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Taimoor Khan - PeerSpot reviewer
Network Operations Engineer at Inara Technologies
Reseller
Top 10
Cooperative support, stable, and secure
Pros and Cons
  • "When we have had power outages for a few hours we have had no issue with Cisco SD-WAN coming back online and functioning."
  • "We had some issues with Cisco SD-WAN but somehow we troubleshot it and things are going well. The issues have not been a large problem."

What is most valuable?

Cisco SD-WAN is highly secure.

What needs improvement?

We had some issues with Cisco SD-WAN but somehow we troubleshot it and things are going well. The issues have not been a large problem.

For how long have I used the solution?

I have been using Cisco SD-WAN for approximately 18 months.

What do I think about the stability of the solution?

When we have had power outages for a few hours we have had no issue with Cisco SD-WAN coming back online and functioning.

Buyer's Guide
Cisco Catalyst SD-WAN
June 2025
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What other advice do I have?

The technical support is good from Cisco. When we have a problem we notify Cisco and within a day or two, they will have solved the situation. They are very cooperative.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
TEDDY LLANO - PeerSpot reviewer
Technical Lead at Yssy
Reseller
Beneficial AI, good interface, and easy to use
Pros and Cons
  • "The most valuable features in Cisco SD-WAN are the QoS, AI, and simple interface for users to access."
  • "There should be more security features in the hybrid and on-premise deployments of Cisco SD-WAN. The cloud has most of the security features."

What is our primary use case?

We are using Cisco SD-WAN in the public sector and it is deployed in a hybrid infrastructure.

What is most valuable?

The most valuable features in Cisco SD-WAN are the QoS, AI, and simple interface for users to access.

What needs improvement?

There should be more security features in the hybrid and on-premise deployments of Cisco SD-WAN. The cloud has most of the security features.

The AI is good, however, they can improve on it. The endpoint flow from the router to the data center needs to have consistency. Cisco doesn't have a solution for all the devices for the customer. We need more support for all kinds of devices.

For how long have I used the solution?

I have been using Cisco SD-WAN for approximately four years.

What other advice do I have?

I rate Cisco SD-WAN an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst SD-WAN
June 2025
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
reviewer1804251 - PeerSpot reviewer
Executive - Coastal Operations at a tech services company with 5,001-10,000 employees
Real User
Excellent support, highly reliable, and scalable
Pros and Cons
  • "Cisco SD-WAN is a highly stable solution."
  • "Cisco SD-WAN is not as easy to deploy as the Meraki and FortiGate solutions. The zero-touch deployment could be a lot better. The deployment and initial setup are complicated and could be better."

What is our primary use case?

Cisco SD-WAN is used to establish a wide area network, a WAN for LAN, WiFi, and support.

For how long have I used the solution?

I have been using Cisco SD-WAN for approximately 15 years.

What do I think about the stability of the solution?

Cisco SD-WAN is a highly stable solution.

What do I think about the scalability of the solution?

The scalability of Cisco SD-WAN is great.

How are customer service and support?

The technical support from Cisco SD-WAN is excellent.

How was the initial setup?

Cisco SD-WAN is not as easy to deploy as the Meraki and FortiGate solutions. The zero-touch deployment could be a lot better. The deployment and initial setup are complicated and could be better.

What's my experience with pricing, setup cost, and licensing?

Cisco SD-WAN is more expensive than its competitors.

What other advice do I have?

Cisco SD-WAN is a great solution and definitely worth the investment.

I rate Cisco SD-WAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1252953 - PeerSpot reviewer
Network Solutions Architect at a computer software company with 201-500 employees
Real User
Well-document, easy to deploy, simple to manage and use
Pros and Cons
  • "The most valuable features are manageability, scalability, and simplicity."
  • "We have had some problems with the licensing model, and it is something that should be improved."

What is our primary use case?

We are a solution provider and SD-WAN, Cisco's software-defined wide area network, is one of the products that we work with.

At this point, only one of our clients has implemented this solution. They are a bank that has redundant links in their branches.

What is most valuable?

The most valuable features are manageability, scalability, and simplicity.

What needs improvement?

We have had some problems with the licensing model, and it is something that should be improved. Specifically, Cisco has some bugs regarding licensing that they need to resolve.

What do I think about the stability of the solution?

Cisco's SD-WAN is a stable product.

What do I think about the scalability of the solution?

This is a scalable solution. Our financial client has approximately 200 branches.

How are customer service and support?

This was our first implementation of this solution and we didn't need to contact technical support.

Which solution did I use previously and why did I switch?

I have used Citrix SD-WAN as well, although I have very little experience with it.

