Compare datto vs Veritas

datto

Based on 37 reviews.

Veritas

Based on 340 reviews.

Latest Research

Buyer's Guide

Datto Cloud Continuity vs. Veritas System Recovery

November 2026

Veritas System Recovery vs. Datto Cloud Continuity

Updated: November 2026

Buyer's Guide

Datto SIRIS vs. Veritas System Recovery

November 2026

Veritas System Recovery vs. Datto SIRIS

Updated: November 2026

Sample Customers

Datto SIRIS

Datapac, Dynamic Business Technologies, SAX Technology Advisors

Datto SaaS Protection

Datapac, Dynamic Business Technologies, SAX Technology Advisors

Datto File Protection

machineLOGIC, The Local Guy

Datto ALTO

Datapac, Dynamic Business Technologies, SAX Technology Advisors

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

HubStor

York Hospital, Delphinus Medical Technologies, City Year

Veritas Resiliency Platform

Oncor

Veritas System Recovery

Mother's Nutritional Center, Occidental Technical Group

Popular Solutions

Datto Remote Monitoring and Management

2 reviews

Datto SIRIS

10 reviews

Datto Cloud Continuity

0 reviews

Veritas NetBackup

6 reviews

Veritas Backup Exec

5 reviews

Veritas NetBackup Appliance

9 reviews

Top Industries

Comms Service Provider

10%

Outsourcing Company

10%

Manufacturing Company

Construction Company

Outsourcing Company

11%

Financial Services Firm

11%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

James Melton
Cyber Security Consultant
The use cases for Datto SIRIS that we set up are that we back up all emails for 365, certain devices such as servers...
Read full review of Datto SIRIS »
Alex Clerici
System Integrator IT Manager at Tecnimex S.r.l.
Usual use cases for Datto Remote Monitoring and Management include inventory purposes, managing software installation...
Read full review of Datto Remote Monitoring and Management »
Anonymous User
IT Manager at a tech vendor
My usual use cases for this solution are when a user deletes something within SharePoint or there is SharePoint...
Read full review of Datto SaaS Protection »
TrevorSmith
Assistant Director, Network Operations at Premier Marine Insurance
I used to use the solution when I used to work for an MSP for whom I used to deploy the product for the clients....
Read full review of Datto Cloud Continuity »
Duncan_Goodwin
Owner at Oxford Network Solutions, Inc
We are a reseller and primarily use Datto ALTO for disaster recovery.
Read full review of Datto ALTO »

