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it_user1541169 - PeerSpot reviewer
Converged Network Administrator at a university with 1,001-5,000 employees
Real User
Apr 20, 2021
Helpful support, very reliable, but has an outdated operating system and a weird pricing model
Pros and Cons
  • "It is an infrastructure tool, so it is just providing a backend service. Its most useful feature is that it operates on a regular basis. It is reliable."
  • "Cisco is weird about their pricing models, so that's one problem. Their operating system is also a little outdated."

What is most valuable?

It is an infrastructure tool, so it is just providing a backend service. Its most useful feature is that it operates on a regular basis. It is reliable. 

What needs improvement?

Cisco is weird about their pricing models, so that's one problem. Their operating system is also a little outdated.

For how long have I used the solution?

I have been working with this solution on and off for about ten years. We are using the Cisco Catalyst 9000 series.

What do I think about the stability of the solution?

It is generally a very stable solution.

Buyer's Guide
Cisco Catalyst Switches
January 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the scalability of the solution?

It is weird in terms of scalability. By the time you get to the point of scaling up any equipment, which it is capable of doing relatively easily, it is usually out of date. You end up having to rip and replace everything anyway. So, technically, it is scalable, but in practicality, it is not.

We're sticking with this one for a while. I am not aware of any plans to increase its usage.

How are customer service and support?

Their tech support has always been very helpful to me. I have no issues there.

How was the initial setup?

If you are trained, it is very straightforward. You have to be skilled in order to get it going. They do provide support for those who don't have these skills.

What about the implementation team?

In terms of maintenance, one person could support a thousand people, but that would be a very busy job. It is better with a team.

What other advice do I have?

The best advice would be to get your training done so that you get a good overview of all the solutions.

I would rate Cisco Catalyst Switches a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1480044 - PeerSpot reviewer
CEO at a construction company with 11-50 employees
Real User
Feb 19, 2021
Flexible, user-friendly, stable, and easily set up with the proper training
Pros and Cons
  • "These switches are flexible and user-friendly."
  • "Installing and configuring these switches requires the proper training."

What is our primary use case?

We are a solution provider and Cisco switches are one of the products that we provide to our customers. It is primarily used for datacenter networking.

What is most valuable?

These switches are flexible and user-friendly.

What needs improvement?

Installing and configuring these switches requires the proper training.

For how long have I used the solution?

We have been selling Cisco Catalyst Switches for three years.

What do I think about the stability of the solution?

This product has very good stability.

What do I think about the scalability of the solution?

The scalability depends on the design, not the product.

Based on our demand, we will continue supplying these switches to both new and existing clients.

Which solution did I use previously and why did I switch?

We also work with Cisco Nexus switches.

How was the initial setup?

The installation is straightforward for somebody who has been trained. Somebody has to have the training to properly configure and work with it. It cannot be used out of the box by somebody who is unfamiliar with the technology.

The length of time required for deployment depends on the size of the environment and the number of switches.

What about the implementation team?

We deploy and maintain this solution for our clients. We have a team of between 12 and 15 engineers.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product.

There are different versions of these switches, where some of them have licenses and some do not. The subscription is often renewed every three years.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
January 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,455 professionals have used our research since 2012.
reviewer1501767 - PeerSpot reviewer
Sr. Project Engineer at a manufacturing company with 10,001+ employees
Real User
Feb 15, 2021
Reliable, with good virtual LAN, and outstanding support
Pros and Cons
  • "This technology is a completely mature technology and I don't think anything needs to be changed."
  • "Scaling can be quite costly."

What is our primary use case?

We use this solution for LAN and WAN networking.

We are system integrators, and we provide maintenance services for our clients.

What is most valuable?

The most valuable feature of this solution is the Virtual LAN.

This technology is completely mature and I don't think anything needs to be changed.

What needs improvement?

Scaling can be quite costly.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for ten years.

We are using the latest version.

What do I think about the stability of the solution?

It's an extremely stable product.

What do I think about the scalability of the solution?

It's a scalable solution, but at a high cost.

Our clients have large-sized companies.

How are customer service and technical support?

We have contacted technical support. The support is excellent and they are efficient.

Which solution did I use previously and why did I switch?

We are using other brands but the volume is very small compared to the Cisco Catalyst Switches.

