We use the tool for talent management.
Consulting Manager - ERP at Cognizant
An easy to use talent management tool
Pros and Cons
- "The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company"
- "The solution has some features missing when you put them in the test studio or Confluence Studio. I would like the tool’s coding to be easier to understand and automated. Most of the coding these days is automated. Any query given can pull the answer directly which can make the solution easier to understand."
What is our primary use case?
What is most valuable?
The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company.
What needs improvement?
The solution has some features missing when you put them in the test studio or Confluence Studio. I would like the tool’s coding to be easier to understand and automated. Most of the coding these days is automated. Any query given can pull the answer directly which can make the solution easier to understand.
For how long have I used the solution?
I have been working with the solution for four years.
Buyer's Guide
Workday HCM
June 2026
Learn what your peers think about Workday HCM. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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What do I think about the stability of the solution?
I would rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate Workday’s scalability an eight out of ten. My company has a thousand users for the solution.
How are customer service and support?
I am satisfied with the tool’s customer service and support.
Which solution did I use previously and why did I switch?
We used SAP HCM before Workday. We switched to Workday because of the features.
How was the initial setup?
I would rate the setup of the solution an eight out of ten. The tool is deployed on the cloud. The solution’s implementation took only hours to complete.
What's my experience with pricing, setup cost, and licensing?
I would rate the solution’s pricing a six out of ten.
What other advice do I have?
I would rate the overall solution an eight out of ten. I will recommend this solution to other users.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Human Capital Administrator at a outsourcing company with 10,001+ employees
Worked well for the agents for performance reviews but not for the HR and recruitment teams
Pros and Cons
- "It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work."
- "There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult."
How has it helped my organization?
When I used to work on Workday, some of the info wasn't accurate, and I had to double-check via Sage People. The company that bought us wanted to use their own product. Their product was Workday, and our product was Sage People. They told us that Workday is like Sage People, but something didn't add up. I always used Sage People as a backup tool for Workday.
What is most valuable?
It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work.
What needs improvement?
There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult.
For how long have I used the solution?
I've been using Workday since 2020. It has been around two years. I don't know the version that we had. All I know is that for HR, we've got access to everything, and employees have got access to their payslips, etc.
What do I think about the scalability of the solution?
It was being used by the whole call center with more than 250 agents.
Which solution did I use previously and why did I switch?
When a company bought us, we were still working on Sage People. That's how Workday came to us. If I could choose between Sage People and Workday, I'd go for Sage People. It's the best.
How was the initial setup?
It's straightforward, but you need to know it in order to work on it. You need training on Workday.
What other advice do I have?
To those considering using this solution, I'd advise doing a proper check. Pay attention and ask more questions.
I'd rate Workday a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Workday HCM
June 2026
Learn what your peers think about Workday HCM. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
905,526 professionals have used our research since 2012.
Senior Application Development Specialist at Accenture
A user-friendly, unifying capital management solution, with little, to no, customization required for use
Pros and Cons
- "We like the fact that this solution is very user-friendly, with a straightforward user interface."
- "We would like to see improvement in the mobile app variant of this solution. The time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market."
What is our primary use case?
We install this solution for our customers to use, for capital management purposes.
What is most valuable?
We like the fact that this solution is very user-friendly, with a straightforward user interface.
What needs improvement?
We would like to see improvement in the mobile app variant of this solution. The time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market.
For how long have I used the solution?
We have been working with this solution for three years.
What do I think about the stability of the solution?
We have found this to be a stable solution during our time working with it.
What do I think about the scalability of the solution?
We are informed bu our customers that it is an easily scalable solution.
How was the initial setup?
The initial setup of this solution is very easy, and the deployment will take a maximum of one week to complete.
What other advice do I have?
We would recommend this solution to organizations looking for a unifying product, as there is very little need for customization or development and it is easy to use from implementation.
We would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Solution Engineer at a tech vendor with 10,001+ employees
Good solution for planning but UI is somewhat cumbersome
Pros and Cons
- "Workday's best features are planning and finance."
- "Workday would be improved with more API connectors."
What is our primary use case?
I mainly use Workday for job requisitions, CRM, and HCM.
What is most valuable?
Workday's best features are planning and finance.
What needs improvement?
Workday would be improved with more API connectors. Its UI is also somewhat cumbersome.
For how long have I used the solution?
I've been using Workday for a year.
What do I think about the scalability of the solution?
Workday's scalability is good.
What's my experience with pricing, setup cost, and licensing?
Workday is moderately priced - I'd rate its pricing three out of five.
What other advice do I have?
