Senior Solutions Architect at a tech services company with 1,001-5,000 employees
MSP
The vendor has been around for a long time, so the solution is pretty stable
Pros and Cons
  • "I think vSAN's stability is good. It's an underlying solution for both on-prem and in the cloud, especially the VMC on AWS stuff too. VMware has been around for a long time, so it's pretty stable."
  • "There is a lot that VMware could improve from a marketing perspective. The cloud is still new for many people, so extending storage should be effortless. It shouldn't be so complicated to extend the storage so workloads can access it no matter where they go."

What is our primary use case?

All of our customers are either doing virtual storage on the cloud, or they're trying to extend their on-prem storage solution into the cloud. Our typical use case is providing features in the cloud that are typically on-premise, and that includes storage as well. For example, we might have vSAN on-prem storage that the workloads are accessing, and we want to extend it to the cloud to start spanning workloads out there. 

Most customers have a hybrid setup, with some of their infrastructure on-prem and some on the cloud. Other customers are getting out of the data center business altogether and moving everything into the cloud.

What needs improvement?

There is a lot that VMware could improve from a marketing perspective. The cloud is still new for many people, so extending storage should be effortless. It shouldn't be so complicated to extend the storage so workloads can access it no matter where they go. 

When you're moving a workload, you don't want to worry about whether the storage will be there or not. Ideally, that should be easily replicated and extended to a cloud environment. We have a lot of vendors trying to extend their on-prem infrastructure seamlessly. That could be workloads. It could be extending the virtual hardware to on-prem storage or the physical storage to virtual storage in the cloud. Everything should be easy for customers to consume and configure, but some of this stuff is still pretty complex because it's so new.

For how long have I used the solution?

I've been using vSAN for about five years.

What do I think about the stability of the solution?

I think vSAN's stability is good. It's an underlying solution for both on-prem and in the cloud, especially the VMC on AWS stuff too. VMware has been around for a long time, so it's pretty stable.

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How was the initial setup?

All the vendors are working on making the setup more straightforward. Things are becoming a little more scripted. More automation and installations where you don't have to check every box are always good.

What other advice do I have?

I rate VMware vSAN nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Technology Consultant at a tech services company with 10,001+ employees
Real User
Easy to configure with basic functionality
Pros and Cons
  • "VMware vSAN is easy to configure, with basic functionality and the customer can maintain the solution."
  • "The only thing that can be improved is the cost."

What is our primary use case?

Our company works in a multi-cloud model, hybrid environment using both the hyperscalers AWS and Azure with a combination of public and private clouds. Our organization is an integrator so VMware vSAN is used for our end customer.

VMware vSAN is used for VM workloads. We show our customers that they do not need to keep everything on-premises and that they can move not critical data to minimize data compliance security. We move them to a public cloud with the two hyperscalers. For workloads that they are not comfortable keeping in a public cloud, we recommend using a hybrid model. My use cases deal with virtual workloads, retailing and manufacturing solutions.

What is most valuable?

VMware vSAN is easy to configure, with basic functionality and the customer can maintain the solution.

What needs improvement?

The only thing that can be improved is the cost.

For how long have I used the solution?

I have been using VMware vSAN for more than two years.

What do I think about the stability of the solution?

VMware vSAN is stable. We would not recommend it to so many of our partners if it were not. It is foolproof; it's on multiple workloads.

What do I think about the scalability of the solution?

The solution is scalable. Our customers have varying workloads, so we use the combination of on-premises and hybrid cloud, moving from private to public, and public to private so the scalability is always there. 

How are customer service and support?

We have in-house support for normal operational transactions. We also have a contract with VMware vSAN. Even our end customers have direct support contracts for the solution. Normally escalations to VMware support have to do with product bugs, a defect, or an engineering issue. 

What about the implementation team?

Our team deploys the solution in the customer's environment. We use VMware administrators to manage the storage. They have a combination of storage and VMware background. Our virtualization administrator is VMware certified and cross-trained with the storage administrator to increase productivity. 

What's my experience with pricing, setup cost, and licensing?

VMware vSAN is less expensive than having a traditional three-tier solution or a full virtual VFX using a hyper-converged soluton. The cost is still too high and should be lower.

What other advice do I have?

