Bitdefender GravityZone EDR Reviews

Our customers use Bitdefender GravityZone Ultra for cybersecurity, to protect their environment, and to protect their data.

The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection.

Bitdefender GravityZone Ultra should include more advanced features than their competitors in the market for the auto-detection of viruses and threats within the environment.

I rate Bitdefender GravityZone Ultra an eight out of ten for stability.

I rate Bitdefender GravityZone Ultra an eight out of ten for scalability.

I've got different customers with an environment of up to three hundred to three thousand users.

I'm not in a technical position, but the responses from our customers tell us that Bitdefender GravityZone Ultra's deployment is easy.

We have seen a return on investment with Bitdefender GravityZone Ultra.

Bitdefender GravityZone Ultra's pricing is competitive in the market.

I am a distributor partner with Bitdefender GravityZone Ultra.

Overall, I rate Bitdefender GravityZone Ultra a nine out of ten.

I primarily use the solution for server farms. 

The value is good. It's worth the cost. The pricing is reasonable. 

It offers good performance. 

The solution is very simple to set up. 

It's stable.

Technical support is good. 

I can't say I am aware of areas that need improvement. It's good overall. 

We would like to see a more advanced dashboard. Right now, it is very simple and not very advanced. I cannot search for or change things very easily.

I've been using the solution for about two or three years. 

We have found the performance of the product to be very good. it's reliable and stable. I'd rate the overall stability nine out of ten. 

The scalability is very good. It can expand as needed. We have about 1,000 users on the product currently. We may increase usage in the future.

The support is very good, and we are satisfied with their level of assistance. 

I also use Kaspersky. I've used it for about ten years versus the two or three I've used GravityZone for. 

We did not use any other EDR solution previously.

The solution is simple and straightforward to set up. It's not overly complex. 

It only took us about a day to set up the solution. 

Usually, the company can manage the initial setup itself. If any troubleshooting is needed, our team can handle it. 

The pricing is fine. We find it to be worth the cost. 

You need to pay for the license annually. 

I'd recommend the solution to others. I'd rate it nine out of ten overall. 

Bitdefender GravityZone Ultra is a comprehensive cybersecurity solution. It includes antivirus, protection against Trojans, ransomware, malware, and web threats on local machines. It provides firewall and network protection for endpoint devices.

We want to have total protection for every endpoint.

It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial.

The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved.

I have been using Bitdefender GravityZone Ultra for approximately two years.

We had some small issues with the stability but it was not major issue.

The stability of Bitdefender GravityZone Ultra is a nine out of ten.

We have approximately 15 people using this solution, we do not have a large company.

We have some clients with 150 endpoints and others with 30 using the solution.

The scalability of Bitdefender GravityZone Ultra is a ten out of ten.

I rate the support from Bitdefender GravityZone Ultra a seven out of ten.

Neutral

I have used other solutions that are at the same level as Bitdefender GravityZone Ultra.

The initial setup of Bitdefender GravityZone Ultra is not overly difficult, but if you enter details in the configuration it can become more difficult.

The deployment process was relatively straightforward. We set up the account, connected to the local internet, and synchronized our users. We utilized the Bitdefender GravityZone Ultra server to automatically deploy the solution to all synchronized users. It was a simple process. The whole process two days to complete including configuration.

I rate the initial setup of Bitdefender GravityZone Ultra an eight out of ten.

We deploy the solution for our customers and we typically use one person for the deployment.

Using only one technical staff to maintain the solution results in a good return on investment and is not difficult to manage.

I rate the ROI of Bitdefender GravityZone Ultra an eight out of ten.

The solution is affordable.

There are different versions of the solution, such as Ultra and Elite. The separate versions come with different functionality and modules.

I rate the price of Bitdefender GravityZone Ultra a seven out of ten.

The maintenance mainly involves reviewing logs and notifications generated by the GravityZone console. This includes checking for issues such as viruses or suspicious activity. Depending on the organization's changes, some configuration settings may need to be adjusted. While it's not a difficult task, it does require some time to maintain the system properly.

