Compare Progress Software vs Zoho

Progress Software

Based on 158 reviews.

Zoho

Based on 259 reviews.

Latest Research

Buyer's Guide

Progress ShareFile vs. Zoho Sign

November 2026

Zoho Sign vs. Progress ShareFile

Updated: November 2026

Buyer's Guide

Progress ShareFile vs. Zoho Sign

November 2026

Progress ShareFile vs. Zoho Sign

Updated: November 2026

Sample Customers

iMail Server

Keystrokes Transcription Service, Inc, Korean Air, Nascar, WebMD

Progress ShareFile

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Zoho Sign

Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville

Zoho Mail

BBDO, HuffPost

Popular Solutions

1 reviews

7 reviews

2 reviews

11 reviews

15 reviews

11 reviews

Top Industries

Financial Services Firm

11%

Outsourcing Company

10%

Construction Company

10%

Manufacturing Company

Construction Company

15%

Comms Service Provider

12%

Outsourcing Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

G Srivastava
Senior Cloud Engineer at a tech services company
We used Chef, the automation tool, as an Infrastructure as Code tool for configuration deployment, such as deploying...
Read full review of Chef »
Kiran Raju L
Project Manager at Cognizant
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of Progress MOVEit »
Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance...
Read full review of Flowmon »
Anonymous User
Senior Data Engineer at a insurance company
MarkLogic's primary use case in my experience is handling semi-structured and hierarchical data that does not fit...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at Quan Hung Gourmet
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

VishalKumar7
Zoho Developer at Evoluz Global Solutions
I am working around three years with Zoho Creator. I have developed mostly 25 projects on Zoho Creator, 10 projects...
Read full review of Zoho Creator »
Hunbel CH
Lead Software Engineer at Nexo Solutions Ltd
My usual use case for Catalyst by Zoho involves a recent client from approximately two months prior who operates a...
Read full review of Catalyst by Zoho »
Matt Costa
Owner & Digital Marketing Manager at MPCosta
I was using Zoho Projects previously, but my company still owns many integrated software solutions. I needed the...
Read full review of Zoho Projects »
HarshVardhan1
Software Engineer at Evoluz Global Solutions
I am a consultant and Zoho CRM developer who implements Zoho CRM for clients. I have worked extensively on Zoho CRM...
Read full review of Zoho CRM »
Vedhanayagam R
Data Analyst at Mobolution
I am both a customer and user of Zoho Analytics. In my company, I am the accounting person who contacts Zoho...
Read full review of Zoho Analytics »

