Zimbra Collaboration Reviews

I primarily use the solution for sending and receiving emails and meeting requests. 

It is very easy to use. 

The solution is easy to implement. 

The solution can scale. 

We have had an issue with security. We had attacks in the summer, which is why we didn't buy the latest update. The security is bad. I'm not sure if it was on Zimbra's end or the firewall's or human error. 

I've been using the solution for five years. 

We have had issues with stability. 

We have about 200 people on the solution right now. The scalability of the solution is fine. 

The initial setup is not complex. It is very easy to deploy. 

I'm not sure how many people were involved in the deployment process.

I'm not sure of the exact cost of the solution. However, my understanding is that it is not too expensive. I'm not sure if there are any extra fees. 

We have been evaluating Zimbra and MS Exchange. We wanted to know if MS Exchange was better than Zimbra.

While I'm not sure of the exact version we're using, it is not the latest version. 

We may be switching to MS Exchange. Our department head would like to switch. However, our IT team doesn't want another project at this time. 

I'd rate the solution eight out of ten overall. 

We typically use the solution for our email and collaboration. It’s nothing much. It’s just the basic functionality that we are leveraging.

The subscription base in terms of their support, unlike before, now has a community addition. Now, everything is free.

It's just easy to use and straightforward. For an SMB, it is a recommendable email solution.

The product is easy to set up.

It’s a stable solution.

It does have a few bugs. However, they are small and can be worked around.

The performance could be better in terms of handling multiple domains.

I’ve used the solution for three to five years at this point. I’ve used it for a while now. It’s been a long time.

The stability has been great. There are some bugs that can be fixed with minor workarounds. It doesn’t crash or freeze. It’s reliable. I like the performance, however, of course, it could be better.

We have about 150 users on the solution currently.

We do not really plan to increase usage as we are trying to reduce it due to the pandemic. We really need to trim it down, actually.

We haven’t needed support, although in the community version, there is a community you can reach to for help. The community has been responsive so far.

The solution is easy to set up. It’s not overly complicated.

The installation process only takes an hour. It’s pretty fast.

Deployment and maintenance only require two people. There’s an engineer and a systems admin.

We have an integrator that assists us.

There is now a community addition that is free to use.

We are using an older version of the solution.

I’d rate the solution eight out of ten.

I would recommend the solution to others, especially if they happen to be an SMB.

Zimbra Collaboration is mainly used for messaging, emails, calendars, video conferencing, and document sharing.

Zimbra Collaboration's sharing features are most valuable.

Zimbra Collaboration's video conferencing could be improved. Their documentation is also mainly in English, and it would be useful to have it available in other languages. There's also a problem with the new Admin NG module, which makes it possible for the administrator to access users' mail on their system, which is particularly problematic for organizations with confidentiality requirements. This feature cannot be removed, though you can choose whether or not to activate it. In the next release, Zimbra Collaboration should make all the features from their previous web interface available on their new one.

I've been using Zimbra Collaboration since 2011.

Zimbra Collaboration's stability is generally ok, but it depends on the version number, especially if you're early in that version. For example, there were some issues with high numbers of sessions and infrastructure requirements in the early days of version eight.

Zimbra Collaboration's architecture is ok for scalability if you do the multi-node deployment. However, there's a problem with the high availability of mailbox servers, which isn't very good.

The initial setup isn't very complex.

Zimbra Collaboration is expensive, and there is no perpetual license option. Also, their licensing model is unclear, making it difficult to evaluate the value of the solution before buying.

Zimbra's community is very helpful when you need information. I would rate Zimbra Collaboration nine out of ten.

Zimbra Collaboration is a plain mailing solution across our organization and with our partners.

The most valuable feature of Zimbra Collaboration is email functionality.

Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on.

I have been using Zimbra Collaboration for approximately seven years.

Zimbra Collaboration is a stable solution.

There were 5,000 users using Zimbra Collaboration.

The scalability of Zimbra Collaboration is good.

I have contacted support for some incidents.

I have not used another similar solution to Zimbra Collaboration.

The initial installation of Zimbra Collaboration was straightforward.

The deployment of Zimbra Collaboration was done in-house. The solution does not require any maintenance.

There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost.

I rate Zimbra Collaboration an eight out of ten.

We use Zimbra for internal communication. We use the chart and use it to share documents. We use it organization-wide. All of the departments inside our organization are using the solution.

It's a big solution for us since internal communication is a must in our organization. We use Zimbra for our internal communication as a whole.

The most valuable feature of Zimbra is sending messages as well as text and documents. 

It is good and competent, but you have to pay for video and group chat features.

I have been using this solution for six years.

It has gotten better.

It is a scalable solution. 

The configuration is not completely straightforward, and it's not completely complex, it's just good. It's not too tricky, but not easy.

Deployment is short, and implementing plus introducing the solution takes around two months.

We implemented with an in-house team of four guys.

It's very expensive. Especially in our case, because I'm from Ethiopia, in Africa. When we compare the cost with Google Workspace, it's very expensive.

I would rate this solution a nine out of ten. It’s changing very quickly. It has no free version like Gmail has. I think that's the main reason why customers are not using it in our area. As long as I can remember, there was a free version, but now there is no free version, which is very important for customers to know.

While I believe that Zimbra nine is the latest update, I am working with eight. 

The solution employs open source software. 

I implement the solution so that our end user customers may have mailing features, one-on-one chat facilities and unified communication. Within one's email are contained his calendaring facilities. 

