We have Cisco Catalyst 2960 series. We're using them for core switches at two locations. We are also using them as endpoint switches and distribution switches.
Director of Information Systems / ISSO at Spectra Technologies LLC
Good warranty and continued firmware support, extremely stable, and very scalable
Pros and Cons
- "The warranty and continued firmware support are most valuable."
- "Their centralized management could be better. There should be some kind of software for centralized management so that I don't need somebody else to manage it."
What is our primary use case?
What is most valuable?
The warranty and continued firmware support are most valuable.
What needs improvement?
Their centralized management could be better. There should be some kind of software for centralized management so that I don't need somebody else to manage it.
For how long have I used the solution?
We have been running them for 12 years.
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Cisco Catalyst Switches
November 2025
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What do I think about the stability of the solution?
They are extremely stable. We've been running them for 12 years, and we lost the uptime only due to power loss. We had only one of them go bad, and it was through the lightning.
What do I think about the scalability of the solution?
It is very scalable. We have at least one in every building, and we have over 70 buildings that we maintain. Some buildings have even up to five of these.
How are customer service and support?
Their tech support is great. We never had any issues. It is also easy to find a solution by using their community forums. Because Cisco is so widely used, you can find answers for any issue online.
How was the initial setup?
It was straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of these switches is on the upper end. It is around $3,500 plus for a 24-Port switch. These switches are more expensive than Linksys and TP-Link, but you get what you pay for. If you look at the pros and cons per switch, you can justify the cost compared to a lesser and cheaper brand.
What other advice do I have?
I would rate Cisco Catalyst Switches an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at a construction company with 11-50 employees
Flexible, user-friendly, stable, and easily set up with the proper training
Pros and Cons
- "These switches are flexible and user-friendly."
- "Installing and configuring these switches requires the proper training."
What is our primary use case?
We are a solution provider and Cisco switches are one of the products that we provide to our customers. It is primarily used for datacenter networking.
What is most valuable?
These switches are flexible and user-friendly.
What needs improvement?
Installing and configuring these switches requires the proper training.
For how long have I used the solution?
We have been selling Cisco Catalyst Switches for three years.
What do I think about the stability of the solution?
This product has very good stability.
What do I think about the scalability of the solution?
The scalability depends on the design, not the product.
Based on our demand, we will continue supplying these switches to both new and existing clients.
Which solution did I use previously and why did I switch?
We also work with Cisco Nexus switches.
How was the initial setup?
The installation is straightforward for somebody who has been trained. Somebody has to have the training to properly configure and work with it. It cannot be used out of the box by somebody who is unfamiliar with the technology.
The length of time required for deployment depends on the size of the environment and the number of switches.
What about the implementation team?
We deploy and maintain this solution for our clients. We have a team of between 12 and 15 engineers.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product.
There are different versions of these switches, where some of them have licenses and some do not. The subscription is often renewed every three years.
What other advice do I have?
In summary, this is a good product and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Cisco Catalyst Switches
November 2025
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Sr. Project Engineer at a manufacturing company with 10,001+ employees
Reliable, with good virtual LAN, and outstanding support
Pros and Cons
- "This technology is a completely mature technology and I don't think anything needs to be changed."
- "Scaling can be quite costly."
What is our primary use case?
We use this solution for LAN and WAN networking.
We are system integrators, and we provide maintenance services for our clients.
What is most valuable?
The most valuable feature of this solution is the Virtual LAN.
This technology is completely mature and I don't think anything needs to be changed.
What needs improvement?
Scaling can be quite costly.
For how long have I used the solution?
I have been working with Cisco Catalyst Switches for ten years.
We are using the latest version.
What do I think about the stability of the solution?
It's an extremely stable product.
What do I think about the scalability of the solution?
It's a scalable solution, but at a high cost.
Our clients have large-sized companies.
How are customer service and technical support?
We have contacted technical support. The support is excellent and they are efficient.
Which solution did I use previously and why did I switch?
We are using other brands but the volume is very small compared to the Cisco Catalyst Switches.
Cisco has advantages in terms of stability, reliability, and scalability as well.
How was the initial setup?
The initial setup was complex but has since been simplified.
