Pratik Pawar - PeerSpot reviewer
Project Manager at a financial services firm with 1,001-5,000 employees
Real User
Great auto-learning but reporting could be better
Pros and Cons
  • "ABBYY Vantage has reduced our data because it can classify and extract information from documents."
  • "ABBYY Vantage's reporting could be improved - they don't have any out-of-the-box or detailed advanced reports."

What is our primary use case?

I mainly use ABBYY Vantage to process loan originations for cars.

How has it helped my organization?

ABBYY Vantage has reduced our data because it can classify and extract information from documents.

What is most valuable?

ABBYY Vantage's most valuable feature is auto-learning.

What needs improvement?

ABBYY Vantage's reporting could be improved - they don't have any out-of-the-box or detailed advanced reports.

Buyer's Guide
ABBYY Vantage
May 2024
Learn what your peers think about ABBYY Vantage. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,141 professionals have used our research since 2012.

For how long have I used the solution?

I've been using ABBYY Vantage for about a year.

What do I think about the stability of the solution?

I would rate ABBYY Vantage's stability five out of ten.

What do I think about the scalability of the solution?

I would rate ABBYY Vantage's scalability eight out of ten.

What was our ROI?

We've seen an ROI from ABBYY Vantage.

What's my experience with pricing, setup cost, and licensing?

I'd give ABBYY Vantage's pricing a rating of seven out of ten.

What other advice do I have?

I'd recommend ABBYY Vantage to other users and give it a rating of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
RavikiranPapthimar - PeerSpot reviewer
Director - Product & Technology at Incture
Real User
Top 10
User-friendly UI, easy to deploy, and scalable
Pros and Cons
  • "The UI is user-friendly and ABBYY Vantage supports over 100 languages."
  • "ABBYY Vantage is mainly available on the public cloud but for clients that use a private cloud, it is complicated to set up the solution."

What is our primary use case?

ABBYY Vantage is used for reading documents that require OCR or document intelligence, such as sales invoices.

What is most valuable?

The UI is user-friendly and ABBYY Vantage supports over 100 languages.

What needs improvement?

The handwritten recognition has room for improvement.

ABBYY Vantage is mainly available on the public cloud but for clients that use a private cloud, it is complicated to set up the solution.

For how long have I used the solution?

I have been using ABBYY Vantage for two years.

What do I think about the stability of the solution?

I give the stability of ABBYY Vantage an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability of ABBYY Vantage a nine out of ten. The solution can handle millions of documents.

How was the initial setup?

I give the initial setup an eight out of ten. There are two ways to utilize the solution. An individual can use the web-based user interface, which is easy to set up. If we intend to use the solution for bulk sorting, we'll need to use the API, which is also straightforward to set up. The full deployment can take a couple of days.

What about the implementation team?

We implement the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price for ABBYY Vantage is at par with its competitors. I give the price a six out of ten.

What other advice do I have?

I give ABBYY Vantage an eight out of ten.

We have over 1,000 people using the solution.

ABBYY Vantage offers better language support compared to its competitors, and it also demonstrates good connectivity and accuracy.

ABBYY Vantage is primarily designed as an enterprise-level solution that effectively fulfills OCR requirements. However, I do not suggest this solution for small companies or individuals.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
ABBYY Vantage
May 2024
Learn what your peers think about ABBYY Vantage. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,141 professionals have used our research since 2012.
Nadia Ghoufa - PeerSpot reviewer
IA/RPA Developer at Talan
Real User
Fast processing time, highly stable, and effective accuracy on extractions
Pros and Cons
  • "The most valuable feature of ABBYY FlexiCapture is the accuracy of the general extractions."
  • "ABBYY FlexiCapture could improve in the maintenance, and there are some issues. You have to make efforts to do corrections. Additionally, it could be more user-friendly in terms of connecting between different solutions."

What is our primary use case?

We are using ABBYY FlexiCapture for invoices.

What is most valuable?

The most valuable feature of ABBYY FlexiCapture is the accuracy of the general extractions.

What needs improvement?

ABBYY FlexiCapture could improve in the maintenance, and there are some issues. You have to make efforts to do corrections. Additionally, it could be more user-friendly in terms of connecting between different solutions.

For how long have I used the solution?

I have been using ABBYY FlexiCapture for approximately one year.

What do I think about the stability of the solution?

ABBYY FlexiCapture is highly stable. The processing time is very fast.

What do I think about the scalability of the solution?

We have two people using ABBYY FlexiCapture in my company.

Which solution did I use previously and why did I switch?