Review 1 of 5

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

Kunal Kishor
AI/ML Engineer at IT BY DESIGN
The maintenance of Datto SIRIS is easy because they have an auto-update system that keeps everything updated in...
Read full review of Datto SIRIS »
JonMcWilliams
vCTO - Technical Account Manager at CMIT Princeton
I have not contacted the support. However, my colleagues contacted and they had a positive experience with the support.
Read full review of Datto Autotask Professional Services Automation (PSA) »
Alex Clerici
System Integrator IT Manager at Tecnimex S.r.l.
I communicate with support not very often. However, during the first release of the product, I discovered some bugs...
Read full review of Datto Remote Monitoring and Management »
JasonGrant
Founder at The Automated Method
They have an emergency service for partners, so if things go bad, you call the number to connect with someone instantly.
Read full review of Datto Cloud Continuity »
Omri F.
President & CEO at a tech vendor
The speed of technical support was excellent, and the quality was above average. If I were to put support on a scale...
Read full review of Datto SIRIS »
Rahul Arvind
Infrastructure Engineer at Neurealm
I would rate the technical support that the vendor provides at 9.5, as they offer excellent service.
Read full review of Datto SIRIS »
James Melton
Cyber Security Consultant
We've had to contact Datto support to get them to send hard drives when the device goes over 50% or is full. We've...
Read full review of Datto SIRIS »
Aurélien Boeyen
Co Founder at Carredas
The technical support was satisfactory.
Read full review of Datto Endpoint Detection and Response (EDR) »
Peeyush Yadav
Technical Support Engineer I at a consultancy
I have never had to contact technical support for Datto SIRIS in these two years.
Read full review of Datto SIRIS »
Samuel Torres
Support Engineer Tier II at Security First IT
I have never contacted Datto Cloud Continuity’s technical support team. Sometimes, when the agent or services stop...
Read full review of Datto Cloud Continuity »
Anonymous User
IT Manager at a tech vendor
I do not believe I have ever communicated with the technical support of Datto SaaS Protection. I do not think I have...
Read full review of Datto SaaS Protection »
Christian Poirier
Owner at GICPM Technology
In general, I find that Datto's technical support is fast, although it depends on your question type. Since I use...
Read full review of Datto Cloud Continuity »
Anonymous User
Co-Founder and Chief Technology Officer at a tech services company
Customer Service: Excellent. Our rep feels like part of the family. Technical Support: Also, excellent. I haven't...
Read full review of Datto Cloud Continuity »
Florian
IT Manager at a educational organization
There was support for the tool itself being able to be installed on different platforms. Trying the support, we found...
Read full review of Datto Endpoint Detection and Response (EDR) »
Anonymous User
General Manager at a tech services company
They are usually pretty good at responding.
Read full review of Datto Remote Monitoring and Management »
Andrea Zanonepoma
Engineer at a renewables & environment company
The customer support of Datto SIRIS is very high-level, and they respect the ticket times.
Read full review of Datto SIRIS »
Roy Prime
VoIP phone IT manager at Fusion 2K
I had a memorable experience with customer support during the bare-metal recovery, and the support was brilliant. I...
Read full review of Datto SIRIS »
Jake Boyce
IT Manager at Veracity Insurance Solutions, LLC
I've had to call them a few times. Their tech support guys are generally good. They generally know what exactly I'm...
Read full review of Datto Remote Monitoring and Management »
James Herold Herold
Unemployed - previously IT Account Manager at a retailer
On a scale of one to five, I would rate them a five out of five. They were always very responsive, and the escalation...
Read full review of Datto Cloud Continuity »
Anonymous User
Remote Network Support Analyst Level 2 at a tech services company
I had to deal with Datto support a few times because their Concord platform was down. I've also called with questions...
Read full review of Datto Remote Monitoring and Management »
Raul Garcia
PMO y CIO - Tecnologías de Información at a consumer goods company
Very good, timely, and effective.
Read full review of Datto Cloud Continuity »
Daniel McCoy
Chief Innovation Officer at TSA
Their support is slow. I would rate them a three out of five. If it's something doable, they guide you through the...
Read full review of Datto Remote Monitoring and Management »
Duncan Wallace
Managing Director at HB Technologies
Customer support is probably an eight out of 10, which is solid, as we do most of the work ourselves and I rate the...
Read full review of Datto SIRIS »
Brian Jordon
Vendor Application Specialist at The Vaden Automotive Group
I personally have not had any interactions with their support team, but I've heard nothing but good responses from my...
Read full review of Datto Remote Monitoring and Management »
TrevorSmith
Assistant Director, Network Operations at Premier Marine Insurance
I rate the technical support a ten out of ten.
Read full review of Datto Cloud Continuity »
Anonymous User
Chief Operating Officer, and HIPAA Privacy Officer at dmi Networking
Tech support has been really good whenever we have had an issue, which is very uncommon.
Read full review of Datto Remote Monitoring and Management »
Duncan_Goodwin
Owner at Oxford Network Solutions, Inc
Technical support is good, but they were better when it was independently owned. They were excellent before but now...
Read full review of Datto ALTO »
Anonymous User
Director at a computer software company
Technical support has been quite good. We haven't had any problems with technical support.
Read full review of Datto Endpoint Detection and Response (EDR) »
SSL
Senior IT Consultant at a tech consulting company
Customer Service: I would give customer service a rating of 9/10. They provided decent customer service. Technical...
Read full review of Datto Cloud Continuity »
Anonymous User
Business Development Manager at a comms service provider
We've used Datto support before. In most cases, they've been excellent. In a couple of instances, it took a little...
Read full review of Datto Remote Monitoring and Management »

