ABBYY Vantage Reviews

We are using the solution in our company for extracting details from invoice copies.

In our company, using the solution, we have seen that overall automation is quite easy. The output and time for developing the process are quite less.

It's worth noting that ABBYY Vantage employs both AI and machine learning techniques. Additionally, integrating with ABBYY Vantage is easy, with LinkedIn options available for use through the platform's built-in activities.

The customization can be done using ABBYY Vantage. But I don't have complete knowledge of its pricing.

Customization in the solution needs to be modified. In the future, I would like to see the product have better customization functionality.

I have been using the solution for a month. Also, I am using the solution's latest version. My company has a partnership with ABBYY Vantage.

Stability-wise, I can't rate the solution since it is still in the PoC phase. Once the products which we are developing go live, we can figure out the stability of the product. As of now, I rate the solution's stability an eight out of ten.

Scalability-wise, I rate the solution a seven to eight out of ten.

The technical support is helpful. I rate the technical support a seven out of ten.

Neutral

Previously, I used to use FlexiCapture. Still, we are using FlexiCapture in our company. ABBYY Vantage is user-friendly. Also, it has custom activities, and integrations are quite easy.

The deployment process can be done in a few minutes. So it can be done in less than 30 mins.

We were able to do the installation with the help of our in-house team. We already have a platform team who actually helped us with installation. So, I just started using the tool last month. I wasn't involved in the installation since I am a core developer who works on the design. Approximately 10-12 members are using the solution in its PoC phase. Later on, it may expand to thousands of users.

The cost is per page we use. So, the number of pages we use will be its cost.

I would definitely recommend the solution to those planning to use it. I am yet to explore the solution's load-balancing feature. I rate the overall product between seven to eight out of ten.

To be more concrete, I rate the overall product an eight out of ten.

We use this solution to extract data, and to combine it with other solutions to provide end to end processes.

We like the fact that this solution is enterprise-ready, so it can be deployed on-premises, scale it, etc.

We would like the workflow building within this solution to be more transparent, which would allow us to model the process.

Also, the large number of components within this tool can make deploying and managing the solution quite complex.

Lastly, we feel that the usability of the interface could be improved by the use of cognitive capabilities, to make it more user-friendly. At present it is quite complicated to understand how to use this solution, and can take time to master effectively.

We have been working with this solution for two years, but we have been more actively engaging with it for the past year.

This is a fairly stable solution. In our experience there have ben some issues, but these have not stopped production. Instead it has cost us time in order to contact support, understand the issue, and then to mitigate future risk.

This is a scalable solution, as far as we are aware.

The support for this solution tend to respond in a timely fashion. However, more complex issues may mean a delay in replies.

Positive

This solution is fairly complex, even for expert users, to setup and deploy. There are a lot of components involved in the initial setup, and a lot of documentation to go through in order to deploy the tool successfully.

The licenses for this solution are payable on a yearly basis, and are transferable from one year to the next, if they go unused.  The license payment also includes a number of support hours from the vendor.

I would recommend organizations to evaluate this solution if they are looking into data extraction products. It is complex to implement and use, meaning it will require time to use effectively, but it provides good results.

We would rate this solution an eight out of ten.

Our company uses the solution for processing invoices that follow a particular template. We have some standard invoices on a monthly basis and use UiPath to download them from our suppliers. The downloads are extracted and exported to the solution.

We previously used the solution's on-premises version but it is no longer supported. We used the trial cloud version until we bought our license one month ago. 

We are in the development phase but once we go live, we will have many users for the verification station.

The solution has its own language that can be configured many ways and with higher accuracy than other products.

Programming interfaces should include intelligence or documentation. It is difficult to find documentation and implement without some information included in the backend scripting pages.

The support network is weak and needs improvement.

I have been using the solution for one year.

The solution is stable for documents that are standard format.

The solution is scalable.

The support is weak and it is difficult to find answers for day-to-day problems. There is no forum for answers and not many users are familiar with the solution to help with issues. The provider should have documentation for everything but it is not reaching end users.

Tickets are not responded to in a timely manner and it is difficult to get email responses or escalations. There is no standard format for support and they just respond whenever they like. In contrast, UiPath helped with anything needed.

I rate support a four out of ten.

Neutral

We used UiPath's Document Understanding but it had issues finding items that were marked in particular locations.

Accuracy is comparatively higher for the solution. You have the option to write rules in the backend which can be manually verified if a document does not satisfy conditions. Once verification is complete, the document feeds back and the solution picks up the rest of the processing. This flexibility was not available in UiPath.

UiPath also required too much user involvement at the time of our implementation, but I believe this has improved over time.

The cloud setup is straightforward and only requires configuring the development environment which includes flexi layout studio and product setup station. Any security concerns can be addressed through an SSO or AD integration.

The on-premises setup is a bit complex because it requires understanding connections.

We implemented the solution in-house.

Maintenance and updates for the cloud version are handled by ABBYY. We receive notification of updates in advance. Typically, an update requires some upgrade in the development environment to ensure there is no impact to users.

Our license is $6,000 and includes unlimited users for the verification station.

Licensing is a bit on the high side.

We looked at ABBYY's invoice processing but were not satisfied with the results so we moved to the solution.

The solution is the best for use cases with standard document templates. If your documents do not follow a particular format, then you cannot use the solution. 

The features for AI and processing lag behind so I rate AI a five out of ten.

