We generally work with small, medium and sometimes government organizations. We do layer 3 switches, as well as 9200 as layer 2 switches. I'm an integrator and we are customers of Cisco.
Project Manager at a wholesaler/distributor with 11-50 employees
Offers good, solid hardware and security, with great performance
Pros and Cons
- "The hardware and the security are the product's valuable features"
- "The cost of this product is very high and not all companies can afford it."
What is our primary use case?
What is most valuable?
We don't use any specific protocols. For us, the hardware and the security are the product's valuable features and performance of this solution is good.
What needs improvement?
The cost of this product is very high and not all companies can afford it. Government entities can but corporations these days are hesitant to get Cisco. They're looking for other options that can cut their costs by 30% or 40% from the cost of Cisco Catalyst Switches. I think the command line in the platform could be improved because it's divided and can complicate things, maybe they can go direct to GUI. Using all the commands is a bit difficult.
What do I think about the stability of the solution?
Cisco is stable. There are no issues with outages or integration. Once it's up and running, configuration is okay, and once it's on the live network, it's fine, no issues.
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Cisco Catalyst Switches
June 2025

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What do I think about the scalability of the solution?
Scalability is not an issue. Cisco is their own market and it works.
How are customer service and support?
If I have Smart Net, I get good technical support. Whenever I have an issue I contact them. They're very good.
How was the initial setup?
Initial setup can be a bit complex depending on the organization. Deployment time depends on the configuration. I did an installation with around 44 switches of Cisco 3850, which took me around one week to do the installation, configuration, and handover. It depends on the number of switches and configuration required.
What's my experience with pricing, setup cost, and licensing?
When we propose Cisco to a company, the only issue they are concerned with is price and the yearly subscription. You have to buy Smart Net to get a warranty and that is also expensive.
Which other solutions did I evaluate?
Cisco is similar to other solutions such as D-Link. They have the same features.
What other advice do I have?
I rate this product an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

IT Manager at a tech vendor with 51-200 employees
Reliable and scalable with lots of great features
Pros and Cons
- "Technical support is very responsive and helpful."
- "Pricing mainly is the only issue."
What is our primary use case?
We're using it as basic switches - mainly VLANs and SPB, The main focus is actually for just VLANs and VLAN switching, and that's it.
What is most valuable?
There are a lot of features on the device. We're not using all the features that we can use, however.
It's all fine. It works quite well. What we have now is good. We don't have many requirements for these switches except just forwarding traffic.
The solution has been very stable.
We find the product to be scalable.
Technical support is very responsive and helpful.
The solution is very reliable.
What needs improvement?
Pricing mainly is the only issue. For our company, IT is not a major investment, so it would be harder to convince management to invest in Cisco switches. For quality, they are the best, however, in terms of pricing, especially due to the COVID crisis and everything, investment into a network is now a lower priority. Before, when the money flow was better, it was easier to sell. However, now, for this current situation, a major point of pain in the company is price.
Even though my priority is reliability, in order to avoid downtime, management is harder to convince and they just see the price tag.
For how long have I used the solution?
We've been using the solution since about 2018. It's been around four years or so now.
What do I think about the stability of the solution?
The solution is very stable. Since 2018, since we started with them, we haven't faced any issues with these switches, except for one instance where we switched to a new switch and needed to restart to enable the functionality.
Other than that, the switches are working great. There were only two times we restarted them due to an incident with the power equipment. The switches restarted because of a power issue, and not due to the switch itself having a problem.
What do I think about the scalability of the solution?
The solution is scalable. We're actually using it using iStack. It is stackable and very scalable to add more switches. It's quite easy to expand everything.
We're using these for our core network. It's across all our core network that is going through our IT department. For that reason, many people are on them. It's likely about 50 people 50, plus the user traffic. We're an ISP. We have some servers and portals that use these servers, switches to reach the network. Therefore, many, many users use that. We have a lot of user traffic going through the switches.
How are customer service and technical support?
The technical support is fine. We've had, several moments in these last four years where we've requested Cisco technical support and they were very quick to respond and provide assistance. It's taken, at a maximum, two days to go from request to support. they are very responsive. We are very satisfied with their level of service.
What's my experience with pricing, setup cost, and licensing?