To deploy with one node can take 10 to 15 minutes.
This solution requires long-term maintenance.
What's my experience with pricing, setup cost, and licensing?
The price is in an affordable range and everything is included.
What other advice do I have?
I would advise going with Cisco because they have an outstanding support team.
They can support up to the extent of installation. They have other services as well, such as RMN.
Your network downtime is minimal, and your business will not suffer in case of any trouble in the network. I would definitely recommend going with Cisco only.
I would rate Cisco Catalyst Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Telecommunications Engineer at Universidad
Good performance and load-balancing capabilities, and good integration with other brands
Pros and Cons
- "The most valuable feature is load balancing."
- "I would like to see a graphical user interface for the configuration."
What is our primary use case?
We are a solution provider and Cisco Catalyst Switches are one of the network products that we provide to our clients. Within the past year, we have implemented Catalyst 2960 switches and Cisco 1900 Series routers.
I am implementing complex solutions with the Catalyst series that include the Spanning Tree Protocol. I build these solutions for educational institutions that are servicing professors and students, including wireless services.
What is most valuable?
The performance is good for complex solutions.
The most valuable feature is load balancing.
The integration with other brands is good.
What needs improvement?
I would like to see a graphical user interface for the configuration. This is something that other brands and models have.
For how long have I used the solution?
I have worked with the Cisco brand for the past seven years.
What do I think about the stability of the solution?
I am fine with the stability. With the protocol that was implemented, the network has not gone down.
What do I think about the scalability of the solution?
Scalability is good and is suitable for an enterprise network.
My clients are normally small companies.
How are customer service and technical support?
I don't usually contact technical support. I am familiar with the forum, so I search there when I need information. The documentation, manuals, and community support are all good.
Which solution did I use previously and why did I switch?
My client is using switches from MikroTik and Ubiquiti access points. We have also dealt with other vendors, including Cisco and Huawei, in the delivery of solutions to our customers. My clients choose Cisco because of the stability and performance.
I have also worked with telecom enterprises in the past, which included working with Cisco products Catalyst and Nexus.
How was the initial setup?
I have worked with these switches and know how to configure them.
The length of time required for deployment depends on the size of the network. For a network of 15 switches, it takes me two or three days to configure.
What's my experience with pricing, setup cost, and licensing?
The price is too high for this market. Catalyst switches are more expensive than the competing options.
Which other solutions did I evaluate?
I am currently evaluating several options for my client. Their goal is to improve the reliability and architecture of the network, to give them improved scalability and performance. They need a good switch, but the budget is small so I am searching for the most cost-economical one that suits their needs. In fact, for them, the price is essential now.
What other advice do I have?
Overall, these switches are very good. I like to work with them because they have advanced capabilities. I recommend this product because Cisco has proprietary protocols and we are happy with them.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller and Implementer
Network Engineer at a retailer with 10,001+ employees
Easy to use, flexible, and simple to set up
Pros and Cons
- "The solution is extremely flexible."
- "The solution is expensive. They should work on their pricing model to try to make it more affordable for customers."
What is our primary use case?
We pretty much use the solution primarily for everything that connects to a network. For example, we use it for user work stations or some endpoint equipment.
What is most valuable?
The solution is quite stable.
We've found the product to be very easy to use.
The solution is extremely flexible.
You can scale the solution by simply adding another device.
The solution is very easy to set up.
What needs improvement?
The solution is expensive. They should work on their pricing model to try to make it more affordable for customers.
For how long have I used the solution?
I've been using the solution for more than a year at this point. It hasn't been too long.
What do I think about the stability of the solution?
We haven't had any issues with the stability. It doesn't crash or freeze. There aren't bugs or glitches. It's been good. It's a reliable product so far.
What do I think about the scalability of the solution?
The solution is not stackable. To gain any kind of scalability with the solution is just about adding another 2960 Catalyst device. IN that sense, you can scale it however you like.
In our organization, we have about 3,000 users on the solution.
How are customer service and technical support?
I've never contacted technical support and therefore I can't speak to how knowledgeable or responsive they are.
Which solution did I use previously and why did I switch?
