Yammer Reviews

Messaging and groups are the most valuable features.

It is easy to join groups of interest and keep up-to-date with the relevant topics.

You can only search by words or person, you cannot filter by person plus terms, date, etc. If you are looking for a message that was posted by a certain person two months ago, you will have to scroll back through all of their posts to find it. Thus, the "search" feature needs to improve.

I have used this solution for three years.

There were no stability issues.

The technical support seemed okay. I was not really involved, but from my perspective as a user, it seemed like any technical support which was required was available. The Yammer portal/service had very few outages.

Previously, we were using the company's intranet and emails. Switched to this solution in the hope of better visibility and employee involvement.

It is okay as a company initiative, but it can be bypassed as some teams move to other options like Slack.

The idea crowdsourcing features are valuable because they show the business benefit of this social tool.

It drives incremental improvement through idea sharing.

It needs more support for third-party apps. Since third-party apps can increase the actual functionality of Yammer, they are very useful. However, when it comes to integration and setup of these apps, it could be easier.

I have used Yammer for nine months.

I have not encountered stability issues.

Onboarding was an issue, but we found a solution which helped us.

Technical support is good. They have a very good customer success program where they handhold you through rollout and any needed technical support.

We didn’t use a previous solution.

We evaluated Facebook at Work, but it wasn’t for us.

Find a core purpose for it so employees know why they are using it.

I reviewed Yammer as a judge for the 2012 SIIA CODIE Awards. Yammer was an outstanding performer in the collaborative platform category. I was given a full video demonstration of the software, and was very impressed with the following pros: *Dashboard design with full multiple application capability. * The number of outside applications that can be embedded into or integrated with Yammer. *The speed of the Yammer platform, which delivered information via multiple channels and sources *The fact that there is a mobile iOS application for Yammer. * A free version of Yammer is available to individual users who sign up *

The only con was that it did not share the same transition speed between apps as SAP StreamWork, another platform that I reviewed in the CODIE Awards collaborative category

This product is very easy to use, and has been widely and easily adopted.

I think that improvements could be seen in the delayed messaging, but other than, it's great!