it_user779073 - PeerSpot reviewer
Programming Specialist at SAIF Corporation
Real User
Enables us to automate many functions of our operations staff
Pros and Cons
  • "It has allowed us to automate many of the functions of our operations staff. For instance, we had production control staff spending two hours a day entering date parms into our daily business processes. And now, CA Workload Automation does it for us."
  • "It can run an object on our Windows systems or our Unix systems, and then send messages to the other system when they are complete."
  • "I am looking forward to more of their dashboard features. I think it would be very valuable for us to have dashboard features that could be delivered to our customers in the form of a URL, and they could refresh that URL whenever they wanted to get up to date performance metrics out of our systems."

What is our primary use case?

Batch operations. Running our insurance systems.

It is wonderful. It's been everything we expected it to be.

How has it helped my organization?

  • It gives us higher accuracy rates and faster performance of our batch processes.
  • Higher reliability of our business processes. 

Reliability is a big one. When I go home at night I sleep well because I trust that the product will perform its design.

What is most valuable?

It has allowed us to automate many of the functions of our operations staff. 

For instance, we had production control staff spending two hours a day entering date parms into our daily business processes. And now, CA Workload Automation does it for us.

What needs improvement?

I am looking forward to more of their dashboard features. I think it would be very valuable for us to have dashboard features that could be delivered to our customers in the form of a URL, and they could refresh that URL whenever they wanted to get up to date performance metrics out of our systems. 

Buyer's Guide
AutoSys Workload Automation
May 2024
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What do I think about the stability of the solution?

There have been a couple hiccups along the way, but then I call support and we always iron out any stability issues. It is a 24 x 7 operation product and it's highly stable.

What do I think about the scalability of the solution?

We're currently crossing over into another insurance underwriting software product, and I see no problems with it being able to scale into this new product area.

How are customer service and support?

I love those guys at tech support. In fact, I recently had a call where someone was concerned that I was upset, so they even had someone else call me to discuss with me how I felt about my call. I was not upset, but I appreciated their follow-through.

They are highly knowledgeable. They seem to be product experts.

Which solution did I use previously and why did I switch?

Our old solution was losing its ability to scale. As our organization was changing, we needed a product that could change with us, and CA Workload Automation seems to be the right tool.

We chose this product for its scalability and its reliability, and the fact that it can run our business solutions on multiple platforms, in concert with one another. It can run an object on our Windows systems or our Unix systems, and then send messages to the other system when they are complete.

How was the initial setup?

It was complex, but we also hired Automic business support staff to come and assist, and they helped us get through all the complexities, very easily.

Which other solutions did I evaluate?

We evaluated other products, but it was several years ago.

What other advice do I have?

When selecting a vendor it really centers around the product reliability for us, and we saw that in this product.

I actually sat by several people today, here at the CA World conference, that were saying they were here just to evaluate this product. I mostly told them some of my personal success stories and shared with them, that it has been a wonderful tool for automating our business needs, and that they should really consider this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user779163 - PeerSpot reviewer
Technology Special Automation at CME Group Inc.
Real User
Streamlines automation of cross-platform scheduling
Pros and Cons
  • "Running anything in crontab, you need to put a lot of logic into it to make it work. With this product, you don't have to worry about it. You have the schedule object where you put all the dates or holidays in it, and it does it for you."
  • "It's very easy to work with. The learning curve is not that steep."
  • "I would like to see two-factor authentication, since you see a lot of companies in the news for security breaches. That is a really big thing for us."

What is our primary use case?

It's a cross-platform scheduler. Any kind of automation that we actually do is over different platforms.

How has it helped my organization?

Automation in general. You need to do less manually.

What is most valuable?

Scheduling in general. Running anything in crontab, you need to put a lot of logic into it to make it work. With this product, you don't have to worry about it. You have the schedule object where you put all the dates or holidays in it, and it does it for you. 

What needs improvement?

I would like to see two-factor authentication, since you see a lot of companies in the news for security breaches. That is a really big thing for us.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is great. We generally have no outages.

What do I think about the scalability of the solution?

We're actually going to be upgrading to version 12, so we're looking forward to it.

How is customer service and technical support?

This is probably something you don't want to hear, but support seems to be getting worse over the years. For some reason the technical knowledge is missing. Occasionally, you actually have to get all the way to Austria to actually get a resolution, which is where the product is originally from.

