other people, such as those with certifications, and what happens is people go away from this solution because of it. I do not receive a better price which puts me in a position to promote other solutions.
I lost a large contact because of their pricing structure. Cisco should give the same pricing to everybody.
What other advice do I have?
I recommend this solution to others.
I rate Cisco Catalyst Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

Network Administrator
Beneficial conductivity for different devices, stable, and easy installation
Pros and Cons
- "The solution is beneficial for interconnecting POE telephones, computers, printers, and buffering networks."
- "The solution could improve by allowing administrators to create scripts to help automate processes to make tasks easier."
What is our primary use case?
We are using this solution as a network LAN switch in a financial company.
What is most valuable?
The solution is beneficial for interconnecting POE telephones, computers, printers, and buffering networks.
What needs improvement?
The solution could improve by allowing administrators to create scripts to help automate processes to make tasks easier.
For how long have I used the solution?
I have been using Cisco Switches for approximately eight years and I have been using this particular Cisco Catalyst Switch for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Cisco Catalyst Switches are highly scalable.
How are customer service and technical support?
I have not used technical support from Cisco. However, I have used online documentation that has been helpful.
How was the initial setup?
The installation is easy, the whole process takes approximately one week.
What other advice do I have?
I would advise those to make sure they understand the requirements before they purchase Cisco Catalyst Switches because they are an entry-level solution.
I rate Cisco Catalyst Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Catalyst Switches
June 2025

Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Infrastructure Manager at a non-profit with 51-200 employees
Highly stable, top quality hardware and features
Pros and Cons
- "Overall top of the line solution."
- "The solution could be easy to use, you need a certificate to use it."
What is our primary use case?
We use this solution as a networking switch for a data center.
What is most valuable?
Overall top of the line solution.
What needs improvement?
The solution could be easy to use, you need a certificate to use it.
For how long have I used the solution?
I have been using this solution for approximately ten years.
What do I think about the stability of the solution?
The solution is highly stable.
What do I think about the scalability of the solution?
The solution is not able to scale because you would need to purchase more hardware.
Everybody in my organization is using the solution.
How are customer service and technical support?
We have not needed to contact technical support because we are using managed services which gives us support when needed.
How was the initial setup?
The installation and implementation are not easy.
What about the implementation team?
We are using managed services for the implementation of the solution.
A normal deployment can take from one to two months. However, this depends on the size of the site.
What's my experience with pricing, setup cost, and licensing?
There is a license required for the use of this solution and we pay annually.
Which other solutions did I evaluate?
I have evaluated Meraki switches which is an easier version of Cisco Catalyst Switches.
What other advice do I have?
This solution is the best in the market but there are some limitations. I am moving to the Meraki solution because it is easier to use.
I would recommend this solution to others.
I rate Cisco Catalyst Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Firewall Engineer at a marketing services firm with 1-10 employees
Extremely stable, scalable, and excellent technical support
Pros and Cons
- "I have found this solution to be extremely stable."
What is our primary use case?
I am using this solution as a network switch for my clients.
For how long have I used the solution?
I have been using the solution for many years.
What do I think about the stability of the solution?
I have found this solution to be extremely stable.
What do I think about the scalability of the solution?
The solution is scalable and there are approximately 700 people using the solution in one client's organization. I have plans to keep using the solution in some cases.
How are customer service and technical support?
The technical support of Cisco is very good.
Which solution did I use previously and why did I switch?
I have previously used HP, Jupiter, and Fortinet solutions.
How was the initial setup?
The installation should be done by someone that knows Cisco solutions very well. I am certified in the solution so it was not difficult for me.
What about the implementation team?
I have done the implementation myself but in some circumstances, I need assistance from Cisco.
What's my experience with pricing, setup cost, and licensing?
The price of this solution could be reduced, it is expensive and I am using an annual license.
What other advice do I have?
I would recommend this solution to others, it is very good.
I rate Cisco Catalyst Switches a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a comms service provider with 501-1,000 employees
Easy to scale, efficient technical support, and affordably priced
Pros and Cons
- "Cisco Catalyst Switches are very stable."
- "I would like to see the integration of the 2960 SX switched."
What is our primary use case?
We are implementors. We implement this solution for our customers as access switches. They connect the users to the network and identify them.
What is most valuable?
The most valuable feature is network access.
What needs improvement?
I would like to see the integration of the 2960 SX switches. I would also like to see more information about them.
For how long have I used the solution?
I have been using this solution for six months.
We are using Catalyst 2960-SX and Catalyst 3560.
What do I think about the stability of the solution?
Cisco Catalyst Switches are very stable.
What do I think about the scalability of the solution?
It's a very scalable solution. They are very easy to scale.
We have approximately 40 users in our organization who are using it.
How are customer service and technical support?
Cisco technical support is very efficient.
How was the initial setup?
The initial setup was simple and straightforward.
Our administrators maintain this solution.
What about the implementation team?
We had some help from Cisco it implement these switches.
What's my experience with pricing, setup cost, and licensing?
I don't know a lot about the price, but they are affordable compared with other solutions.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Team Lead Network Infrastructure at a tech services company with 1-10 employees
Reliable technology that improves businesses, is easy to install and scale
Pros and Cons
- "As far as technology is concerned, Cisco improves the client-to-client business."
