- Traditional ESB solutions using multiple adapters
- API development and management.
Lead Developer - webMethods, Oracle SOA Suite at American Electric Power
Easier admin and simple to learn for Java users
What is our primary use case?
How has it helped my organization?
- The time to market is relatively less.
- It's simple to learn for Java users.
- Its administration is easier.
- Extensive toolset: out-of-the-box libraries support.
- DevOps could be better.
What is most valuable?
- API development
- Traditional ESB development
- B2B development.
What needs improvement?
- DevOps support
- Java services debugging.
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webMethods.io
May 2025

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For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Integration Engineer at a consultancy with 51-200 employees
Integration Server and Universal messaging create an efficient development phase, enhance agility
Pros and Cons
- "It's obvious that the heart of the product lies here. It's comprised of all aspects of ESB (Enterprise Gateway, Adapter, TN, Java) and BPM (task, rules engine)."
- "t doesn't represent OOP very well, just a method and proprietary interface called IData."
What is our primary use case?
I've been developing with SAG webMethods in Telco industries for integrating provisioning (CRM) end-to-end Billing, BSS and OSS, Banks/Insurance/Finance integrating bancassurance, provisioning, Switching&Allocation and Government Instance (Oil and gas) integrating B2B oil company to government reporting.
How has it helped my organization?
Time effective by cutting down development time and resource efficient to developer burden, enhance agility and integration between end-to-end applications, platform
What is most valuable?
The Integration Server
It's obvious that the heart of the product lies here. It's comprised of all aspects of ESB (Enterprise Gateway, Adapter, TN, Java) and BPM (task, rules engine).
Universal Messaging
Universal Messaging is a Message Orientated Middleware product that covers JMS, MQTT, AMQP.
Universal Messaging design supports both broker-based and umTransport communication, and thus comprises client and server components. The server component has specific design features to support each of these classifications of client, as well as Scheduling and Triggers, Plugins, Federation, Clustering, and Low Latency IO.
What needs improvement?
The Java Service section, which is probably needs more different manners for a new developer. It doesn't represent OOP very well, just a method and proprietary interface for input parameter called IData, which consists of Maps (key, value). You can still be creating classes under the shared section of the methods. But also the documentation of webMethods Java API it doesn't cover much clarity for the usage
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Regarding the Stateful session inbound to ESB (Integration Server). It seems that the Stateful session sometimes doesn't die out when the transaction is finished, but waits until the timeout expires (although quite often it doesn't even died even after timeout expires, which eventually would flooding the server).
What do I think about the scalability of the solution?
You have to buy another license for clustering named Terracotta which also had several different license, basically it was acting as a multicast and a cache, so if one of your node is processing something it would write into Terracotta, and then the other node would recognize some process going on so it wouldn't try to do the same processes which would be make double transaction for instance. It also can be use for data cache so you could have better performance fetching frequently data called rather than query it somewhere else e.g Database or REST Resources
How are customer service and technical support?
Around 6 on a scale of 1 to 10. They don't help much enough actually, if there's any bug we have to wait for another patching rather than get emergency help
Which solution did I use previously and why did I switch?
No, they won the PoC in the beginning. And mentioned as Leader in Gartner
How was the initial setup?
Quite complex in setting up the BPM environment, the UDDI service (Centrasite), and also the API Management. But nonetheless there's documentation for each product
What about the implementation team?
I've been in vendor/consultant so I have enough experience to do it my own in-house.
What was our ROI?
I never done the accounting, I'm an engineer ?
What's my experience with pricing, setup cost, and licensing?
I suppose webMethods aim for large-scale enterprises which is why the price is high, but with high output and better outcomes.
Some of the licensing is "component-ized," which is confusing to new users/customers.
Yet you can also choose between perpetual or periodically terms, in case you do not want to be bothered to buy another version once the newer version released you should consider periodic license.
Which other solutions did I evaluate?
Yes, TIBCO (was good enough IMHO) and Oracle Fusion Middleware (it's quite complicated IMHO).
What other advice do I have?
I have to say that all SoftwareAG products are tightly proprietary, which means you can't just download and install for study purposes or to play around with them. You have to call their partner/product representative just to download the trial, which is quite different from their competitors. That makes the product unfamiliar to mid-low enterprises.
Also, their products are "componentized" in terms of licensing and tightly coupled, which means that some components may be licensed while some are a prerequisite to other components. So it could be that you have to buy two to get one and a half (pretty amazing isn't). But overall it is a great product.