I have tested Vantage, and it is more user-friendly than the ABBYY FlexiCapture.

How was the initial setup?

The initial setup of ABBYY FlexiCapture was not easy, mainly because you have to configure a lot of things. It depends on the installation itself if it's going to be on the server or on the same system, but either way, it is not simple. 

What other advice do I have?

I rate ABBYY FlexiCapture a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior RPA Consultant at a tech services company with 1,001-5,000 employees
Consultant
Gives control over what goes through the system, lessens the errors, and saves time to allow the teams to focus on bigger picture things
Pros and Cons
  • "Verification station is a really good feature. It allows part-owners to be able to take a look at what comes out of the tool after a document, such as an invoice, is run through ABBYY. It also allows them to update it if there are any mistakes. So, it kind of gives them a little more control over what goes through the system and lessens the errors."
  • "They say that they have invoice training or document training where if you put in a certain number of documents of the same type and you fix it once, twice, or a few times, it'll automatically be able to read the same document perfectly without you having to create a layout for it to follow. That has never worked properly for any project, so I just stopped recommending it completely. We spent time trying to test and getting a bunch of invoices to test it with, and in the end, it just didn't do what it needed to. If they fix that or if they can improve on that, that would be great. It will save a lot of time for a lot of people, and it will allow people with less experience with ABBYY to be able to use it."

What is our primary use case?

Most of the use cases were invoice-related for sectors such as supply chain and finance. Sometimes, they were a little bit related to HR and payroll. We also had use cases for passports and IDs and documents related to HR and onboarding. 

I've also worked on a larger scale project for importing and exporting in Dubai. It had invoices, country of origin statements, and everything else that comes through with an import check event.

It was on-premise on all the projects I've worked on. I've never worked on it with the cloud. We would connect it to an RPA tool, such as UiPath or Automation Anywhere. So, it was a part of a larger solution.

How has it helped my organization?

Usually, it does the reading task for a document, such as an invoice, and that is a very mundane task for an employee when they have other stuff to do. It pretty much takes that off their plate. It gives them time to focus on bigger picture things or even look at the process as a whole.

It lessens the errors that can happen. An employee can be tired and read a number wrong, but if it is a computer-generated invoice, it is going to be of the best quality. If it is computer-generated, it will come out with zero error every time, and it will do it a lot faster than a person. It will extract the information and continue doing whatever you need to.

What is most valuable?

Verification station is a really good feature. It allows part-owners to be able to take a look at what comes out of the tool after a document, such as an invoice, is run through ABBYY. It also allows them to update it if there are any mistakes. So, it kind of gives them a little more control over what goes through the system and lessens the errors.

What needs improvement?

They say that they have invoice training or document training where if you put in a certain number of documents of the same type and you fix it once, twice, or a few times, it'll automatically be able to read the same document perfectly without you having to create a layout for it to follow. That has never worked properly for any project, so I just stopped recommending it completely. We spent time trying to test and getting a bunch of invoices to test it with, and in the end, it just didn't do what it needed to. If they fix that or if they can improve on that, that would be great. It will save a lot of time for a lot of people, and it will allow people with less experience with ABBYY to be able to use it.

The way FlexiLayout Studio and Project Station read a document, such as an invoice, is a little bit different. So, if you set it up in FlexiLayout Studio and create a template, it will read it just fine, but when you import it into Project Studio, sometimes, it will not read it the same way. The way both of them read is a little bit different. So, you have to go back, and you have to change it again, and it is trial and error until you get it right.

Its price should be a little lower. It is a lot higher than the competition.

For how long have I used the solution?

The last project I worked on was in February of this year.

What do I think about the stability of the solution?

It is pretty stable. If I remember correctly, it has only crashed once, and I don't think it was a system issue. It was just some weird, bizarre glitch that happened at the time. Once the projects were live and running on the client system, we've never had any issues that I can think of.

What do I think about the scalability of the solution?

Its scalability is good, but it also depends on how you're working on a project from the beginning. I like to put everything together, and I usually do think of it in a way that if we were going to add invoices in the future, it won't be a hassle. It is pretty scalable. I can have many different invoices on the same project. I can have a project going on the client-side for years and then just add to it if needed.

Usually, we have some type of business analyst whose main role is doing something that we call an OCR study. The business analyst would be reading the invoices and just telling us what the client wants to extract from them. On their end, they also make sure that the quality of the invoices is good for ABBYY. It can't be something that is written over and damaged or put in someone's pocket for a day and then in the scanner. It won't give us perfect results.

