Try our new research platform with insights from 80,000+ expert users
Director at Globe Internet Limited
Reseller
Can establish connections easily, can be managed remotely, and is stable and scalable
Pros and Cons
  • "With other routing protocols, we have had to send team members to perform installations and configurations. There is a lot of work involved. However with SD-WAN, once it is installed it is fully automated, and we can do all other tasks remotely. We don't have to send staff out to the client's location. It's very independent, and we can establish SD-WAN connectivity easily. It is secure as well."
  • "The cost is too high for certain countries, for example, those in Africa. The solution needs to be more cost-effective."

What is most valuable?

With other routing protocols, we have had to send team members to perform installations and configurations. There is a lot of work involved. However with SD-WAN, once it is installed it is fully automated, and we can do all other tasks remotely. We don't have to send staff out to the client's location.

It's very independent, and we can establish SD-WAN connectivity easily. It is secure as well.

What needs improvement?

The cost is too high for certain countries, for example, those in Africa. The solution needs to be more cost-effective.

I would like to see AI functionalities added to future releases. I would also like to see endpoint protection features with encryption technology to prevent data from being copied from different locations.

For how long have I used the solution?

We have been working with Cisco SD-WAN for one year.

What do I think about the stability of the solution?

Cisco SD-WAN is a stable solution. I have not seen any issues with stability. If you do the preventive management exercises, ensure that you have the right temperature, regularly perform inspections, and monitor the solution properly, then everything will work perfectly.

Buyer's Guide
Cisco Catalyst SD-WAN
May 2025
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,271 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is certainly a scalable solution. For example, you could start with the 10G module and upgrade to 40G, 100G, or DWDM. It is handled on a module basis.

We probably have 400 to 500 users.

How was the initial setup?

The initial setup can be straightforward if you have experienced staff.

What's my experience with pricing, setup cost, and licensing?

Cost-wise, Cisco SD-WAN is comparatively high. 

What other advice do I have?

Cisco SD-WAN is a wonderful solution, and I would give it an eight out of ten. I recommend it because it is easy to establish connectivity and is an independent solution that does not require you send staff out to a client's location.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

PeerSpot user
Roland Hambleton - PeerSpot reviewer
Technical Director at Optko
Real User
Scalable, stable, but not competitively priced
Pros and Cons
  • "Cisco SD-WAN is a good product."
  • "I would recommend better-integrated management."

What is our primary use case?

We use it for network services. We use them as edge network devices, edge network routers, and firewall routers.

What is most valuable?

We looked at an SD-WAN service and Cisco was a vendor that provided termination of those services. We bought it and it met the specification. Cisco Viptela solution met the specification for our network.

What needs improvement?

I would recommend better-integrated management. Some of the other vendors have moved to integrated management platforms. Better analytics and operational consoles with a deployment configuration that can work easily across the network. 

For how long have I used the solution?

I have been using Cisco SD-WAN for over five years.

What do I think about the stability of the solution?

It is pretty good. We have been reasonably happy with it.

What do I think about the scalability of the solution?

The scalability is fine. The issue has not been an issue of technology, it's been one of price. 

How was the initial setup?

It was straightforward.

What about the implementation team?

We had a vendor and it was not hard. We took a while to get the templates, but not that long. 

What's my experience with pricing, setup cost, and licensing?

Cisco SD-WAN is a good product, but as I said earlier, it's not priced competitively. There is nothing wrong with the product, but it is not as good as what you can buy from other vendors for a lower price. It depends because it's bandwidth-based licensing. It depends on how much bandwidth you put through it. Other products on the market do not have any licensing for bandwidth and that is one of its cost issues. 

What other advice do I have?

We will be migrating to a different vendor. I would rate Cisco SD-WAN a six on a scale of one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Buyer's Guide
Cisco Catalyst SD-WAN
May 2025
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,271 professionals have used our research since 2012.
Sr Manager Infrastructure at a financial services firm with 5,001-10,000 employees
Real User
Allows you to consolidate branch links but lacks flexibility in licensing
Pros and Cons
  • "SD-WAN is very stable - once it's deployed, you can just forget about it, it runs by itself."
  • "The initial setup was not very straightforward, but it gets easier the more deployments you complete."

What is our primary use case?

We use this solution to interconnect our branches with the headquarters and interconnect other countries with the hub.

How has it helped my organization?

Before we deployed SD-WAN, we used to have at least two links per branch but could only use one at a time. Now we are able to use all the links together.

What is most valuable?

The best feature about SD-WAN is the ability to consolidate the links to the branch and load-balance the traffic.

What needs improvement?