- "Cisco should support all of the features that are included with the suite."
What is our primary use case?
We use this solution to provide stability between sites. Also for our customers who have multiple branches, Cisco routers and switches are perfect for them.
What is most valuable?
As far as technology is concerned, Cisco improves the client-to-client business.
What needs improvement?
Cisco should support all of the features that are included with the suite.
For how long have I used the solution?
I have been using Cisco products for more than six years.
I am using the latest version of Cisco Catalyst Switches.
What do I think about the stability of the solution?
They are very stable.
What do I think about the scalability of the solution?
Cisco Catalyst switches are definitely scalable.
There are a number of models and scalability depends on the requirements. You have to consider how far you want to scale your organization with the different branches.
I work with many different organizations and many different users. Some have 6,000 users whereas others have 3,000.
How are customer service and technical support?
Technical support is good. Cisco offers the best possible support.
As for the new products that Cisco has acquired it's okay, but not as good.
Which solution did I use previously and why did I switch?
Previously, I have used Linksys and Meraki Switches.
How was the initial setup?
It's easy to install.
If you have clear knowledge and design, it's pretty easy to implement.
The time it takes to deploy depends on how large the site is and a number of things. If everything is available it can be configured in minutes.
The size of the technical team depends on the installation and what the customer requires. For the deployment, if you have different sites you will need more people, a larger team. It also depends on the timelines and how soon you have to hand over the project to the customer.
Essentially, it depends on the circumstances.
What's my experience with pricing, setup cost, and licensing?
Price is an area that can be improved. Cisco is pioneering technology and they are definitely charging for their technology.
It would be great for the user if Cisco lowered the prices for their routers and switches.
The price is not really in the market. When the new product line arrives, it's still very expensive. The product has new features, new capabilities, and definitely costs more than the previous one.
The price could be cheaper. Many other vendors provide the main features with lower pricing and better performance than Cisco.
Overall, Cisco prices are high.
What other advice do I have?
We have plans to continue using this product and would recommend them to others.
I would rate Cisco Catalyst Switches a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IToV Implementation Engineer at a renewables & environment company with 5,001-10,000 employees
A reliable and scalable solution, but the pricing and licensing process could be improved
Pros and Cons
- "I think it is a reliable and scalable solution."
- "The licensing process should be back to how it was before. Now, you have to register online, and it makes staging a bit trickier."
What is our primary use case?
I've been using Cisco Catalyst for switching.
What is most valuable?
I find the quality of the solution to be valuable. I also like that many organizations use Cisco.
I think it is a reliable and scalable solution.
What needs improvement?
The licensing process should be back to how it was before. Now, you have to register online, and it makes staging a bit trickier.
Pricing could be cheaper as well.
For how long have I used the solution?
I've been using this solution for more than ten years.
What do I think about the stability of the solution?
I have found it to be reliable and stable.
What do I think about the scalability of the solution?
I think that Cisco Catalyst Switches is a scalable solution.
Which solution did I use previously and why did I switch?
I have used Dell and HP switches before.
How was the initial setup?
The initial setup was very easy and took only a few minutes.
What about the implementation team?
I implemented it myself.
What's my experience with pricing, setup cost, and licensing?
I think pricing could be cheaper, depending on the range purchased.
What other advice do I have?
On a scale from one to ten, I would rate this solution at seven.
It is a reliable and scalable solution, but I think pricing could be cheaper.
I also think that the licensing process could be improved so that staging is not tricky.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT MANGER PAN-INDIA at Escon Elevator Private Limited
Flexible, easy to use, and offers good performance
Pros and Cons
- "The product is very robust."
- "The price is something we would definitely like improved. It would be nice if it was more economical."
What is most valuable?
The solution is very easy to use. We've found that it isn't overly technical and is, in fact, quite user-friendly.
The product is extremely flexible.
The stability of the solution has been very good. We've found the performance to be very reliable.
The initial setup is mostly pretty straightforward. It's not overly complex.
The product is very robust.
What needs improvement?
The configuration setup is a little more complex if you go into detail.
The price is something we would definitely like improved. It would be nice if it was more economical.
For how long have I used the solution?
I've been using the solution for about four years or so. It's been a while. I've had some time with the technology and am pretty comfortable with it.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. We like the performance. It's reliable.
What do I think about the scalability of the solution?
We have about 50 people using the solution currently.
Which solution did I use previously and why did I switch?
I previously Juniper switches. I am not using them anymore. I was using them about three years ago.
How was the initial setup?
The initial setup is okay. It's not overly difficult. The configuration can be a bit tricky, however, depending on the complexity involved.
What's my experience with pricing, setup cost, and licensing?
The pricing could be improved. It's a bit high right now.
What other advice do I have?
A lot of my colleagues are using Cisco switches. I often touch base with them to share know-how on the technology.
I'm not using the latest version of the solution. I'm using an older version right now.
On a scale from one to ten, I'd rate the solution at a nine. We've been quite pleased with the solution overall.
I would recommend the solution to other users, companies, and organizations. It's quite robust and flexible.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: June 2025
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