My primary use case is for Excel although I also use Word and other functions. I'm a customer of Microsoft and CEO of the company.
Founder - CEO at a tech services company with 51-200 employees
Provides great security and ease of integration
Pros and Cons
- "Provides easy integration."
- "Could be improved technically."
What is our primary use case?
What is most valuable?
I like the ease of integration Windows provides as well as the security the solution offers.
What needs improvement?
I think the product could be improved technically.
For how long have I used the solution?
I've been using Windows 10 since it came on the market.
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How are customer service and support?
I haven't had to make contact with technical support, I can use our in-house technicians.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would rate this solution an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Technical Manager at a tech company with 1-10 employees
Includes good basic functionality and the cost is included with the price of the computer
Pros and Cons
- "I like the basic features of the product, overall."
- "I think that the user interface is a little bit complicated and can be more user-friendly."
What is our primary use case?
We use Windows 10 for our office tasks such as e-mails, browsing, and word processing.
What is most valuable?
I like the basic features of the product, overall. I would say that we are just regular users and there is no particular feature that stands out.
What needs improvement?
I think that the user interface is a little bit complicated and can be more user-friendly.
For how long have I used the solution?
I have been using Windows 10 for approximately six months.
What do I think about the stability of the solution?
Stability-wise, it is okay.
What do I think about the scalability of the solution?
We are a very small company and we have two people that are using Windows 10. Given that it is a desktop product, I know how to scale it.
How are customer service and technical support?
I have never been in touch with technical support.
Which solution did I use previously and why did I switch?
We also use Windows Server and prior to Windows 10, we used Windows 7.
I think that the interface in Windows 7 was easier to use.
How was the initial setup?
The initial setup was simple. I did not find it to be complex, although the deployment took at least two to three hours, including the updates.
What about the implementation team?
I deployed it myself. The maintenance is done automatically with Windows Update.
What's my experience with pricing, setup cost, and licensing?
Windows 10 came with the computer when I bought it, so it was already licensed.
What other advice do I have?
The features are there in this product, and I just don't want it to be too complicated. All the software that is delivered is Windows 10, by default, so there is no reason to recommend it. It's the only license that you can purchase now.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Windows 10
December 2025
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Technical Manager at a manufacturing company with 11-50 employees
Good customization and good from a technical perspective but is difficult for non-technical users
Pros and Cons
- "The customization of the solution is easy."
- "It would be ideal if the solution itself was less technical so a person like myself could more easily access it and understand it."
What is our primary use case?
I primarily use the solution for work purposes.
What is most valuable?
From a technical perspective, it's very good.
The customization of the solution is easy.
What needs improvement?
I'm not sure of any shortcomings with the solution, however, I myself am not very technical.
It would be ideal if the solution itself was less technical so a person like myself could more easily access it and understand it.
For how long have I used the solution?
I've been using the solution for five years at this point.
What do I think about the stability of the solution?
The stability of the solution is very good. We don't have issues with bugs or glitches. It doesn't crash or freeze. It's good and reliable.
What do I think about the scalability of the solution?
The solution can scale well. If a company needs to scale it, it should be able to do so without a problem.
We have about ten people using the product currently.
How are customer service and technical support?
I've never directly contacted technical support, therefore, I can't speak to their level of knowledge or responsiveness.
How was the initial setup?
It's my understanding that the initial setup is not straightforward. It's a bit difficult.
If I recall correctly, the deployment process took about two weeks.
What other advice do I have?
We're a seller of Microsoft and we also use the product as well. In our country, one of the main products is Microsoft and many businesses use it.
I don't really have enough experience to really make a strong recommendation for the solution.
Overall, I would rate the solution six out of ten. We don't use it so much.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
President at a educational organization with 11-50 employees
Easily navigate between several apps and programs simultaneously
Pros and Cons
- "We can be certain of what documents are being worked on and by who — that is, of course, essential."
- "If the desktop version could be a little bit more like the mobile application, that would be great. It's just easier to navigate."
What is our primary use case?
Most of the staff in the office use PCs but I'm using Windows 10 on my Mac.
We use Windows 10 mostly for document management, Word, Excel, presentations — things of that nature.
We have an additional license. Within our organization, there are 25 people, ranging from finances, registration, faculty members, etc. We also have a student body of around 80, all of whom use Windows 10.
How has it helped my organization?
We can be certain of what documents are being worked on and by who — that is, of course, essential. We can also keep better track of who is responsible for what. That's really helpful.
What is most valuable?
If I am being honest, I'm not a big Microsoft fan myself. I just find it a little bit clumsy, at least with the desktop application, it's just hard to navigate. I find the online interface, the mobile version, a lot more simple to use which makes it easier to collaborate with my staff. When you open up the mobile version, it's already fed to the cloud and you can share it from there, but I think that it could be a generational thing. Most of the staff in my office don't always make sure that the documents are safe in one draft. Sometimes we end up having multiple copies in one day.
I find the interface with Teams to be very useful.
I like the library feature (connected to OneDrive). You can check back in-house to see who the last user was — I find that to be extremely helpful.
In terms of Microsoft Word, if the desktop version could be a little bit more like the mobile application, that would be great. It's just easier to navigate.
It's relatively useful, in terms of navigating and finding what I need.
For how long have I used the solution?
I have been using Windows 10 for at least two years.
What do I think about the stability of the solution?
Personally, I don't find it to be very stable.
How are customer service and technical support?
We have our own technical support personnel; however, we have contacted Microsoft support and they were very helpful. I would give them a rating of ten out of ten.
What other advice do I have?
If you're going to use Windows 10, make sure to opt for the staff training. It's two sessions and it's very helpful.
