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Ehsan Emad - PeerSpot reviewer
Head of IT at Synnapex
Reseller
Top 10
Sep 30, 2021
Stable and customizable but configuration could be simplified
Pros and Cons
  • "Customizing SD-WAN is very easy because you can define two colors. You can define two different operators. You can deploy a partial mesh, a full mesh, or hub-and-spoke totally differently. If you want to do this on a DMVPN solution, that's really hard."
  • "SD-WAN is 100 percent stable."
  • "In the next release, Cisco should focus on simplifying the configuration of SD-WAN. SD-WAN has a lot of room to grow."
  • "In the next release, Cisco should focus on simplifying the configuration of SD-WAN."

How has it helped my organization?

Some clients resist switching to new technology and they're also afraid of problems with compatibility and the layout of the NOC. The NOC must change because nowadays new things are happening, but I believe that the beauty of SD-WAN is the vEdge. So for the customers that are afraid of new technologies, we can install the vEdge without spending a lot of money. It's just a virtual machine over there. You can do it on Cisco CSR or even ISR.

So we deploy a new branch or similar branch with this technology and show them. Then they're not afraid of it. It's very easy. Now, vManage is coming. So we have the analytics team, we have all the GUI interfaces so you can create a policy and now deploy it anywhere or you can define it. I believe everything is very easy for the people who want to work with it. 

Technologies are not new. Just the name changes. VPN is the same as VRF, which is the same as Tenant, but the way they're playing with this technology is very different. The method of management is different. I believe that if I show clients what is happening with vManage— the interface, the analytics how you can integrate with them—they will be in love with that. Mostly what I have done is to define and elaborate for them the differences between two solutions, and point out the advantages like visibility and easy management. In the end, but they agree to move to SD-WAN

But I believe that most of the customers are still afraid of SD-WAN because they rely on old solutions. And the old solution was great and working for many years, so they are afraid of the new solution. With vEdge, we have a great way to attract them to make them feel comfortable upgrading everything into the Cisco SD-WAN.

What is most valuable?

The best feature is SD-WAN's automation capabilities. I believe many customers don't care whether we use VPN, or that use color or mGRE. When you're talking about management of, for example, a DMVPN solution or MDI solution, what is the option? So we have to go to a bug-by-bug report, like for example, NSRP to show these things. With vManage, we can see everything. We have a graph that we can click on and it helps us to remember better. 

Another good feature in the HCI is the integration of a health monitoring system. Other solutions like SDx are all the same. They have an integrated health monitoring system. So if you are deploying a data center, the options aren't really that great. But this integrated health system in HCI in vManage or even SD-WAN in the vManage is helping a lot. And also 

Customizing SD-WAN is very easy because you can define two colors. You can define two different operators. You can deploy a partial mesh, a full mesh, or hub-and-spoke totally differently. If you want to do this on a DMVPN solution, that's really hard. Also, things like Quality of Service in mGRE environment, in my opinion, are very hard because when you are dealing with mGRE, you have one tunnel at the hub and a different tunnel at the spoke. So what if I want to limit the traffic in my hub at the spoke? Because I have one tunnel, all the branches will be affected if I implement a limitation or restriction. So that's why we have advanced technology, like adaptive quality of service. With SD-WAN, the QoS is much easier because it is separate from the VPN.

The very beauty of SD-WAN is the separation of the plane. Right now, there are different planes. Compared to other solutions, the whole thing is totally changed. Rebound and vManage came into play as well as the new protocols like PnP. I started to convert most of the solutions from regular DMVPN into SD-WAN because we have the capability to define our VPN or define our color and customize by making a full or partial image. 

What needs improvement?

In the next release, Cisco should focus on simplifying the configuration of SD-WAN.  SD-WAN has a lot of room to grow. If you compare vEdge and something like Cisco CSR, you'll see the difference. Because vEdge is natively from Viptela, it is a little more complicated to set up an SD-WAN compared with an ISE device like CSR or ISR, or ISR 4000. You have now two different configuration spaces like iOS, and then some commands and styles are Viptela. So this is the thing that Cisco should work on. 