Another thing is that made me bit upset was that the certification/training in South East Asia (which is my region) is not "individual friendly," meaning that if you want to get developer certified, you have to join to one of their partner companies or bulk order.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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webMethods.io
May 2025

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Sr. Software Developer | Systems Integration Specialist | Project Manager | EDI Technical Lead at a energy/utilities company with 5,001-10,000 employees
Provides a reusable code that we can replicate for any new interfaces
Pros and Cons
- "We have a reusable code that we can replicate for any new interfaces."
- "We got the product via a reseller, and the support from the reseller has been less than desirable."
What is our primary use case?
We're using it for managing secure file transfers for the company.
How has it helped my organization?
We have a reusable code that we can replicate for any new interfaces.
What is most valuable?
Ease of use.
What needs improvement?
The newest version, which we are not on, has all the features that we are looking for, meaning managed files transfer adapter.
What do I think about the stability of the solution?
It is stable. They are rather aggressive in their patches and upgrades.
What do I think about the scalability of the solution?
It seems to be doing very well.
How are customer service and technical support?
We got the product via a reseller, and the support from the reseller has been less than desirable.
Which solution did I use previously and why did I switch?
We did not use another solution previously.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We enlisted help from the reseller with the initial setup.
Which other solutions did I evaluate?
I have only heard of Software AG, Talend, and MuleSoft.
What other advice do I have?
Look at the stability of the company, and also take a close look at the pricing. Lower pricing doesn't necessarily mean it's a better product.
Most important criteria when selecting a vendor:
- Price
- Features
- Support.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Solutions Architect at a pharma/biotech company with 1,001-5,000 employees
Flow language is a better and more flexible debugging tool
Pros and Cons
- "The main assets are its flow language, debugging, and Broker. Flow language is far better and more flexible for debugging."
What is our primary use case?
Used for intra-company application-to-application integration and for intercompany B2B integration (order to cash, procure payment, HR, and banking functions).
How has it helped my organization?
WM is an enterprise bus which is used for all integrations, bringing all message transfers into one application, and making monitoring and integration of applications easy.
What is most valuable?
The main assets are its
- flow language
- debugging
- Broker.
Flow language is far better and more flexible for debugging.
What needs improvement?
- Broker
- Trading partners
- Portal
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Associate at a tech services company with 10,001+ employees
MFT component handles files efficiently and can be automated using scheduling
Pros and Cons
- "The MFT component of webMethods, for example, is easy to set up and convenient to use. It handles files very efficiently and it is easy to automate tasks with complex schedules. Monitoring is centralized to MWS which can be used to monitor other products as well (Trading Networks, BPM, MFT, etc.)"
- "Documentation needs tuning. There is a lot of dependency with SoftwareAG. Even with the documentation at hand, you can struggle to implement scenarios without SAG’s help. By contrast, IBM’s documentation is self-explanatory, in my opinion."
What is our primary use case?
webMethods, in my current client's environment, is used to provide solutions based on SOA (web services) and BPM (Business Process Management).
How has it helped my organization?
The MFT component of webMethods, for example, is easy to set up and convenient to use. It handles files very efficiently and it is easy to automate tasks with complex schedules. Monitoring is centralized to MWS which can be used to monitor other products as well (Trading Networks, BPM, MFT, etc.)
What is most valuable?
- SOA
- BPM
- Trading Networks (B2B)
- Active transfer (MFT)
What needs improvement?
Documentation needs tuning. There is a lot of dependency with SoftwareAG. Even with the documentation at hand, you can struggle to implement scenarios without SAG’s help. By contrast, IBM’s documentation is self-explanatory, in my opinion.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Application Specialist at a tech services company with 11-50 employees
Easy development of integration and transformation applications
What is our primary use case?
This is a middleware tool from Software AG, so when there is a need for EAI/ESB, or B2B; the use cases and implementations are plenty and can vary according to business and enterprise architecture.
For example, an internal application like SAP sends data which is received and transformed by webMethods to EDI, XML, or another user-requested format, and sent to an external business partner (via jms/FTP/WS call).
How has it helped my organization?
One to many, or many to one transformation and delivery is the simplest example.
What is most valuable?
- Integration
- Transformation
- Easy development
- Connectivity and adapters
- The variety of tools that are part of the webMethods product suite
For how long have I used the solution?
One to three years.
What's my experience with pricing, setup cost, and licensing?