VMware vSAN is not right for all types of use cases. It is specific to an opportunity if the customer is looking at an interim solution and wants to keep the costs low. This environment is more to do with development testing.

VMware vSAN is a good fit if you are looking at security and scale. In an environment that is more productive and needs better performance, this solution may not be the right fit.

I would rate this solution a 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware vSAN
March 2024
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Muzamil Yakub - PeerSpot reviewer
Chief Executive Officer at Infoview Limited
Real User
Frequent feature updates, beneficial webinars, and simple to manage
Pros and Cons
  • "The most valuable features of VMware vSAN are that it receives updates frequently, has good compression, optimized storage, and they provide webinars on what is new. Additionally, the integration with third-party products is good and it is easy to manage."
  • "Customers who are using Essentials Plus or even Essentials have to pay for technical support. However, they should not have to pay for support."

What is our primary use case?

We are using VMware vSAN for data center virtualization.

How has it helped my organization?

The solution has benefited our organization from all the consolidation features, such as disaster recovery and backups.

What is most valuable?

The most valuable features of VMware vSAN are that it receives updates frequently, has good compression, optimized storage, and they provide webinars on what is new. Additionally, the integration with third-party products is good and it is easy to manage.

What needs improvement?

Customers who are using Essentials Plus or even Essentials have to pay for technical support. However, they should not have to pay for support.

For how long have I used the solution?

I have been using VMware vSAN for approximately seven years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

VMware vSAN is scalable.

We have approximately 20 to 30 customers using this solution.

How are customer service and support?

The support is very good. However, there are times it could be quicker.

Which solution did I use previously and why did I switch?

I have worked with other solutions, such as Hyper-V and Citrix. Our preference is always VMware.

How was the initial setup?

The initial implementation is straightforward. The time of installation can vary, it depends. If you're looking at virtualizing a host only, it can be done in five minutes.

What about the implementation team?

We use one engineer for the installation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution, it is a one-time payment. However, if they want support for the solution, it can be paid annually or for three years.

What other advice do I have?

I rate VMware vSAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech services company with 501-1,000 employees
Reseller
Deploys on any server or hardware, reliable, and good overall support
Pros and Cons
  • "One of the valuable features of vSAN is it has a universal type of technology that allows you to deploy it on any server or hardware. Competitors, such as Nutanix, provides the AOS and can be deployed only on certified hardware. For vSAN, it does not require any kind of certified hardware."
  • "In a future release, they could add micro-segmentation or security level features integrated into vSAN."

What is our primary use case?

We have a lab setup using VMware vSAN which is on Nutanix. We are using the vSAN for testing purposes and attempting to answer some questions. For example, how will the application be supported, how will the exit configuration be, and what would happen in terms of failures.

What is most valuable?

One of the valuable features of vSAN is it has a universal type of technology that allows you to deploy it on any server or hardware. Competitors, such as Nutanix, provides the AOS and can be deployed only on certified hardware. For vSAN, it does not require any kind of certified hardware.

Additionally, the dashboards and user interface provide a lot of details.

What needs improvement?

In a future release, they could add micro-segmentation or security level features integrated into vSAN.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

We have never had any kind of hardware issues or problems. The solution is stable.

How are customer service and technical support?

The technical was responsive and was helpful. There is a lot of documentation online if we need assistance.

How was the initial setup?

The initial setup was complex.

What about the implementation team?

We had assistance doing the implementation from the vSAN engineers.

What's my experience with pricing, setup cost, and licensing?

This solution is expensive.

Nutanix provides us with Acropolis Operating System (AOS) along with its hardware, while VMware provides vSAN, vCenter, and vSphere which all have separate licenses and costs.

Which other solutions did I evaluate?

We have evaluated Nuranix and HPE.

What other advice do I have?

If you have storage, separate servers, or any kind of traditional architecture you can convert it to FCI with vSAN. It is a very simple and easy-to-use solution.

I rate VMware vSAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of network and web at a maritime company with 501-1,000 employees
Real User
Good performance and pricing but needs load balancing features
Pros and Cons
  • "Technical support is very helpful and very good at resolving issues."
  • "Hardware load balancing is available on the enterprise version of the solution, however, it's extremely expensive and therefore out of our budget."

What is our primary use case?

