Bitdefender GravityZone EDR Reviews

• Device Control - You can choose what devices will be allowed or blocked, for example, internal storage, external Storage, CD-ROM, Bluetooth, etc.
• Application blacklisting - You can define the specific path of the application and then allow or block. When set to block, users can no longer access the application you define.

This product has improved our organization because you can define specific policies per project. For example, when you have different projects in your company or organization and you want different restrictions for each of them, you can assign a policy depending on the project requirement.

I think the Application Control (different from application blacklisting) has room for improvement. When you define an application to block, for example applications with .exe file extension, and apply it to production, other .exe applications are also blocked automatically.

I've handled this product for nine months and it is easy to learn.

We did not encounter any stability issues.

We did not encounter any scalability issues.

I would rate the level of technical support at nine out of 10. Their support was very responsive to our inquiries and concerns.

We had a different solution, but still a Bitdefender product, their old version of security for business.

Initial setup was straightforward, we just needed the hardware and physical components in order to accomplish the setup.

The product is great and user friendly, you get value for money.

I do not know whether there were other antivirus product options from other vendors under consideration, since Bitdefender GravityZone was already established when I started with the company. We just migrated from an older product to a newer version of the product and reinstalled.

I rate this product 9 out of 10 because it is very user friendly. I haven't used any other antivirus software management so I cannot compare it to other products.

I highly recommend this product to other consumers, it has great monitoring and scheduled emails for generated reports. There is also monitoring of the viruses on the admin's Web Console.

The solution provides endpoint protection and very good security, both at the end point and supplier levels. The good thing about the Romanian-based company is that it is not politically affiliated, in contrast to certain other companies and this may be a factor when it comes to the implementation of Bitdefender Gravity Zone, a solution with a global presence. 

The Ultra is a valuable feature. So are the EDR components, which provide endpoint protection for the use of security operation centers, as they relate to whatever may be happening respecting the endpoints.

The solution is easy to use and implement. It only requires one server and this is in contrast with other products that require more, one for management and another for the database. 

While the solution is secure, it could have better integration. 

Also, the support should be faster.

We have been using Bitdefender Gravity Zone Ultra for four years. 

The solution is stable. We have received good feedback from our customers. They are happy with it. For the moment, they are using a less advance model of GravityZone, of which there are several types, including that of Elite, Ultra and Business. They are now requesting the highest level, so that they may also benefit from the features offered with EDR and the Improved Anti-Ransomeware.

The speed of technical support should be addressed. 

The installation is straightforward, and it is support Hypervisors at the moment (VmWare, Hyper-V and Nutanix (HCI) ).

As a supplier, if the prerequisites are ready on the customer's end, it should take no more than a day. 

As a client, it would depend on the number of PCs involved. 

in-house

The solution has both cloud-based and on-premises options.

As our company is not very large, we go with the cloud-based option. But, we propose to our customers the on-premises one as per their request. 

We have three customers who are using the solution at present.

A systems administrator and engineer handle the deployment and maintenance. 

I would recommend this solution to others who are considering its implementation. 

I rate Bitdefender GravityZone Ultra as a nine out of ten. 

We are a distributor for Bitdefender in our country and GravityZone is one of the security products that we have experience with.

Bitdefender have improve our Cloud technology knowledge , as for the last 5 years we didn't see any progress in that field from any other vendor here in Egypt.

The most valuable feature is the security( Hyper detect, Sandbox and EDR ). because I think protection is our main target .

I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers.

We have been working with Bitdefender for about five years.

GravityZone is a stable product and we haven't experienced any problems with it over the past five years.

It is easy to scale and it is suitable for organizations from small businesses to enterprise. It can cover a wide range of environments.

We have implemented GravityZone in environments with more than 2,000 users.

We have been in touch with technical support from time to time, although they have been minor issues related to the customer's environment. The support is good and they respond quickly.

We worked with Kaspersky for about 10 years.

I think that in Egypt, the cloud version of Bitdefender is more mature than Kaspersky and the other vendors. It also has more features. However, Kaspersky has remote installation capability for third party applications, which is something that is missing from Bitdefender.

For EDR The on-premises solutions by other vendors have larger hardware requirements than Bitdefender. also Cloud EDR from Bitdefender is 10 min. installation solution with no Hardware requirements. 

The initial setup is straightforward and easy to do, especially if you are using the cloud version. The deployment will take less than 20 minutes for cloud-based installation, and less than one hour for the on-premises appliance.

