it_user350691 - PeerSpot reviewer
Senior Manager - Application Operations Shared Services - Scheduling & File Transfer with 501-1,000 employees
Vendor
We have a robust architecture that runs over 10,000 jobs a day. I'd like to see iDASH integration with monitoring, but I believe that's coming.

What is most valuable?

In our current environment, we have a large community of users. So Workload Automation helps us with our complex job scheduling with automating placements.

How has it helped my organization?

I believe it's a mission-critical application that is required within the company because everything requires to be scheduled. Everything needs to move. In today's economy, everything is 365-24/7.

In all aspects of the company, whether you're in the actual trading or in the wholesale or retail space, you're our internal client and we treat you like a customer. Ultimately, we're in operations.

What needs improvement?

It needs more complex scheduling capabilities on the end points. For that to happen, you really need the next version of AutoSys that has the ability to do that. We used it as an opportunity to test out what that next version going to look like, so when we deployed enterprise-wide, we had a little bit of understanding of how it's going to work.

Also, it shouldn't take longer than six months to do a deployment. I heard good things about being portable, meaning CA is able to introduce a lot of agents as packages on top of your existing environment that you're going to add. That's some of the good things that I'm hearing and I'm looking forward to seeing those because our business requirements always expand.

I'd also like to see iDASH integration with monitoring, which I think is up and coming.

For how long have I used the solution?

I've used it for almost 3 years.

Buyer's Guide
AutoSys Workload Automation
May 2024
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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What was my experience with deployment of the solution?

I've had no issues deploying it.

What do I think about the stability of the solution?

We've had stability issues, but CA's pretty prompt about fixing things for us. We've had commonly-known bugs that are fixed after an upgrade.

What do I think about the scalability of the solution?

It's been scalable. Architecture-wise, it's pretty robust, and we've been able to work it out with CA. We run over 10,000 jobs a day.

How are customer service and support?

Technical support is relatively on the upper hand of some of the companies that we deal with because we do have dealings with our account management team. When we have a major deployment, the support team is made fully aware of that. If, for example, if we're doing a deployment on the weekend, we have a 1-800 number that we can call. It's been great.

How was the initial setup?

For the original implementation, I wasn't involved, but we are moving to a newer release. We have built an environment where I was involved. Complexity-wise, it's more or less a specific business requirement that we needed.

What other advice do I have?

At this moment, we've been pretty long-term customer with CA. I don't think there's any product out there that we're going to be willing to switch out at the moment, given what their customer base is, what the capabilities of the product and how it fits into our model.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technology Consultant (AWS Certified) at a computer software company with 10,001+ employees
Real User
A scalable solution for scheduling, initiating and executing business processes
Pros and Cons
  • "This solution has made my clients' workplaces a lot less labor-intensive."

    What is our primary use case?

    My clients mainly use this solution for server workloads — work process flows around the deployment of servers, etc

    How has it helped my organization?

    This solution has made my clients' workplaces a lot less labor-intensive.

    For how long have I used the solution?

    I have been using this solution for the past few months.

    What do I think about the stability of the solution?

    It is pretty stable from my understanding. I haven't heard any complaints about a run maintain.

    What do I think about the scalability of the solution?

    AutoSys Workload Automation is very scalable. My clients were mainly large organizations and they never had any complaints about the scalability.

    How are customer service and technical support?

    I never had to contact technical support so I cannot comment on that.

    How was the initial setup?

    The initial setup is quite straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The pricing needs to be improved. Some of my client's complained that it was too expensive.

    What other advice do I have?

    My advice would be to negotiate thoroughly on the price.

    On a scale from one to ten, I would give this solution a rating of eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    AutoSys Workload Automation
    May 2024
    Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
    769,630 professionals have used our research since 2012.
    System Architect at a financial services firm with 51-200 employees
    Real User
    It enables us to improve our daily processing times. Tech support response times are slow.
    Pros and Cons
    • "This solution enables us to improve our daily processing times. We can do everything faster than before we used this solution."
    • "It is a fairly stable solution."
    • "There is a slow response time by tech support. Unless, you say it's severity level one. That will give you a two hour timing window for them to call you. It doesn't really happen exactly in two hours, but they try."

    What is our primary use case?

    My primary use case for this solution is for production.

    How has it helped my organization?

    This solution enables us to improve our daily processing times. We can do everything faster than before we used this solution.

    What needs improvement?

    The installation process is complex, and is pretty archaic. The people who developed this had very little concern with GUI interface and it is all command line. Everything is K-space, and if you misspell a task by uppercase, lower case, etc. you just completely think that the task is different.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It is a fairly stable solution. I have not had any issue with it.

    What do I think about the scalability of the solution?

    It's pretty scalable, and ready for enterprise.

    How is customer service and technical support?

    There is a slow response time. Unless, you say it's severity level one. That will give you a two hour timing window for them to call you. It doesn't really happen exactly in two hours, but they try.