There should be more flexibility in the licensing. In the next release, I would like Cisco to add all the troubleshooting tools from Viptela to SD-WAN.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the stability of the solution?

SD-WAN is very stable - once it's deployed, you can just forget about it, it runs by itself.

What do I think about the scalability of the solution?

This solution is very scalable - the only requirement is to add the licenses for the devices being brought on board.

How was the initial setup?

The initial setup was not very straightforward, but it gets easier the more deployments you complete.

What about the implementation team?

We used an integrator and Cisco themselves.

What's my experience with pricing, setup cost, and licensing?

When purchasing, there are so many features available that it's quite confusing deciding which to choose. And some of the devices force you to buy licenses you don't want. 

What other advice do I have?

As far as deployment is concerned, either get Cisco Professional Services or an integrator to assist, as the person taking lead on deployment needs to have experience with the product. I'd give this product a score of seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Alex Shengelevich - PeerSpot reviewer
Chief technology officer at Winncom Technologies
Real User
An easy-to-set-up solution, is scalable, stable and helpful for our customers
Pros and Cons
  • "It is a very scalable solution."
  • "The solution is expensive and could be cheaper."

What is our primary use case?

We are an IT integration company that implements this solution for customers and clients. We deploy the solution on-premises.

What is most valuable?

The solution is stable.

What needs improvement?

The solution is expensive and could be cheaper.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It is a very scalable solution. 

How are customer service and support?

We have experience with customer service and support.

How was the initial setup?

The initial setup is straightforward in a laboratory environment, but when we started implementing it in the field, we had some problems. We are deploying a pilot of the solution for a few branches.

What was our ROI?

We have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

We have a subscription and a three-year license.

What other advice do I have?

I rate the solution a nine out of ten and I would recommend it to others. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer

PeerSpot user
Premnath Jaganathan - PeerSpot reviewer
Product Manager at Uop Ipl
Real User
Top 5Leaderboard
Gives good ROI but setup is complex
Pros and Cons
  • "Cisco SD-WAN's most valuable feature is the ease of transition."
  • "If you don't have an in-house design team or outsource to a third party with expertise, the setup will be difficult."

What is most valuable?

Cisco SD-WAN's most valuable feature is the ease of transition.

What needs improvement?

Cisco SD-WAN's smart account stuff could be improved. People still think they're using traditional licenses, so customers need a lot of education on using SD-WAN devices, especially on the smart/virtual account side.

For how long have I used the solution?

I've been using Cisco SD-WAN for about two years.

What do I think about the stability of the solution?

Cisco SD-WAN's stability is good - I haven't found any issues at the operational level.

What do I think about the scalability of the solution?

Cisco SD-WAN's scalability is good.

How was the initial setup?

The initial setup was complex and required us to plan ahead. If you don't have an in-house design team or outsource to a third party with expertise, the setup will be difficult.

What was our ROI?

It takes some time, but Cisco SD-WAN gives a good ROI - for example, we have had some savings in terms of transport.

What other advice do I have?

I'd advise anybody thinking of implementing Cisco SD-WAN to learn the smart and virtual account setup and the staging and installation process very clearly. This isn't just a case of buying a license or device and installing it, you need to create a lot of stuff, so you need to understand the technology before buying it, at least in a test lab or non-production environment. I would give Cisco SD-WAN a rating of seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

PeerSpot user
reviewer1581828 - PeerSpot reviewer
Technical Architect at a comms service provider with 10,001+ employees
Real User
Allows businesses to avoid any unnecessary lengthy network changes
Pros and Cons
  • "This solution comes with comprehensive technical support."
  • "The Cisco way of thinking is to create umbrella-like solutions. I would prefer it if this solution was separate from the entire monstrous Cisco portfolio."

What is our primary use case?

Our retail clients use this solution to connect their branches.

How has it helped my organization?

With this SD-WAN solution, all we have to do is configure the VM network. The older reconfiguration could take months or even years because we needed to check, verify, test — this was very hectic. I would say that this solution allows businesses to avoid any unnecessary lengthy network changes. At the same time, necessary network changes can be done quickly and easily.

What is most valuable?

This solution comes with comprehensive technical support. 

What needs improvement?

Cisco should focus more on making products that are convenient for users. Sadly, I think they are more interested in making money rather than making reliable products. 

The Cisco way of thinking is to create umbrella-like solutions. I would prefer it if this solution was separate from the entire monstrous Cisco portfolio, without additional marketing and other unnecessary features. Still, so far it has been working well. Plus, the support is great. The only drawback is that it's an expensive solution. 

For how long have I used the solution?