We are mainly using the solution for our Windows environment. 

What is most valuable?

We're largely happy with the solution overall. 

The performance has been good in general.

The initial setup is simple.

Technical support is very helpful and very good at resolving issues.

The pricing is decent.

What needs improvement?

We are looking for more load balancing at an application level.

For the hardware level, we're looking at some other solutions. For example, we're checking out Nutanix and Sangfor. 

We've had issues with load balancing. Suppose, for example, if the physical ESXi host is down, the virtual machine you have handle manually. We need to have load balancing and RAM and processor balancing also.

Hardware load balancing is available on the enterprise version of the solution, however, it's extremely expensive and therefore out of our budget.

In general, we're looking for more features. This solution doesn't really offer us that much.

For how long have I used the solution?

We've been using the solution for three to four years at this point.

What do I think about the stability of the solution?

We had some issues about a year ago with stability. We took the problem to support and they were able to resolve whatever the issue was. It's been stable since then, and we haven't had issues with bugs or glitches and it doesn't crash or freeze.

What do I think about the scalability of the solution?

My colleague and I are the IT people, and we are managing vSAN for the most part. We haven't necessarily attempted to scale the solution at all. Therefore, it would be hard to say how easy or difficult the process is or how scalable in general the product is.

How are customer service and technical support?

We've used technical support in the past to resolve issues, and they have been very helpful and responsive They were able to fix any problems we've had. We're quite satisfied with them. They've been very good, very helpful.

How was the initial setup?

The initial setup is not complex. It's very simple and very straightforward. 

While we handle the maintenance ourselves in-house, we have the option of calling our integration partner if we run into any issues.

What about the implementation team?

We had an integration partner that came in and assisted us with the initial implementation. We did not handle it completely in-house. They were very helpful.

What's my experience with pricing, setup cost, and licensing?

The pricing is mid-range. It's pretty good compared to other options. Everything is included. There are no additional or hidden costs.

The enterprise version, however, is very, very high. Currently, we are using the standard version. To move to the enterprise level, there is a big price jump.

Which other solutions did I evaluate?

We're currently evaluating Nutanix and Sangfor as options to replace VMware in our organization. We want more load balancing and therefore are looking for a solution that could potentially offer us that.

What other advice do I have?

We are just a customer and an end-user.

I'd recommend the solution to other organizations.

I would rate it at a seven out of ten. We've been happy with it for the most part, however, we are looking at other options that offer more features. The standard version just isn't giving us enough of what we need. That said, it;'s a good product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer at a consumer goods company with 10,001+ employees
Real User
Simplifies storage, we no longer need to deal with Fibre Channel or external arrays
Pros and Cons
  • "The most valuable feature is the simplification of storage. We no longer need to deal with Fibre Channel and the external storage arrays."

    What is our primary use case?

    The primary use case is all of our VMware workloads. In terms of performance, it does alright with the general workloads. I've had some issues with the dupe clusters, but that's just the right-sizing overwriting the cache.

    How has it helped my organization?

    It has helped break down the silos, and we have not needed a separate storage team since the introduction of vSAN.

    What is most valuable?

    The most valuable feature is the simplification of storage. We no longer need to deal with Fibre Channel and the external storage arrays.

    What needs improvement?

    There are features that we could use that are coming out: File Services, data backup, and a better way to do Maintenance Mode with vSAN, which takes a while.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    So far, except for a couple glitches in past revisions, the stability has been alright. We had some issues with dedupe and compression in 6.2, where we had to delete all the storage off of it and recreate the storage groups. But besides that, it's been working well.

    What do I think about the scalability of the solution?

    It scales really well. However, we're going to be in need of some, not external storage, but ways to expand storage without adding additional nodes to the cluster.

    How are customer service and technical support?

    We're an MCS customer with VMware so we get great support.

    Which solution did I use previously and why did I switch?

    For HCI, we didn't have anything else in place. For servers, this was our introduction to HCI. We have other products for VDI, but not for server workloads.

    How was the initial setup?

    The initial setup was very straightforward.

    What other advice do I have?

    If you're going to run vSAN, make sure that you stick to the HCL and that your firmware and your drivers match what's on the HCL before you implement it or go live with it.