Overall, on a scale from one to ten, I would give Windows 10 a rating of nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Consultant at a tech services company with 11-50 employees
User friendly, very easy, and very stable
Pros and Cons
- "It is user friendly and very easy."
- "They have a lot of updates, and most of these updates don't have a major feature. We do an update, and we usually don't see any new features from the end-user perspective, which is quite unlike phone updates, where after the update, we usually see something really new. We should be required to update Windows 10 only for major changes. The updates also take a lot of time. When the updates are going on, the PC becomes a bit slow."
What is most valuable?
It is user friendly and very easy.
What needs improvement?
They have a lot of updates, and most of these updates don't have a major feature. We do an update, and we usually don't see any new features from the end-user perspective, which is quite unlike phone updates, where after the update, we usually see something really new. We should be required to update Windows 10 only for major changes. The updates also take a lot of time. When the updates are going on, the PC becomes a bit slow.
For how long have I used the solution?
I have been using Windows 10 for three years.
What do I think about the stability of the solution?
It is very stable.
How are customer service and technical support?
You can easily find information about any Windows 10 issue on the internet, and you can sort your problem. It is a very famous solution or platform.
What's my experience with pricing, setup cost, and licensing?
I think it is fair. I haven't bought it on my own because our laptops are from the company, and our company pays for it.
What other advice do I have?
I would recommend this solution. I would rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sap Advanced Business Application Programming Developer at a tech services company with 11-50 employees
Reliable, easy to set up and to deploy
Pros and Cons
- "It's stable for the most part. It's working fine."
- "The connection with the Apple product could be better."
What is our primary use case?
The primary use case is to have an operational system that I can connect with my SAP logon so that I can do my job.
What is most valuable?
It's stable for the most part. It's working fine.
What needs improvement?
The connection with the Apple product could be better.
The integration could be improved.
The internet page is a bit difficult, the browser is not the best on the market, and it's not the fastest.
For how long have I used the solution?
I have been using Windows 10 since it was released on the market.
We are using the latest version, and it's up-to-date.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
Windows 10 is scalable.
We have approximately 30 users in our organization.
How are customer service and technical support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
Previously, I worked with all other Windows, except for Millennium and Windows 98.
I switched because there was no more support available and no optics.
How was the initial setup?
The initial setup was easy and it took approximately 15 minutes to deploy.
At this time, we require only one person to maintain this solution. As we grow, we may require more.
What about the implementation team?
I completed the installation on my PC myself.
What's my experience with pricing, setup cost, and licensing?
There are yearly costs.
For my home computer it's a lifetime license, only purchased once.
What other advice do I have?
I plan to continue using Windows 10.
For any who is interested in using this solution, my advice would be don't buy an Apple first.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Principal Infrastructure Engineer at a computer software company with 10,001+ employees
Has a good interface and offers good support
Pros and Cons
- "The most valuable feature is the interface."
- "There are a lot of patches that are released frequently that always ask for a reboot. This causes errors and unpredictable actions on the computer. Sometimes it will get hot and reboot and all those kind of patches which will happen after an installation. That is something that needs improvement."
What is our primary use case?
I use MS Exchange, MS Office, and Azure Cloud. I'm a system administrator in my company, so I use all the software required for my regular activities.
What is most valuable?
The most valuable feature is the interface.
What needs improvement?
There are a lot of patches that are released frequently that always ask for a reboot. This causes errors and unpredictable actions on the computer. Sometimes it will get hot and reboot and all those kind of patches which will happen after an installation. That is something that needs improvement. It always creates issues when we're in production.
It doesn't happen all the time. The pandemic has made it hard to go into the office to get the problem rectified.
We don't always want to reboot. Users aren't interested to keep on rebooting a laptop. So their laptop can get infected every month which creates problems. And then it's hard to get to the office to get the problems fixed.
For how long have I used the solution?
I have been using Windows 10 for around a year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
We have more than 1,000 users.
How are customer service and technical support?
We have had a good experience with their customer support.
How was the initial setup?
I don't really deal with the installation. It came installed on my laptop from my company. I don't deal with the installation or maintenance.
What other advice do I have?
I would recommend Windows 10.
I would rate it a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Analyst at a tech services company with 1,001-5,000 employees
This version has easier settings
Pros and Cons
- "I think the settings are better. It has a better user experience."
- "I have some challenges with the search box. It's a good tool, but sometimes there are some problems. For example, I can't find an application that I installed earlier."
What is our primary use case?
Windows 10 is an upgrade to our system and they installed it on computers. At work, it's dependent on our job. I'm a business analyst, so I use it for searching and writing.
What is most valuable?
The settings in this version are easier. For example in previous version 7, the settings were really complex. There were a lot of options. Most of the time, we had to search and read about everything. It's really better in Windows 10.
It's really slow on my laptop, but I think the settings are better. It has a better user experience.
What needs improvement?
I have some challenges with the search box. It's a good tool, but sometimes there are some problems. For example, I can't find an application that I installed earlier.
What do I think about the stability of the solution?
It is stable. We have between 50 to 100 users who use it my company.
How are customer service and technical support?
I don't use technical support. If I have a problem, I can look it up myself.
How was the initial setup?
The installation is better than the previous version. I remember more than 10 years ago, sometimes we had to call experts who would come and do the process for me because I couldn't install an operating system on my computer. Nowadays it's easier. I think even a child could install the operating system on a computer. It's not complex. It's really easy.
If I want to change my operating system, it takes four to five hours. I have to check all of my data and then transfer the password to a secure external for storage. Then the installation is only one hour. After that, I take the time to install some useful applications like Microsoft Office, players, and Internet browsers.
What other advice do I have?
I recommend it to everybody. Learn about it, learn how to install Windows, how to resolve challenges and problems.
I would rate Windows 10 an eight out of ten. Windows needs to cut down because sometimes it's a little complex.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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