We use Avanan for the standard use cases, such as screening, monitoring, sandboxing, quarantining, and incoming email.
Chief Information Security Officer at a government with 51-200 employees
Stable, highly scalable, and overall effective
Pros and Cons
- "The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments."
- "There are times when we have false positives."
What is our primary use case?
What is most valuable?
The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments.
They're always refinement the solution against false positives and are improving AI and machine learning.
What needs improvement?
There are times when we have false positives.
For how long have I used the solution?
I have been using Avanan for approximately two and a half years.
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What do I think about the stability of the solution?
The solution is very stable. We are satisfied.
What do I think about the scalability of the solution?
Avanan is a great tool, it can scalable.
Everyone who has an email account in our organization benefits from Avanan. We have a security operations team that deals with it from an administrative and reporting perspective.
How was the initial setup?
The installation of Avanan was straightforward. However, based on your use case, there's canned filtering and then you have to go through the exercise of writing filters that are more appropriate that are aligned with our cyber threats and concerns.
What about the implementation team?
We have a team that maintains, updates, checks logs, and manages email that gets quarantined.
What other advice do I have?
Before someone implements Avanan they should have very detailed documentation on their use cases. This will allow them to be ready to write the necessary filters in conjunction with their implementation team, rather than doing it after the fact with professional services.
I rate Avanan a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant/Strategist
For SaaS offerings, it has a good pricing arrangement, yet needs improvement in its integration
Pros and Cons
- "The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
- "Integration with various SaaS offerings, who are leading in the SaaS market."
What is most valuable?
The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com.
How has it helped my organization?
As stated earlier, Avanan was not implemented in Telstra corporate environment, due to a business case budget limitation.
What needs improvement?
Integration with various SaaS offerings, who are leading in the SaaS market.
Examples include: SNOW (ServiceNow), Salesforce.com
What do I think about the stability of the solution?
Not really (through the PoC exercise).
How is customer service and technical support?
Not applicable.
How was the initial setup?
Straightforward.
What's my experience with pricing, setup cost, and licensing?
Good pricing arrangement as an SaaS offering.
Which other solutions did I evaluate?
Not really, as there are limited options re: CASB products.
What other advice do I have?
Use its full features before switching to other products.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2025
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