Review 1 of 5

Customer Service

PramodChaudharyDarwha
Manager at TCS
Customer support is really good. I think they are very reachable and they provide a solution whatever we need. We...
Read full review of MarkLogic »
RituRaj
SDE 2 at Virtusa
MarkLogic has been generally good and reliable in my experience. When I connect with them, it is very responsive. I...
Read full review of MarkLogic »
Srujan Panuganti
Scientist - Instrument II at AbbVie
This is open-source software. The code and software are hosted on GitHub. If there is any problem with MOVEit, I can...
Read full review of Progress MOVEit »
PeterForster
Senior Consultant at a tech services company
I have never seen a vendor offer such great support to users, to be honest. I rate the technical support a ten out of...
Read full review of Kemp LoadMaster »
AkshayChaudhari
Data Specialist at TCS
Customer support is excellent. They are available twenty-four hours a day, seven days a week, and provide quick...
Read full review of MarkLogic »
G Srivastava
Senior Cloud Engineer at a tech services company
Since we used the free version, the license cost was zero. We have not used the paid version, so we have not had the...
Read full review of Chef »
Mohamed Rafiq
Manager at DEWA
Technical support has been very good. They are helpful and responsive, and we are happy with the level of support.
Read full review of WhatsUp Gold »
Utkarsh Varma
Senior Consultant- Manager at EXL Analytics
We contacted support when we had a glitch with the system in the deployment phase and the support team reached out to...
Read full review of Progress MOVEit »
Sumit Mundik
Application Development Senior Analyst at Accenture
We didn't contact them. We did not face any issues where we have to reach out to them or create support tickets for...
Read full review of Progress MOVEit »
Abduh Rumfot
It Security Consultant at juke
The support team is very communicative and provides fairly good support.
Read full review of Kemp LoadMaster »
IshtiaqKhalil
Information Security Engineer at BOK
Based on our experience, our interactions with customer service and support have been minimal, which we consider a...
Read full review of Kemp LoadMaster »
Kinoti Martin
Network Engineer at a financial services firm
It's excellent, and the last technical engineer I worked with was amazing. On a scale of 10, I give them a nine.
Read full review of WhatsUp Gold »
John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
Customer Service: I have used the managed MDBA service that Progress Software Professional Services offer. They are...
Read full review of Progress OpenEdge RDBMS »
Mike Silva
Senior Operations Engineer at a retailer
We did use technical support, but not on a regular basis. We use our contact there, our account manager, who is...
Read full review of Chef »
Rakesh Joshi
General Manager at Seriti Resources
I rate Kemp support nine out of 10. Kemp support is good, but LoadMaster is highly stable, so we don't have many...
Read full review of Kemp LoadMaster »
Anonymous User
IT Manager at a construction company
My interactions have gone fine with support in the few times that I've needed to work with them. I've heard some...
Read full review of Progress ShareFile »
Fareed Afser
Associate Engineer at AST
The support team takes a lot of time to provide resolutions.
Read full review of Kemp LoadMaster »
Ijaz Hussain
Manager at ZS Associates
If we need technical support we raise an AWS ticket and someone from the technical support team helps us. If we hit a...
Read full review of Chef »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »
Anonymous User
Assistant Systems Administrator at a non-profit
We have not had contact with technical support.
Read full review of WhatsUp Gold »
Anonymous User
Messaging Architect at a tech services company
Customer Service: They are are very knowledgeable and friendly. Technical Support: They are are very knowledgeable...
Read full review of Kemp LoadMaster »
Anonymous User
Presale Network Security at a consumer goods company
Our local support team provides excellent service. We first check with our local support team for any issues before...
Read full review of WhatsUp Gold »
AndreasKuhn
System Specialist at a tech vendor
The technical support team is good. I rate them nine out of ten.
Read full review of Kemp LoadMaster »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
We are providing first-level technical support as a reseller. For the second-level or third-level support, we get...
Read full review of Flowmon »
Mahmoud Abd El-Rasol
Network Manager at a financial services firm
I have contacted local support here in Egypt. I had a good experience.
Read full review of WhatsUp Gold »
Anonymous User
Key Account Manager at a tech services company
The support from the solution is very good. I would rate the support of Flowmon Solution an eight out of ten.
Read full review of Flowmon »
Manjunath Reddy
Senior Customer Architect at a computer software company
The solution's technical support team is really good, and you can directly contact them regarding any issues.
Read full review of Chef »
Anonymous User
Consultant at DXC
Technical support is smooth and responsive.
Read full review of Kemp LoadMaster »
JimRyan
IT Manager at SWITCHCRAFT INC
Support has been easy to deal with. I have only needed to contact them a few times during the initial setup. Once...
Read full review of Kemp LoadMaster »
Anonymous User
Director of IT at a computer software company
Technical support is nice, they will help you over the phone/email but I had few questions about the design and even...
Read full review of Kemp LoadMaster »