I did use Ubiquiti switches at one point in time, however, they were not enterprise-level products. They were more designed for small or medium-sized organizations. It's hard to compare the two.
How was the initial setup?
The installation of the solution is not complex. The implementation is very, very straightforward. If you have a prepared configuration, a basic configuration, for example, it takes about, 10 minutes to configure the switch. Installation is just plugging power into it, and connecting it. It's very easy. You don't need to be too technical.
We had three people that handled deployment and maintenance.
We do plan to increase usage. We bought some more devices at the end of last year. We're just waiting for them to arrive. It's my understanding that the 2960-Plus is going out of sale this year. Therefore, we'll have to find some replacement series if we want to buy more switches.
What about the implementation team?
I've handled the installation myself. I did not need the assistance of anyone. We didn't need to hire consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit expensive.
What other advice do I have?
We use the Catalyst Series 2960 or the 2960-Plus and some L3 switches for distribution-level switches, such as the 3850, which are out of sale and at end-of-life now. We're using the current versions of the solution for the most part.
I'd recommend the solution to other organizations.
Overall, I would rate it at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager Customer Engineering South (Presales) at a comms service provider with 1,001-5,000 employees
Robust hardware with good documentation and good support
Pros and Cons
- "Cisco provides very good support services."
- "The pricing could be better. Cisco is quite expensive."
What is our primary use case?
LAN access, distribution and core.
How has it helped my organization?
We are Cisco partner and sell Cisco solutions, we have sold this platform for last 20 years. Its quite robust and work in worst environmental conditions.
What is most valuable?
In terms of the switches, the uptime and the robustness of the hardware are the most valuable aspects.
Cisco devices are quite good. They do not fail specially the Catalyst Switches.
The solution offers quite a robust infrastructure, hardware-wise.
Cisco provides very good support services.
Cisco is improving and investing in R&D right now. They are investing a lot in research, and keep improving their products.
For example, they have recently launched the SDA, SDWAN, ACI etc. Software Defined-Solutions, in which you can automate your operations and enhance your operations, and avoid manual stuff.
What needs improvement?
With their constant innovation and investment in R&D, there isn't really very much the solution isn't lacking or building upon in terms of features.
The pricing could be better.
For how long have I used the solution?
We've been using Catalyst for long time. It's a very old Cisco brand, I have been deploying catalyst switches for last 20 years.
What do I think about the stability of the solution?
The solution is extremely stable.
What do I think about the scalability of the solution?
You can scale the solution quite well. It's good in that regard.
How are customer service and technical support?
We're quite happy with their support services. They also offer very good documentation.
Which solution did I use previously and why did I switch?
Since we are reseller / partner we sell different vendors solutions.
How was the initial setup?
The initial setup is very easy.
On top of that, they have complete documentation available on their website. Whatever scenario you are deploying, you can search for an example of it on their website. That can help guild you during the process.
What was our ROI?
We are reseller / partner.
What's my experience with pricing, setup cost, and licensing?
licensing model is changing from perpetual licenses to subscription based licensing. Subscription based licensing model is cheaper but reoccur every year or 3, 5 or 7 years.
Which other solutions did I evaluate?
Not relevant.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Information Technology & Audio Visual Engineer at a non-tech company with 10,001+ employees
Great PoE capability, good scalability, and useful analytics
Pros and Cons
- "The PoE capability of Catalyst Switches is great for using WAPs and other PoE equipment, such as security cameras."
- "I would like to see better efficiency. They are powering all the PoE ports 100% of the time instead of powering only when there is a draw on them. It has too many options. Therefore, there is a reasonably high barrier to entry in terms of learning about this stuff. A lot of times, you need to be a CCNA, which is like your ticket into the industry, but it is not the easiest thing to get."
What is our primary use case?
We deploy various Cisco solutions, such as Catalyst 3850 to 4500, 9000 Series, and Nexus lineup for data centers.
We've got various clients, ranging from financial services to hotels and higher education facilities. There are many use cases, such as data centers, disaster recovery.
How has it helped my organization?
Our clients are able to get analytics on how often people are in rooms or using a certain area of a building. By doing this, in the future, they can often opt for a slightly smaller space and use multi-purpose rooms instead. They have higher efficiency and lower overhead for rent and other things.
