ABBYY Vantage Reviews

For ABBYY Vantage, we have access to various use cases involving different languages, primarily related to invoices. However, we have recently started receiving multiple types of documents, including those used for billing purposes in factories or warehouses. Therefore, we do not have a specific use case but multiple use cases for ABBYY Vantage.

Regarding features, the pre-trained models in ABBYY Vantage are extremely useful. They are capable of detecting a majority of the fields that we need.

One major area that requires improvement in ABBYY Vantage is its current JSON output format. We expect an upgrade from ABBYY that will offer XML or CSV formats. In FlexiCapture, we can download the output in a CSV format. In Vantage, we receive the output in JSON format. Then, we need to extract the JSON output and use various APIs to convert it to an Excel format, which can be troublesome. Therefore, we hope that ABBYY will address this concern with an upgrade.

As of now, ABBYY Vantage is working fine. I want the solution to have a very good pre-trained model that can be trained using only two to three documents for new templates instead of the current requirement of ten documents for different templates. That kind of smart pre-trained model is what I want in ABBYY. ABBYY already has a pre-trained model, but they need more because they only have three to four at present. Make additional models for different areas so that the solution can detect information not just from tables or documents but also directly from images.

I am currently using ABBYY Vantage, but after being introduced to Nanonets, I started comparing their parameters, which led me to peerspot.com. I have been using ABBYY FlexiCapture for the past three years. However, in our company, we have been using ABBYY Vantage since October 2022. My company has a partnership with ABBYY.

Stability-wise, I rate this solution a nine out of ten.

Based on our business operations currently, the solution isn't very scalable. Maybe in the future, it might change when we have better use cases in our organization. So, scalability-wise, I rate this solution an eight out of ten.

At present, there are 22 team members in our organization who are currently using the solution. However, we have not yet provided access to other teams or for business uses directly. So, taking into account the developers or the support staff, a total of 22 people are currently using the solution.

We currently have full technical support from our vendor, a direct partner of ABBYY. Our organization has also established a good relationship with ABBYY, which allows us to benefit from their technical expertise whenever needed. Based on my experience, I would rate the support provided by ABBYY Vantage as high.

ABBYY Vantage has been designed as a user-friendly solution, making the setup process require only a couple of days. It typically takes no longer than a day to create an instance and begin using the software. Additionally, once the user has received some training or has access to ABBYY's generic documents, they can quickly learn how to use the solution. In our organization, the solution's deployment was done on the cloud.

While I am not aware if anyone was involved in the implementation process, I can confirm that we have consultants. However, we are looking for opportunities where we can provide direct access to our business. This would involve the need to create and deploy the entire project taking our help, but we do have another consultant to do that since we have multiple projects across the globe.

Our company receives discounts because of our good partnership with the vendor and our vendor's partnership with ABBYY. So, from a pricing point of view, I rate this solution a nine out of ten. This rating is after considering other tools similar to ABBYY Vantage in the market, for which the prices are pretty high compared to the price of Vantage, which is less.

Like ABBYY Vantage, Nanonets also provides powerful pre-trained models that effectively detect required fields. We have been trying both Nanonets and ABBYY Vantage. We have been utilizing Vantage in multiple projects, but we have recently discovered Nanonets, which is a new and good tool. So, that is why I was looking for a comparison of the parameters of both solutions online.

Even though we have become aware of Nanonets at our company, we still prefer using ABBYY Vantage. At the moment, I am evaluating both tools. However, I believe that if we can provide direct access to the Onepage tool for our business and create different instances for our business partners so that they use our ABBYY licenses on their projects, then we would recommend ABBYY. The inability to do so would be a disadvantage, and we would consider recommending a different tool.

I recommend ABBYY Vantage to those who are planning to use it. The major requirement considered by business partners is the access provided by the solution. They also want the tool to be user-friendly. The business partners want the solution to allow direct training without needing external vendors such as consultants or developers. Overall, I rate the solution an eight out of ten.

We are using the solution in our company for extracting details from invoice copies.

In our company, using the solution, we have seen that overall automation is quite easy. The output and time for developing the process are quite less.

It's worth noting that ABBYY Vantage employs both AI and machine learning techniques. Additionally, integrating with ABBYY Vantage is easy, with LinkedIn options available for use through the platform's built-in activities.

The customization can be done using ABBYY Vantage. But I don't have complete knowledge of its pricing.

Customization in the solution needs to be modified. In the future, I would like to see the product have better customization functionality.

I have been using the solution for a month. Also, I am using the solution's latest version. My company has a partnership with ABBYY Vantage.

Stability-wise, I can't rate the solution since it is still in the PoC phase. Once the products which we are developing go live, we can figure out the stability of the product. As of now, I rate the solution's stability an eight out of ten.

Scalability-wise, I rate the solution a seven to eight out of ten.