Our in-house team handles the deployment and maintenance for our customers. One person is suitable for either installation or maintenance in an enterprise-level organization.

We have uploaded videos to our YouTube channel that include helpful details such as the installation steps and our recommended configuration.

As a distributor for Bitdefender , and as feedback from our clients , I think Bitdefender have and a balanced price package which cover their needs without exceeding the budget .

We cannot in precise Calculate the ROI here in Egypt .

There are different packages available that vary in terms of licensing fees. The entry license is called Business Security, which has basic endpoint features like anti-malware, firewall, and device control.

The next level is called Advanced Security, which protects email and virtualized environments. The third level is called Elite, which has more advanced security features. It is a unique engine to deal with attacks on files or memory. It also has a sandbox, which allows you to collect feedback about any application you are running.

The fourth level is called Ultra, which is an EDR solution.

Kaspersky, Sophos , Microsoft and Eset.

My advice for anybody who is considering or implementing this product is to visit our YouTube channel to look for helpful videos on it to see how to preform and easy and fast POC.

I would rate this solution a nine out of ten.

We use GravityZone Ultra for end-user protection.

We've been working with GravityZone for about two and a half, maybe three years.

GravityZone's scalability is good enough for us. In total, we have thousands of end-users.

My experience with Bitdefender support has been good so far.

I like GravityZone's short implementation time. It takes only a day, at most.

We deploy in-house using our own team.

We pay an annual license. GravityZone is about average in terms of affordability. Other solutions are cheaper than GravityZone. However, I think it's a good value for the price.

I rate GravityZone nine out of 10. 

The cloud management is really good. We don't do internal testing, we base our knowledge on the external tests and AV tests.

The cloud management is easy and useful, especially in our case when we have multiple offices in different locations.

We have not had any major problems with Bitdefender, it seems to be quite good.

There are some additional features that they can implement in the product. For example, a remote wipe option or a geo-tracking for the laptop. That may not be the area they are targeting, but it would be useful.

They were working on the encryption management for laptops, and if they complete it then it would be helpful.

This solution is stable and we haven't had any issues.

The users have not reported any issues so far.

This solution is quite scalable. Whether you have a small one or a large one, it's easy to deploy.

We have just under two hundred clients and we have one hundred and eighty users. We have two admins and the rest are endpoint users of protected devices.

In total, we have one hundred and eighty protected devices.

We have not had to contact customer service for technical support. We haven't had any issues.

Previously we did not use a different solution. Bitdefender GravityZone is the first one for this company.

The initial setup was straightforward. 

I like the fact that you download the agent from the website and it's already tied to accounts. We don't have to provide any additional details, so when you download the agent from your cloud portal, it already connects to your instance.

There is a fully functional trial that we used and we didn't have any issues.

This is a good solution and there isn't anything to be worried about.

The only thing that I would probably test is your internal applications. We don't rely on this, but rather, we rely on the cloud applications that are widely known. Sometimes there are issues. If you use standard, widely known applications, it shouldn't be a problem.

Some of the things that we are looking at but not sure how far along they are with releasing are geo-tracking, remote wipe, and encryption management.

I would rate this solution a nine out of ten.

The most valuable features are installation and configuration, simple deployment, then the administration of clients.

Installation and configuration are done in less than one hour, if you read the installation guide.

We chose the on-premise solution and this product protects our network very well. Bitdefender easily tracks all security events in our organization and does not affect the performance of the local computer. 

• Antiphishing
• Antispam
• Module with network administration of computers

Two years.

Not yet.

Not yet.

Technical support is a nine out of 10.

Sophos, Trend Micro, and Kaspersky.

All of them are good products, but currently, Bitdefender offers everything we need.

It was quite easy, but I already had good, prior experience.

The price is fairly affordable, and the licensing quite easy.

Yes, Trend Micro and Malwarebytes.

I recommend implementing Bitdefender GravityZone on-premise. All the best.

I like that you can manage, uninstall, and install everything via the web console.

Having better descriptions or larger headings that will help you navigate through the to the ISP is needed. It needs to be a bit easier, a bit more intuitive. It would also be nice if we could move devices between companies.

The solution is very stable. We have about 23,000 end users.

The scalability is fantastic.

The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well. So, I'm pretty satisfied.

The initial setup was straightforward.

We implemented the solution ourselves.

I would 100% advise using the solution.

I'd rate the solution 10 out of 10.