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reviewer1662204 - PeerSpot reviewer
IT Manager at a construction company with 1-10 employees
Real User
Nov 2, 2021
High performance, scalable, and reliable
Pros and Cons
  • "The solution has high performance and we do not have to troubleshoot the network."

    What is our primary use case?

    We are using Cisco Catalyst Switches as a network switch in our organization.

    What is most valuable?

    The solution has high performance and we do not have to troubleshoot the network.

    For how long have I used the solution?

    I have been using Cisco Catalyst Switches for approximately 20 years.

    What do I think about the stability of the solution?

    I have found Cisco Catalyst Switches to be stable, we do not have any packet loss issues.

    Buyer's Guide
    Cisco Catalyst Switches
    December 2025
    Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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    What do I think about the scalability of the solution?

    Cisco Catalyst Switches is scalable, we can expand the network regularly.

    We have approximately 150 people using the solution in our organization.

    How are customer service and support?

    We used technical support during the installation but after we did not use them often.

    Which solution did I use previously and why did I switch?

    We have used other smaller solutions in the past but we have moved back to Cisco solutions.

    How was the initial setup?

    It takes a few hours to have the hardware installed.

    What about the implementation team?

    We have a team of two engineers that do the implementation of the solution.

    What's my experience with pricing, setup cost, and licensing?

    We are on an annual license to use this solution and the price of the solution could be reduced. We have spent hundreds of thousands on our Wi-Fi network.

    What other advice do I have?

    I highly recommend this solution to others.

    I rate Cisco Catalyst Switches a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Network Engineer at a security firm with 11-50 employees
    Reseller
    Oct 23, 2021
    A stable and scalable solution with expert technical support and good performance
    Pros and Cons
    • "The technical support is at an expert level."
    • "The GUI should be addressed."

    What is our primary use case?

    We use the solution both in my company and in those of my customers. 

    What needs improvement?

    The GUI should be addressed. I am not certain if they have this. 

    The solution is kind of expensive when compared with other products. 

    For how long have I used the solution?

    We have been using Cisco Catalyst Switches for two years. 

    What do I think about the stability of the solution?

    The solution is definitely stable. 

    What do I think about the scalability of the solution?

    The solution is certainly scalable. 

    How are customer service and support?

    The technical support is at an expert level. 

    How was the initial setup?

    One only need have a feel for the setup to do this. Technically speaking, this is quite fine. 

    What's my experience with pricing, setup cost, and licensing?

    When compared with other products, the solution is kind of on the expensive side. 

    What other advice do I have?

    We are satisfied with the solution. It demonstrates good performance. 

    We rate Cisco Catalyst Switches as a nine-point-five out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Cisco Catalyst Switches
    December 2025
    Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
    879,371 professionals have used our research since 2012.
    reviewer1689987 - PeerSpot reviewer
    Network Operations Center Engineer at a tech company with 51-200 employees
    Real User
    Oct 22, 2021
    Stable, simple to use, and the technical support is good, but the pricing could be better
    Pros and Cons
      • "If they worked on lowering the price, they would be able to attract more customers."

      What is our primary use case?

      This solution is used to strengthen our connections, connect to the network, as a router to multiple systems, network management, and monitoring.

      What is most valuable?

      The configuration is the most valuable feature of this solution.

      It is easy to use.

      For how long have I used the solution?

      I have been working with Cisco Catalyst Switches for one year.

      We are working with the 3750 series.

      What do I think about the stability of the solution?

       The stability of Cisco Catalyst Switches is good.

      What do I think about the scalability of the solution?

      It's a scalable product.

      This solution is used by 1,000 customers.

      How are customer service and support?

      Technical support is good.

      Which solution did I use previously and why did I switch?

      We use Cisco Routers as well as Huawei Routers, and Cisco Linksys.

      How was the initial setup?

      The initial setup was straightforward. 

      The solution took them two and a half years to implement.

      What about the implementation team?

      We have a fiber team that handles solution maintenance and helps us with some technical issues.