Licensing is an issue since all products do not have central licensing. UM has a different license, IS has a different license, etc. This differs from client to client.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a tech services company with 10,001+ employees
Eases building of interfaces for developers and integrating with numerous applications
Pros and Cons
- "Application integration, business process integration, and B2B partner integration are valuable. But among these, I feel B2B partner integration is the most valuable. This module integrates two business partners and exchanges data through electronic data interchange messages in the form of specific standards, without any manual process needed."
- "I feel comfortable using this product with its ease of building interfaces for developers. This is a better integration tool for integrating with various applications like Oracle, Salesforce, mainframes, etc. It works fine in the integration of legacy software as well."
- "When migration happens from the one release to an upgraded release from Software AG, many of the existing services are deprecated and developers have to put in effort testing and redeveloping some of the services. It would be better that upgrade releases took care to support the lower-level versions of webMethods."
What is our primary use case?
The primary use of the webMethods platform is to communicate with multiple applications and integrate them. webMethods provides business process integration, B2B partner integration, and also uses Web services to connect software applications. My client acquired another company and we are integrating the partners of the acquired company with their clients, using various data communication standards like EDI, EDIFACT, and Rosettanet messages.
In my previous project we used it to bridge communications between a front-end application and the back-end, connecting them with Web services through SOAP requests and SOAP responses, using JMS queues and broker.
How has it helped my organization?
When my organization wanted to migrate the front-end applications from a Genesys framework to .NET for various security reasons, webMethods was used for ESB integration. At the time of migration, there was no work being done on the ESB side, which reduced developers' efforts and all the services were re-used as we used Web services to connect the front-end with mainframes.
When my business client acquired another business and we were integrating the services, as B2B uses standard communication messages, i.e. EDI, the work made the developers' task simpler, in handling all the interfaces.
What is most valuable?
All of the following three features provided by webMethods are valuable:
- Application integration
- Business process integration
- B2B partner integration
But among these, I feel B2B partner integration is the most valuable. This module integrates two business partners and exchanges data through electronic data interchange messages in the form of specific standards, without any manual process needed.
What needs improvement?
When migration happens from the one release to an upgraded release from Software AG, many of the existing services are deprecated and developers have to put in effort testing and redeveloping some of the services. It would be better that upgrade releases took care to support the lower-level versions of webMethods.
For how long have I used the solution?
One to three years.
What other advice do I have?
On a scale of one to 10, I would rate this product an eight. I feel comfortable using this product with its ease of building interfaces for developers. This is a better integration tool for integrating with various applications like Oracle, Salesforce, mainframes, etc. It works fine in the integration of legacy software as well.
I have been using this solution for two years and four months and I haven't had any difficulty using it for building the interfaces and connecting various business processes, once I had acquired basic knowledge of the solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer at a tech services company with 1,001-5,000 employees
Its core Web-based integrations are the most efficient and robust, but stability needs work
Pros and Cons
- "Given that you have one integration API in place, it takes very minimal effort to scale it to any other application that might want to use the same. Its flow-based development environment is a breeze and makes it really easy to re-use most of the existing components and build up a new API."
- "It’s fairly easy to view, move, and mange access across different components. Different component types are categorized and can be viewed in a web based administration console."
- "I would say the core Web-based integrations work the best. They are the most efficient and robust implementations one can do with webMethods."
- "The stability of the various modules of the product suite have been a bit of a concern lately. Though their support team is always easy to reach out to, I would prefer it not come to that."
What is our primary use case?
webMethods is primarily used to integrate applications. While one can always do the same by building APIs (Java, .NET, etc.), webMethods provides a robust, scalable, and easy to manage platform to do so.
The need is primarily felt when integrating multiple application for a large enterprise. To list a few, one can use webMethods to integrate web-based, file-based, database-based applications. Of course, this is just the tip of the iceberg. It has multiple modules for specific integration types, like a Trading Networks module for business to business integrations, business process models for graphical representations for executing business processes. One can also build small Web-based application using CAF and DSP.
How has it helped my organization?
Given that you have one integration API in place, it takes very minimal effort to scale it to any other application that might want to use the same. Its flow-based development environment is a breeze and makes it really easy to re-use most of the existing components and build up a new API.
The second most important aspect is managing the components. It’s fairly easy to view, move, and mange access across different components. Different component types are categorized and can be viewed in a web based administration console.
What is most valuable?
I would say the core Web-based integrations work the best with webMethods. They are the most efficient and robust implementations one can do with webMethods. There have always been some ups and downs in its specialized modules, but I have found its core integration platform the most reliable.
What needs improvement?
The stability of the various modules of the product suite have been a bit of a concern lately. Though their support team is always easy to reach out to, I would prefer it not come to that.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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