Name: Alfresco
Brand: Hyland
Rating: 4.0 (18 reviews)

it_user143376

Consultant with 201-500 employees

Aug 11, 2014

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Some of the user interface could be more intuitive but rapid deployment and ease of installation are valuable.

Pros and Cons

"The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support."

"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."

What is most valuable?

The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support.

What needs improvement?

Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply.

For how long have I used the solution?

I have been using the solution for 3 months.

What was my experience with deployment of the solution?

Alfresco was a very smooth deployment, but the Records Management module 2.2.0 needed a forced deployment: total time to deploy (without file plan setup) was less than 1 day.

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What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How was the initial setup?

The initial setup was very simple.

What about the implementation team?

We implemented in-house.

What was our ROI?

We are still evaluating the ROI.

What's my experience with pricing, setup cost, and licensing?

Daily cost is insignificant: just storage and backup.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user90777

Developer with 51-200 employees

Feb 17, 2014

Powerful ECM solution with open source but reporting has room for improvement

Use Of Solution:

Since 2009

Values Features:

1. Scalable ECM solution

2. Business Process Management

3. Record Management

4. Open to integrate with many business-critical tools

Lucene based Search Advanced workflow with Activiti Easy to install/config/implementation Open to integrate with other enterprise applications

Improvements To Organization:

The company project management get power from the Activiti workflow.

Room For Improvement:

Reporting

Deployment, Stability, Scalability Issues:

None.

Customer Service:

4.5 stars

Technical Support:

4.5 stars

Initial Setup:

Binary installers are provided for Linux/Windows/Mac. Faster implementations

Config:

The wiki and doc system provide help for administrators to integrate other applications. Also the forum could be a place to get help.

Customization:

It can be done via Java, JavaScript, XML depends on the functions. Mostly done by experts (Alfresco partner).

Cost:

No license fee for community version. #CPU based annual license fee for enterprise version. Lower cost & higher ROI.

Admin to maintain the database, file system. The storage and hosting on AWS.

Other Advice:

Best go to registered Alfresco partner to implement especially when you need customizations.

Overall, Alfresco is a powerful ECM solution. With Alfresco, enterprise can get better search, advanced workflow capabilities, faster implementation, easy integration with business-critical tools.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.