I have been selling Cisco SD-WAN for two years.

What do I think about the stability of the solution?

For standard use, it's pretty stable. If you want to use this solution to manage traffic, then it depends on the release. Cisco has several patches for a variety of problems. Still, they can't guarantee that there won't' be any bugs. 

What do I think about the scalability of the solution?

This solution is pretty scalable. 

How are customer service and technical support?

Cisco's technical support is great. 

How was the initial setup?

The initial setup is complex. Setting up the controllers and the certification center is difficult. 

What's my experience with pricing, setup cost, and licensing?

In the Russian market where we operate, this solution is expensive. 

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of nine. 

If you're interested in using this solution, first ask yourself how often do you need to change your network configuration? If you rarely have to switch, then you don't need SD-WAN.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

PeerSpot user
Magdy Raafat - PeerSpot reviewer
Presales Consultant at Orange Business Services
Reseller
Enables migration from LAN circuit to the internet using a secure edge SD-WAN for communication
Pros and Cons
  • "The scalability is the most valuable feature."
  • "The platform needs to be updated to be more stable and simple."

What is our primary use case?

The purpose of this solution is mainly for migration from the LAN circuit to the internet using a secure edge SD-WAN for communication.

We are using the latest version of this solution. The solution is deployed on-premises and on the cloud.

This solution is mainly used in the pre-sales department, and then it's implemented by the implementation team.

What is most valuable?

The scalability is the most valuable feature.

What needs improvement?

The platform needs to be updated to be more stable and simple.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

Sometimes it's a little buggy, so there needs to be some updates to make the solution more stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support is generally useful.

Which solution did I use previously and why did I switch?

Cisco SD-WAN was our company's first choice, but they also use Fortinet.

How was the initial setup?

The solution is "plug and play," but sometimes it needs manual intervention. Maintenance depends on the customer's number of devices.

What about the implementation team?

Deployment is mainly done in-house.

What's my experience with pricing, setup cost, and licensing?

It's costly. The cost is high compared to competitors.

There are many different licenses and devices. There's the license and the device itself as hardware, and the license as software. It varies between the hardware and software, and they have many free licensing models. So, there isn't an exact price. There are also many discounts in the middle before they provide it to the customer.

What other advice do I have?

I would rate this solution 7 out of 10. 

My advice is to identify your real needs for the solution. Do you really need SD-WAN or are you just following the trends?

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

PeerSpot user
reviewer1657632 - PeerSpot reviewer
Vice President Of Services at a tech services company with 51-200 employees
Real User
Scalable with good visibility but needs native connectivity into the major cloud providers
Pros and Cons
  • "The solution can scale. We haven't had any issues doing so."
  • "Technical support could be more helpful and responsive."

What is our primary use case?

The solution is primarily just for software-defined WAN or WAN edge solutions. We use it to connect to data centers.

What is most valuable?

All the features that they have in there have been great. The solution offers good quality of service, visibility, connectivity, and security. It's all of that stuff that makes it good. That is what's required.

Cisco is finding its footing in that area, and they're getting better.

For our team, the installation is pretty straightforward.

The solution can scale. We haven't had any issues doing so.

What needs improvement?

The quality could always continuously improve. For example, we've had stability concerns in the past.

Native connectivity into the major cloud providers would be ideal.

Often, the solution does require a specialized team to come in and assist with the initial setup.

Technical support could be more helpful and responsive. 

For how long have I used the solution?

I've been dealing with the solution for three or four years at this point. 

What do I think about the stability of the solution?

The solution could be more stable. There are issues that they've had to deal with.

What do I think about the scalability of the solution?

The solution seems to be scalable so far. For all the opportunities we've been involved with, it's been good and we haven't hit a wall.

How are customer service and technical support?

We do deal with technical support from time to time. Their tech support could be better. We are not 100% satisfied with the level of service they offer.

How was the initial setup?

For us, the implementation is easy, as we are trained to handle it. The product usually requires somebody like us to come in there and help customers through this.

Deployment times vary depending on the client and the environment. It depends on how big, the opportunity, how many sites, how many branches, et cetera. All of that stuff comes into play.

What about the implementation team?

We assist our clients with the implementation process.

What's my experience with pricing, setup cost, and licensing?

I can't speak to the costs associated with the product. We get involved with just the installations, that's all.

What other advice do I have?

We're a service partner. As implementors, we install all versions. Usually, however, when we get involved, it's always the latest version that we are installing.

I'd advise users to understand what they're getting. It's a good idea to probably do a POC to see it and make sure it meets all the requirements that the company is looking for before buying in completely.

I'd rate the solution at a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.