Review 1 of 30

Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
Their technical support is excellent.
Read full review of Veritas NetBackup Appliance »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support is good. Our company is a support partner with Veritas.
Read full review of Veritas Backup Exec »
Storemgr67
Storage Manager at a financial services firm
There is room for improvement in the quality of the support.
Read full review of Veritas NetBackup »
Rastislav Maniak
Partial Owner at Storage One
It's worth noting that Veritas has different support teams for different products, and the level of support can vary...
Read full review of Veritas System Recovery »
Michal Zapasnik
Backup Admistrator at Government of Poland
The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our...
Read full review of Veritas NetBackup Appliance »
Tasos Skaltsas
IT Systems Engineer at a maritime company
When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve...
Read full review of Veritas NetBackup »
SunilGupta1
Director at F1 INFOTECH
Their support is good.
Read full review of Veritas Backup Exec »
Islam Hamed
General Manager at EGPC
I would rate the technical support eight out of ten.
Read full review of Veritas NetBackup Appliance »
Azleen Ismail
Presales Consultant at Progenet Innovations Sdn Bhd
We need to wait until the other support center is open. We have to stay outside the working hours to get a support.
Read full review of Veritas NetBackup »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
We are satisfied with the technical support for this solution.
Read full review of Veritas NetBackup »
Ismail Turhan
IT Manager at Usak University
The technical support team's response time could be improved.
Read full review of Veritas NetBackup »
Pusoloso Mokitimi-Lekhutlile
EUT Analyst at Absa Group Ltd
There might be occasional language variations, but overall, they're quite responsive. Our engineers spoke in a...
Read full review of Veritas NetBackup Appliance »
Alex Ntow
Chief Technology Officer at EITBS Ltd
They provide great support. I would rate them a ten out of ten.
Read full review of Veritas Backup Exec »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. We're satisfied with the level of service they provide to us.
Read full review of Veritas Backup Exec »
Anonymous User
Senior Consultant at a tech services company
It is hard to train someone on this program and the technical team wasn't very helpful. The customer service can be...
Read full review of Veritas Alta SaaS Protection »
ShaileshPednekar
Assistant General Manager System at a healthcare company
The customer support for Veritas Alta Recovery Vault is amazing. A rating of nine out of ten points, with ten being...
Read full review of Veritas Alta Recovery Vault »
Shashikant Patel
IT Manager at Canara Robeco
My company has not faced any issues with Veritas System Recovery, so we never had a reason to reach out to Veritas's...
Read full review of Veritas System Recovery »
Sanjay Pachpande
Senior System Engineer at Vintech Electronic Systems Pvt.Ltd
Technical support with Veritas is very good.
Read full review of Veritas Backup Exec »
Gireesan C
Senior Manager at Datamatics Global Services Limited
Veritas' technical support is okay; not remarkable. The documentation is okay as well.
Read full review of Veritas Backup Exec »
Anonymous User
Director Of Operations at a tech services company
Technical support is fine. In Turkey, we're able to get support quite easily.
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Customer Solution Architect, IT Outsourcing & Cloud Computing Services at a comms service provider
I personally have never contacted technical support, however, our operations teams have. I haven't heard anyone in...
Read full review of Veritas NetBackup »
Anonymous User
Engineer
Customer Service: 7/10 Technical Support: 7/10
Read full review of Veritas NetBackup »
Muksith Thangal
Backup and Storage Specialist at a sports company
Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap....
Read full review of Veritas NetBackup »
Anonymous User
Presales Engineer at a tech services company
I have not had end-user experience with the Veritas technical support.
Read full review of Veritas Backup Exec »
AbdulKhader
Storage Administrator at Amicorp
Previously, their support was proficient, skilled, and available around the clock. However, recently, the quality has...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Sr. Tech Lead
Customer Service: 4.5/5 Technical Support: 4/5
Read full review of Veritas NetBackup »
Shazlina Ahshrup
Project Manager at Szar Solutions Sdn. Bhd.
The quality of technical support has decreased over time with slower response times compared to before.
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Manager of Infrastructure at a tech services company
Technical support is good. Veritas is good, overall, when it comes to the technical support.
Read full review of Veritas Backup Exec »
Anonymous User
Solutions Platform Architect at a retailer
We have a very strong team and haven't had to log many calls with technical support.
Read full review of Veritas NetBackup »
John Chege
Solutions Architect at Rigor Systems Limited
Their support quality has declined. I would rate it a six out of ten now, whereas it used to be a nine out of ten...
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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