For how long have I used the solution?

I've spent a lot of time on it. I started with version 17 when SD-WAN first came out. I continued using the product after Cisco acquired Viptela because I really love Cisco. I followed everything Cisco-related since I was 18 or 19. I got my CCNP in 2003 and my first CCA in 2011. So I spend all my time on Cisco systems. Right now, I have more than 32 certificates. I recently passed the CISSP. I also have more than 20 certificates that have expired, like Cisco Sales Expert, Cisco ASA, VPN, and several old things.

Buyer's Guide
Cisco Catalyst SD-WAN
March 2026
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.

What do I think about the stability of the solution?

SD-WAN is 100 percent stable. If you use the suggested operating system, all the Cisco solutions are stable. According to the Gartner Magic Quadrant rating, I believe Cisco was No. 1 three years ago. Now it is No. 2 or 3, so I believe that they could improve more.
And many customers have used DMVPN or VPN solutions for many years, so those solutions are also extremely stable.

How was the initial setup?

it is very easy to deploy the whole solution. I have a customer with VoIP and data. For most of the data, the hub and spoke are enough, but for IP telephony or collaboration like chatting or video conference, they need to have a connection between spokes —between branches together — but not for data. With SD-WAN it's very easy. 

I think vEdge is much easier to work with when you compare it to Cisco CSR. Most of the people I know prefer to use ZTP or Zero Touch Provisioning, but it depends on the type of customer. With some customers, ZTP maybe is not the best solution. They should know what's going on. And if you try to configure SD-WAN on a solution like ISR 4000 or CSR, and you compare the same thing on vEdge, you will see that the vEdge is very straightforward. I believe in CSR and ISR 4000. There are some glitches. It's possible that you will get a little bit confused, but you have followed the instruction. You have to do it very carefully. Then you make the connection vManage and everything is done.

What other advice do I have?

I would rate Cisco SD-WAN seven out of 10. 

 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at 0
Real User
Top 5
Jul 30, 2024
A router solution with customer-friendly support but is expensive
Pros and Cons
  • "The product is stable."
  • "The tool is very expensive."

What is our primary use case?

We use the solution as a router.

How has it helped my organization?

Cisco is very secure and very fast, and its work is ongoing. They give the commands to what they want.

What is most valuable?

Everything is on one disk. I need to do anything from one end.

What needs improvement?

The solution could be cheaper.

For how long have I used the solution?

I have been using Cisco SD-WAN for about two months.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable. Over 600 users are using this solution.

How are customer service and support?

Support is fast and customer-friendly.

How was the initial setup?

The initial setup is complex and takes about 30 minutes to complete.

What's my experience with pricing, setup cost, and licensing?

The tool is very expensive. It has a five-year subscription.

Which other solutions did I evaluate?

Cisco and Juniper are very costly.

What other advice do I have?

Overall, I rate the solution a six or seven  out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst SD-WAN
March 2026
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Senior Manager at Systems Limited
Real User
Sep 6, 2023
Comes with OMP routing but licensing costs are expensive
Pros and Cons
  • "Cisco SD-WAN has separate OMP routing."
  • "The solution is very costly."

What is most valuable?

Cisco SD-WAN has separate OMP routing. 

What needs improvement?

The solution is very costly. 

For how long have I used the solution?

.I have been working with the solution for a year. 

What do I think about the stability of the solution?

The solution is stable, and you need good connectivity. 

What do I think about the scalability of the solution?

Cisco SD-WAN is scalable. 

How are customer service and support?

Cisco SD-WAN's support was good. 

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

You can get subscriptions for three or five years. 

What other advice do I have?

You need expert engineers to handle Cisco SD-WAN. I rate it a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Alex Shengelevich - PeerSpot reviewer
Chief technology officer at Winncom Technologies
Real User
Jan 15, 2023
An easy-to-set-up solution, is scalable, stable and helpful for our customers
Pros and Cons
  • "It is a very scalable solution."
  • "The solution is expensive and could be cheaper."

What is our primary use case?