Cisco has advantages in terms of stability, reliability, and scalability as well.

How was the initial setup?

The initial setup was complex but has since been simplified.

To deploy with one node can take 10 to 15 minutes.

This solution requires long-term maintenance.

What's my experience with pricing, setup cost, and licensing?

The price is in an affordable range and everything is included.

What other advice do I have?

I would advise going with Cisco because they have an outstanding support team.

They can support up to the extent of installation. They have other services as well, such as RMN. 

Your network downtime is minimal, and your business will not suffer in case of any trouble in the network. I would definitely recommend going with Cisco only.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Project Manager at a tech services company with 51-200 employees
Real User
Feb 4, 2021
Stable with good routing capabilities and a fairly easy setup
Pros and Cons
  • "The product offers very good routing and ranking capabilities."
  • "The product could offer more integrations with other solutions."

What is our primary use case?

We primarily use the solution specifically for our internal network - for our users and some servers. We also have servers on the cloud as well, although largely we are on-premise.

What is most valuable?

The VLANs portion of the solution is very good. 

The product offers very good routing and ranking capabilities.  It allows for better channels.

The initial setup is very simple. An organization shouldn't have too much trouble setting everything up.

We've found the solution to be rather stable. It offers good performance.

What needs improvement?

There aren't any features that are lacking from my perspective. It's pretty complete.

The solution itself is quite expensive. It would be ideal if they could lower the pricing a bit.

The product could offer more integrations with other solutions. 

For how long have I used the solution?

I have had experience with the solution since around 2000. In 2010 I began on the sales-side of the product. Therefore, I have many, many years of experience with the product at this point.

What do I think about the stability of the solution?

The solution offers very good stability. We've found it to be reliable. It doesn't crash or freeze. It also doesn't seem to have bugs or glitches that affect its performance.

What do I think about the scalability of the solution?

The scalability depends on the layer you are talking about. Layer 2 is not scalable, however, Layer 3 switches offer very good scalability.

We have about 50 people currently using the solution.

How was the initial setup?

We found the implementation to be very simple, and straightforward. It was easy. There weren't any complexities, therefore, we didn't face any difficulty when setting everything up.

Deployment takes a few hours.

What's my experience with pricing, setup cost, and licensing?

The pricing of the product is quite high. It's not the cheapest option on the market.

What other advice do I have?

We're Cisco partners. We have a business relationship with the company.

I'd recommend this solution to other organizations. Over the years, I've found that it works very well.

In general, on a scale from one to ten, I would rate it at a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1289523 - PeerSpot reviewer
Network Engineer at a retailer with 10,001+ employees
Real User
Jan 23, 2021
Easy to use, flexible, and simple to set up
Pros and Cons
  • "The solution is extremely flexible."
  • "The solution is expensive. They should work on their pricing model to try to make it more affordable for customers."

What is our primary use case?

We pretty much use the solution primarily for everything that connects to a network. For example, we use it for user work stations or some endpoint equipment.

What is most valuable?

The solution is quite stable.

We've found the product to be very easy to use.

The solution is extremely flexible.

You can scale the solution by simply adding another device.

The solution is very easy to set up.

What needs improvement?

The solution is expensive. They should work on their pricing model to try to make it more affordable for customers.

For how long have I used the solution?

I've been using the solution for more than a year at this point. It hasn't been too long.

What do I think about the stability of the solution?

We haven't had any issues with the stability. It doesn't crash or freeze. There aren't bugs or glitches. It's been good. It's a reliable product so far.

What do I think about the scalability of the solution?

The solution is not stackable. To gain any kind of scalability with the solution is just about adding another 2960 Catalyst device. IN that sense, you can scale it however you like.

In our organization, we have about 3,000 users on the solution.

How are customer service and technical support?

I've never contacted technical support and therefore I can't speak to how knowledgeable or responsive they are.

Which solution did I use previously and why did I switch?

I did use Ubiquiti switches at one point in time, however, they were not enterprise-level products. They were more designed for small or medium-sized organizations. It's hard to compare the two.

How was the initial setup?

The installation of the solution is not complex. The implementation is very, very straightforward. If you have a prepared configuration, a basic configuration, for example, it takes about, 10 minutes to configure the switch. Installation is just plugging power into it, and connecting it. It's very easy. You don't need to be too technical.