If you have approximately 300 to 400 endpoints the maintenance can be done by one person.

The company offers excellent training for partners and clients, which makes it much easier to deploy the solution. The initial training on the solution is crucial.

I rate Bitdefender GravityZone Ultra a nine out of ten.

When we are trying to eliminate the virus from the endpoint, and we are making some policies to block a USB port, we use this solution. We can enable an anti-phishing policy on it. If someone reaches a website that is not good, we directly get a notification. 

We can see if there are patches or if the applications are good or not.

The best thing I have found is that we have a centralized dashboard. 

The feature which I like is the anti-phishing feature. We get notified directly if someone might click on a phishing link.

The initial setup is easy.

It is easily integrated with our controller. However, it's not directly integrated with it. When we took our system endpoints in our anti-directory, we did not see them in our different antivirus directory. Once we install the agent in it, it'll show that. It would be good if they directly integrate with our anti-directory, so whenever the endpoints come into our domain, we can directly install the agent through the web portal into the endpoint.

If we could directly push the agent to the script, it'll be very good. We don't have to handle it manually.

A new user might have issues with the initial setup. It's easier to handle if a person is knowledgeable.

It would be ideal if they offered application patches.

I've used the solution for four to five years. 

Every person in the company uses the solution right now. There are at least 250 people on the solution. It's used on both Windows and Mac OS.

I've never personally contacted technical support.

The setup all depends on the user's knowledge. If a user is new, it'll be difficult. If they're used to it, it'll be easier. In my case, I have had some practice with it, so it will not be difficult for me. I would rate the seven out of ten in terms of ease of setup.

It doesn't take too much time to install the product.

We handled the initial setup ourselves in-house. We directly take the agent and install it on the portal directly. After that, the agent does all the work.

We're customers and end-users. 

We are using the normal version, not plus.

While anyone can use the solution, users should first go with their use cases. You have to see if the software is applicable to your environment or not. You have to know how you are going to protect your endpoints from the outside. 

I'd rate the solution eight out of ten. It's good for protection and has good features. 

The solution is basically for endpoint security and, of course, at the server level.

It's a very stable solution.

The product can scale. 

There was a bit of a problem deploying. However, that was resolved. As it is now, we are at the stage of deploying it to the end-users.

Myself, I’ve been using the solution for three months.

The solution is stable. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable.

The solution can scale well. It’s expandable.

We have approximately 700 users on the solution.

We did struggle with the initial setup.

We deployed the solution on and off. However, the deployment took about three days in total. There were some gaps in between going back and forth with things.

We have about 20 technical people on staff that are able to handle deployment and maintenance.

Someone else handles the licensing. I can’t speak to the exact pricing.

I'm just also getting acquainted with it as this is a new deployment.

I don't work with it directly myself. However, it is used in my company. I’m an end-user.

This solution is so new that it’s hard for me to recommend it just yet. Once I settle with it, then I'd be in a position to offer more insights into how it works.

I’d rate the solution a seven out of ten.

We use this solution to secure our networking. We have joined Aramco as a vendor and have specifications that are implemented in our network, firewall, security and multi-factor authenticator.

You can control everything, including monitoring of all websites and blocked devices, from one place. If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions. 

This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned. 

We have been using this solution for six years.

This is a stable solution. 

If you wanted to scale this solution, you should make a comparison to other software such as Sophos and Trend Micro.

We currently have 50 users on this solution. 

The technical support for this solution is good but could be improved for Arabic countries.

The Bitdefender setup is very straightforward. You add the email for all users and send them a link to install it. Before they install the solution, you have to specify the settings for your environment. This ensures that when users complete installation, all settings are correct. This process is very easy. 

I installed the solution with the help in configuration from a Bitdefender consultant. This took three to four days. 

Licensing is usually for a three year period.

We are moving away from using this solution. Our financial manager requires a contract and not all companies provide this so we are looking for one that can. 

I would rate this solution an eight out of ten. 

The solution suits the needs of our business model. 

The URL filtering features should be addressed. 

The installation capabilities should be improved, especially when new updates come out. Sometimes, installation requires one to get to the level of having to install the agents. The installation is not straightforward and should be easier to do. 