We are an IT integration company that implements this solution for customers and clients. We deploy the solution on-premises.

What is most valuable?

The solution is stable.

What needs improvement?

The solution is expensive and could be cheaper.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It is a very scalable solution. 

How are customer service and support?

We have experience with customer service and support.

How was the initial setup?

The initial setup is straightforward in a laboratory environment, but when we started implementing it in the field, we had some problems. We are deploying a pilot of the solution for a few branches.

What was our ROI?

We have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

We have a subscription and a three-year license.

What other advice do I have?

I rate the solution a nine out of ten and I would recommend it to others. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Director at Globe Internet Limited
Reseller
Dec 23, 2022
Can establish connections easily, can be managed remotely, and is stable and scalable
Pros and Cons
  • "With other routing protocols, we have had to send team members to perform installations and configurations. There is a lot of work involved. However with SD-WAN, once it is installed it is fully automated, and we can do all other tasks remotely. We don't have to send staff out to the client's location. It's very independent, and we can establish SD-WAN connectivity easily. It is secure as well."
  • "The cost is too high for certain countries, for example, those in Africa. The solution needs to be more cost-effective."

What is most valuable?

With other routing protocols, we have had to send team members to perform installations and configurations. There is a lot of work involved. However with SD-WAN, once it is installed it is fully automated, and we can do all other tasks remotely. We don't have to send staff out to the client's location.

It's very independent, and we can establish SD-WAN connectivity easily. It is secure as well.

What needs improvement?

The cost is too high for certain countries, for example, those in Africa. The solution needs to be more cost-effective.

I would like to see AI functionalities added to future releases. I would also like to see endpoint protection features with encryption technology to prevent data from being copied from different locations.

For how long have I used the solution?

We have been working with Cisco SD-WAN for one year.

What do I think about the stability of the solution?

Cisco SD-WAN is a stable solution. I have not seen any issues with stability. If you do the preventive management exercises, ensure that you have the right temperature, regularly perform inspections, and monitor the solution properly, then everything will work perfectly.

What do I think about the scalability of the solution?

It is certainly a scalable solution. For example, you could start with the 10G module and upgrade to 40G, 100G, or DWDM. It is handled on a module basis.

We probably have 400 to 500 users.

How was the initial setup?

The initial setup can be straightforward if you have experienced staff.

What's my experience with pricing, setup cost, and licensing?

Cost-wise, Cisco SD-WAN is comparatively high. 

What other advice do I have?

Cisco SD-WAN is a wonderful solution, and I would give it an eight out of ten. I recommend it because it is easy to establish connectivity and is an independent solution that does not require you send staff out to a client's location.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Jeffry Miguel De Los Santos - PeerSpot reviewer
IT manager at a financial services firm with 5,001-10,000 employees
Real User
Sep 10, 2022
It helps our company implement centralized telephony
Pros and Cons
  • "The most useful feature is centralized telephony."
  • "The most useful feature is centralized telephony."
  • "Cisco needs to improve the technical support for this solution."
  • "Cisco needs to improve the technical support for this solution."

What is our primary use case?

Cisco SD-WAN provides centralized telephony for our company. 

What is most valuable?

The most useful feature is centralized telephony.

For how long have I used the solution?

I have been using Cisco SD-WAN for about five years. 

What do I think about the stability of the solution?

Cisco SD-WAN is stable.

What do I think about the scalability of the solution?

Cisco SD-WAN is scalable. 

How are customer service and support?

Cisco needs to improve the technical support for this solution. I rate Cisco support eight out of 10. 

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying Cisco SD-WAN wasn't complex, and it took about one month. 

What other advice do I have?

I rate Cisco SD-WAN 10 out of 10. I recommend it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Premnath Jaganathan - PeerSpot reviewer
Product Manager at Uop Ipl
Real User
Top 5Leaderboard
Sep 8, 2022
Gives good ROI but setup is complex
Pros and Cons
  • "Cisco SD-WAN's most valuable feature is the ease of transition."
  • "Cisco SD-WAN's most valuable feature is the ease of transition."
  • "If you don't have an in-house design team or outsource to a third party with expertise, the setup will be difficult."
  • "If you don't have an in-house design team or outsource to a third party with expertise, the setup will be difficult."