Overall, for our purpose with standard document templates, I rate the solution a seven out of ten. 

I mainly use ABBYY Vantage to process loan originations for cars.

ABBYY Vantage has reduced our data because it can classify and extract information from documents.

ABBYY Vantage's most valuable feature is auto-learning.

ABBYY Vantage's reporting could be improved - they don't have any out-of-the-box or detailed advanced reports.

I've been using ABBYY Vantage for about a year.

I would rate ABBYY Vantage's stability five out of ten.

I would rate ABBYY Vantage's scalability eight out of ten.

We've seen an ROI from ABBYY Vantage.

I'd give ABBYY Vantage's pricing a rating of seven out of ten.

I'd recommend ABBYY Vantage to other users and give it a rating of seven out of ten.

We use this solution for supplier invoice processing work. We started using it because we needed a solution for supplier invoice automation.

The solution is deployed on-premises.

There are about 20 end users.

It's easy to use.

I would like to see a machine learning model to make the solution more intelligent.

There are no issues with stability.

Initial setup is easy.

It costs 5,000 Euro per year for one license. There are almost 500,000 pages available, so I think the price is good for what we have. It's worth the money.

I would rate this solution as eight out of ten. 

There are some technical constraints, but if you can address those, then the solution is good to use.

There are competitors, so I would like the ability to explore more options.

Our primary use case for this solution is invoice processing. We have many different invoices on different maps so we use it as a tool to classify those documents and get the information that we enter into the SAP systems.

ABBYY Vantage is easy to use and allows us to run through documents and extract information.

The overall integration could be better. For example, the modelling, classification and handwritten information are not great. From my perspective, Hyperscience does the handwritten processes a lot better than ABBYY Vantage. Additionally, the overall end-to-end processes experience can also be improved in terms of how information is fed to ABBYY. By having the overall process flow built with ABBYY Vantage, it can hold up as an independent tool.

We have been using this solution for approximately one year. We deploy this solution on cloud and are currently using the latest version.

The solution is stable.

The solution is scalable. We can add new users without any issues. However, we do not need to add users often because the primary point is to reduce the number of users. Additionally, we are consultants, so we build and deploy solutions for our clients. Currently, we have five people involved in this process who are using and leveraging this product.

We have not had to contact customer service and support yet.

The initial setup was straightforward, and deployment was very quick as we used the ABBYY cloud setup that was provided. We didn't have to separate the installation and setup process. It was primarily structured on passing on documents and getting the information back.

The ROI is visible when there is enough volume of documents available. For example, if there are two documents a week, there would not be a good ROI, but if we have many invoices from large companies, there will be a high ROI.

I cannot give a specific figure for pricing because it is unique to each client. We negotiate at different times for different clients, depending on the size of their organization. However, I believe the price is a bundled package.

ABBYY Vantage is a good tool. In this space that we work in, Hyperscience and ABBYY Vantage are two essential tools that we work with. Others include Bioscript and many more, but these two are the primary tools because of their maturity and capability. Therefore, these are our tools of choice.

I rate this solution an eight out of ten. The solution is good and stable, but its overall integration could be improved. Our advice to customers will be to understand their business cases because it is attached to document processing, so there is a bundled cost with this product. It is necessary to understand the volumes and the documents being worked with. Understanding the volume and quality of documents that are being processed is necessary to ensure success.

We use ABBYY Vantage for invoice automation.

Some of the most helpful features of ABBYY Vantage that I really appreciate are the accuracy and the multilingual capabilities.

ABBYY Vantage provides automation of content-centric processes.

ABBYY Vantage has AI features that learn automatically about invoice fields and related functionality.

The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used across multiple invoices.

I have been working with ABBYY Vantage for more than two and a half years.

The accuracy of ABBYY Vantage is not directly applicable to us as we use this in our product to implement it with our clients, and we are yet to see the impact.

We anticipate that ABBYY Vantage will help in reducing the time taken to process invoices.

As a product manager, I am not aware of the competitor pricing for ABBYY Vantage.

I cannot think of any significant flaws in ABBYY Vantage, and I am satisfied with its features, though I may not be using it extensively.

Overall, I would rate ABBYY Vantage an eight out of ten.

We use the solution to extract the contents from documents like invoices and passports.

Verification Station is valuable. If the confidence level is lower than what we set, we can view it in Verification Station and correct it if there are any issues. For example, if the confidence value is 90%, and the confidence level of the extracted content is below 90, the documents will be pushed to Verification Station. We can check whether the document has been extracted correctly. If the values do not match, we can correct them.

It would be good if the product provided an AI-based prebuilt model that predicts and gives output. We can then verify and make changes if necessary.

I have been using the solution for almost three years.

I rate the solution’s stability a seven out of ten.

I rate the tool’s scalability a nine out of ten. Five to ten of our clients are using the solution. The number of users has reduced. There are other vendors who offer OCR solutions. Our clients are enterprise-level businesses.

Whenever we have issues, we raise a ticket, and we get a response from the support team.

Positive

The initial setup is not easy, but it is not complicated. It was pretty straightforward. I rate the ease of setup a five or six out of ten. The vendor provided all the documentation. We could raise a ticket if we had any doubts, and the team would help us.

Compared to most solutions, it is a good product. It has a lot of features. The extraction it provides is much better than any other vendor. Overall, I rate the tool a nine out of ten.