We had three people that handled deployment and maintenance.

We do plan to increase usage. We bought some more devices at the end of last year. We're just waiting for them to arrive. It's my understanding that the 2960-Plus is going out of sale this year. Therefore, we'll have to find some replacement series if we want to buy more switches.

What about the implementation team?

I've handled the installation myself. I did not need the assistance of anyone. We didn't need to hire consultants or integrators.

What's my experience with pricing, setup cost, and licensing?

The solution is a bit expensive.

What other advice do I have?

We use the Catalyst Series 2960 or the 2960-Plus and some L3 switches for distribution-level switches, such as the 3850, which are out of sale and at end-of-life now. We're using the current versions of the solution for the most part.

I'd recommend the solution to other organizations.

Overall, I would rate it at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1353324 - PeerSpot reviewer
Information Technology & Audio Visual Engineer at a non-tech company with 10,001+ employees
Real User
Nov 12, 2020
Great PoE capability, good scalability, and useful analytics
Pros and Cons
  • "The PoE capability of Catalyst Switches is great for using WAPs and other PoE equipment, such as security cameras."
  • "I would like to see better efficiency. They are powering all the PoE ports 100% of the time instead of powering only when there is a draw on them. It has too many options. Therefore, there is a reasonably high barrier to entry in terms of learning about this stuff. A lot of times, you need to be a CCNA, which is like your ticket into the industry, but it is not the easiest thing to get."

What is our primary use case?

We deploy various Cisco solutions, such as Catalyst 3850 to 4500, 9000 Series, and Nexus lineup for data centers.

We've got various clients, ranging from financial services to hotels and higher education facilities. There are many use cases, such as data centers, disaster recovery.

How has it helped my organization?

Our clients are able to get analytics on how often people are in rooms or using a certain area of a building. By doing this, in the future, they can often opt for a slightly smaller space and use multi-purpose rooms instead. They have higher efficiency and lower overhead for rent and other things.

What is most valuable?

The PoE capability of Catalyst Switches is great for using WAPs and other PoE equipment, such as security cameras.

What needs improvement?

I would like to see better efficiency. They are powering all the PoE ports 100% of the time instead of powering only when there is a draw on them.

It has too many options. Therefore, there is a reasonably high barrier to entry in terms of learning about this stuff. A lot of times, you need to be a CCNA, which is like your ticket into the industry, but it is not the easiest thing to get.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for five years.

What do I think about the stability of the solution?

You expect reliability and security when you're using Cisco. If you're getting a switch from some manufacturer on the other side of the world, it may fail after 10,000 hours.

What do I think about the scalability of the solution?

It is pretty good. Our clients are more on the large side. 

With 4500 Series, you can add extra blades pretty easily, which makes things easier. You can also just stack them on top of 3850s or something else, add ports, and connect with fiber or ethernet. You're good to go. It is pretty easy.

How are customer service and technical support?

I have not used them.

Which solution did I use previously and why did I switch?

I have always used Cisco.

How was the initial setup?

Depending on the use case, it can be pretty complex, but it is all done by people who are trained on it. The fact that you need somebody trained to do it means that it is pretty complex.

What's my experience with pricing, setup cost, and licensing?

Cisco switches are expensive. Their price range is based not only on what the product does but also the name in the industry. 

They are good at what they do. If you need a better product, there are other lineups available.

What other advice do I have?

Make sure that you buy the right product and it does what you want. Don't get something that won't be what you think it will do.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Abdulmajeed Alangry - PeerSpot reviewer
Founder at a computer software company with 11-50 employees
Real User
Nov 1, 2020
Simple to use with good functionality and a straightforward installation
Pros and Cons
  • "The solution is already at the cutting edge in terms of innovation."
  • "Any improvements that they make should be in the wireless area of the product."

What is our primary use case?

We primarily use the solution as access switches they get connected to the end-users and access points and IB fronts. 

What is most valuable?

The solution is fairly simple to use.

We're able to use L2 switches with this product. We are using normal VLANS plus spanning trees.

The installation is very straightforward.

The overall functionality is very good.

The solution is already at the cutting edge in terms of innovation.

What needs improvement?

There aren't any features that are missing. It's quite a good solution.

