Network Engineer at a manufacturing company with 10,001+ employees
Real User
Has become easier for us to troubleshoot but the newer models aren't so stable
Pros and Cons
  • "It has become easier for us to troubleshoot and find issues faster in the management software for the switches. It saves us troubleshooting time because if the network is down it has a big impact on production."
  • "The newer models are not so stable. Other products like 6800, 3750, were stable but starting from 3850 it got worse. We have a lot of issues and a lot of bugs. It's a new product so it's understandable but it should be improved."

What is our primary use case?

Our primary use case of this solution is for routing, switching, and for interconnecting sites.

How has it helped my organization?

It has become easier for us to troubleshoot and find issues faster in the management software for the switches. It saves us troubleshooting time because if the network is down it has a big impact on production.

What is most valuable?

The stability is the most valuable feature. We have some outages but it's 95% stable. 

What needs improvement?

The newer models are not so stable. Other products like 6800, 3750, were stable but starting from 3850 it got worse. We have a lot of issues and a lot of bugs. It's a new product so it's understandable but it should be improved. 

Buyer's Guide
Cisco Catalyst Switches
April 2024
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What do I think about the scalability of the solution?

Scalability is easy. It's easy to increase the size of our network, we use templates. 

How are customer service and support?

We haven't had to use their technical support. 

Which solution did I use previously and why did I switch?

We wanted a reliable solution so we chose Cisco. We began working with them ten years ago. We have everything on Cisco and it's not worth it to switch everything to another brand. 

How was the initial setup?

The initial setup is a bit complex but we have templates so we just have to deploy our template configuration. The VLAN configuration was complex. We have STP and different protocols which are not on the V-port so we had to enable it.

What about the implementation team?

We implemented it ourselves. 

Which other solutions did I evaluate?

Ten years ago we used Avaya and HPE. 

What other advice do I have?

I would rate it a seven out of ten. Not a ten because we are highly satisfied with all of their products but with the newer products, some parts have problems that take a while to fix.

I would say to go for Cisco. It is a stable and quality solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Team Leader Presales at a comms service provider with 51-200 employees
Real User
Easy to use with good pricing and a simple installation process
Pros and Cons
  • "The pricing is quite good."
  • "The delivery dates need to be more expedient."

What is our primary use case?

We primarily use the solution for the virtualization infrastructure and for bare metal platforms.

What is most valuable?

We are satisfied with the solution's performance so far.

The stability has been perfect.

The solution can scale.

It is a very easy solution to use.

We have found the installation process to be very simple. 

The pricing is quite good.

What needs improvement?

The delivery dates need to be more expedient. This could be improved. Right now, when we need to buy a new Cisco Switch, we may have to wait a few months. It could be as much as six months sometimes. It's far too long of a wait.

For how long have I used the solution?

I've been using the solution for a few years at this point. 

What do I think about the stability of the solution?

So far, the solution has been very stable. The performance is excellent. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability of the solution is quite good. If a company needs to expand, it can do so.

We have hundreds of users that are leveraging this product.

At the moment, we do not have plans to increase usage.

How are customer service and support?

We've never contacted technical support in the past. I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

A very, very long time ago we used HP Brocade Switches. W removed over to Cisco mostly due to the fact that there is a very rich knowledge base over the internet. Also, the implementation is pretty straightforward and the commands are pretty easy to follow. 

How was the initial setup?

When it comes to the initial setup, the solution is very simple and straightforward. It's not overly complex or difficult.

How much time it takes depends on the configuration, specifically the complexity of the configuration for the Cisco Switch. Most of the time, a few days are enough for any configuration.

Two engineers are enough in terms of handling the initial setup.

What about the implementation team?

We were able to set up the solution ourselves, in-house. It's not a complex process, and therefore, we did not need outside help from integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

There is a license that is paid with the Switch when you are buying the Switch.

It's reasonably priced.

What other advice do I have?

I'm not sure if we are using the latest version of the solution, although we are often handling product updates.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
April 2024
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
Head of Network Administration Section at Zemen Bank S.C.
Real User
Good for computation and backup; lacks some features and not user-friendly
Pros and Cons
  • "The solution is good for computation and backup."
  • "We need to rely on other devices to provide management features."

What is our primary use case?

Our company is in the financial sector and we are customers of Cisco. 

What is most valuable?

The solution is good for computation and backup. 

What needs improvement?

We need to rely on other devices to provide management features. Other solutions provide more features and Catalyst Switches is not user-friendly. Even the configuration is difficult for our new engineers. Cisco has some weaknesses. 

For how long have I used the solution?

I've been using this solution for 13 years. 

How are customer service and support?

The technical support is very good, but anything support-related is based on payment. Without paying you won't see any service from Cisco. The same goes for training which requires payment. Other solutions provide training without payment but not Cisco.

What's my experience with pricing, setup cost, and licensing?

The technical support license is very difficult because you can only get support if you've purchased the hardware. After you own the devices you still have to pay for support and pay for the license. Everything is an added cost. 

What other advice do I have?

There are alternative solutions now penetrating the market and because of difficulties with configuration in this product, there are now more appealing options. 