I would rate Workday as six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Product Manager at a retailer with 10,001+ employees
Stable and easy to use enterprise management solution used to manage employee information and processes
Pros and Cons
- "It is easy to use and straightforward."
- "This solution could be made easier to use by continuing to release new improvements."
What is our primary use case?
Our HR team use it to manage all employee information and processes.
What is most valuable?
It is easy to use and straightforward.
What needs improvement?
This solution could be made easier to use by continuing to release new improvements.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and support?
I have not needed to contact customer support.
What other advice do I have?
I would rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager, Tech Advisory at PricewaterhouseCoopers
Great for HR management, with good usability and responsiveness
Pros and Cons
- "It's easy to set up."
- "Everything is in Workday as far as personnel is concerned."
- "The user interface could be modernized somehow."
- "Errors are not very clear in some cases. I've been experiencing some issues within the application that the error messages or what I needed to do were not very easily clear to me."
What is our primary use case?
We primarily use the solution for benefits administration and talent management. We can also manage HR and administration. We use the solution worldwide.
It's for absence management. For platform and feedback management, both for myself and for my coaches. We use it for performance, in general, across the company. It's for onboarding.
For example, I've been provided with monthly pay slips through Workday, I can have available all the pay slips and other information, personal information, such as certificates for tax and personal purposes. Everything is in Workday as far as personnel is concerned.
What is most valuable?
I like the usability and responsiveness of the application.
The interface is fine.
It's easy to set up.
It is stable.
What needs improvement?
It could be expensive, however, that is not something that is my concern as it is my company's concern, in terms of pricing.
The user interface could be modernized somehow.
Errors are not very clear in some cases. I've been experiencing some issues within the application that the error messages or what I needed to do were not very easily clear to me. I needed to contact an expert in order to facilitate the problem resolution.
Technical support could be better.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
It's a very stable solution. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have about 1,000 users.
It's a solution that can scale.
How are customer service and support?
While technical support could be better, it's improved. When I needed their support, it took me some days to resolve my issues. Probably it is not due to Workday's support. That said, in general, it is something that I expect to be improved.
How was the initial setup?
It's very easy to set up. It's not overly complex or difficult.
I'm not technical and did not handle the deployment and therefore cannot speak to how long it took or the exact process. It was a global rollout. It may have taken six months to a year.
I'm not sure what the maintenance process looks like. It is a centrally managed application. I don't know which team actually covers it. Here in Greece, we have some application subunits that can support end-users, however, not the actual technical team. It is somewhere in the world. I don't know if it is in America, or if it is in India. I really don't know.
What's my experience with pricing, setup cost, and licensing?
The solution would be expensive for smaller organizations.
What other advice do I have?
We're a user.
I'd rate the solution eight out of ten.
As I do with my clients when HR topics come to the table, I really, really suggest everyone consider deploying some Workday features. I know it is expensive for some companies. Of course, if the company's a middle-sized company, it may not make sense. However, it is an application that, according to Gartner or other popular reviews, it is the best solution for HR, management, and talent acquisition management.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Advisory Senior Staff at a financial services firm with 1,001-5,000 employees
Centralized solution for payroll and benefits info; could be easier to use
Pros and Cons
- "The payroll and benefits engine is the most valuable Workday solution in my opinion. It is also easy to access."
- "Workday has improved our organization by being a centralized spot for payroll and benefits information."
- "The expenses and reimbursements module could be improved. Creating expense reports is time consuming and inefficient compared to other expense solutions."
What is our primary use case?
Workday is currently being used for all finance and accounting, i.e., time and expense, expense reimbursement, and payroll benefits. We're currently still expanding it where there are projects still ongoing.
How has it helped my organization?
Workday has improved our organization by being a centralized spot for payroll and benefits information. We use it extensively and plan on expanding our use.
What is most valuable?
The payroll and benefits engine is the most valuable Workday solution in my opinion. It is also easy to access.
What needs improvement?
The expenses and reimbursements module could be improved. Creating expense reports is time-consuming and inefficient compared to other expense solutions.
Workday could also be easier to use.
For how long have I used the solution?
I have been using Workday for two years.
What do I think about the stability of the solution?
Workday's stability is fine. It's a cloud product, so it's not going to shut down on us.
What do I think about the scalability of the solution?
Workday is probably the most scalable human capital management platform out there. We probably have more than 4,000 users, most of whom are using it for tracking time, expenses, payroll, and benefits. Also, the accounting department uses it as their ERP.
Which solution did I use previously and why did I switch?
We previously used a very old, end-of-life system.
How was the initial setup?