What is most valuable?

Cisco SD-WAN's most valuable feature is the ease of transition.

What needs improvement?

Cisco SD-WAN's smart account stuff could be improved. People still think they're using traditional licenses, so customers need a lot of education on using SD-WAN devices, especially on the smart/virtual account side.

For how long have I used the solution?

I've been using Cisco SD-WAN for about two years.

What do I think about the stability of the solution?

Cisco SD-WAN's stability is good - I haven't found any issues at the operational level.

What do I think about the scalability of the solution?

Cisco SD-WAN's scalability is good.

How was the initial setup?

The initial setup was complex and required us to plan ahead. If you don't have an in-house design team or outsource to a third party with expertise, the setup will be difficult.

What was our ROI?

It takes some time, but Cisco SD-WAN gives a good ROI - for example, we have had some savings in terms of transport.

What other advice do I have?

I'd advise anybody thinking of implementing Cisco SD-WAN to learn the smart and virtual account setup and the staging and installation process very clearly. This isn't just a case of buying a license or device and installing it, you need to create a lot of stuff, so you need to understand the technology before buying it, at least in a test lab or non-production environment. I would give Cisco SD-WAN a rating of seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Farhan-Mohamed - PeerSpot reviewer
Lead Solutions Architect at a computer software company with 1,001-5,000 employees
Real User
Aug 26, 2022
A solution that is easy to set up, offers great scalability, and has a good ROI for long-term growth
Pros and Cons
  • "The solution has great scalability."
  • "The return on investment, if you ask me, can be seen in the long-term."
  • "Cyber security should also be implemented in the solution, along with maybe implementation of AI/ML."
  • "Cyber security should also be implemented in the solution, along with maybe implementation of AI/ML."

What is our primary use case?

Our use cases are mostly focused on the application side and any kind of cloud breakout, like local breakout clouds.

What is most valuable?

I'm focusing on using the application ware routing.

What needs improvement?

There's not much that should be improved, but the focus should be on the application side and more cloud applications should be added into the system. Most common sales applications should be supported.

Mostly, I think cutting edge solutions should be included in this product. I'm talking about buzzwords like the cloud, for example. The solution should be more focused on the cloud because, apart from the controllers, everything can be cloud-based and everyone is moving to the cloud. Cyber security should also be implemented in the solution, along with maybe implementation of AI/ML.

For how long have I used the solution?

I have been using this solution for about ten years.

What do I think about the stability of the solution?

The stability of the solution is good as of now. 

What do I think about the scalability of the solution?

The solution has great scalability. The people using it are mostly senior management, junior management, and junior engineers. Maintenance for this solution requires about four people: two senior employees and two regular employees.

Which solution did I use previously and why did I switch?

I have been using Cisco since the beginning. I am familiar with it and it's easy to deploy, so I am sticking with it for now. I have no plans to switch to any other products, but we are looking at integrating this product with other solutions. 

How was the initial setup?

The initial setup was easy and straightforward.

What about the implementation team?

The deployment was done in-house and did not take more than two to three days.

What was our ROI?

The return on investment is good. I mean, not when compared to the other solutions on the market, but it is pretty flexible and scalable, so you cannot only consider the cost. The solution has flexibilities that benefit you. The return on investment, if you ask me, can be seen in the long-term. If the organizations who are deploying it are looking to grow for a certain period of time, maybe a longer vision of five to seven years down the road, the solution will be helpful to them.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is slightly on the higher side, but some of the customers are large, so they are willing to pay for it. On a scale of one to five, I would rate Cisco's pricing as a three. 

What other advice do I have?

My advice is that there might be some other solutions on the market that are also pretty good, so they need to understand their market and customer requirements. Think about which solution will be easy to deploy and also how scalable it will be. The strategy should be to understand the solution and have an approach and proper plan and roadmap before implementing the solution. Also, compute the information of the devices before implementing the solution.

I would rate this solution as a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner and reseller
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.