What is most valuable?
The PoE capability of Catalyst Switches is great for using WAPs and other PoE equipment, such as security cameras.
What needs improvement?
I would like to see better efficiency. They are powering all the PoE ports 100% of the time instead of powering only when there is a draw on them.
It has too many options. Therefore, there is a reasonably high barrier to entry in terms of learning about this stuff. A lot of times, you need to be a CCNA, which is like your ticket into the industry, but it is not the easiest thing to get.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for five years.
What do I think about the stability of the solution?
You expect reliability and security when you're using Cisco. If you're getting a switch from some manufacturer on the other side of the world, it may fail after 10,000 hours.
What do I think about the scalability of the solution?
It is pretty good. Our clients are more on the large side.
With 4500 Series, you can add extra blades pretty easily, which makes things easier. You can also just stack them on top of 3850s or something else, add ports, and connect with fiber or ethernet. You're good to go. It is pretty easy.
How are customer service and technical support?
I have not used them.
Which solution did I use previously and why did I switch?
I have always used Cisco.
How was the initial setup?
Depending on the use case, it can be pretty complex, but it is all done by people who are trained on it. The fact that you need somebody trained to do it means that it is pretty complex.
What's my experience with pricing, setup cost, and licensing?
Cisco switches are expensive. Their price range is based not only on what the product does but also the name in the industry.
They are good at what they do. If you need a better product, there are other lineups available.
What other advice do I have?
Make sure that you buy the right product and it does what you want. Don't get something that won't be what you think it will do.
I would rate Cisco Catalyst Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at Ofoq
Simple to use with good functionality and a straightforward installation
Pros and Cons
- "The solution is already at the cutting edge in terms of innovation."
- "Any improvements that they make should be in the wireless area of the product."
What is our primary use case?
We primarily use the solution as access switches they get connected to the end-users and access points and IB fronts.
What is most valuable?
The solution is fairly simple to use.
We're able to use L2 switches with this product. We are using normal VLANS plus spanning trees.
The installation is very straightforward.
The overall functionality is very good.
The solution is already at the cutting edge in terms of innovation.
What needs improvement?
There aren't any features that are missing. It's quite a good solution.
There are two different families, the older family is not programmable. The newer family is programmable and everything is there, so for now, most of the improvement is in the capacity and the speed and other items.
They could use more layer trees or VXLAN. Any modern setup which uses the SD axis and other features would benefit from this. It would definitely be more stable as we could remove all spanning trees. It's already technically there in Catalyst 9K.
Any improvements that they make should be in the wireless area of the product.
We could see more 100 GB interfaces and higher speeds in the future.
The access levels could be improved.
For how long have I used the solution?
I've been using the solution for six or seven years now. It's been a while.
What do I think about the stability of the solution?
The solution is good in terms of stability. Everything you need is right there. It's reliable.
What do I think about the scalability of the solution?
The solution is very scalable. If a company needs to expand the product, they will be able to do so.
Our whole organization is currently using the solution. If I calculated all employees, it would be over 70,000 users. All of them definitely go through access switches, unless they are on remote access, in which case they don't access the switch.
We do plan to continue to use the solution going forward.
How are customer service and technical support?
As a Cisco vendor and a company that deploys the solution to our customers, we tend to handle the technical support ourselves. We assist our clients if anything happens with the solution.
Which solution did I use previously and why did I switch?
I cannot recall using any other switches. We've always used Cisco.
How was the initial setup?
The solution is not complex in terms of setup. It's rather simple and pretty straightforward.
I cannot recall how long the deployment took. It actually doesn't take that much time. It takes a couple of days for the setup and to connect everything.
The number of people you need for deployment depends on the size. For simple use cases, if you just want to plug in a new switch, you do not need many people. However, in our case, we had a campus and that takes a bit more staff.
What about the implementation team?
I handled the implementation myself.
What other advice do I have?
I'm not sure of the exact version of the solution we are using. It might be version 15.
I'm technically a Cisco vendor.
I would recommend this solution to others.
On a scale from one to ten, I'd rate this solution at a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. implementer
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Updated: November 2025
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