      What's my experience with pricing, setup cost, and licensing?

      The cost could be reduced.

      If they worked on lowering the price, they would be able to attract more customers.

      We are consultants who provide licensing to our clients.

      What other advice do I have?

      When I graduate, I will have improved my English and will be able to perform more tasks.

      I am in charge of the data while learning how to deploy this solution.

      I would rate Cisco Catalyst Switches a seven out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Director, IT Infrastructure Department at a financial services firm with 201-500 employees
      Real User
      Top 20
      Oct 18, 2021
      Good for computation and backup; lacks some features and not user-friendly
      Pros and Cons
      • "The solution is good for computation and backup."
      • "We need to rely on other devices to provide management features."

      What is our primary use case?

      Our company is in the financial sector and we are customers of Cisco. 

      What is most valuable?

      The solution is good for computation and backup. 

      What needs improvement?

      We need to rely on other devices to provide management features. Other solutions provide more features and Catalyst Switches is not user-friendly. Even the configuration is difficult for our new engineers. Cisco has some weaknesses. 

      For how long have I used the solution?

      I've been using this solution for 13 years. 

      How are customer service and support?

      The technical support is very good, but anything support-related is based on payment. Without paying you won't see any service from Cisco. The same goes for training which requires payment. Other solutions provide training without payment but not Cisco.

      What's my experience with pricing, setup cost, and licensing?

      The technical support license is very difficult because you can only get support if you've purchased the hardware. After you own the devices you still have to pay for support and pay for the license. Everything is an added cost. 

      What other advice do I have?

      There are alternative solutions now penetrating the market and because of difficulties with configuration in this product, there are now more appealing options. 

      I rate the solution seven out of 10. 

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      reviewer1672632 - PeerSpot reviewer
      Head of Production Information Systems/MES at a computer software company with 1,001-5,000 employees
      Real User
      Oct 6, 2021
      Stable and scalable but could be more secure
      Pros and Cons
      • "Catalyst Switches are easy to install."
      • "Catalyst Switches could be more secure."

      What is our primary use case?

      Cisco Catalysts Switches can be useful for the future.

      What needs improvement?

      Catalyst Switches could be more secure.

      For how long have I used the solution?

      I've been using Catalyst Switches for about four or five years.

      What do I think about the stability of the solution?

      Cisco Catalyst Switches are stable.

      What do I think about the scalability of the solution?

      We have room to expand.

      How are customer service and support?

      We haven't used Cisco support for this. For the technical aspect of Cisco products, we have some in-house support in this aspect.

      How was the initial setup?

      Catalyst Switches are easy to install. 

      What's my experience with pricing, setup cost, and licensing?

      My company gets the quote from the provider.

      What other advice do I have?

      I rate Cisco Catalyst Switches seven out of 10. I would recommend the solution to others. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Founder, Director at a tech services company with 1-10 employees
      Reseller
      Top 5
      Oct 6, 2021
      Stable and one of the easiest solutions to run and manage
      Pros and Cons
      • "The solution is stable."
      • "The solution offers a bit of complexity and you need a specialized workforce."

      What is our primary use case?

      Office network

      How has it helped my organization?

      Stable solution

      What is most valuable?

      Everyone knows Cisco as a product. It is definitely one of the easiest solutions to run and manage. 

      It's a product that has dominated the marketplace for many years.

      You have many professionals out there who are Cisco-certified, which makes them comfortable working with Cisco. Therefore, getting a trained workforce is easy when you look at Cisco from a deployment perspective.

      The solution is stable.

      What needs improvement?

      The solution offers a bit of complexity and you need a specialized workforce.

      The scalability can be a bit limited due to the stacking topology which limits the number of switches that can be added in a given stack

      It's always a while before you can get through to technical support.

      For how long have I used the solution?

      I've been dealing with the solution for a few weeks to a few months.

      What do I think about the stability of the solution?

      The solution is very stable. It's reliable. 

      What do I think about the scalability of the solution?

