Try our new research platform with insights from 80,000+ expert users
reviewer1351098 - PeerSpot reviewer
IT Infrastructure Specialist at a computer software company with 51-200 employees
MSP
Good unified administration, very stable, and easy to set up
Pros and Cons
  • "The solution's unified administration is its most valuable aspect."
  • "The solution could maybe improve failure protection."

What is our primary use case?

We primarily use the solution for remote offices as well as medium-sized businesses.

How has it helped my organization?

The solution works well to help businesses simplify their administration. They unify the technology in boxes like vSAN. You see the performance improvements in the configuration with All-Flash.

What is most valuable?

The solution's unified administration is its most valuable aspect.

Our customers like the HCI functionality, and tiering. My customers enjoy the portion of the solution that can improve the performance of virtual machines

There isn't too much learning involved when picking up the system.

What needs improvement?

The solution could maybe improve failure protection. The failure protection for vSAN is very expensive sometimes within the clients. The customers want to be able to tolerate two or three nodes in failure. However, sometimes, the budget is limited. Implementing hyper-converged solutions sometimes are very expensive with the dozens of tolerance of failure.

Buyer's Guide
VMware vSAN
June 2025
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for at least the last 12 months.

What do I think about the stability of the solution?

In terms of vSAN functionality for stability, I haven't had any client complaints. It seems to work as it is supposed to. There aren't bugs or glitches. It doesn't crash or freeze at all. Our customers are happy.

What do I think about the scalability of the solution?

Sometimes our clients find the scalability to be lacking and it affects performance. They're not sure, if they scale up, how much performance they will have left afterward.

Our clients are small to medium-sized businesses typically. They aren't to big.

I'm not sure if any of our clients plan to increase usage. It's hard to predict, due to the pandemic situation. The majority of my customers don't have plans to upgrade or acquire some additional equipment.

How are customer service and support?

I'm usually in pre-sales and therefore don't have any experience with VMware support. I've never personally reached out to them.

The company does, however, offer good documentation.

Which solution did I use previously and why did I switch?

We also sell other solutions. We aren't exclusively using VMware. We also, for example, sell HP solutions. We also work with UHCI with Nimble and SimpliVity and with Cisco, with Nexus, Huawei, or hyper-convergence solutions like Cisco HyperFlex.

My customers typically choose VMware as it is a known platform. The main deciding factor seems to be knowledge of the product itself.

How was the initial setup?

The initial setup isn't too complex. It's pretty straightforward. The entire implementation process, in fact, is very simple.

If I have an infrastructure already in place then deploy it, the configuration of vSAN will take less than an hour. If the implementation is happening from the scratch, with new equipment, then it will take four hours approximately.

What other advice do I have?

We are a partner of VMware.

Customers considering the solution should be aware that the principal benefits they will get from the solution include integration with HCI, NSX, and cloud solutions.

Overall, I would rate the solution nine ut of ten. We've had a good experience overall and our clients are happy with the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network Manager at Bank of Abyssinia
Real User
Extremely easy to deploy and manage; suitable for our requirements
Pros and Cons
  • "Easy to deploy and manage."
  • "This is quite an expensive solution."

What is most valuable?

This is a fantastic product, it is easy to deploy and to manage, and it suits our requirements. 

What needs improvement?

It is quite an expensive solution for us and I would like to see some improvements on the backup side of the solution. 

For how long have I used the solution?

I've been using this solution for three years. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The price is quite expensive for us. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware vSAN
June 2025
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
reviewer1325607 - PeerSpot reviewer
Trainer in information and communication technologies at a educational organization with 51-200 employees
Real User
Excellent automated performance and agility; good integration with deployment tools
Pros and Cons
  • "Provides good performance as well as integration with deployment tools."
  • "Troubleshooting tools could be improved."

What is our primary use case?

Our primary use case of this solution is for performance storage and management, we are a training center. I'm the information and communication technology trainer and we have a  partnership with VMware vSan. 

How has it helped my organization?

The solution allows our technicians to deploy multiple lab environments for different classes at any time, without requiring any manual installation.