As I understand, Cisco's prices are very high and other vendors might have a lower price. Therefore, we're considering Aruba or Huawei or maybe other vendors as well for both access switches and managed wireless solutions (as in lightweight access points with controllers and these kinds of networks).
Which other solutions did I evaluate?
Due to the wireless network upgrade, I'm considering other measures as well as Cisco. We're considering Aruba and we're considering Huawei. I'm considering switching to other vendors mainly because of the price.
What other advice do I have?
We are a customer and an end-user.
We deal with a lot of Cisco products. We use maybe 20 or so Cisco switches.
We have an old 2960-X and a 2960 Plus. We also have three 9300 switches, which are the newer model.
I would advise other users to plan for a larger network than you currently need. For example, if you need 20 ports on a switch and you're ordering this equipment. order a 48 port one, as you'll find that you quickly consume the 20 ports and you need upgrades of two, three, four, five, six. You'll need upgrades quickly and you'll find yourself ordering another switch to replace this one. The most sensible recommendation is to order one bigger switch, which is better than replacing the switch you have within one year.
I'd rate the solution at a nine out of ten. The switches are excellent.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Cisco Catalyst Switches
June 2025

Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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Head, IT Division at USTTB
Easy to deploy, stable, and have been running without any problem
Pros and Cons
- "They are stable. We haven't had any particular problem with them."
- "Their price should be improved. They are a little bit expensive."
What is our primary use case?
We have the Cisco Catalyst 2940 Series switches. We usually use these switches for connections inside our office. We have a three-story building, so we have quite a number of switches to connect specific departments. These switches are mainly used to share a connection among computers in a specific department.
What is most valuable?
They are stable. We haven't had any particular problem with them.
What needs improvement?
Their price should be improved. They are a little bit expensive.
For how long have I used the solution?
We have been using these switches for around five years.
What do I think about the stability of the solution?
They are stable. We haven't had any problems. There was a time when due to power failures or outages, we lost some switches and had to replace them. Power is very unstable here, and we are experiencing outages due to heat.
In one of the devices that I am using, I notice lights blinking from time to time. I don't know whether it is related to the equipment, but it seems that the connection is not going through. It only occurs from time to time. I am yet to understand the reason behind this. It is not a big problem, and we are able to use it.
What do I think about the scalability of the solution?
Our network doesn't grow so much, and it has more or less the same things. We are a public university, and we have three sites. I am at one of the sites. At this site, we have about 60 to 70 people. We also have our campuses where some of these switches are used. All in all, we have about 1,000 people.
We are setting up a national research and education network for which we have acquired some Cisco Catalyst 9000 Series switches, which are new to me. When we start using these, I would have more to say about what they can achieve in terms of scalability.
How are customer service and technical support?
We don't have external technical support. Unfortunately, this is not something that works very well in a country like ours. We have to rely on our own technicians.
Which solution did I use previously and why did I switch?
We have had the opportunity, although not so extensively, to use MikroTik. In my experience, they are easy to use, and they are cheaper. Our financial department opted for Cisco, but we are satisfied with Cisco.
How was the initial setup?
It is easy. We haven't had much trouble.
What about the implementation team?
I can do it by myself.
What's my experience with pricing, setup cost, and licensing?
They are a little bit expensive. We are a public institution, so we go through other traders, and sometimes, they put in their own surplus price because it is a government contract. Cisco products are expensive, especially when you compare them to Huawei.
What other advice do I have?
I would surely recommend this solution. We plan to keep using these switches.
I would rate Cisco Catalyst Switches an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Information Systems / ISSO at Spectra Technologies LLC
Good warranty and continued firmware support, extremely stable, and very scalable
Pros and Cons
- "The warranty and continued firmware support are most valuable."
- "Their centralized management could be better. There should be some kind of software for centralized management so that I don't need somebody else to manage it."
What is our primary use case?
We have Cisco Catalyst 2960 series. We're using them for core switches at two locations. We are also using them as endpoint switches and distribution switches.
What is most valuable?
The warranty and continued firmware support are most valuable.
What needs improvement?
Their centralized management could be better. There should be some kind of software for centralized management so that I don't need somebody else to manage it.
For how long have I used the solution?
We have been running them for 12 years.
What do I think about the stability of the solution?
