Yammer Reviews

Being able to tag another user is valuable when you want them to see your post. As a developer, I have to work and coordinate with various other teams and business areas. Being able to tag another user from those areas allows me to provide transparency with my work.

Yammer has allowed the entire company to be able to communicate with each other when the company has internal employees from all over the world. It allows us to provide transparency on projects and everyday happenings.

There needs to be an "Edit" functionality for posts and replies because grammar and spelling mistakes do happen. Sometimes they aren't caught until after posting.

I have been using this solution since I started my current position as a software engineer about two years ago.

Yammer has been fairly stable. I've only experienced a few downtimes in all the time I've been using it.

Since we use this through Office 365, scalability doesn't apply on our end.

Our Help Desk is the contact point with their technical support. The tech support does seem to be fairly responsive to our questions and downtimes.

This was implemented before I arrived at the company.

Most of the development teams have been moved to Confluence and Slack, but they still use Yammer.

Split your functional teams into Yammer groups. If those teams have small groups within them, then give them their own Yammer group too.

This product was intended to be a corporate social network, but it serves many purposes to different people.

• In our organization, we have groups dedicated to outside interests like Formula 1, exciting innovations, internal projects, client projects, and knowledge sharing communities of practice.
• The groups enable group discussion on a large scale without polluting my email inbox. I can access it at my own pace, in my own time. 
• I use Yammer to learn from others and to get access to the wealth of knowledge in our organization.
• Primarily, the group conversations and document sharing capabilities are what we use. Some people have not adopted it, so it is only as useful as the information available, based on the user base.
• It can be a really useful tool to avoid duplication of effort where others share things that they have done before.
• I would say the network and reach you get with this tool is what makes it great. I get answers from people I don't know and have never met. However, I get to learn from them and 'virtually' meet them, broadening my own network.

Productivity can be increased as colleagues from across the world share their knowledge and experiences, reducing the need to create deliverables that may have been previously created.

It also broadens the network of an employee and gives them opportunities to learn from people in the same field. Those people would not normally be known to them and they would not have met them or gained that knowledge, without a collaborative conversation tool like Yammer.

The product itself is fine, in that it serves a purpose. The issue is in the adoption.

• Employees need to be trained on how to use it, and to understand its benefits to encourage more adoption.
• Without people using the tool, email traffic increases. The knowledge sharing is limited to people who they know in their local communities.
• In addition, Yammer is just one of many tools Microsoft has for collaboration. Knowing which tool to use can be daunting.
• With the release of teams and groups, Yammer is losing its purpose slightly.
• I think that my rating is really around the usefulness of the product.
• In terms of how it works as a collaborative tool, it is probably a 4. My issues with Yammer are mostly around the fact that Microsoft has included it with Office 365, but they haven't integrated it with all of their other tools.
• The user profile is separate to the one on Delve and it has to be maintained separately.
• When documents are uploaded to Yammer, there is no way to add metadata to it.
• Documents are not stored in an associated SharePoint site, so it is separate to the document management solutions we have with SharePoint.
• It is disjointed and Microsoft doesn't seem to be doing much more to integrate it. They are spending more time integrating teams instead.

I have used Yammer since 2011/2012.

We have not had any stability issues.

We have not had scalability issues. However, the larger the organization and the less the adoption, the less value you get out of the tool.

There was no tool that I used which served the same purpose. I think SharePoint had a social wall feed, which was similar on team sites, but this wasn't well adopted. Some more technical teams used Slack.

There was no setup required when it came about. It was a case of going onto the website and signing up with your corporate email and creating a password.

Initial issues stemmed from the first person in the organization signing up, thereby becoming the network admin. This has changed now with Microsoft acquiring Yammer. It has become part of the Office 365 offering and security is much more managed.

All users get access through their corporation if they use Office 365.

We didn’t look at alternatives. It was a free tool initially and now forms part of the Office 365 offering at all licensing levels.

• It is all about creating a strong culture from the leadership down, where collaborating and sharing on Yammer is encouraged.
• Adoption will be the key between success and failure of the Yammer network uptake and usefulness.
• It also needs someone to manage it and encourage positive sharing, whilst monitoring usage.

The ability for people from anywhere around the world, from any team, to connect and share their posts in groups, create polls, make group announcements, and provide feedback and recognition posts.

• In its simplicity, it has given our people across our organization and around the world a voice
• Helped people to network, ask questions, and get answers
• Helped people to share activity and best practices
• Segments liked-minded people together
• Creates engagement
• Allows people to give feedback and improve our culture

It's constantly evolving and Microsoft allows users to suggest ideas to improve.

There's always going to be room for improvement, because it's not the answer for everything. But it is a start.

For me, it's about:

• Having more control over the all network feed
• Improving how people filter the good stuff from all the noise
• Allowing you to make certain important posts sticky at the top
• Improving the removal process of people who are no longer with your business
• Better integration with Microsoft products in the cloud

I have used Yammer for about three years.

There are not problems with stability. It's all Microsoft stuff, so it’s pretty well managed.

We have had no scalability issues.

I haven't used support yet, but plan to soon.

We didn't have a previous solution.

It was a really simple setup. You can either join Yammer Freemium or purchase an Enterprise Office 365 licenses, which includes Yammer. I'd recommend this approach.

Go for a corporate/enterprise license to give you full admin control of Yammer, rather than the limited free version.

We didn’t look at alternatives, simply because this social network came with the license. Therefore, it was a one-time price.

First consider whether you plan to purchase a license. If not, then I'd look into other software to suit your needs. If, however, you are investing in Microsoft software for your business, then Yammer is a great product.