We have been using Bitdefender GravityZone Ultra for over a year. 

We find the rollout to be stable. 

The solution is scalable. 

As we keep on expanding and opening new businesses, we have definite plans to increase the usage within the coming year. 

We have had no issues with the support and consider it to be good, even when it comes to accredited resellers.

We have made use of technical support and I believe this is something one wishes to experience as time goes by. 

The installation capabilities should be improved, especially when new updates come out. Sometimes, installation requires one to get to the level of having to install the agents. The installation is not straightforward and should be easier to do.

The process lasted three or four minutes. 

The installation can be done on one's own or with the help of a technical team. We have a team that handles this.

We did this at the group level and manage different entities. There are so many factors that are involved in the installation. We must account for the number of endpoint devices that we're working with, their geographical coverage, the time involved, and the network experience website. In cases where we face obstacles on the network, the downloading of the agents prior to the commencement of the installation is quite time consuming. 

Each endpoint device we purchased came with its own license. 

Our subscription is yearly. 

We did evaluate other options and found that they provide good antivirus solutions. However, we felt the added functionality of Bitdefender GravityZone Ultra to suit our business model well. Our business model does not allow us to invest in other, unified, solutions when it comes to other aspects of security. This is because of how the business model is and how the other branches are set up. 

I am satisfied with the overall updates that are introduced and they continue to do so on their central panel, especially on the reporting side. My hope is that they continue with this trend. 

The solution is cloud-based. 

If I'm doing a cumulative account of all the business entities within our group, I would say that there are 5,000 people making use of the solution. 

I consider Bitdefender GravityZone Ultra to be one of the best integrator solutions. We have never faced challenges when it comes to support. We are talking about a very good solution which works for both small and large enterprises. This is an antivirus solution which truly invested in centralized management, something which allows one to centrally manage his policies and do monitoring irrespective of where the endpoint devices are located. 

We have been interacting with different resellers in disparate entities, something which is influenced by the time one buys and the geographical location and which is done to avoid tax issues both here and there. I believe this is something we will look to consolidate in the near future. 

I rate Bitdefender GravityZone Ultra as a nine out of ten. 

The solution provides security, including endpoint and network security. 

The solution is scalable, stable, robust and very flexible and intuitive. It's probably one of the top five, best security solutions on the market at the moment.

When one designs for the cloud, the Windows client, no actual package is provided. This is an issue which should be addressed. The package must be downloaded and, when this is accomplished, it does an additional download. On certain older computers this can take  a long while. 

This contrasts with the Mac version, which is very quick. There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package.

I suppose that the deployment could be faster, although this is not really a criticism, as this involves the design. There is always a difference in Windows and Mac architecture, so I would not count this as a complaint. It would be nice if the Windows deployment could be improved, although this does not result in any major difficulties. 

We have been using Bitdefender GravityZone Ultra for a year or two. 

The solution is stable. 

The solution is scalable. 

I have contacted technical support on a couple of occasions. While it takes a bit of time to receive a response, this can only be attributed to the difference in time zones. When they do respond, I find them to be very good and helpful. 

While the solution is easy to install, when one designs for the cloud, the Windows client, no actual package is provided. This must be downloaded and, when complete, an additional download is required. On certain older computers this can take a long time. 

I do everything on my own. I am a managed service provider. Although there are certain people who work with me, I essentially manage the security side of things independently. 

As I am on a different model, my clients pay me on a monthly basis.

The reason I gave the solution a nine out of ten is because SentinelOne is slightly better, although I do not make use of it. 

SentinelOne requires less hands-on involvement than Bitdefender GravityZone Ultra. One can essentially get it up and running without the need to do very much. While Bitdefender GravityZone Ultra meets 99 percent of this criteria, the remaining one percent requires a bit of manual intervention. This is not to say that the solution could be easier to use. This is not a criticism, as we are talking about different products. I have been using Bitdefender GravityZone Ultra and have no intention of leaving it. 

We are using the solution with nearly 100 endpoints. 

