Bitdefender GravityZone EDR Reviews

The tool alerts about lateral internet movements. 

The solution is sometimes resource-intensive. 

I have been using the solution for two and a half years. 

I have very good pricing for the solution, which is one of the reasons why I am not switching to other products. I rate the tool's pricing a two out of ten. 

I rate Bitdefender GravityZone EDR an eight out of ten. 

We use the solution to identify the source of the threat in case of a malware attack.

The solution's most valuable feature is its ability to investigate the security incident, including the sequence of events and its initial trigger point.

The solution's technical support in terms of communication could be provided in the Hebrew language. 

We have been using the solution for three years.

The solution is stable. It encountered downtime issues a while back but hasn't affected the systems.

The solution is scalable for small and medium businesses.

The solution's customer services are good. Although, the customers want them to provide support in the Hebrew language in terms of communication.

Positive

The solution is easy to set up. We have to copy the active directories and follow a few steps. It takes a maximum of 15 minutes to complete.

The solution's pricing is average.

I rate the solution an eight out of ten.

I primarily use the solution for server farms. 

The value is good. It's worth the cost. The pricing is reasonable. 

It offers good performance. 

The solution is very simple to set up. 

It's stable.

Technical support is good. 

I can't say I am aware of areas that need improvement. It's good overall. 

We would like to see a more advanced dashboard. Right now, it is very simple and not very advanced. I cannot search for or change things very easily.

I've been using the solution for about two or three years. 

We have found the performance of the product to be very good. it's reliable and stable. I'd rate the overall stability nine out of ten. 

The scalability is very good. It can expand as needed. We have about 1,000 users on the product currently. We may increase usage in the future.

The support is very good, and we are satisfied with their level of assistance. 

I also use Kaspersky. I've used it for about ten years versus the two or three I've used GravityZone for. 

We did not use any other EDR solution previously.

The solution is simple and straightforward to set up. It's not overly complex. 

It only took us about a day to set up the solution. 

Usually, the company can manage the initial setup itself. If any troubleshooting is needed, our team can handle it. 

The pricing is fine. We find it to be worth the cost. 

You need to pay for the license annually. 

I'd recommend the solution to others. I'd rate it nine out of ten overall. 

Bitdefender GravityZone Ultra is a comprehensive cybersecurity solution. It includes antivirus, protection against Trojans, ransomware, malware, and web threats on local machines. It provides firewall and network protection for endpoint devices.

We want to have total protection for every endpoint.

It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial.

The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved.

I have been using Bitdefender GravityZone Ultra for approximately two years.

We had some small issues with the stability but it was not major issue.

The stability of Bitdefender GravityZone Ultra is a nine out of ten.

We have approximately 15 people using this solution, we do not have a large company.

We have some clients with 150 endpoints and others with 30 using the solution.

The scalability of Bitdefender GravityZone Ultra is a ten out of ten.

I rate the support from Bitdefender GravityZone Ultra a seven out of ten.

Neutral

I have used other solutions that are at the same level as Bitdefender GravityZone Ultra.

The initial setup of Bitdefender GravityZone Ultra is not overly difficult, but if you enter details in the configuration it can become more difficult.

The deployment process was relatively straightforward. We set up the account, connected to the local internet, and synchronized our users. We utilized the Bitdefender GravityZone Ultra server to automatically deploy the solution to all synchronized users. It was a simple process. The whole process two days to complete including configuration.

I rate the initial setup of Bitdefender GravityZone Ultra an eight out of ten.

We deploy the solution for our customers and we typically use one person for the deployment.

Using only one technical staff to maintain the solution results in a good return on investment and is not difficult to manage.

I rate the ROI of Bitdefender GravityZone Ultra an eight out of ten.

The solution is affordable.

There are different versions of the solution, such as Ultra and Elite. The separate versions come with different functionality and modules.

I rate the price of Bitdefender GravityZone Ultra a seven out of ten.

The maintenance mainly involves reviewing logs and notifications generated by the GravityZone console. This includes checking for issues such as viruses or suspicious activity. Depending on the organization's changes, some configuration settings may need to be adjusted. While it's not a difficult task, it does require some time to maintain the system properly.

If you have approximately 300 to 400 endpoints the maintenance can be done by one person.

The company offers excellent training for partners and clients, which makes it much easier to deploy the solution. The initial training on the solution is crucial.

I rate Bitdefender GravityZone Ultra a nine out of ten.

We use this solution for the protection of the endpoint inside the university. We use it on the general computer or VDI.

The solution can analyze the endpoint's security problems if a cluster of compromised machines exists. Also, the Sandbox was very useful for trying to verify if some of the files received by our colleagues had viruses or malware. The different features are useful for the day-to-day analysis of the security infrastructure.

The interface could be improved since we have some tasks that are not easily understandable, and it took us time to understand why it didn't work. However, the instrument itself has no particular problem.

We have been using this solution for less than one year. The console is on cloud, and the cloud space is BitDefender. It is automatically updated, and we are using the latest version.

It is a stable solution. 

The console is in cloud, so scalability is not an issue. We have about 700 employees using this solution.

The technical support has been helpful both for professional services and support provided by the sales account we have in Italy. We have not opened a ticket before, so I cannot evaluate that process. Our issue was solved before a ticket was opened.

The initial setup was easy. We had some support services directly from BitDefender for starting up and roadmap activation. Aside from that, we completed deployment ourselves.

The start-up of the services was very fast, and we did it in a couple of days with a couple of engineers. However, the deployment was an issue since we could not deploy by network or use the instrument provided by BitDefender as we didn't have all the machines integrated into the active directory. Therefore we were compelled to go PC by PC to install. It was not the fault of BitDefender but ours. We have no infrastructure for managing the automatic deployment, which is time-consuming.