What is most valuable?

This solution has provided us with good performance, something we were looking for as well as integration with deployment tools. One of our main aims is to be able to deploy lab environments in an automated fashion and the product enables us to do that, providing more agility in regards to a virtual machine. We can respond to different needs, but every virtual machine will use the same storage.

What needs improvement?

I'd like to see improvement in the troubleshooting tools, specifically the troubleshooting mechanism. We like the product, but once in a while there are problems that require us to reboot the host to fix things, and that creates an impact on production. 

For additional features, I'd like to see a better monitoring tool. 

For how long have I used the solution?

I've been using this solution for 14 years. 

What do I think about the stability of the solution?

It's pretty stable most of the time, but you need to make sure your hardware is supported and is compatible.

What do I think about the scalability of the solution?

Scalability of the solution is easy, you simply have a new host and provide a few contributions and then compute. We only have a few people using this product. 

How are customer service and technical support?

We don't use the technical support, we troubleshoot problems ourselves.

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

Make sure your hardware is up to date and make sure you test beforehand. It's a good idea to try and combine the solution with some third party products, such as products for automation.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1420677 - PeerSpot reviewer
Systems Operations Manager at a healthcare company with 10,001+ employees
Real User
Creates shared storage for virtual machines
Pros and Cons
  • "It's completely hyper-converged, so it's very convenient."
  • "It should be easier to use."

What is our primary use case?

Within our organization, there are many people using VMware vSAN.

What is most valuable?

It's completely hyper-converged, so it's very convenient. We get everything in a bundle.

What needs improvement?

It should be easier to use. Only trained people can properly use it. For untrained, system administrators, it's tough to get a firm understanding of the basics, that's why I'm still studying it.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the scalability of the solution?

VMware vSAN is both scalable and stable.

How are customer service and technical support?

If I have an issue, their technical support team helps me.

How was the initial setup?

For me personally, the initial setup was not straightforward; I struggled quite a bit.

In preparation, I had to study a lot about the documentation, etc. It took at least one week to complete that.

What other advice do I have?

I would definitely recommend this solution, but be sure to study or complete part of the VMware documentation before you start implementing it.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
systemen519357 - PeerSpot reviewer
System Administrator for virtual platforms at a healthcare company with 1,001-5,000 employees
Real User
A stable storage solution that we have come to trust
Pros and Cons
  • "It is more stable now than it was before. It's not like it was in the first year. Now it is stable, and we trust it more."
  • "Disaster recovery needs to be improved, when there is a crisis, there is a problem with what is the quickest way to get out of it."

What is our primary use case?

We use this as storage solution for specific VMware services and for backup solution.

What is most valuable?

The most valuable feature is stability.

What needs improvement?

Disaster recovery needs to be improved, when there is a crisis, there is a problem with what is the quickest way to get out of it. This should be done automatically, not manually.

If we have a power failure then you have to find your way manually. There 's no way to automatically fix it. So there should be an automatic way to repair such crises from disaster recovery.

In the next release, I would like to see more clarity on where the files are. the details of the files, for example, where the owners of the files are, and more audits.

For how long have I used the solution?

We have beeing using VSAN for the last three years. 

What do I think about the stability of the solution?

It is more stable now than it was before. It's not like it was in the first year.

Now it is stable, and we trust it more.

What do I think about the scalability of the solution?

We don't want to enlarge the environment. If we have a new need, we will separate and start a new system.

We don't want to have a general-purpose infrastructure. It's not a good idea for our purposes.

We value less scalability more accurate assessment as it is not the way in our environment. We don't want to add more nodes to the same cluster, it's not a good idea. We separate it.

How are customer service and technical support?

We get immediate response from the vendor on phone. For tasks onsite its not sufficient.

of course its a matter of service level, no complaints.

Which solution did I use previously and why did I switch?

No, software solutions from VMware based on VMware platforms no migrations.

What about the implementation team?