The solution is cloud-based.

I would absolutely recommend it to others. 

I rate Bitdefender GravityZone Ultra as a nine out of ten. 

We are mainly using the solution for management because it contains a variety of different tools. For example, it has EDR and NTSA which are integrated into the solution enabling it to monitor threats on the network and the endpoint site. Additionally, we are using it because of the Patch Management encryption module tool. It essentially provides what we need in terms of our next-generation endpoint. 

The most valuable features are the solution's thorough detection and ease of use. 

In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution.

In a future release, they should include mobile devices within the cloud setup. 

I have used Bitdefender GravityZone Ultra for three years. 

We find the solution to be stable. We have not experienced anything to be alarmed about during the time we have used it.

The solution is easy to scale. The growth of our company requires only to request for more licenses and does not require additional cost. 

The solution has a local technical support office that responds within 30 minutes, which is satisfactory. 

I would rate the technical support of Bitdefender GravityZone Ultra an eight out of ten. 

I have used McAfee, Kaspersky, and ESET.

The initial setup of the solution was very simple and straightforward. The installation was finished within a day by our technical team.  

The solution requires a technical team for deployment. The team is able to advance it up to the directory, it is very simple. 

The solution does not require much maintenance because the updates happen automatically. However, there are two engineers involved in administration when there is anything requiring attention. For example, when there is a new feature that we want to enable.

The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees.  

I recommend the solution because it has great flexibility and the agility of the solution over time is great.

I rate Bitdefender GravityZone Ultra an eight out of ten. 

Our primary use case for this product is prevention, rather than just detections. The solution prevented most APT (advanced persistent threat) attacks at pre-execution stage.  

With Bitdefender GravityZone Ultra, we don't have to worry about our endpoints or attacks. The endpoint security was always a concern for our company the previous solutions missed detections and prevention, The solution prevented all types of file less and scripts based attacks using its Machine learning and tunable machine learning which is additional layer on top of machine learning, behavior based detection and 30 layers of protection that Bitdefender has to offer at no additional cost. 

The feature I find the most valuable the heuristic for malicious scripts and the component is called HyperDetect. This solution actually prevents file-less and script-based attacks at pre-execution where other solution such as Crowdstrike detects but not prevent. An example would be base 64 encoded Powershell script or command line .  With Bitdefender gravity zone ultra scripts are run into agent buffer before it execute to detect and block malicious script weather it is Powershell ,vbs , etc. 

The EDR Graphical user interface has improved over the time and is intuitive and less noisy as compared to other solution. I would call the EDR as Next-Gen in it space. It has perfect mapping to Mitre Att&ck framework no other solution is has a rich EDR like Gravity zone ultra. 

I have been using this Solution for more than 4 years 

Bitdefender Gravityzone Ultra is 100% reliable. 

It is highly scalable. It's cloud-based and you can deploy to thousands of machines with no issues. You can scale it as demand increases without any issues.

If you're going to scale, you will have to buy more licenses, which can take a few days.

I think there is room for improvement for technical support. Although they've been great, honestly, I do see a language barrier sometimes. I ran into a few issues with technical support. But, if you escalate your issue, you will eventually get the right person.

Before switching to Bitdefender GravityZone Ultra, we were using Trend Micro OfficeScan version XG. 

The initial setup was not complicated. We were up and running within a day. It's all cloud-based and the deployment agent is easily deployed. The agent can be deployed from the console it self , using email download link , the agent can also be customize to needs , and had active directory integration. 

The Bitdefender sales team is always willing to negotiate pricing and beat the deal from other vendors. They are highly competitive and eager to work with make pricing and licensing as smooth as possible.

Yes, before switching, we did evaluate several other options. We were looking for an exhibition product. So, we demoed a lot of different production cleaning solutions like VMware Carbon Black Cloud and CrowdStrike. Both were able to detect attacks but not prevent them, which was what we were looking for. 

Perfect solution , Please Test, Test and Test solution before buying, there is a lot of hype for Crowdstrike and other competitors but no one is even close to the prevention that Bitdefender gravity zone ulrta  could provide.