How was the initial setup?

The process is well documented and the installation is easy. In our team, we have four people on the team to implement SD-WAN.

The length of time required for deployment depends on the environment. For controllers, it takes between two and three days to deploy. For individual branches, it depends on the situation.

What about the implementation team?

We have an in-house team of four people for deployment and maintenance.

What other advice do I have?

Overall, this is a good solution and I recommend it. The only complaint I have is that I would like them to resolve the problems with the licensing model.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1079229 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 51-200 employees
Real User
Great centralized management and nice interface but the pricing is high
Pros and Cons
  • "You can easily scale the product."
  • "It should also be much more affordable for a larger number of customers."

What is our primary use case?

Typically it's used for connecting the hundreds of branches to multiple data centers and also the headquarters. 

How has it helped my organization?

The mean time between the failures is much lower than was before. Also, the man-hours required are fewer. Overall, the user experience is better than before this solution.

What is most valuable?

The application link selection, I would say, is quite useful. 

The load sharing over the multiple links is great. 

We like the centralized management and aggregation aspects.

Technology-wise, it's decent.

The solution is pretty stable.

You can easily scale the product.

They did a new interface of Cisco SD-WAN. It's good.

What needs improvement?

They need to improve the licensing, definitely. It needs to be easier to license. It should also be much more affordable for a larger number of customers. This is one of the main issues when working with customers. When you want to offer them the solution, they really do not like the price.

I would love to have better templating. It needs a more user-friendly interface. 

They need to add the features that help to configure and navigate the daily features. 

What do I think about the stability of the solution?

It's stable enough. They hardened it to their operating system. It's not an issue.

What do I think about the scalability of the solution?

It scales to a very high number, in terms of the hardware branch elements or hubs, or data centers, or even the cloud connection points. Scaling is not really an issue when it comes to Cisco SD-WAN. 

We currently have two customers on the solution. Right now, mostly, it's in the phase of testing to see how it fits the customer environment. They are considering growing in terms of the sizing and migrating all their traditional or legacy network to SD-WAN. 

How are customer service and support?

Technical support is decent from the Cisco side. We have no complaints about their level of service.

Which solution did I use previously and why did I switch?

We definitely worked with the other vendors, other competitive vendors. All of them have pros and cons. I have not switched from one vendor SD-WAN to Cisco. It's a relatively easy technology, however, it's not that easy to switch from A to B. We've worked with, for example, HPE, Aruba, and Fortinet.

How was the initial setup?

The initial setup is definitely not straightforward. It takes a lot of experience and knowledge to properly run up the system and clean up all the moving parts, and all the elements of the fabric. After that, the operation is easy. Operation is not that hard, however, to get there, the initial startup is not that easy.

The deployment time depends on the scale, however, typically, the controller spins up after one or two weeks. That's not counting the high-level designs or lower-level designs. 

The deployment only needs one or two engineers, and then you might need one person to handle maintenance requirements.

What about the implementation team?

We are the partners, therefore we are the value-added resellers. So what we do, is to help the customers do the implementation.

What was our ROI?

The ROI is really good. However, it depends on the company. I can't really evaluate the ROI in general. For some, it will be very high, and for some, it'll be very low. It depends on what they do, and what their expenses are.

What's my experience with pricing, setup cost, and licensing?

The costs to use the product are quite high.

That said, I can't speak to the exact licensing arrangements.

The most annoying thing is that you have to pay an annual subscription in order to operate the whole fabric. Regardless, the customer isn't getting the signatures or any updates. It's just for the functionality to continue as it is. It's also very annoying. This is not only for Cisco. It's true for others as well.

Which other solutions did I evaluate?

A solution we're currently considering right now is Versa.

What other advice do I have?

We are Cisco partners.

It's a decent technology. If a company really wants to go with SD-WAN, Cisco is one of the greatest in this area, definitely. If they have the budget for that allocated, and the operating expenses are allocated for the coming years, then I would suggest going ahead and trying it. There is always an option to go back to the traditional networking when it comes to Cisco. Therefore, if you don't like SD-WAN, you don't have to throw away the hardware. You can keep the legacy or traditional connections. That's one of the benefits of having Cisco SD-WAN.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1672659 - PeerSpot reviewer
Design Engineer at a comms service provider with 10,001+ employees
Real User
Simple to install, stable, scalable, and has excellent support
Pros and Cons
  • "Cisco SD-WAN is a very good product."
  • "We don't have any issues with this solution other than the price."

What is most valuable?

Cisco SD-WAN is a very good product. It is difficult to highlight one specific feature.