One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software. The web client features have good graphics and are pretty useful. 

It would be great if a group chat feature were created to allow for a team environment. The current chatting facility only allows for one-to-one chats. 

I have been using Zimbra Collaboration for nearly two years.

The product is very stable. One need only implement it, at which point it does not require further contemplation. Only basic maintenance is required. 

The solution is easy to scale. It boasts scalability features such as those allowing an additional server to be added for horizontal scaling.We have encountered no issues in this regard. 

We have not required much technical support, as the implementation we do primarily concerns the community edition with which we started. We feel the technical support to be good. They supply good email support. We do not require this at the moment. 

Nearly two years back, I was working with Microsoft Exchange. 

The advantage of Microsoft Exchange over Zimbra Collaboration is that it is very heavy and has much more features, but its management requires a person to have a greater level of skill. Microsoft is also a more mature solution. 

When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange. Microsoft has multiple requirements, such as one concerning the need for the best OS licenses. There are multiple products needed to get Microsoft Exchange to work, but there is also a standalone option available. The licensing of Zimbra Collaboration is better than that of Microsoft Exchange and it's more affordable. 

The initial setup is simple. As the implementation is pretty simple, a small organization can initially make use of the community edition and move on from there. 

The management of the solution is simple. Save for mailbox related issues, the maintenance of the solution is minimal. Issues are limited to comparatively minor ones and mainly would arise at the SMTP end. 

When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange. Microsoft has multiple requirements, such as one concerning the need for the best OS licenses. There are multiple products needed to get Microsoft Exchange to work, but there is also a standalone option available. The licensing of Zimbra Collaboration is better than that of Microsoft Exchange and it's more affordable. 

The product is on the client side, so our company provides implementation and support services. 

The solution is best suited for medium enterprises, although my organization supports mainly government organizations which range from medium to large. 

I rate Zimbra Collaboration as an eight out of ten. 

Zimbra is open source. They got absorbed by Yahoo, but they're still primarily open-source and have continued to extend their technology. A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra. And with Exchange, it's not easy to purchase the license. And Zimbra is more reliable in terms of integration.

Yahoo acquired Zimbra, and Yahoo Mail is a web-based email, not a software platform. So as part of the acquisition, they have to continue providing support to the open-source license holders. But lately, they have decreased their support for the open-source community, and they're pivoting to the enterprise market. So they're starting to transition to a proprietary cloud-based solution. And when they adopt this proprietary solution, it won't be good. So hopefully, in the future, they'll continue to offer an open-source version. That's what makes Zimbra trustworthy for users as an email host. Email is still essential for communities and businesses. Even if you are currently using instant messaging or any communications tool, you still need email. 

Maybe Zimbra can improve by implementing an architecture that mimics social media, like offering short messages instead of just email. Instant messaging can mean light messaging or group messaging, like a B2B chat or something like that.

We've been using Zimbra for about four or five years.

Zimbra is roughly as scalable as Microsoft, but I haven't deployed Zimbra for any huge clients yet. For example, all of my clients have fewer than 2,000 users. So if they had more than 2,000, I couldn't say whether Zimbra could manage that or not. But I know that Microsoft can work with clients that serve 10,000-plus users. 

So in my experience, I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many.

It's easy for me because I have worked with Zimbra concepts since Yahoo acquired it in 2007, but I can't speak for the average users.

I rate Zimbra Collaboration eight out of 10. It stacks up well compared to OWA or Microsoft Exchange. I've developed solutions for my clients using all of these. And compared to other web applications, I prefer the web-hosted Zimbra. I think Zimbra is more reliable and competitive than Microsoft because they offer an open-source version. 

We are mostly using Zimbra Collaboration for email purposes. It is also a collaborative tool. We also use it for sharing some documents and for meetings. 

Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management.

Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. 

The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution.

Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server.

They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. 

Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure.

I have been using Zimbra Collaboration for almost six years.

Zimbra doesn't have good technical support. They are not always available for help, so we have to troubleshoot as much possible by ourselves. It is not easy to find help when we have any incidents.

We have a local partner who is an expert in Zimbra. They really help us by trying their best and doing what they can do. Zimbra support is not always available, so we work only with local support.

Because Zimbra doesn't provide good support, it was difficult for our administration team to handle this solution in the beginning. They had to learn it on their own. The initial setup, however, wasn't really difficult. It was simple.

The teams in charge installed it in a short time with the help of a partner.

Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. 

Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. 

The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate.

I would recommend this solution, but it depends on the size of the company and the cost. The number of emails that you use impacts the cost of the solution. 

For a small company, Zimbra Collaboration is good because it is simple, inexpensive, and not very difficult to deploy. For a big company, Microsoft Exchange is good because you have to manage the data, storage, and user emails, and you need a tool that can easily do it for you. Microsoft Exchange provides tools to manage the space and the server. You can create your own policy for emails. For example, you can save emails that are two years old somewhere else. Zimbra Collaboration currently does not have such functionality, and it is something very inconvenient because the emails keep on increasing, and the storage is not unlimited. Therefore, you have to find a way to manage the storage to save all emails and have free space for the new ones. This functionality is really powerful in Microsoft Exchange. That's why for a big company with 1,000 or more users, it's good to have Microsoft Exchange. It, however, also depends on your budget.

I would rate Zimbra Collaboration a seven out of ten. In spite of the lower cost of Zimbra Collaboration as compared to Microsoft Exchange, our management is planning to migrate to Microsoft Exchange because of the issue with storage management.