Evaluating the ROI for an antivirus that protects you from an incident is challenging. It may seem like there is no ROI, but the solution protects everyday activities. Therefore, it is strange to evaluate the ROI for an antivirus solution.

We bought 4,000 licenses for three years and received a 21% discount compared to our basic offering, which is about 100,000 Euro.

We compared this solution with Microsoft Sophos, Kaspersky, and Check Point.

I rate this solution a nine out of ten. I would recommend it to others, who will find it useful depending on their environment or needs. We selected Bitdefender GravityZone Ultra from other antivirus solutions since we have a complex environment and requirements. It is a good product.

Maintenance is on cloud, but we have to perform maintenance operations related to the profile that we deploy on different computers and environments in the university. For example, if we have a legacy machine or other servers, we have to create a specific profile for them. We have one employee that works on the maintenance.

We use this solution for advanced protection against threats for our endpoints.

What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available. 

Overall the solution is working well, it can be a little intense and thorough at times, but I would rather have it be a little bit more thorough than not detect what it is supposed to. We have been running the solution for a long time through various versions and we have not had any viruses or malware breaches.

When comparing this solution to others it performs just as well as the majority of the top-level alternatives.

The whole suite is unlike most AV consoles, which will inform you when there is an infection or threat, for some inexplicable reason Bitdefender does not do that. The most you will receive is an hourly update or possibly if there is an outbreak that affects 30% of your machines, an email. There is no real-time alerting to inform the user there was a potential attack that recently happened on their system. They could improve by having real-time reporting which is important.

I have not had used the EDR portion of the solution to do any custom scripting to allow further advanced operations on the endpoints. From what I understand from reading the comments on reviews is that it is not particularly flexible in this regard.

Sandbox Analyzer is a feature that comes as part of the Bitdefender GravityZone Ultra Suite. It will start automatically unless you want to manually submit something which I have rarely done. When the feature is in use I do not get a reading back from the analyzer right away, it lacks real-time functionality. For example, if I was executing an admin tool and it was blocked because the Sandbox Analyzer wants to look at it on my local machine, it might take 10 minutes before I can successfully then launch that application to use it. The time it takes to analyze the software is too long. We are busy people and we end up just turning off the detection to allow the use of the program.

I have been using the solution for approximately five years.

Bitdefender has been stable and reliable, there are a few key areas I always look for in an endpoint security platform. A few of them are, how much burden does it put on the endpoint, does it uses more than 10% of the system resources in order to function. If it does not then it is a pretty well-balanced client, it allows the systems to continue to perform at the appropriate level. If it catches a very high percentage of threats, it is doing what you bought it to do, and it does not give off a lot of false positives. However, in the EDR portion, you will receive more false positives, but outside of the EDR component with the client itself, if it has few false positives for viruses and malware detection that is good.

They have done a decent job with scalability. The way they have their policies constructed and the ability to manage them. 

I think that the biggest challenge for Bitdefender is simply to move out of the SMB space and really become an enterprise platform.

I have been in contact with technical support a few times. They are not the worst or the best. They provide an average quality level of support.

I rate Bitdefender GravityZone Ultra technical support a seven out of ten.

We previously used Sophos and I recall, Sophos released an update for the AV software that destroyed the AV software on every endpoint that ingested it. It was a huge debacle and it took a long time to resolve because it left the solution in a state where you could not repair it, remove it, or update it. 

The installation is straightforward, simple to understand and manage. 

Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution.

I put a lot of weight on third-party benchmark reviews and Bitdefender always reviews well overall on the spectrum. They review better even when compared to NSS Labs, MITRE, AV-Comparatives, and others. Bitdefender and Kaspersky both typically are the two solutions that are at the top month after month. There are the new technology solutions that are raved about often, such as SentinelOne, Cylance, and CrowdStrike, but they seldom review as well when it comes to defined tests where they test X amount of malware or types of attacks. It has been much harder to get independent confirmation of the efficacy of the new next-generation endpoint solutions than it has been to get the efficacy of the old generation products.

I am currently evaluating CrowdStrike and we considering moving to it once our Bitdefender contract is done.

For those wanting to implement this solution, I would advise them it is worth it and to test it out.

I rate Bitdefender GravityZone Ultra a nine out of ten.

Our customers use Bitdefender GravityZone Ultra for cybersecurity, to protect their environment, and to protect their data.

The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection.

Bitdefender GravityZone Ultra should include more advanced features than their competitors in the market for the auto-detection of viruses and threats within the environment.

I rate Bitdefender GravityZone Ultra an eight out of ten for stability.

I rate Bitdefender GravityZone Ultra an eight out of ten for scalability.

I've got different customers with an environment of up to three hundred to three thousand users.

I'm not in a technical position, but the responses from our customers tell us that Bitdefender GravityZone Ultra's deployment is easy.

We have seen a return on investment with Bitdefender GravityZone Ultra.

Bitdefender GravityZone Ultra's pricing is competitive in the market.

I am a distributor partner with Bitdefender GravityZone Ultra.

Overall, I rate Bitdefender GravityZone Ultra a nine out of ten.

The solution is easy to use and has complex features leading to excellent work efficiency.

They should improve the solution's patch management feature. Also, they should work on business model encryption.

We have been using the solution for four years.

The solution is very stable.

We have small and enterprise companies as our customers using the solution.

The technical support of the solution is good.

It is easy to implement the solution. It needs two or three weeks to complete the process.

The solution is implemented in-house by two technical specialists.

The solution's price is mid-ranged. Its license costs around $10-15 dollars. Also, we need to buy a subscription for additional services.

I recommend the solution to others and rate it as an eight.