I was not part of the initial Workday setup so I don't really know.
What about the implementation team?
We used a third-party vendor for the initial deployment and it took about a year and a half or so.
Which other solutions did I evaluate?
I don't think we evaluated other solutions before going with Workday.
What other advice do I have?
The advice I would give to others considering Workday is to know that it's big and time-consuming. I would rate this solution a seven out of ten
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager at Flex Technologies
Available technical support, reliable, and user-friendly
Pros and Cons
- "Workday is a secure product."
- "Technical support is always available."
- "The user interface can be enhanced."
- "The dashboard is fine, but the dashboarding and other aspects could be improved."
What is our primary use case?
We use Workday for the management of extensive leave applications in familiar industries. The primary use cases are for employment management.
What is most valuable?
I'm not a user. I don't get too involved in that.
I don't have any issues with this solution.
Workday is a secure product.
What needs improvement?
The dashboard is fine, but the dashboarding and other aspects could be improved.
The user interface can be enhanced.
For how long have I used the solution?
I have been using Workday for four or five years.
What do I think about the stability of the solution?
Workday is stable. I have not had any issues with it.
What do I think about the scalability of the solution?
Workday is a scalable solution.
We have approximately 100 users in our company.
I am not aware of any plans to increase usage by the company.
How are customer service and support?
Technical support is always available. I don't have any concerns with technical support.
Which solution did I use previously and why did I switch?
In terms of RP products, I work with UiPath, Studio, Orchestrator, and AI Center, which are included with UiPath. Process mining is available, but I have not used it. Perhaps I'll use it in the future.
I use Office and other activities on a regular basis, but nothing specific.
We don't use Microsoft because we have our own tools. We have internal resources.
How was the initial setup?
It was easy to install.
I was not involved with the deployment. I can't do it because I don't know how to do it.
What's my experience with pricing, setup cost, and licensing?
It has an annual subscription rate, but I'm not sure how it will work.
What other advice do I have?
I would recommend this solution to anyone who is interested.
I would rate Workday an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise management solution used specifically for financials, payroll and recruiting
Pros and Cons
- "We use this solution to manage financials, payroll and recruiting."
- "In a future release we could like to have access to asset, supply and treasury management functionalities."
What is our primary use case?
We use this solution to manage financials, payroll and recruiting.
What needs improvement?
In a future release we could like to have access to asset, supply and treasury management functionalities.
For how long have I used the solution?
I have used this solution for two years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would rate this solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Business Graduate Student at a educational organization with 10,001+ employees
Review about Workday
Pros and Cons
- "There is a lot of scope for customization with this solution"
- "Overall, this solution provides a good user experience and is very easy to use."
- "The finance module of this solution is not great and needs improvement."
What is our primary use case?
It is an in-house HCM system and is currently being used by our staff across the world. We are planning to implement more features of the solution including analytics.
How has it helped my organization?
With other ERP tools in place, there is a lot of scope for customization with this solution. There is a lot of maintenance and we need a very huge team to maintain our ERP systems. With Workday taking everything to the cloud and taking responsibility of the customizations, introduce the workforce which we need to maintain in the organization.
What is most valuable?
The entire HCM module, specifically the recruitment process compared to other modules, is way easier to use.
What needs improvement?
The finance module of this solution is not great and needs improvement. Within the HCM space, the analytics functionality could be improved to allow us to create our own reports.
For how long have I used the solution?
We have used this solution for two years.
What do I think about the stability of the solution?
Bharat Pulikonda:
HCM is pretty good. I think they have developed really good and they have spent a lot of time. I think they have a lot of... They have sold it a lot of companies.
What do I think about the scalability of the solution?
Bharat Pulikonda:
Scalability. I think they have already done pretty good with the HCM module, but for the ERP solutions need to enter into other areas. So if they can do that, they can be really scalable.
Bharat Pulikonda:
So it's in house, so it is 250,000 population.
How are customer service and support?
Bharat Pulikonda:
They're pretty experienced. So they have done a lot of implementations like this, so they're very clear about what they're doing.
Which solution did I use previously and why did I switch?
We changed from our previous solution to have top end technology which is cost efficient.
How was the initial setup?
The initial setup is very straightforward. Deployment took two years but was smooth because it's a huge implementation across 32 countries. And it took us only two.
What about the implementation team?
Bharat Pulikonda:
[I 00:04:51] use a third party workday implementation partner of Deloitte.
What other advice do I have?
For a large organization, this product is really good. For a small organization, there are better value products in the market. Overall, this solution provides a good user experience and is very easy to use.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: June 2026
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