What needs improvement?

We don't have any issues with this solution other than the price.

For how long have I used the solution?

I have been working with Cisco SD-WAN for a couple of years.

We have recently upgraded to the newest version.

What do I think about the stability of the solution?

Cisco SD-WAN is a stable product.

What do I think about the scalability of the solution?

Cisco SD-WAN is a scalable solution.

We have many users in our organization.

How are customer service and support?

The technical support is excellent.

Which solution did I use previously and why did I switch?

I have worked with VMware products, but not with SD-WAN.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

What's my experience with pricing, setup cost, and licensing?

The price is high.

What other advice do I have?

It's a good product, it's stable, and has good support.

I would rate Cisco SD-WAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1222212 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Real User
A scalable and stable solution which has good support and is easy to install
Pros and Cons
  • "Installation is easy."
  • "Compresson deduplication should be added."

What is our primary use case?

Primarily, the solution is meant for multi-side locations, in which different kinds of MPLS and internet to MPLS scaling over are involved, as well as configurations based on the latencies and data availability of the links. These are the kinds of parameter services to which I refer. In a nutshell, the solution focuses on the availability of the network from one side to the other. 

What needs improvement?

As there are several improvements we wish to see in the next release, I would rate the solution as an eight out of ten. 

Compresson deduplication should be added. This would make the solution excellent. The solution already affords availability, scalability, link monitoring and performance monitoring on the link. This means that if deduplication and compression could be added then, obviously, it would result in a compression of the data and a faster transmission between the side. 

If deduplication can be added at the source, then this will, certainly, greatly speed up the packet moment. 

For how long have I used the solution?

We have been engaged with Cisco and its various solutions for around 10 or 15 years, since the start, and specifically with Cisco SD-WAN for five or six years. We did not provide the solution during the middle of last year, although we did so previously. We have not sold the solution over this past year and have, instead, acted as a service partner. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and technical support?

Cisco technical support is fairly good. 

Which solution did I use previously and why did I switch?

We have at least 10 to 15 customers making use of SD-WAN, but three or four when it comes to Cisco SD-WAN. This is because we also deal in other products, such as the segment concerning Silver Peak, Barracuda and NG Firewall. As we act as the consultant, we do not limit ourselves exclusively to the use of Cisco. There are various requirements which must be considered and these differ with the needs of the customer. 

How was the initial setup?

Installation is easy. While I do not recall its duration, I do so that it is not complex. It's pretty straightforward. 

What about the implementation team?

The side in charge of deployment and maintenance and a couple of engineers is sufficient for handling these tasks. 

What's my experience with pricing, setup cost, and licensing?

Cloud subscription management must be paid for, although this does not incur a perpetual fee. The cloud subscription comes with its own cost, owing to the maintenance and management costs that the device has of its own accord. Needless to say, there is a subscription fee involved. It is not free. 

What other advice do I have?

We have installed the solution with one of our customers. We are not its end-user, but the partner or consultant. 

Mostly, deployment is on-premises. XD management is cloud-based. 

Nowadays, there are more than three or four different units and data side locations, which obviously requires some kind of SD-WAN solution, regardless of which product the person plans to use. This is requisite technology for one's network. 

I would certainly recommend this solution to others. 

I rate Cisco SD-WAN as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1599519 - PeerSpot reviewer
Junior Solution Architect at a comms service provider with 51-200 employees
Real User
Useful Zero-Touch provisioning, good performance, and scalable
Pros and Cons
  • "I have found the performance and the Zero-Touch provisioning helpful which makes it easier for us to develop."
  • "The solution could be more secure. Security is always a priority for us."

What is our primary use case?

I have a partner in a manufacturing company that wants to reduce the use of the MPLS when using the internet. I proposed they use Meraki for the SD-WAN hub and since they only wanted to use a few WAN links I suggested the Cisco SD-WAN for their domain, main protection, and the internet for the backup of all the transitions that do not need critical time.

What is most valuable?

I have found the performance and the Zero-Touch provisioning helpful which makes it easier for us to develop.

What needs improvement?

The solution could be more secure. Security is always a priority for us.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

I have found this solution stable.

What do I think about the scalability of the solution?

The solution is scalable.

One of my client's organizations has approximately 5,000 users using the solution.

How was the initial setup?

The solution is easy to implement and maintain. 

If we already agreed on the design and conditions with the customer the installation can take approximately two hours to implement the hub. For the SD-WAN it can take less than one hour and if we use the VPP it is even quicker.

What's my experience with pricing, setup cost, and licensing?

There is no license required for this solution.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco SD-WAN an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.