Real User
Its ease of use and implementation are valuable features

What is our primary use case?

It is used as a remote/branch office solution for a new site that we acquired.

How has it helped my organization?

It consolidated our workload and brought the cost down over a long.

What is most valuable?

Ease of use and implementation.

What needs improvement?

More modularity in terms of how nodes are provisioned (all nodes having to be the same size when deployed).

Buyer's Guide
VMware vSAN
March 2024
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,924 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager Innovation Cross Developer at a comms service provider with 1,001-5,000 employees
Real User
Performs well for our clients and scales beyond our needs
Pros and Cons
  • "One of the valuable features for us is the ability to restrict the performance capacity per client. Other solutions don't have this feature."
  • "I would like to be able to limit IOPS."

What is our primary use case?

We use it to provide and sell infrastructure as a service.

The performance for us is very good. Our infrastructure now is only solid-state disks, with two different levels. There is one for write-intensive and one for read-intensive. Our decision was to change traditional storage to vSAN.

What is most valuable?

One of the valuable features for us is the ability to restrict the performance capacity per client. Other solutions don't have this feature.

What needs improvement?

I would like to be able to limit IOPS.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

When we began with this product, we made some mistakes. But through collaboration with the vendor we were able to find a solution to the problems and, today, it is a stable solution.

What do I think about the scalability of the solution?

We have about 2,000 machines under this solution with about 100 hosts. It can scale beyond what our needs are. We have no problems with scalability.

How are customer service and technical support?

We have used technical support a lot for this product and for other VMware products. For vSAN, in the beginning, we used tech support intensively. The support is very good for us because we get technical support in Spanish, in Panama.

We are using the different levels of support for different kinds of problems. We are online with them and the response time is very good.

Which solution did I use previously and why did I switch?

We previously used traditional storage solutions such as HPE, Dell Compellent, Hitachi, and others. We did not use a software storage solution before vSAN.

How was the initial setup?

It depends on the project, but vSAN, in particular, is an easy setup.

What was our ROI?

Our model is different. Our interest is in how we provide a solution for our clients. vSAN results in indirect benefits for our clients because it helps us reduce costs. But the client does not necessarily know that vSAN is the product behind the solution.

What's my experience with pricing, setup cost, and licensing?

When we began the program with vSAN, it was more expensive than it is now. The price is improving over time. In addition, it includes more features in the same bundle. That is really good for us.

Which other solutions did I evaluate?

We compared it with Nutanix but Nutanix was so expensive for us because our infrastructure is not as high-end as in America. In Chile, it's lower-end. Also, because we are a service provider, the price of vSAN is not expensive for us. Other products, like Nutanix, don't have a program for service providers and the price is prohibitive for us.

What other advice do I have?

For me, vSAN is a nine out of 10. I don't know what could make it a 10 because I have not really compared it with other products in the last three years. Maybe today there are other products that are better. When we started using it three years ago, vSAN was, perhaps, a seven out of 10 but they have improved the features.

Disclosure: My company has a business relationship with this vendor other than being a customer: Service provider.
PeerSpot user
Buyer's Guide
VMware vSAN
March 2024
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,924 professionals have used our research since 2012.
Senior Systems Administration at a energy/utilities company with 1,001-5,000 employees
Real User
Helps give us a disaster recovery option and do replication across multiple data centers
Pros and Cons
  • "The ability to have a disaster recovery option for our end-users by being able to use VDI and the vSANs, and the ability to do replication across multiple data centers, are valuable to us."

    What is our primary use case?

    For us, vSAN is a really good option for our EDGE network sites. We're able to use it in a high-available environment that enables our end-users to get to the data they need. We're heavily leveraging it for our VDI deployments.

    How has it helped my organization?

    It has helped us reach a much higher satisfaction rate in our VDI deployments. With the VDI, we didn't really focus on an ROI, although we did see some ROI benefits.

    What is most valuable?

    The ability to have a disaster recovery option for our end-users by being able to use VDI and the vSANs, and the ability to do replication across multiple data centers, are valuable to us.

    What needs improvement?

    One thing I would have said I'm looking for is vSAN in the cloud but, obviously, they announced that here today at VMworld 2018. That is something that I'm looking forward to.

    What do I think about the stability of the solution?

    vSAN has come a long way. It's a highly stable product and something that everyone should look at. Even in a large data center, now, vSAN makes sense.

    What do I think about the scalability of the solution?

    For me, it scales really well. We have multiple product vendors. We're able to leverage all of them using the vSAN capabilities of all of those vendors.

    How was the initial setup?

    I was not involved in the initial setup but I have taken it over since then and I have implemented some of the newer features that vSAN has come out with; capabilities that we weren't using when I came in.

    We leveraged a partner who helped to make it an easy implementation.

    What other advice do I have?

    My advice is to look beyond what your initial scope is. If you're looking at using it just for VDI implementations, look at more than just that and how you can leverage it for a lot of different datasets in your data center.

    When I look to work with a vendor it's important to find one that is agnostic to either software or hardware and a solution that fits our specific environment.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user618141 - PeerSpot reviewer
    Sr. Manager-IT Infrastructure at a tech services company with 1,001-5,000 employees
    Consultant
    The increase in IOPS and reduction in TCO are valuable. The hardware compatibility list is a sore point.

    What is most valuable?