The technical support is helpful. I rate the technical support a seven out of ten.

Neutral

Previously, I used to use FlexiCapture. Still, we are using FlexiCapture in our company. ABBYY Vantage is user-friendly. Also, it has custom activities, and integrations are quite easy.

The deployment process can be done in a few minutes. So it can be done in less than 30 mins.

We were able to do the installation with the help of our in-house team. We already have a platform team who actually helped us with installation. So, I just started using the tool last month. I wasn't involved in the installation since I am a core developer who works on the design. Approximately 10-12 members are using the solution in its PoC phase. Later on, it may expand to thousands of users.

The cost is per page we use. So, the number of pages we use will be its cost.

I would definitely recommend the solution to those planning to use it. I am yet to explore the solution's load-balancing feature. I rate the overall product between seven to eight out of ten.

To be more concrete, I rate the overall product an eight out of ten.

We use this solution to extract data, and to combine it with other solutions to provide end to end processes.

We like the fact that this solution is enterprise-ready, so it can be deployed on-premises, scale it, etc.

We would like the workflow building within this solution to be more transparent, which would allow us to model the process.

Also, the large number of components within this tool can make deploying and managing the solution quite complex.

Lastly, we feel that the usability of the interface could be improved by the use of cognitive capabilities, to make it more user-friendly. At present it is quite complicated to understand how to use this solution, and can take time to master effectively.

We have been working with this solution for two years, but we have been more actively engaging with it for the past year.

This is a fairly stable solution. In our experience there have ben some issues, but these have not stopped production. Instead it has cost us time in order to contact support, understand the issue, and then to mitigate future risk.

This is a scalable solution, as far as we are aware.

The support for this solution tend to respond in a timely fashion. However, more complex issues may mean a delay in replies.

Positive

This solution is fairly complex, even for expert users, to setup and deploy. There are a lot of components involved in the initial setup, and a lot of documentation to go through in order to deploy the tool successfully.

The licenses for this solution are payable on a yearly basis, and are transferable from one year to the next, if they go unused.  The license payment also includes a number of support hours from the vendor.

I would recommend organizations to evaluate this solution if they are looking into data extraction products. It is complex to implement and use, meaning it will require time to use effectively, but it provides good results.

We would rate this solution an eight out of ten.

Our company uses the solution for processing invoices that follow a particular template. We have some standard invoices on a monthly basis and use UiPath to download them from our suppliers. The downloads are extracted and exported to the solution.

We previously used the solution's on-premises version but it is no longer supported. We used the trial cloud version until we bought our license one month ago. 

We are in the development phase but once we go live, we will have many users for the verification station.

The solution has its own language that can be configured many ways and with higher accuracy than other products.

Programming interfaces should include intelligence or documentation. It is difficult to find documentation and implement without some information included in the backend scripting pages.

The support network is weak and needs improvement.

I have been using the solution for one year.

The solution is stable for documents that are standard format.

The solution is scalable.

The support is weak and it is difficult to find answers for day-to-day problems. There is no forum for answers and not many users are familiar with the solution to help with issues. The provider should have documentation for everything but it is not reaching end users.

Tickets are not responded to in a timely manner and it is difficult to get email responses or escalations. There is no standard format for support and they just respond whenever they like. In contrast, UiPath helped with anything needed.

I rate support a four out of ten.

Neutral

We used UiPath's Document Understanding but it had issues finding items that were marked in particular locations.

Accuracy is comparatively higher for the solution. You have the option to write rules in the backend which can be manually verified if a document does not satisfy conditions. Once verification is complete, the document feeds back and the solution picks up the rest of the processing. This flexibility was not available in UiPath.

UiPath also required too much user involvement at the time of our implementation, but I believe this has improved over time.

The cloud setup is straightforward and only requires configuring the development environment which includes flexi layout studio and product setup station. Any security concerns can be addressed through an SSO or AD integration.

The on-premises setup is a bit complex because it requires understanding connections.

We implemented the solution in-house.

Maintenance and updates for the cloud version are handled by ABBYY. We receive notification of updates in advance. Typically, an update requires some upgrade in the development environment to ensure there is no impact to users.

Our license is $6,000 and includes unlimited users for the verification station.

Licensing is a bit on the high side.

We looked at ABBYY's invoice processing but were not satisfied with the results so we moved to the solution.

The solution is the best for use cases with standard document templates. If your documents do not follow a particular format, then you cannot use the solution. 

The features for AI and processing lag behind so I rate AI a five out of ten.

Overall, for our purpose with standard document templates, I rate the solution a seven out of ten. 

I mainly use ABBYY Vantage to process loan originations for cars.

ABBYY Vantage has reduced our data because it can classify and extract information from documents.

ABBYY Vantage's most valuable feature is auto-learning.

ABBYY Vantage's reporting could be improved - they don't have any out-of-the-box or detailed advanced reports.

