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reviewer1530864 - PeerSpot reviewer
Engineer at a renewables & environment company with 501-1,000 employees
Real User
Top 5
An affordable solution with an easy initial setup process
Pros and Cons
  • "The solution is stable."
  • "Its performance and scalability could be better compared to one of its competitors."

What is our primary use case?

We use the solution to protect APIs from malicious attacks.

What needs improvement?

The solution's performance and scalability could be better than Azure.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable.

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Amazon API Gateway
August 2025
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What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

Comparatively, Azure is better than AWS in terms of performance and scalability.

How was the initial setup?

The solution's initial setup process is straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable.

What other advice do I have?

I rate the solution a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vishal  Devmurari - PeerSpot reviewer
Technical Architect at Paramatrix Technologies Pvt. Ltd.
Real User
Good performance and integration, excellent scalability, and highly reliable
Pros and Cons
  • "The most valuable feature is it has lots of integration."
  • "When it comes to DDoS protection, I would like to see that become available at the API Gateway level."

What is our primary use case?

Our primary use case is a fully serverless architecture for the application.

What is most valuable?

The most valuable feature is it has lots of integration.

What needs improvement?

When it comes to  DDoS protection, I would like to see that become available at the API Gateway level.

For how long have I used the solution?

I have been working with Amazon API Gateway for the past two years.

What do I think about the stability of the solution?

There is excellent stability.

What do I think about the scalability of the solution?

The scalability is currently showing me ten thousand requests per second. That is very good in our case.

How was the initial setup?

The initial setup is straightforward and easy.

What about the implementation team?

The deployment has taken us around eighteen minutes to complete.

What's my experience with pricing, setup cost, and licensing?

We use all open-source technology.

What other advice do I have?

I would rate Amazon API Gateway a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon API Gateway
August 2025
Learn what your peers think about Amazon API Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,985 professionals have used our research since 2012.
Software Engineer
Real User
Straightforward installation and beneficial itinerary release feature
Pros and Cons
  • "The most valuable feature in Amazon API Gateway is the itinerary release."
  • "Amazon API Gateway can improve the user interface in some areas it could be more polished."

What is most valuable?

The most valuable feature in Amazon API Gateway is the itinerary release.

What needs improvement?

Amazon API Gateway can improve the user interface in some areas it could be more polished.

In a future release, it would be beneficial for more documentation, even though their documentation is already very good, but better documentation could help us build more of what you want yourself.

For how long have I used the solution?

I have been using Amazon API Gateway for approximately seven months.

How are customer service and support?

I have not reached out to the support from Amazon API Gateway.

How was the initial setup?

The initial setup of Amazon API Gateway is straightforward and the process took approximately one day.

What about the implementation team?

We did the implementation of the solution in-house.

What's my experience with pricing, setup cost, and licensing?

There is an annual licensing cost to use Amazon API Gateway.

What other advice do I have?

My advice to others would be for them to keep their eye on the cost.

I rate Amazon API Gateway a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software architect at a insurance company with 10,001+ employees
Real User
A fully-managed and easy-to-use solution for our mobile app development projects
Pros and Cons
  • "This solution is useful for making new APIs."
  • "There should be more videos and documentation about the new features that are released every month."

What is our primary use case?

I use this solution for mobile app development. It is the API gateway for my backend.

What is most valuable?

The most valuable feature is the ease of managing the gateway.

This solution is useful for making new APIs. We deploy with CloudFormation, so it's pretty easy to use.

What needs improvement?

The way they manage the headers could be improved and made easier.

There are some certificates that they will not let us use.

I would like to see the web console improved.

There should be more videos and documentation about the new features that are released every month.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

It is a scalable solution. We have ten users in my team who service approximately five thousand people through our apps, and we are increasing the usage every day.

How are customer service and technical support?

We have a solution architect from AWS and he is working with us. The support from Amazon is great. On a scale of one to five, I would rate technical support a five.

Which solution did I use previously and why did I switch?

We did not use another cloud solution prior to this one. However, we did use an on-premises API gateway from CA Technologies. It is a very capable solution, but it is more expensive and we also had to maintain it ourselves. It is not a managed service like the API gateway from AWS.

How was the initial setup?

The initial setup of this solution is very easy. It only takes a few minutes.

This solution is a managed service, so we don't need to be concerned with maintenance. AWS does the management and scaling for us. It's serverless.

What about the implementation team?

I took care of the deployment myself.

What was our ROI?

We have seen ROI. It's pay-per-use, so you won't lose any money.

What's my experience with pricing, setup cost, and licensing?

This is a pay-per-use service, where you only pay for what you use.

Which other solutions did I evaluate?

We had our on-premises solution, and we also evaluated Apigee from Google. Ultimately, we felt that AWS, for our use case, was the best option. The main reasons are the ease of use and pricing.

What other advice do I have?

My advice to anybody who is implementing this solution is to first read the documentation and follow the steps. Make a use case, create a proof of concept, and then migrate it to production environments. It's pretty easy to use.

This is a good product, but there is always room for improvement.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1134261 - PeerSpot reviewer
Software Architect at a retailer with 51-200 employees
Real User
Enables us to provide controlled access to our services running within Amazon but the configuration should be better
Pros and Cons
  • "The technical support is very strong. We've had issues with the solution and configuration and we got very good support."
  • "It's hard to configure. There's a lot of options but it's very hard, it's very confusing."

What is our primary use case?

We primarily use the solution for providing controlled access to our services running within Amazon.

What needs improvement?

You can code anything and hook it on to it but it doesn't give you stuff out of the box like the other gateways give you. You can do anything with it because you just attach a LAN to it and it will do anything, but that's to the custodian. You know you're not using the power of the gateway. It's hard to configure. There's a lot of options but it's very hard, it's very confusing.

In the future, I'd like to see Amazon develop a portal and monetization that is not only for the Amazon Marketplace.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very easily scalable.

How are customer service and technical support?

The technical support is very strong. We've had issues with the solution and configuration and we've gotten very good support.

Which solution did I use previously and why did I switch?

We used something else, but Amazon is more powerful. We moved to the cloud.

How was the initial setup?

I didn't do the initial setup, so I'm not sure how hard it was to implement, or how long deployment took. Right now, we have two DevOps people handling the maintenance.

Which other solutions did I evaluate?

We didn't evaluate any other options before choosing this current solution.

What other advice do I have?

I would rate this solution a five out of 10. If there was a better configuration, I'd give it a higher score.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: August 2025
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Buyer's Guide
Download our free Amazon API Gateway Report and get advice and tips from experienced pros sharing their opinions.