Really understand what you need in terms of socially connecting your people and teams. If your teams are spread across a country or around the world, this is a great way of connecting everyone together.

Make sure you invest a bit of time to train, guide, and build up a solid and competent community manager network.

• External collaboration with partners: There is a unified way to send updates about departments and the enterprise, rather than sending separate communications.
• Inbox and notification for updates: This helps to manage messaging to stakeholders in a centralized and contextual way, rather than silo information sharing.
• Integration with Microsoft Office feeds: Since the enterprise works with Office, it is easy to use along with those tools.

We have used targeted notifications regarding the outages and maintenance windows to communicate with our stakeholders. This has helped centralized messaging for us.

Yammer can improve the effectiveness of its usage by addressing the metrics that measure user trust and perception. It measures the sentiments of posts using analytics and increases the ease of use.

I have used this solution for three years.

There were no stability issues. The product has been fairly stable.

There were no scalability issues.

I would give technical support a rating of 7/10.

The setup was straightforward.

This is a good option for medium to large-sized business enterprises.

We looked at the Slack solution.

If you are a Microsoft Shop, then Yammer has the potential to tie up with SharePoint and address a lot of the enterprise needs, in terms of messaging and content management.

Yammer's group page functionality is useful for large groups to collaborate instantaneously. It's very easy to set up group pages.

In a prior organization, Yammer was in the process of being piloted across our department. The ability to collaborate via group pages/sites was something people liked.

• Yammer's integration into the Microsoft Office 365 product suite was not yet in place when we were piloting the product.
• It needs better integration with other Office 365 products. They only just released the integration this March.
• They should add more "Slack-like" features. Although they are different products, most people in the development community need Slack and they don't need Yammer.

• For large organizations, Yammer could work well.
• The notification features on the web app were confusing and lacking.
• The mobile app is a much better UI/UX design between the two.

I have been using Yammer for one year.

We did not have any stability issues.

The lack of integration into the Microsoft Office 365 made it difficult to champion throughout the organization. Yammer was being introduced into an environment where collaboration was difficult to find.

The Office 365 Roadmap blog was a good place to find details on what was going to be included in the future releases.

We didn’t have anything previous to this solution.

The initial setup was straightforward. The Yammer web app was simple to log into with Office 365 login credentials. The mobile app was better, but was being rolled out later.

Make sure that you have at least 1000 licenses so you have a large enough user group to pilot the product.

The pricing is reasonable as it's a part of the Microsoft Office 365 product suite.

We evaluated Slack, which had different use cases than Yammer.

Make sure that you have at least 1000 licenses so you have a large enough user group to pilot the product.

Most valuable to me is the simplicity of the Yammer mobile app. I can check notifications and replies on the run

If someone needs to communicate with 50 people at the same and create collaboration about certain topic, he doesn't need to send communication to everyone in his inbox. Rather, he just needs one Yammer post and everyone will see it and interact accordingly.

Integration with other Office 365 products is still weak, because Yammer initially wasn't a Microsoft product. They bought it from a third-party.

I have been using Yammer for three years.

We have not had stability issues.

We have not had scalability issues.

I would give technical support a rating of 8/10. It is Microsoft support.

We were using a different solution named Beezy. It was based on the SharePoint on-premises solution. It wasn't responsive with mobiles and its scalability was weak.

The initial setup was straightforward. Even after we enabled Office 365 Single Sign-on with ADFS to enhance authentication, it was nice and straightforward. Not many complexities.

I consider Yammer to be the best business collaborative tool. If you want to try it, I advise using the free license for around one year and decide if you want to continue with it or not.

We evaluated the new version of Beezy and the social micro-blogging feature in SharePoint 2013. Both are very far from Yammer.

If you are looking for a business collaborative tool, start with Yammer today.

Reaching and engaging with co-workers in a less corporate structure.

Co-workers feel comfortable creating groups for collaboration, communication, and non-work related, personable groups. It has also increased confidence, interpersonal relationships, and overall communication and engagement.

Being able to edit a post after it has posted.

When a user creates a post, it goes into a group or the main global feed. Once that post has been posted, you cannot edit the post to change it. For example, if I wrote, “New Project coming soon” and realized after posting it that I misspelled a word, I cannot edit my post to change it to. “New Project Coming Soon”.

Being able to move a post to a different group after it has posted.

When a user posts something in a group, they cannot change what group it is posted to. For example, if I posted “Check out the new tasks list” in the main global Yammer feed, but then after posting it I realize di meant tp post it into a different Group, I cannot move that post to a different Yammer group.

I have used Yammer for four years.

The only stability issue was in regards to getting the web part to display correctly.

We have had no scalability issues.

Technical support specifically gets a fair rating. Technical support through Yammer groups is good, but you have to do a lot of sorting and sifting.

We did not have a previous solution.

The initial setup of the front-end was straightforward.

We didn’t evaluate other options.

Have a Yam Jam or other type of exciting event to get user adoption rates up with give aways or other special incentives for signing up, posting, and adding information.

The public sharing of knowledge and answers to questions has been the most valuable feature. Many associates can learn the answer to the question or learn something new to help them with their job just by scrolling through posts.

It has improved information sharing across the company which allows for problems to be solved much faster. It really helps to have groups that are monitored by 1-2 admins that can route questions to the right people through tagging. This has helped us solve internal problems very quickly and external problems when our front-line associates post questions from customers.

The biggest area for improvement would be in analytics. There is not much offered today, but there is more coming soon.

I have used it for 6 years.

Technical questions get answered or addressed quickly. If it's something that can't be solved right away, Microsoft keeps you updated on when it might be solved.