    When selecting a vendor, for us, support is number one, the support that we can get from them. The other factor would be the forward-looking direction of the company.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Engineering Specialist at a logistics company with 10,001+ employees
    Real User
    We can put our infrastructure in remote locations and get onsite-SAN performance
    Pros and Cons
    • "It allows us to put our infrastructure in remote locations and still get the same performance we get from our onsite SAN solutions."

      What is our primary use case?

      We use it for storage and redundancy.

      How has it helped my organization?

      It has changed the way we design our infrastructure. We're looking at a new infrastructure.

      Also, it allows us to put our infrastructure in remote locations and still get the same performance we get from our onsite SAN solutions.

      What is most valuable?

      I like the availability aspects of it.

      For how long have I used the solution?

      Less than one year.

      What do I think about the stability of the solution?

      The stability has been very good. I don't think we've had any real issues from what we have been setting up so far.

      What do I think about the scalability of the solution?

      It's very scalable. That is a really good feature of the product.

      How was the initial setup?

      The initial setup was pretty straightforward.

      What other advice do I have?

      I rate it at 10 out of 10 because it is just a really good product. I've used other products like it and it seems to be the most stable and easiest to configure.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      Lead Engineer at SynchroNet
      Video Review
      Consultant
      We don't have to drop half a million on a SAN for all the storage that we may or may not use, and it just eases the pain of a lot of storage. There were bugs, but things have stabilized significantly.

      What is most valuable?

      We have a private cloud that we host in our data center. All of our servers are on VSAN and we have customer servers that we host in our data center on our hardware that is on top of VSAN.

      Data store: you don't have to carve out ones and ones and ones and then map from the data stores and data stores and data stores. Good performance.

      It makes it really modular too so we can grow as needed, that's actually the case that I submitted to do this talk was about another customer that we host in our rack at our data center wanted to do small entry, have a small entry footprint but then grow as their business acquired other business.

      How has it helped my organization?

      Benefits are being able to grow as needed. We don't have to drop half a million on a SAN for all the storage that we may or may not use and it just eases the pain of a lot of storage. You still have to deal with the, the networking of it, making sure that everything is networked together, but that radically simplifies the storage administration piece.

      Some of the problems that I have with, traditional SANS whenever I'm administering them is, whenever I do edit operations I have to be extremely careful. It requires a lot of planning up front to deploy the LUNs. To make sure everything matches all the way through from end to end. So that when I know have a data store, you know, one, whenever I turn it off on the SAN after I’m done using it, I'm not turning off the wrong one and taking down the entire environment. Things like that. You know, I don't have to deal with that 'cause it's just one data store and it does what I need it to do.

      So, another big use case that we do is Horizon View for VDI customers. We use it internally and the contrast between our internal use, which is off of an NFS store, contrasting that with a VSAN, deployment is like night and day. Our internal one is kind of slow and kludgy. It's not a big central part of our day to day work so it doesn't impact us as much but I can see how big the difference is between the performance of a Horizon View deployment on an NFS target is compared to how tightly it works with VSAN and how much performance and throughput VSAN does with the, the read and write caching with the flash drives. We haven't got to mess a lot with the flash, all-flash VSAN, yet, but I'm sure we will soon here.

      What needs improvement?

      The dedupe is awesome. The stretch clustering is crazy, in my opinion. It's really cool. We've been talking about it internally and have lot of school districts and it actually makes a lot of sense for a school district because they have the fiber runs between the buildings so they can hit the five millisecond, ten, twenty, forty, a gig, requirements of the network and it would be a good use case for them I feel like. We have to look at the reality of it, of course, cause it got announced like yesterday, but it's really exciting to see some of this stuff and especially dedupe. Dedupe for root would be really cool. It's really kind of taking that mindset that I see a lot of people have that VSAN isn't, you know enterprise ready and putting it to rest.

      For how long have I used the solution?

      We are a partner with VMware and we do deployments services. Do a lot of professional services that's a lot of what we do and then we're growing our managed services to be able to incorporate VMware monitoring and alerting both, proactive and reactive, to be able to stabilize customer environments and give them the best performance that they can out of their products.

      What do I think about the stability of the solution?