I rate the solution seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IToV Implementation Engineer at a renewables & environment company with 5,001-10,000 employees
Real User
A reliable and scalable solution, but the pricing and licensing process could be improved
Pros and Cons
  • "I think it is a reliable and scalable solution."
  • "The licensing process should be back to how it was before. Now, you have to register online, and it makes staging a bit trickier."

What is our primary use case?

I've been using Cisco Catalyst for switching.

What is most valuable?

I find the quality of the solution to be valuable. I also like that many organizations use Cisco.

I think it is a reliable and scalable solution.

What needs improvement?

The licensing process should be back to how it was before. Now, you have to register online, and it makes staging a bit trickier.

Pricing could be cheaper as well.

For how long have I used the solution?

I've been using this solution for more than ten years.

What do I think about the stability of the solution?

I have found it to be reliable and stable.

What do I think about the scalability of the solution?

I think that Cisco Catalyst Switches is a scalable solution.

Which solution did I use previously and why did I switch?

I have used Dell and HP switches before.

How was the initial setup?

The initial setup was very easy and took only a few minutes.

What about the implementation team?

I implemented it myself.

What's my experience with pricing, setup cost, and licensing?

I think pricing could be cheaper, depending on the range purchased.

What other advice do I have?

On a scale from one to ten, I would rate this solution at seven.

It is a reliable and scalable solution, but I think pricing could be cheaper. 

I also think that the licensing process could be improved so that staging is not tricky.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Science Technician at a government with 201-500 employees
Real User
Is easy to configure and resolves our internal problems
Pros and Cons
  • "The most valuable feature is the interface, it's easy to configure. The command line uses a switch that gives us security."
  • "They should also have a graphic interface for the switches too without the command line."

What is our primary use case?

We have an Academy, we know how to manage it. We have the knowledge to manage it and it gives us security. We can configure the switch to resolve our internal problems. We can use one switch for five to six years.

It's used for our processor, a small data center, and we have our network with at least 500 users.

What is most valuable?

The most valuable feature is the interface, it's easy to configure. The command line uses a switch that gives us security.

What needs improvement?

In the next release, they should lower the price. It's too expensive. 

They should also have a graphic interface for the switches too without the command line. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for ten years. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

We have 500 users. 

It requires us to have at least 10 technicians. Five technicians and other administrative staff.

In the future, we need to do disaster recovery in the cloud. We are working on-premise and our future is to use it on the cloud for our disaster recovery.

How are customer service and technical support?

We have a contract with a company that gives us support.

How was the initial setup?

The initial setup was not very complex. 

What about the implementation team?

We used a consultant for the implementation. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on a yearly basis. We usually spend up to $20,000.

What other advice do I have?

I would recommend it because it's a good solution that gives you security and is easy to use.

I would rate Cisco Catalyst Switches an eight out of ten. They respond to all of our needs. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Engineer & Technical Instructor at Improtech
Real User
Excellent for covering business needs, relatively easy to deploy, and offers good technical support
Pros and Cons
  • "We have dealt with Cisco's technical support in the past. They were especially helpful and very polite. They are always there if we need them and their insights are always excellent. I would say that we have been satisfied with the level of support we've gotten so far."
  • "The user interface needs improvement. Meraki has a much nicer UI. Cisco could learn a lot by looking at them. It might make them a bit more user friendly."

What is our primary use case?

We don't personally use the switches; we provide services to our clients, including implementing the switches for them.

How has it helped my organization?

Catalyst switches solutions are great. For various customers we have deployed for, business operations run smoothly and without any complain. Troubleshooting and insights are clearer. 

Our customers love working with us. 

What is most valuable?

Catalyst switches support a variety of features from both layer 2 and layer 3. The fetaures supported depend on the model your dealing with. Though there are various common features such VLAN, MLAG, SDM, STP, Resiliency, PoE, Wireless settings, etc....which Stacking feature happens to be the most common deployment. 

Recently I laid hands on Meraki Switches and what I can say to love is its seamless network services to build high-performance networks. 

What needs improvement?

The user interface needs improvement. It might make them a bit more user friendly.

The one thing that I came across with the Catalyst 2950-X switch was that I wanted to alter the dashboard, so I connected it to the management interface. I gave it an IP address and I used the browser. However, as soon as I accessed it, I realized that the system of the computer from which I was accessing it didn't support that version. I was using Linux and the OS didn't support the switch. I had to get a Windows computer to access the switch. The dashboard was difficult to manage. It would have been nice if they made it obvious that it didn't work on Linux.

For how long have I used the solution?

I've been dealing with the solution for more than two years now. 

What do I think about the stability of the solution?

I wouldn't say that the switches are stable. It depends on the situation more than any fault in the technology, however.

If a customer approaches my company, we provide the best option for the client. Sometimes that's Catalyst. We do work to evaluate the client and their needs quite extensively before making recommendations. Most of the time, clients look only at the cost and not at the bigger picture. Many don't want to spend too much money. Sometimes, however, a better solution may cost more.