There would also be a developer who would take a look at the OCR study fed by the analyst and then think of how to develop each template. If you don't understand how you're going to design the whole project, you might need someone. Because we're putting it into another automation tool as well, after we've sort of developed everything, depending on the scale of the project, we may have somebody dedicated to just testing the submission before sending it over to the client.

We have plans to use it, and of course, it is a good product, but we work with what the client wants. So, if a client doesn't want it, then they're not going to be using it. It is not like a solution for every case in my line of work. It depends on if the client actually has a bunch of invoices or a bunch of documents that they need to read quickly. If that's the case, then we definitely recommend it every time. We recommend it over any other OCR solution on the market. ABBYY in itself isn't a perfect tool, but ABBYY is pretty good. It is not the best on the market at the moment.

How are customer service and technical support?

I've been in contact with several people from ABBYY and their support staff. They're very helpful.

Which solution did I use previously and why did I switch?

We were using the default OCR tool that came with the UiPath software. It is integrated with Google OCR and Microsoft OCR, which are okay for smaller, simpler documents, but they're not going to give you the control that you can have with ABBYY. The engine itself isn't as good.

ABBYY is definitely more mature. It's all-around better. If I pass through an invoice PDF, the percentage of getting everything right with ABBYY is higher than it is with the others. It is definitely a lot more expensive, but I can tailor what I need to each document, and I have multi-lingual support. I can pretty much just get behind what ABBYY is trying to read and make sure it is reading everything correctly, whereas, with Google OCR or Microsoft OCR, I just worked with whatever came out, and I had no control over it.

How was the initial setup?

It depends. There are two types of installations. There is the standalone installation, and there is the server installation. The standalone one is very simple. It is just a normal install. You just push the license through the command prompt, and that's pretty much it. The other one is just going to take a little while longer depending on how you're going to deploy the solution for FlexiCapture on the system. From my experience, if someone is going to install it for the first time, they might need just a bit of help, but it is not that complex.

The duration depends on the solution. It depends on what a customer wants and how many invoices you're going to be preparing in ABBYY, but usually, we say that a good rule of thumb is about one to two hours for a normal invoice. If it has a complex table, then it may take three to four hours for an invoice. So, the time taken would depend on what the client actually wants. If we have five invoices for which the customer wants to use ABBYY, they can be created in a day or two days. We'll give half a day for installation, which also depends on how many servers we're going to be using. We'll give like another half a day for testing and pushing the project. So, maybe two days for five invoices is fair.

In terms of the implementation strategy, first, I would pretty much gather all the invoices the customer needs, and usually, if they are in the same sector and in the same business, they'll be very similar. If we have 50 invoices, I would rather waste an hour or two figuring out the similar invoices and then creating just 10 templates instead of 50. After that, I'd start with identifying the means of the values that I want to extract and figure those out in all of those 50 invoices, especially the ones that are going to be in the same template. Then, I'd get to work on those templates. Once I finish those, I'd push them to the project so that I can test them there, and if everything is working fine in the project, then I'd just give the solution to the customer.

What was our ROI?

We have definitely seen an ROI. Most of the ROI is related to time because it'll take a while for a human to go through a full process. If we assume that we have a process that takes a human or an employee an hour, that would be eight hours in a day. OCR would really cut that time by a lot. I'm also talking about adding automation to it, so I'm pretty much a little biased here. We can cut that time down by a lot, and once we do that, then we just have the whole process automated. It is not being done by an employee anymore, so that employee is free to do something else. So, you're saving time, money, and brainpower.

What's my experience with pricing, setup cost, and licensing?

Its price should be a little lower. It is a lot higher than the competition, and if they just break the gap a little, then more people might jump onto their product. Their price is definitely a deterrent in the few cases that I remember.

They have monthly and yearly options, and if you want, they also have per project and per page options. We partnered with them for a few projects, and they provided us with a trial license that we use on our end for using the system, employing it, and developing the solution. On the client's end, they will charge them for the license because that's ongoing. They also get support and everything else.

They do charge extra for different types of installation. They have the standalone, which is pretty straightforward and a lot cheaper than the server installation. Server installation gives you a lot more, and it gives you control over the environment. They have a web management studio for the whole thing. You can create users and give people different permissions and track the progress of everything, so that's going to be a lot more expensive. I remember that one client was complaining about having to pay extra for having the Arabic language added to the system. I think they made all the languages free after that, but I'm not 100% sure.

What other advice do I have?