The integrator "vendor team" had good experience at the last project. level of expertise was very good.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1254525 - PeerSpot reviewer
Co-Founder/CEO at StorSolv
Real User
Reduces rack space, power consumption, cooling, and support costs
Pros and Cons
  • "VMware vSAN has greatly reduced refresh spending."
  • "This solution is not great for large file shares/object/rich media repository."

What is our primary use case?

Our primary use case is the consolidation of compute and storage for VDI and Virtual Servers. 

How has it helped my organization?

VMware vSAN has greatly reduced refresh spending. 

What is most valuable?

The most valuable features are the reduced rack space, reduced power consumption, reduced cooling, and reduced support costs.

What needs improvement?

This solution is not great for large file shares/object/rich media repository.

For how long have I used the solution?

I have been using this solution for two years.

Disclosure: My company has a business relationship with this vendor other than being a customer. We sell VMware, Dell EMC, Starwind, Nutanix, and DataCore.
PeerSpot user
PeerSpot user
Works at AAnnex
Real User
A cost-effective storage solution with great support, but updating Cisco drivers could be smoother
Pros and Cons
  • "The newer versions of this solution are much more stable and easier to manage."
  • "This solution would benefit from better collaboration with Cisco for driver updates."

What is our primary use case?

We use this solution exclusively for our VDI.

We are running vSAN on six Cisco C240 M4 servers.

How has it helped my organization?

The newer versions of this solution are much more stable and easier to manage.

We had a near meltdown with 5.5, upgrading firmware and vSphere versions is a hassle.

What is most valuable?

The most valuable feature of this solution is that it is cheap storage.

What needs improvement?

This solution would benefit from better collaboration with Cisco for driver updates.

For how long have I used the solution?

Five years.

How are customer service and technical support?

The support from VMware is phenomenal.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Security Engineer at a tech services company with 51-200 employees
Real User
Top Tier HCI with Great Import Management Functionalities
Pros and Cons
  • "As a function of our core business, it's a sought after tool that helps us provide analytical support across a wide spectrum of client needs. It's allowed us to test out in our connected restaurant - "TheWorks" - a fully-functional restaurant experience center that allows our clients to discover the value of our connected solutions firsthand. We deploy vSAN in this customer-like environment within a hyperconvergent infrastruction (HCI) to give our clients a better understanding and help optimize data and the end-users' experience."
  • "I would like to see the availability of more template based VMware systems. Combined with the ability to check and measure multiple and converging data segments. Another issue I've seen is that the tool seems to be slow when first starting up."

What is our primary use case?

We deliver the only end-to-end enterprise technology platform exclusively designed for quick service and food service communities. Our primary use case for this solution is for customer use in our internal labs. As partners with the vendor VMware vSAN, we leverage their tech to build customer-specific simulated environments, to provide unique, controlled individual environments to gain insightful perspectives and capture helpful data.

How has it helped my organization?

As a function of our core business, it's a sought after tool that helps us provide analytical support across a wide spectrum of client needs. It's allowed us to test out in our connected restaurant - "TheWorks" - a fully-functional restaurant experience center that allows our clients to discover the value of our connected solutions firsthand. We deploy vSAN in this customer-like environment within a hyperconvergent infrastructure (HCI) to give our clients a better understanding and help optimize data and the end-users' experience.

What is most valuable?

The feature I've been most pleased with is the import management functionality. 

What needs improvement?

I would like to see the availability of more template based VMware systems. Combined with the ability to check and measure multiple and converging data segments. Another issue I've seen is that the tool seems to be slow when first starting up. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is and was always good with VMware. I've never had any issues.

How are customer service and technical support?

I've only contacted technical support once. My experience with them from what I can remember was good. I was on the call for something like five minutes.

How was the initial setup?

The initial setup was straightforward, not complex at all.

What other advice do I have?

I would suggest that anyone looking to deploy this solution do their due diligence and try out other competitive products first, like Nutanix. I've used Nutanix in the past. I found it to be a more agile tool compared to VMware. VMware has only just recently started offering this HCI solution.

If I was to rate vSAN from one to ten, 10 being best, I would give it an 8. Not a ten primarily because I haven't tested some aspects of the arrays at this point.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Product Categories
HCI
Buyer's Guide
Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.