There are two different families, the older family is not programmable. The newer family is programmable and everything is there, so for now, most of the improvement is in the capacity and the speed and other items.

They could use more layer trees or VXLAN. Any modern setup which uses the SD axis and other features would benefit from this. It would definitely be more stable as we could remove all spanning trees. It's already technically there in Catalyst 9K.

Any improvements that they make should be in the wireless area of the product.

We could see more 100 GB interfaces and higher speeds in the future.

The access levels could be improved.

For how long have I used the solution?

I've been using the solution for six or seven years now. It's been a while.

What do I think about the stability of the solution?

The solution is good in terms of stability. Everything you need is right there. It's reliable.

What do I think about the scalability of the solution?

The solution is very scalable. If a company needs to expand the product, they will be able to do so.

Our whole organization is currently using the solution. If I calculated all employees, it would be over 70,000 users. All of them definitely go through access switches, unless they are on remote access, in which case they don't access the switch.

We do plan to continue to use the solution going forward.

How are customer service and technical support?

As a Cisco vendor and a company that deploys the solution to our customers, we tend to handle the technical support ourselves. We assist our clients if anything happens with the solution.

Which solution did I use previously and why did I switch?

I cannot recall using any other switches. We've always used Cisco.

How was the initial setup?

The solution is not complex in terms of setup. It's rather simple and pretty straightforward.

I cannot recall how long the deployment took. It actually doesn't take that much time. It takes a couple of days for the setup and to connect everything.

The number of people you need for deployment depends on the size. For simple use cases, if you just want to plug in a new switch, you do not need many people. However, in our case, we had a campus and that takes a bit more staff.  

What about the implementation team?

I handled the implementation myself.

What other advice do I have?

I'm not sure of the exact version of the solution we are using. It might be version 15.

I'm technically a Cisco vendor.

I would recommend this solution to others.

On a scale from one to ten, I'd rate this solution at a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. implementer
PeerSpot user
System Administrator at a educational organization with 5,001-10,000 employees
Real User
Top 20
Aug 2, 2020
This gives us control of our throughput traffic but it comes with mandatory options that increase cost
Pros and Cons
  • "The ability to configure throughput is very flexible and improved the performance of our systems."
  • "The availability of resources for learning about the product and doing evaluation of any issues is excellent."
  • "Cisco forces end-users to accept billing for some capabilities or services that they may not want."

What is our primary use case?

Our installation is totally on-premises. It is a backend solution supporting the entire campus. This is used as a three-tier network for our overall networking. We use it as a call switch at the backend, it is also used in the distribution, and it is used on the server farm switches. We use them for these three different kinds of purposes in the data center at the same time. All these servers can function on the network through these switches.  

How has it helped my organization?

The improvement the product provides to our organization is the backend throughput over all the sites. It can give us about 1.4 TB backend throughput overall. We have variable multi-gate support through the ports. So we can connect on the same switch with the 1G, 10G, 25G, 40G, and 100G. In that way, we get multi-port throughput on the same switch. Because of this capability, scalability is not a bottleneck for us now.  

We have used Cisco Catalyst Switches to achieve our goals with stability and blanket level of performance. The documentation and help capabilities provided for users are transparent and widely available. You can find and read about solutions to fix your own issues. Virtually anything you want to study about the product or if you want to verify something, information about it is available and doesn't require calls to support and potential wait times.  

What is most valuable?

The volume possible with the throughput is the feature that is most valuable to us. It helps to get things done. For example, we can program the logic and can get more details through the SDM (Service Desk Management) to deliver a better level of support to users.  

The solution is good but the support from Cisco makes it that much better. Even the task of logging into the system is really good. All those things together boost the end user's confidence in the product and performance.  

What needs improvement?

One thing I think should be improved is that billing should be customizable for end-user. If the customer wants a particular feature or upgrade or does not want the feature or upgrade, it should be their choice. If the user rejects the additional services those should be cut off from the pricing and not forced on the billing. Instead, they just include these things and the end-user has no choice. That is a concern for end-users who are trying to be cost-conscious and know what they need — and what they do not need — in their environment.  

For how long have I used the solution?