While a well-implemented product is typically stable, if a client says that they don't want to spend anything higher than X, you have to work within those parameters and explain what X will get them, which may ultimately be instability.

What do I think about the scalability of the solution?

Very scalable. 

How are customer service and technical support?

We have dealt with Cisco's technical support in the past. They were especially helpful and very polite. They are always there if we need them and their insights are always excellent. I would say that we have been satisfied with the level of support we've gotten so far.

Which solution did I use previously and why did I switch?

Of course, we use and still use Meraki solutions. We didn't switch. Like I said, it is based on what customers need. 

How was the initial setup?

The Catalyst switches take more time to implement than Meraki. How long it takes varies for each organization. It depends on the size and requirements. We have spent up to a few weeks on previous contracts setting up switches for companies.

What's my experience with pricing, setup cost, and licensing?

Catalyst licensing varies from a thousand of dollars to 20+ thousands dollars , however, that might depend on the model or version you choose. There are some switches where the licenses are features-based and you need to get a specific license for specific items if you want to use them.

Which other solutions did I evaluate?

We've looked at Meraki, among other solutions.

While we have used Meraki, it's hard to compare them to Catalyst switches. Meraki is quite good and agile. They've simplified a lot of their processes and have some features that make actions easy to do on Meraki. However, Catalyst offers much of the same features, and are possibly more feature-rich.

Meraki is very much more focused on business needs. While it may be good for their own business model, it doesn't encapsulate everything. Catalyst does a better job in that regard. It has many more features on offer. You aren't limited, although you will want to focus on a particular kind of feature list for your deployment or your integration into your environment.

Cisco happened to own Meraki solutions now. 

What other advice do I have?

Last year, we were Cisco partners, but something happened and Cisco made some changes to its partnership requirements. Right now, we are working on re-establishing the partnership with Cisco. We'd like to be partners again.

We are planning to be a distributor. For the moment, however, now that we are waiting on the partnership, we're more of an integrator. 

We have deployed on-premises mostly and also a hybrid version sometimes. It depends on what the customer wants and what fits best for their needs. It also depends on the model that you are talking about. On the Catalyst switches, as far as I know, the models vary from types of deployments and features. Some features are only available on applicable switches.

In terms of advice I would give to other companies, I'd say that I like both Meraki and Cisco. I don't really prefer one over the other. It depends on the situation which one makes the most sense. Both are very large solutions but I could recommend either.

I'd rate the solution eight out of ten. I really do love Catalyst switches. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Works at Thomson DeRienzo Engineering
User
Stable and have a long service life, but they are expensive and should be more cost-effective
Pros and Cons
  • "They don't ever fail and they have a long service life."
  • "The price is high and it should be improved."

What is our primary use case?

We use this solution for networks linking SMB Offices and remote access VPN.

What is most valuable?

They don't ever fail and they have a long service life.

What needs improvement?

The price is high and it should be improved.

For how long have I used the solution?

I have been using this solution for twenty-five years.

How are customer service and technical support?

The service is good.

What other advice do I have?

Overall, I'm satisfied with this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Certified partner agreements
PeerSpot user
Product Specialist at a tech services company with 201-500 employees
Real User
Poor performance, difficult to implement, but helpful support
Pros and Cons
  • "I have not opened up a ticket for Cisco Catalyst Switches. However, I have used the support from Cisco and they are very good and responsive."
  • "Cisco Catalyst Switches should have better performance and be easier to use. Additionally, they should add artificial intelligence features."

What is our primary use case?

The main use of Cisco Catalyst Switches is for enterprise networking.

What needs improvement?

Cisco Catalyst Switches should have better performance and be easier to use. Additionally, they should add artificial intelligence features.

For how long have I used the solution?

I have used Cisco Catalyst Switches within the last 12 months.

What do I think about the stability of the solution?

My clients are not happy with the stability of the solution.

What do I think about the scalability of the solution?

The solution is scalable but the configuration to have it scale can be complex.

How are customer service and support?

I have not opened up a ticket for Cisco Catalyst Switches. However, I have used the support from Cisco and they are very good and responsive.

Which solution did I use previously and why did I switch?

I have used other solutions, such as Juniper, HP, Aruba, and Fortinet switches, and they are better than Cisco Catalyst Switches.

How was the initial setup?

The configuration of the solution is difficult. If you are not using the Cisco Prime or Cisco DNA for management then the solution will be complex.

What about the implementation team?

Three or five engineers are needed for the implementation of large projects.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches are very expensive.

We have found that we need to purchase a DNA license to be able to use the Cisco Catalyst Switches but we never used it. There is an annual fee to use the solution. There are additional services that can be added at an extra cost.

They need to remove the DNA license.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Juniper, HP, Aruba, and Fortinet switches

What other advice do I have?

I would not recommend Cisco for anyone, many of my customers have had bad experiences with them.

For the rest of the business for Catalyst customers, we replacing all of them for our customers. I saw the many cases the customers were replacing Cisco with another vendor. It is more expensive and it didn't meet their expectations. However, we are using another technology from Cisco but the security from Cisco is not good anymore.

I rate Cisco Catalyst Switches a four out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.