They are extremely stable. We've been running them for 12 years, and we lost the uptime only due to power loss. We had only one of them go bad, and it was through the lightning.
What do I think about the scalability of the solution?
It is very scalable. We have at least one in every building, and we have over 70 buildings that we maintain. Some buildings have even up to five of these.
How are customer service and technical support?
Their tech support is great. We never had any issues. It is also easy to find a solution by using their community forums. Because Cisco is so widely used, you can find answers for any issue online.
How was the initial setup?
It was straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of these switches is on the upper end. It is around $3,500 plus for a 24-Port switch. These switches are more expensive than Linksys and TP-Link, but you get what you pay for. If you look at the pros and cons per switch, you can justify the cost compared to a lesser and cheaper brand.
What other advice do I have?
I would rate Cisco Catalyst Switches an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at a construction company with 11-50 employees
Flexible, user-friendly, stable, and easily set up with the proper training
Pros and Cons
- "These switches are flexible and user-friendly."
- "Installing and configuring these switches requires the proper training."
What is our primary use case?
We are a solution provider and Cisco switches are one of the products that we provide to our customers. It is primarily used for datacenter networking.
What is most valuable?
These switches are flexible and user-friendly.
What needs improvement?
Installing and configuring these switches requires the proper training.
For how long have I used the solution?
We have been selling Cisco Catalyst Switches for three years.
What do I think about the stability of the solution?
This product has very good stability.
What do I think about the scalability of the solution?
The scalability depends on the design, not the product.
Based on our demand, we will continue supplying these switches to both new and existing clients.
Which solution did I use previously and why did I switch?
We also work with Cisco Nexus switches.
How was the initial setup?
The installation is straightforward for somebody who has been trained. Somebody has to have the training to properly configure and work with it. It cannot be used out of the box by somebody who is unfamiliar with the technology.
The length of time required for deployment depends on the size of the environment and the number of switches.
What about the implementation team?
We deploy and maintain this solution for our clients. We have a team of between 12 and 15 engineers.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product.
There are different versions of these switches, where some of them have licenses and some do not. The subscription is often renewed every three years.
What other advice do I have?
In summary, this is a good product and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Sr. Project Engineer at a manufacturing company with 10,001+ employees
Reliable, with good virtual LAN, and outstanding support
Pros and Cons
- "This technology is a completely mature technology and I don't think anything needs to be changed."
- "Scaling can be quite costly."
What is our primary use case?
We use this solution for LAN and WAN networking.
We are system integrators, and we provide maintenance services for our clients.
What is most valuable?
The most valuable feature of this solution is the Virtual LAN.
This technology is completely mature and I don't think anything needs to be changed.
What needs improvement?
Scaling can be quite costly.
For how long have I used the solution?
I have been working with Cisco Catalyst Switches for ten years.
We are using the latest version.
What do I think about the stability of the solution?
It's an extremely stable product.
What do I think about the scalability of the solution?
It's a scalable solution, but at a high cost.
Our clients have large-sized companies.
How are customer service and technical support?
We have contacted technical support. The support is excellent and they are efficient.
Which solution did I use previously and why did I switch?
We are using other brands but the volume is very small compared to the Cisco Catalyst Switches.
Cisco has advantages in terms of stability, reliability, and scalability as well.
How was the initial setup?
The initial setup was complex but has since been simplified.
To deploy with one node can take 10 to 15 minutes.
This solution requires long-term maintenance.
What's my experience with pricing, setup cost, and licensing?
The price is in an affordable range and everything is included.
What other advice do I have?
I would advise going with Cisco because they have an outstanding support team.
They can support up to the extent of installation. They have other services as well, such as RMN.
Your network downtime is minimal, and your business will not suffer in case of any trouble in the network. I would definitely recommend going with Cisco only.
I would rate Cisco Catalyst Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Telecommunications Engineer at Universidad
Good performance and load-balancing capabilities, and good integration with other brands
Pros and Cons
- "The most valuable feature is load balancing."
- "I would like to see a graphical user interface for the configuration."
What is our primary use case?
We are a solution provider and Cisco Catalyst Switches are one of the network products that we provide to our clients. Within the past year, we have implemented Catalyst 2960 switches and Cisco 1900 Series routers.