I would advise first looking at what you're trying to extract from the documents that you have. If they are simple enough and are being extracted properly through a cheaper or a free OCR tool, then just use that. It is not going to be worth the price. If you have lots of invoices and some of them get very complex, and you'd rather have the control over making sure everything is fine, and you have no room for error, then it would be better to invest in ABBYY.

The biggest lesson that I have learned from using this solution is that when creating templates with different documents, make sure that you're using different identifiers for those documents. That's because, in the beginning, you might think that it would automatically know the difference between, let's say, an Amazon invoice and a Walmart invoice, but it won't unless you tell it. So, you have to make sure that those files are unique. You also have to make sure that what you've created fits perfectly for that invoice. If you leave a little bit of leeway, it is possible that something else will be picked up that you don't want, and then it will just ruin the rest of the process. It is no fault of the OCR. You just didn't restrict it properly.

I would rate ABBYY FlexiCapture an eight out of 10. It is not perfect, but it is the best I've used.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Automation Tech Resource Lead at Kelly Services, Inc.
Real User
Good PDF OCR reading capabilities, stable, and easy to set up
Pros and Cons
  • "Abbyy is really good in terms of reading OCR."
  • "There are certain controls like radio buttons and checkboxes that when reading PDFs, really doesn't go well with the RPA."

What is our primary use case?

We are using this solution for PDF reading capabilities for some invoices. We also utilize it to read DW4 forms.

What is most valuable?

There are many others to compare with such as Google and Microsoft, but we haven't seen any specific distinction that stood out with Abbyy.

They were the most used, which is the reason we chose them.

Abbyy is really good in terms of reading OCR.

What needs improvement?

There has always been a challenge with Word and PDF reading capabilities. This is an area that needs improvement.

There are certain controls like radio buttons and checkboxes that when reading PDFs, really doesn't go well with the RPA.

For how long have I used the solution?

We work with Abbyy and UiPath. Abbyy provides its API to be utilized with UiPath, and that is how we use it.

We have been working with Abbyy for at least one year. We have one or two projects that we have worked on with Abbyy.

What do I think about the stability of the solution?

Abbyy is a stable solution.

What do I think about the scalability of the solution?

It's not really scalable. When it comes to PDF reading, we are very specific to that particular document and that template with some of the verbiage.

I have not seen it to be more scalable with any OCR capabilities.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Previously, we didn't try any other solutions. We have to have that screen gripping capabilities and OCR. UiPath with Abbyy was the right choice.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

We did not go with the licensed version of this solution.

What other advice do I have?

It's more trial and error, but Abbyy is still really good in terms of OCR. If you have a consistent use case, then I think that Abbyy is the right fit.

I would rate Abbyy Vantage an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Presales Consultant at Advansys-ESC
Real User
Top 10
A stable and scalable tool useful for the extraction of data from documents
Pros and Cons
  • "The solution's technical support is very supportive."
  • "ABBYY Vantage is a product that does not include the Arabic language."

What is our primary use case?

I use ABBYY Vantage in my company for extracting data from invoices, IDs, and contracts. I have also used ABBYY Vantage to extract data in English from different documents.

What is most valuable?

As my company operates in the Middle East, it is important for us to have a solution that accepts Arabic characters from documents. The most valuable feature of the solution is the extraction of data from passports and national IDs, a task that is generally difficult for most of the OCR engines to check data from such documents.

What needs improvement?

ABBYY Vantage is a product that does not include the Arabic language. From an improvement perspective, ABBYY Vantage should include the Arabic language.

For how long have I used the solution?

I have been using ABBYY Vantage since 2018. My company has a partnership with ABBYY.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

I work in a software company where there are more than 50 users of ABBYY Vantage.

How are customer service and support?

The solution's technical support is very supportive.

Which solution did I use previously and why did I switch?

In the past, my company used to use IQ Bot from Automation Anywhere. My company moved from IQ Bot to ABBYY Vantage to avail the latter product's features.

How was the initial setup?

The product's initial setup is neither simple nor difficult.

If one uses ABBYY Vantage and is familiar with its components, I believe one can handle its setup phase. I think it is not a very basic solution.

The solution is deployed on an on-premises model. Depending on the projects undertaken by my company, I have also used the product on the cloud services by AWS.

What's my experience with pricing, setup cost, and licensing?

ABBYY Vantage is a bit of an expensive tool. The payment model for ABBYY Vantage is such that a user needs to make payments for the number of pages consumed with the help of the tool.

Which other solutions did I evaluate?