I've been using ABBYY Vantage for about a year.

I would rate ABBYY Vantage's stability five out of ten.

I would rate ABBYY Vantage's scalability eight out of ten.

We've seen an ROI from ABBYY Vantage.

I'd give ABBYY Vantage's pricing a rating of seven out of ten.

I'd recommend ABBYY Vantage to other users and give it a rating of seven out of ten.

We use this solution for supplier invoice processing work. We started using it because we needed a solution for supplier invoice automation.

The solution is deployed on-premises.

There are about 20 end users.

It's easy to use.

I would like to see a machine learning model to make the solution more intelligent.

There are no issues with stability.

Initial setup is easy.

It costs 5,000 Euro per year for one license. There are almost 500,000 pages available, so I think the price is good for what we have. It's worth the money.

I would rate this solution as eight out of ten. 

There are some technical constraints, but if you can address those, then the solution is good to use.

There are competitors, so I would like the ability to explore more options.

Our primary use case for this solution is invoice processing. We have many different invoices on different maps so we use it as a tool to classify those documents and get the information that we enter into the SAP systems.

ABBYY Vantage is easy to use and allows us to run through documents and extract information.

The overall integration could be better. For example, the modelling, classification and handwritten information are not great. From my perspective, Hyperscience does the handwritten processes a lot better than ABBYY Vantage. Additionally, the overall end-to-end processes experience can also be improved in terms of how information is fed to ABBYY. By having the overall process flow built with ABBYY Vantage, it can hold up as an independent tool.

We have been using this solution for approximately one year. We deploy this solution on cloud and are currently using the latest version.

The solution is stable.

The solution is scalable. We can add new users without any issues. However, we do not need to add users often because the primary point is to reduce the number of users. Additionally, we are consultants, so we build and deploy solutions for our clients. Currently, we have five people involved in this process who are using and leveraging this product.

We have not had to contact customer service and support yet.

The initial setup was straightforward, and deployment was very quick as we used the ABBYY cloud setup that was provided. We didn't have to separate the installation and setup process. It was primarily structured on passing on documents and getting the information back.

The ROI is visible when there is enough volume of documents available. For example, if there are two documents a week, there would not be a good ROI, but if we have many invoices from large companies, there will be a high ROI.

I cannot give a specific figure for pricing because it is unique to each client. We negotiate at different times for different clients, depending on the size of their organization. However, I believe the price is a bundled package.

ABBYY Vantage is a good tool. In this space that we work in, Hyperscience and ABBYY Vantage are two essential tools that we work with. Others include Bioscript and many more, but these two are the primary tools because of their maturity and capability. Therefore, these are our tools of choice.

I rate this solution an eight out of ten. The solution is good and stable, but its overall integration could be improved. Our advice to customers will be to understand their business cases because it is attached to document processing, so there is a bundled cost with this product. It is necessary to understand the volumes and the documents being worked with. Understanding the volume and quality of documents that are being processed is necessary to ensure success.

It would be during the data extraction process. The ability to extract and insert data, then structuralize it into the actionable format, would be the most valuable.

I would have liked to see them make it easier for business users to implement themselves. This is what they have done with Vantage, which is essentially a low code/no code, slightly enhanced version of FlexiCapture that is already available.

I have been involved with ABBYY FlexiCapture off and on for approximately one year.

ABBYY FlexiCapture is a stable product. The stability is good.

The scalability of ABBYY FlexiCapture is good.

This solution is used on a daily basis throughout the organization.

My company has approximately 230,000 employees worldwide.

The technical support is good. They solve problems relatively quickly.

I am familiar with IBM Datacap.

The initial setup was relatively complex. The people who install it must be knowledgeable about what they are doing.

It took some time to get everything up and running properly.

The deployment was completed in-house.

We have seen a return on investment, but I'm not sure how much.

It would be far too difficult. Because we obviously deliver these types of solutions not only in-house but also for a large number of other companies. There's plenty of ROI that we have managed to deliver for our customers, in particular, but I can't give you figures.

I don't recall the pricing.

In terms of intelligent document processing, the company uses a variety of platforms, including IBM Datacap and ABBYYFlexiCapture, among others. We were constantly reviewing market products, and we were also doing things like Hyperscience. At the moment, I'm working on a review for Vantage, which is ABBYY's other recently released product, rather than FlexiCapture.

We are partners with ABBYY.

If you are going to implement it, I would recommend a combination of engaging with a delivery partner to accelerate your initial setup and scalability and then building your own internal capability, which requires accredited users, in parallel.

Because FlexiCapture requires a significant amount of domain knowledge or technical capability to implement. I am not sure if this is outside the scope of your research, but if a company is looking to implement ABBYY products in general and does not want to require a significant increase in internal capabilities, ABBYY Vantage may be a better option.

I would rate ABBYY FlexiCapture an eight out of ten.