How was the initial setup?

I wasn't involved in the initial setup but I do the upgrades. They're straightforward.

What other advice do I have?

We've been using the product for 12, 13 years, so it's been a while.

My most important criterion when selecting a vendor is stability. in general. We want to make sure our customers who use the system never have any downtime.

Give it a try. Test it out. Set up a system, play around with it. It's very easy to work with. The learning curve is not that steep.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
AutoSys Workload Automation
May 2024
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,630 professionals have used our research since 2012.
it_user778953 - PeerSpot reviewer
Lead Ops Analyst at Total System Services, Inc.
Real User
Handles large workloads, and we can very quickly put a lot of jobs into scheduling

What is our primary use case?

Scheduling, mainframe, workload.

It has performed great.

What is most valuable?

Its stability and reliability, that it's been there for 20 years and 30 years, and it's always been the number one scheduler.

How has it helped my organization?

We can handle large workloads, and put a lot of jobs into scheduling very quickly, and we can control a lot of workload through CA 7.

What needs improvement?

We're looking at distributed AutoSys to integrate with CA 7. And iDASH is another product that we're looking, at and we need the two to be able to talk to each other and be able to view the dependencies across the platforms.

If they can integrate the distributive side with the mainframe side, and a better view to both sides of that, that would be good.

What do I think about the stability of the solution?

Stability is awesome.

What do I think about the scalability of the solution?

Scalibility is great.

How is customer service and technical support?

Technical support is very good. We reach the right representatives.

How was the initial setup?

I wasn't involved in the initial setup. They were already a CA 7 customer when I joined. I have been involved in some of the upgrades. They can be a little complex. It's just a big complex product that takes a lot of evaluation.

What other advice do I have?

When we are researching different products or vendors we do a pretty thorough evaluation of all the products. They have to meet our objectives of reducing the risk and cost. Those are the two most important: risk, cost.

I would recommend CA 7.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Staff Systems Engineer at a financial services firm with 10,001+ employees
Real User
Helps simplify cross-dependency between MVS and Open systems jobs
Pros and Cons
  • "It has helped to simplify cross-dependency between MVS and Open systems jobs."
  • "Reduce the number of operational files. This would make the job of a system programmer supporting ESP easier."

What is our primary use case?

Enterprise job scheduling.

How has it helped my organization?

It has helped to simplify cross-dependency between MVS and Open systems jobs.

Also adding new agents is easy, scheduling is easier and faster.

What is most valuable?

  • Enterprise cross-platform scheduling
  • MVS scheduling

We have couple of hundred thousand jobs scheduled monthly via ESP so it is critical.

What needs improvement?

Reduce the number of operational files. This would make the job of a system programmer supporting ESP easier. In the present design, there are too many operational files to maintain.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

I would rate them nine and a half out of 10. CA technical support is doing a great job.

Which solution did I use previously and why did I switch?

We had to choose an alternate scheduling tool.

How was the initial setup?

It is relatively simple.

What other advice do I have?

Great tool, excellent technical support, stable product.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Enterprise Automation Engineer with 5,001-10,000 employees
Real User
CA Workload Automation is not part of CA's strategic vision going forward
Pros and Cons
  • "Integration with multiple services and applications across the enterprise."
  • "CA Workload Automation is not part of CA's strategic vision going forward."

What is our primary use case?

SME for Cross Platform Agent installation and configuration. We have taken over ownership from the Unix Ops Team for installing, configuring, and administering the Systems Agents. I have also installed and stood up the Web Client. Currently, rolling it out to the general population of our company.

How has it helped my organization?

Scheduling workload across multiple platforms from a single point of contact and integration with ERP/ETL type platforms and products, such as Oracle and SEQUEL.

What is most valuable?

  • Flexible agent configurations
  • Integration with multiple services and applications across the enterprise.

What needs improvement?

Sunset CA-7 and stop leading people on with it. 