      When it comes to scalability, Cisco is the one who has been pretty heavy on the switch-stacking deployment topology, which hinders your capacity to scale, especially when you compare it against their arch-rival, Arista.

      We have about ten clients who have been working with Cisco forever. 

      I'd recommend the solution to other organizations. When it comes to the budget, everything boils down to that and that's where Cisco would take the cake compared to Arista.

      How are customer service and support?

      Technical support could be better. When you call, the wait times are quite long. They need to hire more support or to work to make the wait times lower in some way.

      Which solution did I use previously and why did I switch?

      I also have some experience and knowledge of Arista products.

      How was the initial setup?

      The initial setup is something like Arista, as they do have a central deployment model. The only complaint about Cisco is that too many units have to be deployed to have things done in a much better way, which makes it costly. They could improve on that and make it easier for the administrators to implement Cisco.

      The size of the technical team you need for deployment and maintenance depends
      completely on the size of the network and the kind of operations that you carry out as a company. With Cisco, you likely would need at least one person for every 50 or 60 switches.

      What's my experience with pricing, setup cost, and licensing?

      The solution is less expensive than, for example, Arista.

      What other advice do I have?

      I'd rate the solution at a nine out of ten. The only complaint I have about Cisco is the wait time when you call tech support.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
      PeerSpot user
      Network Engineer at a government with 1,001-5,000 employees
      Real User
      Sep 7, 2021
      Stable, scalable, and it is easy to install
      Pros and Cons
      • "It is easy to install."
      • "The price could be improved."

      What needs improvement?

      The price could be improved.

      For how long have I used the solution?

      I have been using Cisco Catalyst Switches for 25 or 30 years,

      What do I think about the stability of the solution?

      We don't have any issues with the stability of Cisco Catalyst Switches.

      What do I think about the scalability of the solution?

      Cisco Catalyst Switches are scalable.

      We have approximately 20,000 people who use this solution.

      How are customer service and technical support?

      I have not contacted technical support.

      How was the initial setup?

      It is easy to install. Most of the engineers already know about it.

      What's my experience with pricing, setup cost, and licensing?

      The pricing could be cheaper.

      There is a one-time license, but we pay for the smart net license every three years for support.

      What other advice do I have?

      I would recommend this solution to others.

      I would rate Cisco Catalyst Switches a ten out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user1456230 - PeerSpot reviewer
      Head Cyber Security at a retailer with 10,001+ employees
      Real User
      Sep 1, 2021
      Straightforward, scalable and stable solution
      Pros and Cons
      • "They are pretty good. They are stable. Cisco has been around in the industry for a long time, so they are reliable, as well."
      • "In terms of what could be improved, more integration is the main thing they should be focused on."

      What is our primary use case?

      Cisco Catalyst Switches are pretty straightforward. They offer LAN and internal networking. They are for network segmentations and LAN and WAN perimeter networks.

      What needs improvement?

      In terms of what could be improved, more integration is the main thing they should be focused on.

      For how long have I used the solution?

      I believe the sets of Cisco Catalyst Switches are being used in our company for more than five to seven years.

      I myself have been using this for the last two years.

      What do I think about the stability of the solution?

      They are pretty good. They are stable. Cisco has been around in the industry for a long time, so they are reliable, as well.

      What do I think about the scalability of the solution?

      Cisco Catalyst Switches are quite scalable.

      Our organization strength is around 15,000 using it.

      How are customer service and technical support?

      We are pretty happy with customer service. As far as my experience with Cisco is concerned, they are pretty up-to-date in terms of their responses.

      How was the initial setup?

      The initial setup was easy. They are very easy to install.

      What about the implementation team?

      We generally do a first model and we have an execution team. They take care of the implementation and everything.

      What other advice do I have?

      On a scale of one to ten, I would give Cisco Catalyst Switches around an eight.

      I think they're pretty okay. Cisco is pretty straightforward.

      I would absolutely recommend Cisco Catalyst Switches for others.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
      Updated: December 2025
      Buyer's Guide
      Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.