I think my company chose ABBYY Vantage over other products in the market owing to the fact that it is a reliable product that offers stability, features, and capabilities to extract data from different documents. In our company, we tested ABBYY Vantage for many of our projects and saw that it delivers results.

What other advice do I have?

I recommend ABBYY Vantage to those who plan to use it in the future, especially if you deal with complex, semi-structured, or unstructured documents since it is a dependable tool that provides high accuracy. Suppose a user wants to use a product to segregate financial documents and needs a tool that provides very high accuracy, then my company recommends ABBYY Vantage.

I rate the overall tool a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
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PeerSpot user
Leshmi Giridharan - PeerSpot reviewer
Data specialist at a mining and metals company with 11-50 employees
Real User
Top 5
Flexible, helpful learning material, and scales well
Pros and Cons
  • "The most valuable feature of ABBYY Vantage is flexibility. You are able to edit at a granular level providing good control over the process. Additionally, the brochures and guides were helpful in learning the solution."
  • "ABBYY Vantage could improve the processing of handwritten notes."

What is our primary use case?

I am using the solution mostly for voice processing.

We have approximately 30 use cases in our company.

What is most valuable?

The most valuable feature of ABBYY Vantage is flexibility. You are able to edit at a granular level providing good control over the process. Additionally, the brochures and guides were helpful in learning the solution.

What needs improvement?

ABBYY Vantage could improve the processing of handwritten notes.

For how long have I used the solution?

I have used ABBYY Vantage within the last 12 months.

What do I think about the stability of the solution?

In our region, we have a lot of Arabic text that is handwritten which the solution could improve.

I rate the stability of ABBYY Vantage an eight out of ten.

What do I think about the scalability of the solution?

The scalability of the solution depends on the use case. However, if the solution is managed well it is scalable.

Our company is expanding and correctly we have approximately 16 users of the solution.

How are customer service and support?

I have not used the support from the vendor.

How was the initial setup?

There might be a need to complete a few courses to get used to the implementation of ABBYY Vantage.

What about the implementation team?

We did the implementation of ABBYY Vantage in-house.

What's my experience with pricing, setup cost, and licensing?

We were able to qualify for a reasonable price. The price is in the low to medium range compared to other solutions.

I rate the price of ABBYY Vantage an eight out of ten.

Which other solutions did I evaluate?

I evaluated IBM and AI builder prior to choosing ABBYY Vantage.

What other advice do I have?

If you do the training it will be easy to use.

I rate ABBYY Vantage an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Managing Director at a computer software company with 11-50 employees
Real User
Top 10
Beneficial Arabic OCR, useful personalized templates, and helpful support
Pros and Cons
  • "The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and classify, you can work with those different templates without the need to do special programming for it or with minimum programming. Additionally, the solution is supporting the Arabic OCR, both of these combined features are the most important for us in the Egyptian market."
  • "ABBYY FlexiCapture could improve the performance. We are looking for better performance because it can be a lengthy capture process and the accuracy needs to be enhanced when it comes to Arabic."

What is most valuable?

The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and classify, you can work with those different templates without the need to do special programming for it or with minimum programming. Additionally, the solution is supporting the Arabic OCR, both of these combined features are the most important for us in the Egyptian market.

What needs improvement?

ABBYY FlexiCapture could improve the performance. We are looking for better performance because it can be a lengthy capture process and the accuracy needs to be enhanced when it comes to Arabic.

In the next upgrade, ABBYY FlexiCapture could add invoices for the Arabic or for the Middle East because it's based on European or American standards mainly.

For how long have I used the solution?

I have been using ABBYY FlexiCapture for approximately four years.

What do I think about the stability of the solution?

ABBYY FlexiCapture is stable, we did not find any problems.

What do I think about the scalability of the solution?

In our usage, ABBYY FlexiCapture has been scalable enough. We had a cluster-based operation.

How are customer service and support?

I rate the support form ABBYY FlexiCapture a four out of five.

The support could be more responsive.

Which solution did I use previously and why did I switch?

I have used OpenText previously and overall the solution might work better, but for our use case, ABBYY FlexiCapture has all the features we need that are important, such as Arabic OCR, and is priced well.

How was the initial setup?

The initial setup of ABBYY FlexiCapture is easy.

What's my experience with pricing, setup cost, and licensing?

The price of ABBYY FlexiCapture is better than some competitors, such as OpenText.

What other advice do I have?

I recommend this solution to others.

I rate ABBYY FlexiCapture an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free ABBYY Vantage Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free ABBYY Vantage Report and get advice and tips from experienced pros sharing their opinions.