ESP, Dseries, and now Automic are CA's strategic vision. Not much engineering being done with CA-7 any longer. As a "batch scheduler", it is and always has been a workhorse. As we all know, batch scheduling is antiquated. Workload Automation is the future and changing the product name to CA Workload Automation, CA-7 Edition does not make it a modern WLA Platform.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Process Automation Engineer with 1,001-5,000 employees
Real User
Provides us the ability to map logic using a scripting language
Pros and Cons
  • "Automic Automation Engine provides us the ability to map logic using a scripting language."
  • "We automate recurring processes, keeping track of IT processes controlled worldwide."
  • "We see improvement possibilities in the processing provision of predefined evaluations or individual objects, or in the Self Service portal, which can be used by any user to monitor objects or start objects."

What is our primary use case?

We use it as an IT process automation solution.

How has it helped my organization?

We automate recurring processes, keeping track of IT processes controlled worldwide.

What is most valuable?

We often have to implement complicated processes. Automic Automation Engine provides us the ability to map logic using a scripting language. We have an advantage where practically all automation problems can easily be implemented within the Automation Engine.

What needs improvement?

We see improvement possibilities in the processing provision of predefined evaluations or individual objects, or in the Self Service portal, which can be used by any user to monitor objects or start objects.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We have had no issues.

What do I think about the scalability of the solution?

We have had no issues.

How are customer service and technical support?

Technical support is always very helpful, though we do not use it often. 

All our problems have been resolved so far. Tips have also been provided on how we can handle a problem.

Which solution did I use previously and why did I switch?

We had scheduled jobs on a mainframe system. By replacing the mainframe with a Unix system, we also changed the scheduler.

How was the initial setup?

The setup of the system was relatively easy. 

What about the implementation team?

We had good local support from Automic.

What's my experience with pricing, setup cost, and licensing?

Everyone has to decide for themselves which licensing model is best suited to their environment.

Which other solutions did I evaluate?

We evaluated between different scheduling systems. We finally decided on the Automic solution.

What other advice do I have?

Consult onsite support for the first implementation. Errors made at the beginning can only be corrected with great effort afterwards.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user351300 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 1,001-5,000 employees
Vendor
For the last 10 years, it's become more complex, but it's also bridged our platforms and gave us the ability to recover.

What is most valuable?

Our challenge is having a centralized schedule on a single pain with 180,000 jobs each day. We are looking to move to iDASH with predictive analytics. We don’t have many SLA’s. We're looking to do better with predictive analytics and we want to further integrate.

How has it helped my organization?

We were using a lot of homegrown stuff. This solution provides us with more details on jobs failing. It also gives us restorability. For the last 10 years, it's become more complex, but it's also bridged our platforms and gave us the ability to recover.

What needs improvement?

I'd like to see automation pushed even further, giving us greater looks into other systems. I'd like more enhanced process automation and have it manage a few more platforms without relying on another orchestration platform.

For how long have I used the solution?

We've used it for 10 years.

What was my experience with deployment of the solution?

We've had no issues with deploying it.

What do I think about the stability of the solution?

It's stable. It’s so busy finding maintenance windows, and we are currently going through exercises.

What do I think about the scalability of the solution?

We can leverage multiple servers with ease.

How are customer service and technical support?

Technical support is knowledgeable and I don’t have a whole lot of complaints. We don’t get the run around.

Which solution did I use previously and why did I switch?

We had already had some other CA technologies, so it was a good fit and we knew what we were dealing with.

How was the initial setup?

Initial setup and upgrades were straightforward.

What other advice do I have?

Understand your needs, don’t complicate it, and understand what you are looking for. You don’t want to create an automated mess.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user826599 - PeerSpot reviewer
Consultant with 1-10 employees
User
It has improved my organization by automating IT applications, but the WCC could be improved
Pros and Cons
  • "We use CA Workload Automation AE r11.3.6 to automate enterprise-wide scheduling and file transfers using an FTP plugin."
  • "It has improved my organization by automating IT applications."
  • "The WCC could be improved."

What is our primary use case?

We use CA Workload Automation AE r11.3.6 to automate enterprise-wide scheduling and file transfers using an FTP plugin.

How has it helped my organization?

It has improved my organization by automating IT applications. The solution is used to invoke scripts and batches across multiple systems and the dependency is managed.

What is most valuable?

Administering with the command line: The feature creates similar jobs in bulk using the command line.                                                                                                                                                               

What needs improvement?

  • Managing agents centrally (installing, changing configuration, starting and stopping, and upgrading).
  • The WCC could be improved.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: May 2024
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Workload Automation
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