      Starting out there was some stability issues but I don't see them the same way that I did. There were bugs, there’s firmware, the HCL cam, seemed a little fluid but things have stabilized significantly. There haven't been any major outages that were something that I would say wasn't our fault or wasn't due to like a configuration error somewhere in the stack so, and the best part about it actually was, whenever we did have these stability issues and outages VSN never dropped data.

      It wasn't until we had gone through like five or six, dirty reboots that we started to have it drop the objects from the metadata tables so we couldn't address the objects and see them but they were technically still there, there was just no owner of them. So if we had gone in, you know, with a higher level engineer that knew how to take ownership of those back we would have been able to get them back but it was a VDI deployment so we didn't really care we just scorched earth and began again, but you know, data resiliency has been something that VSAN evangelists really talk about and it's something that they really do. You're not dropping data as long as you stick to the HCL, of course.

      What do I think about the scalability of the solution?

      Scalability is good. We haven't had to scale a lot. We scale from a three node to a four node and we're trying to decide that to a five node or not, it's pretty easy. Once you have a networking piece set up, like, that's one and done. Upfront costs and then you just bolt everything on the side because you just blast out the same config, same quotes, same everything. Get the exact same hardware. Stick it on. Scales out.

      How are customer service and technical support?

      Once you get to the VSAN team they know what they're doing. Like bar-none. They are incredibly receptive. They’re very good at giving you root cause and analyses and helping you work through issues.

      Which solution did I use previously and why did I switch?

      We've been a strong VMware partner for a long time and we saw, my direct boss is John Nickelson, he's a vExpert, a huge, huge, huge storage person. He really identified the value that it was going to bring and how, impressive the technology was to have this, you know, kind of decoupling from the, you know, the big SAN box that sits in the corner and it really makes a lot of sense for certain use cases.

      Some use cases where a traditional SAN is the right move, you know, if you want the capacity and stuff like that but the VSAN really helps especially with the VDI. That was where our biggest play was initially, was Horizon View mixed with VSAN.

      We usually will do a four node deployment. That's in our opinion, the best configuration. Three nodes the minimum, but we like to do four so we can do rolling upgrades without losing our n+1 fault tolerance, and so, when we initially started using this, and technically it was before I started working there. When we initially started using this, we'd roll it out and just take advantage of the performance improvement that it would make. Getting the right cache with the flash drives, you know, allowed us to spin up, spin down, fast log-in times, fast application delivery. Really makes a difference.

      What's my experience with pricing, setup cost, and licensing?

      If you're looking at a traditional SAN you're already looking at a lot of money anyway. So, VSAN is a contender in a lot of cases.

      Which other solutions did I evaluate?

      To my knowledge we didn't ever do like Citrix or, you know, anything like that. We didn't actually deploy the VDIs that are on traditional SANS so I think that we have just done pretty much all VSAN coupled with VDI 'cause it just makes so much sense.

      What other advice do I have?

      Obviously, it saves rack space and that's something you have to consider. It's an important thing 'cause you got to pay for power, cooling, if you got give him more cabinets cause you got another SAN coming in that's more money for you that you may not be fully utilizing and it really helps with that efficiency. You know, your rack space is doing as much for you as they can because if you have to compute the storage memory, in some cases will view the GPU off load just for us all in a little for you, for your rack, and we have three of the exact same deployments just like on top of each other. Two of them are customer's and one of them is ours and they, you know, at 12 views of stuff, just one on top of the other where it would be, probably have a full rack rather than just, you know, a quarter of the rack and that's very beneficial.

      I'd probably rate it a seven right now. Probably in six months it'll be an eight or a nine. Just, you know, growing pains obviously. It's a fairly new product. Having to deal with some of the baby steps, you know, and the HCL, getting the HCL right, the ready nodes things that they've been doing they've pretty much replaced the HCL with ready nodes. That was actually our initial offering for VSM was that. So, that actually simplifies the process a lot. It helps to bolster and make sure that you're not deploying something that isn't going to work.

      You got to size the compute, the memory and the storage right? You got to make sure that all those are going to make sense so that you're going to be able to hit that within the con-con-confines of VSAN. Yeah, you only get the one flash disk and you want to make sure that you're hitting at least ten percent flash, magnetic disk and so you have to just you have to evaluate it. You know, make sure that it makes sense and don’t discount just because you think it's not enterprise ready or that it's too expensive.

      Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
      PeerSpot user
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