    How was the initial setup?

    The initial setup was complex. It had too many components. 

    What's my experience with pricing, setup cost, and licensing?

    It is an overpriced solution. 

    What other advice do I have?

    I would not say this is for a large shop, but for a small shop it is overpriced. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Architect & Technical Director at a tech consulting company with 11-50 employees
    Reseller
    Top 20
    Functions are easy to use, scalable, and good technical support
    Pros and Cons
    • "The most valuable feature of this solution is the functions are easy to use."
    • "The solution could improve by having support for container environments."

    What is our primary use case?

    The solution can be used for scheduling workloads.

    What is most valuable?

    The most valuable feature of this solution is the functions are easy to use.

    What needs improvement?

    The solution could improve by having support for container environments.

    For how long have I used the solution?

    I have been using this solution for approximately 10 years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    AutoSys Workload Automation is scalable.

    I have many customers running this solution.

    How are customer service and technical support?

    The technical support has been good.

    Which solution did I use previously and why did I switch?

    I am using Stonebranch Universal Automation Center alongside this solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of this solution is reasonable and there is an annual license required.

    What other advice do I have?

    I evaluate AutoSys Workload Automation an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    PeerSpot user
    Technical Consultant at Atgen Software Solutions LLP
    Consultant
    It provides agility with job execution. The GUI needs improvement.
    Pros and Cons
    • "I find that it provides better agility in regards to job execution features."
    • "This product needs to improve its graphical user interface."

    What is most valuable?

    I find that it provides better agility in regards to job execution features.

    How has it helped my organization?

    The CA Autosys has assisted our organization by providing effective backend automation for enterprise application functionality.

    What needs improvement?

    This product needs to improve its graphical user interface.

    For how long have I used the solution?

    I have used this product for about 12 years.

    What was my experience with deployment of the solution?

    Lot of automation required and need to be aligned with DevOps.

    What do I think about the stability of the solution?

    I have not encountered any issues with stability.

    What do I think about the scalability of the solution?

    I have not encountered any issues with scalability.

    How is customer service and technical support?

    Customer Service:

    7/10

    Technical Support:

    CA Technologies provides good technical support and I would give it a 7 out of 10 rating.

    How was the initial setup?

    I found the installation process easy to follow.

    What about the implementation team?

    Implement through vendor as special skills.

    What's my experience with pricing, setup cost, and licensing?

    This product offers more jobs and stability.

    Which other solutions did I evaluate?

    After conducting extensive market evaluation, we chose the CA Autosys tool.

    What other advice do I have?

    I would recommend to make use of outsourced software solutions such as Atgen for ensuring a stable setup process.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user351336 - PeerSpot reviewer
    Managing Consultant at a tech consulting company with 51-200 employees
    Consultant
    It provides us with automated management of a high volume of workloads across our enterprise. I think the interface could be unified in a better way.

    Valuable Features

    I find the UI to be a really nice feature. It's great and pretty user friendly. Also, there are many agent integrations available that support various platforms.

    Improvements to My Organization

    It provides us with automated management of a high volume of workloads across our enterprise.

    Room for Improvement

    I'd like to see more agents for integrations with other platforms. Also, I think the interface could be unified in a better way. Additionally, we could benefit for more data analytics.

    Deployment Issues

    We've had no issues with deploying it.

    Stability Issues

    It is very stable and we haven't had any problems.

    Scalability Issues

    They are enhancing the product for new limits, so we should be able to scale without a problem.

    Customer Service and Technical Support

    They have great support when we work together.

    Initial Setup

    The initial setup was very straightforward. It's a great benefit that you can install and configure it very quickly.

    Other Advice

    I would recommend the product, but you have to have a good team to work with it. The solution is good, but you need a prepared team.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Batch Scheduling DTS, Service Delivery Lead at a computer software company with 10,001+ employees
    Real User
    Stable and scales well, but the graphical interface needs improvement
    Pros and Cons
    • "AutoSys Workload Automation is a stable solution."
    • "The graphical interface can be improved."

    What is our primary use case?

    We are a system integrator and this is one of the products that we implement for our customers. AutoSys is primarily used for scheduling CP jobs, file transfer, and other miscellaneous jobs.

    What needs improvement?

    The graphical interface can be improved.

    For how long have I used the solution?

    I have been working with AutoSys Workload Automation for the past five years, but not on a regular basis.

    What do I think about the stability of the solution?

    AutoSys Workload Automation is a stable solution.

    What do I think about the scalability of the solution?

    This is a scalable product and we have about 50 users. We are planning to increase our usage in the future.

    How are customer service and technical support?

    Since Broadcom acquired this product, the technical support has not been as good. They should really be faster and more knowledgeable.

    How was the initial setup?

    The agent package and the other package should be more user-friendly to install.

    What about the implementation team?

    I provide support on this product for our customers.

    What other advice do I have?

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
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    Workload Automation
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    Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.