I am implementing complex solutions with the Catalyst series that include the Spanning Tree Protocol. I build these solutions for educational institutions that are servicing professors and students, including wireless services.
What is most valuable?
The performance is good for complex solutions.
The most valuable feature is load balancing.
The integration with other brands is good.
What needs improvement?
I would like to see a graphical user interface for the configuration. This is something that other brands and models have.
For how long have I used the solution?
I have worked with the Cisco brand for the past seven years.
What do I think about the stability of the solution?
I am fine with the stability. With the protocol that was implemented, the network has not gone down.
What do I think about the scalability of the solution?
Scalability is good and is suitable for an enterprise network.
My clients are normally small companies.
How are customer service and technical support?
I don't usually contact technical support. I am familiar with the forum, so I search there when I need information. The documentation, manuals, and community support are all good.
Which solution did I use previously and why did I switch?
My client is using switches from MikroTik and Ubiquiti access points. We have also dealt with other vendors, including Cisco and Huawei, in the delivery of solutions to our customers. My clients choose Cisco because of the stability and performance.
I have also worked with telecom enterprises in the past, which included working with Cisco products Catalyst and Nexus.
How was the initial setup?
I have worked with these switches and know how to configure them.
The length of time required for deployment depends on the size of the network. For a network of 15 switches, it takes me two or three days to configure.
What's my experience with pricing, setup cost, and licensing?
The price is too high for this market. Catalyst switches are more expensive than the competing options.
Which other solutions did I evaluate?
I am currently evaluating several options for my client. Their goal is to improve the reliability and architecture of the network, to give them improved scalability and performance. They need a good switch, but the budget is small so I am searching for the most cost-economical one that suits their needs. In fact, for them, the price is essential now.
What other advice do I have?
Overall, these switches are very good. I like to work with them because they have advanced capabilities. I recommend this product because Cisco has proprietary protocols and we are happy with them.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller and Implementer
Network Engineer at a retailer with 10,001+ employees
Easy to use, flexible, and simple to set up
Pros and Cons
- "The solution is extremely flexible."
- "The solution is expensive. They should work on their pricing model to try to make it more affordable for customers."
What is our primary use case?
We pretty much use the solution primarily for everything that connects to a network. For example, we use it for user work stations or some endpoint equipment.
What is most valuable?
The solution is quite stable.
We've found the product to be very easy to use.
The solution is extremely flexible.
You can scale the solution by simply adding another device.
The solution is very easy to set up.
What needs improvement?
The solution is expensive. They should work on their pricing model to try to make it more affordable for customers.
For how long have I used the solution?
I've been using the solution for more than a year at this point. It hasn't been too long.
What do I think about the stability of the solution?
We haven't had any issues with the stability. It doesn't crash or freeze. There aren't bugs or glitches. It's been good. It's a reliable product so far.
What do I think about the scalability of the solution?
The solution is not stackable. To gain any kind of scalability with the solution is just about adding another 2960 Catalyst device. IN that sense, you can scale it however you like.
In our organization, we have about 3,000 users on the solution.
How are customer service and technical support?
I've never contacted technical support and therefore I can't speak to how knowledgeable or responsive they are.
Which solution did I use previously and why did I switch?
I did use Ubiquiti switches at one point in time, however, they were not enterprise-level products. They were more designed for small or medium-sized organizations. It's hard to compare the two.
How was the initial setup?
The installation of the solution is not complex. The implementation is very, very straightforward. If you have a prepared configuration, a basic configuration, for example, it takes about, 10 minutes to configure the switch. Installation is just plugging power into it, and connecting it. It's very easy. You don't need to be too technical.
We had three people that handled deployment and maintenance.
We do plan to increase usage. We bought some more devices at the end of last year. We're just waiting for them to arrive. It's my understanding that the 2960-Plus is going out of sale this year. Therefore, we'll have to find some replacement series if we want to buy more switches.
What about the implementation team?
I've handled the installation myself. I did not need the assistance of anyone. We didn't need to hire consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit expensive.
What other advice do I have?
We use the Catalyst Series 2960 or the 2960-Plus and some L3 switches for distribution-level switches, such as the 3850, which are out of sale and at end-of-life now. We're using the current versions of the solution for the most part.
I'd recommend the solution to other organizations.
Overall, I would rate it at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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