We have been using the Cisco series since incorporating an older series about six to seven years ago. Right now, we are revamping our architecture with the new series that has the Cisco DNA (Digital Network Architecture). It is the latest solution in the Cisco Catalyst Series. We can use multi-gate ports and 100 GM port gate uplinks with the latest high-availability features along with DNA and deploy the latest technologies.  

What do I think about the stability of the solution?

The stability of the product is quite good. Cisco is a brand that developed a reputation by taking care of the reliability to perform at least as well as any product on the market. The support level also contributes to that stability. Because they give me all the details, all the documentation, all the product details, and they supply that in a good manner, we can get the things that we need to resolve any issues as soon as possible. They are well aware of the product they deliver and we easily benefit from their knowledge and willingness to help keep our systems running.  

What do I think about the scalability of the solution?

My impression of the scalability is that it is there if you need or want it. But some scalability is also built-in. We are getting the multi-gate switches, and the multi-gate can be scaled. If you have a 10G right now, you can change to 25G later, then 40G even after that. You have opportunities to scale out in different always. In our case, we already knew what we planned to do so we had already thought that through. 

As far as handling a volume of users, all the traffic of our whole organization is going to be passing through these switches. These switches are deployed on the call side, the distribution, and the server farm. Because of the setup, the whole of my data center and any user accessing the system is passing through it. We are a large educational organization and we have between 30,000 to 40,000 users total. On a daily basis, there will be 20,000 users on the system.  

How are customer service and technical support?

Technical support from the support team is good. Overall with the availability of documentation and resources, it is great. For me, on a scale of one to ten, it would be between seven to eight.  

Which solution did I use previously and why did I switch?

We did not really use a different system. We were using a Cisco solution already and just upgraded to the newest version of the product so we could have its advantages.  

How was the initial setup?

The setup is not very complex. You will spend more time planning the concept than in installation. We need to migrate the things and the migration is not a complex one. We had some new features to incorporate but this was not hard.  
 
If you include all the testing and the proof of concept, the deployment took around about a month. We just needed to get the things for new features tested and working. We did need some support from the OEM team, but it was not on site.  

For maintenance and management, we did not need anything additional as that was already done by our team. We have about two or three people only. One who sometimes shares some responsibilities, so it is two, only, full-time.  

What about the implementation team?

Because we have a good team in the organization already who were already familiar with the previous equipment and we have good access to support materials use an integrator, we did not need a reseller or a consultant to help with the deployment.  

What's my experience with pricing, setup cost, and licensing?

I am not exactly sure of the final cost of the upgrade as we are still just finalizing in terms. The teams have to finalize the pricing and their exact needs. They have not placed the entire order yet. We should have the whole thing completed in one or two months.  

One thing I am sure of is that the pricing is a little higher for the new product on average. 
It is also a little bit higher than its competition. That includes any competition with Cisco in this category of solutions, like Juniper, Dell, or anyone else. But the thing is if the customer wants the kind of reliability, support, and transparency that a solution provides, then they need to pay a premium for it.  

What other advice do I have?

Advice that I would give others who are not using this Cisco solution is that maintenance is not a big deal for Cisco products. They deliver on customer support if it is even necessary at all. The Cisco team is always available to provide you the facts about the root cause of any problem or to answer any question. Because they have an excellent knowledge base, you can even research things and find solutions on your own.  

Whether you need this kind of dependability will have to do with your use case. If you are working on some kind of critical industry or environment, you can trust Cisco to be a reliable solution. But if you do not have very critical operations, you want to review other options. Cisco might be a solution you would pay more for and you do not really need it. If you do not need it, then you can go with another product like Juniper or Dell — or any vendor or solution that can supply the services and capabilities that you actually need. But knowing that depends on evaluating your situation and the reality of what you need to do.  

On a scale from one to ten where one is worst and ten is the best, I would rate Cisco Catalyst Switches in terms of technology and all the capabilities as a whole as a seven right now. It is a seven to me just because there are problems that I see. The consideration of the rating is just not about the technical capabilities and documentation which are excellent. The problem is that they charge you for what they have supplied that you wanted as well as what they make it mandatory to buy. In the licensing, they include licensing for architecture, for new parts, for the software design, and for the future scheduled upgrades they have over the term of the contract. All these additional things are bundled in the licensing costs. The end-user can not exclude things from the license when you license the new switch. So even if there are items that you feel are not required for you as an end customer, they go on the billing.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.