Review 1 of 30

SagarGaikwad
Sr Business Application Developer On Zoho Platform. at Tech Worriors
I often communicate with the technical support of Zoho Books, and they are quickly available to help. I can share...
Read full review of Zoho Books »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Technical support is okay. The issue is the knowledgability. Sometimes they don't understand what my question is or...
Read full review of Zoho Desk »
Sagar Gaikwad
Sr Business Application Developer on Zoho Platform. at Tech Worriors
The technical support for Zoho Creator is quite comprehensive, providing chat, email, and community resources for...
Read full review of Zoho Creator »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Zoho Vault's technical support is good.
Read full review of Zoho Vault »
Antony Munyao Benjamin
Customer Experience Consultant at Zoho
When downloading Zoho Mail CRM, an assistant connects with you for any support needed, providing an end-to-end...
Read full review of Zoho Mail »
Jake Harris
Founder, Consultant, and Developer at Limitless IT Consultancy
I communicate with the technical support and customer service of Zoho on occasion. I try to avoid it as it's not the...
Read full review of Zoho Creator »
Harshal Kansara
Manager - Sales & NBO at a tech services company
The customer service and support for this solution is great.
Read full review of Zoho CRM »
Rebecca Fernyhough
Account Manager at Epic Network Support
The solution's technical team is very helpful.
Read full review of Zoho CRM »
Subha Mariappan
Senior P PM Consultant at CAPPMPL
The customer service and support for Zoho are good.
Read full review of Zoho Sprints »
Raviteja Sidda
Product Marketing Manager at Data Driven Investor
The customer support for Zoho CRM is good compared to my previous CRM, which was considerably better, I would say.
Read full review of Zoho CRM »
Matt Costa
Owner & Digital Marketing Manager at MPCosta
The deployment process for Zoho Projects is pretty easy to implement. However, there are some nuances that required...
Read full review of Zoho Projects »
Kishor Lamdande
Zoho Developer at Megnet Limited
The customer service and support could do a better job. Whenever I call the support team or ask for support, they...
Read full review of Zoho Analytics »
Matheus Ferraz
CRM Team Leader at a tech company
When we contact support, sometimes it takes two to three days or even more to get a satisfying answer. It is...
Read full review of Zoho Campaigns »
StevenParker
CEO at a non-tech company
We can easily find documentation and videos on the Internet in case of any queries. We can resolve most of the cases...
Read full review of Zoho CRM Plus »
Eslam Abo Elnaga
Senior people and systems analyst at B_labs & Mylo
The support team from Zoho has some challenges. I came from a background where we were using Workday, and we had a...
Read full review of Zoho Analytics »
Laban Kipngeno
Network Security and Data Specialist at JW Seagon
We get good support from Zoho India but it would be good if they can improve on the language.
Read full review of Zoho Projects »
Murali Sunkara
Investor at a computer software company
The solution's technical support was good. I rate the technical support an eight out of ten.
Read full review of Zoho Sign »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Technical support is good. It's quite fast. We can reach them via email, and sometimes they can do a live chat. In...
Read full review of Zoho Assist »
Sathish V.K.
Zoho Creator at Sofvare
Sometimes we contact support. Our experience with support has been good.
Read full review of Zoho Desk »
Anonymous User
Skip Tracer | 10+Years Specializing in Unclaimed Money | Find Unclaimed Money | Finding Heirs at AURFS Pty Ltd trading as Money Catch
Customer Service: As a paid user the wait is usually around 48 hrs, it would be great as a paid user to always be...
Read full review of Zoho CRM »
VijayKumar3
Co-Founder at Intelytica
Zoho technical support is good.
Read full review of Zoho Analytics »
Anonymous User
Information Security Analyst at a computer software company
I don't remember them being bad. I can't think of any instances in which they were amazing. I don't even know if we...
Read full review of Zoho Sign »
Anonymous User
Delivery Manager - Digital Transformations at a tech services company
The solution’s technical support is excellent.
Read full review of Zoho Sprints »
Clinton Powell
Recruitment Lead at Muse Consultancy Services
Their technical support is outstanding. Zoho's got something like 50 million customers. I've never had to phone them....
Read full review of Zoho Recruit »
Anonymous User
Presales Manager at Cloud4C Services
We've never had to deal with technical support. I can't speak to how helpful or responsive they are.
Read full review of Zoho CRM »
CraigWillis
Business Development Director at Skore
There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you...
Read full review of Zoho Analytics »
Gopi Jtech
Computer Operator at Jtech
I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.
Read full review of Zoho Analytics »
Anonymous User
Functional Consultant at a non-tech company
Questions have been escalated to the Zoho Projects technical support team. The overall rating for the tech support...
Read full review of Zoho Projects »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
Their technical support is really good. We haven't had any issues so far.
Read full review of Zoho CRM »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days...
Read full review of Zoho Projects »

Review 1 of 30

Technical Support

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