    Significant increase in IOPS: VMware, on paper, guarantees you up to 3 million IOPS on vSAN. The more efficient HDDs you have, the better is the IOP speed. And since this works on the local storage cluster, there is very little loss of IOPS compared to the traditional SAN boxes, where you need fiber channel connectivity.

    Significant reduction in total cost of ownership: Because of local storage architecture involved in vSAN, the price of these are significantly cheaper if compared to the SAN disks that you have in the SAN boxes. The price difference is anywhere between 20% to 40%, which is a significant amount.

    How has it helped my organization?

    Working in the banking and finance industry, speed is of paramount importance to us since we deal in with millions of records fetching data everyday. vSAN helped us to leverage this and speed up the response time from our applications to the end-users.

    What needs improvement?

    The hardware compatibility list (HCL) is a sore point for vSAN. You need to thoroughly check and re-check the list with multiple vendors, like VMware in the first instance, and the manufacturer (like Dell, IBM, HPE, etc.), as the compatibility list is very narrow. I would definitely be happy if there were significant additional support for more models of servers from Dell, IBM, HPE, etc.

    For how long have I used the solution?

    I have been using vSAN for 1.5 years.

    What do I think about the stability of the solution?

    We did have some stability issues. Initially, we faced issues due to lack of visibility of the HCL from VMware and the hardware vendor (Dell). But once the issue was sorted out, the product gave us rock-solid stability.

    What do I think about the scalability of the solution?

    We did have some scalability issues. Similarly, when we added a new host in the existing cluster, we faced a similar issue with the HCL, but that was resolved soon.

    How are customer service and technical support?

    I rate technical support 4/5.

    Which solution did I use previously and why did I switch?

    We used traditional SAN technology before using vSAN.

    How was the initial setup?

    Initial setup was pretty straightforward.

    What's my experience with pricing, setup cost, and licensing?

    Verify, and again verify, the hardware compatibility list before you place an order for the hardware.

    Which other solutions did I evaluate?

    We didn’t look at alternatives.

    What other advice do I have?

    This will definitely reduce your TCO by at least 50%. Hence, if you are planning to go with this product, just go ahead. But again, as I have said previously, please MAKE SURE that you take a look at the HCL up to the micro level.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user617412 - PeerSpot reviewer
    Senior consultant at a tech services company with 501-1,000 employees
    Consultant
    Policies can be applied per virtual disk instead of applied on an entire volume.

    What is most valuable?

    I like this solution because policies (such as resiliency) are applied per virtual disk instead of applied on an entire volume.

    In a standard SAN solution, and in almost all software-defined storage solutions, the resiliency is applied to an entire volume. For example, you create a volume (or LUN) and you choose RAID 1, RAID 5, RAID 10 and so on. With vSAN, the notion of volume that we know with SAN doesn’t exist. Instead we have VVOL. Thanks to this, we can apply specific settings like the resiliency per virtual disk. It is more flexible because we don’t need to dedicate an entire volume for a specific resiliency.

    How has it helped my organization?

    I’m a consultant, so I don’t have vSAN in my organization. But customers take this solution to increase efficiency, scalability and ease of management.

    What needs improvement?

    Currently, vSAN supports stretched cluster. You need to have the exact same number of nodes in each room and only the RAID 1 resiliency is supported. I hope in the future that vSAN supports also the RAID 5 and RAID 6 resiliency mode for stretched cluster.

    For how long have I used the solution?

    I have been working with this solution for seven months.

    What do I think about the stability of the solution?

    Some customers report that resync doesn’t work very well.

    What do I think about the scalability of the solution?

    We have not had scalability issues.

    How are customer service and technical support?

    I rate technical support 3.5/5.

    Which solution did I use previously and why did I switch?

    As a consultant, I use different solutions, such as Microsoft Storage Spaces Direct, and Nutanix.

    How was the initial setup?

    The initial setup is straightforward because a wizard helps you to enable vSAN.

    What's my experience with pricing, setup cost, and licensing?

    The license price is too expensive compared to other market actors.

    Which other solutions did I evaluate?

    I will evaluate alternatives depending on customer’s needs, but I compare it with Microsoft Storage Spaces Direct and Nutanix.

    What other advice do I have?

    Be careful about the chosen hardware, especially HBA, storage devices and CPU depending on deduplication or not.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user618141 - PeerSpot reviewer
    Sr. Manager-IT Infrastructure at a tech services company with 1,001-5,000 employees
    Consultant
    Since it works on the local storage cluster, there is little loss of IOPS.

    What is most valuable?

    There was a significant increase in the IOPS and the cost. VMware, on paper, guarantees you up to 3 million IOPS on vSAN. The more efficient hard disk drives (HDDs) you have, the better the IOPS speed. Since this works on the local storage cluster, there is very little loss of IOPS compared to the traditional SAN boxes, where you need FC connectivity.

    There was a significant reduction in the total cost of ownership. Due to the local storage architecture involved in vSAN, the prices are significantly cheaper if compared to the SAN disks that you have in the SAN boxes. The price difference is anywhere between 20% to 40%, which is a significant amount.

    How has it helped my organization?

    Since I am working in the banking and finance industry, speed is of paramount importance to us since we deal with millions of records fetching data everyday. vSAN helped us to leverage this and speed up the response time from our applications to the end users.

    What needs improvement?

    The vSAN Hardware Compatibility List Checker needs to improve, since currently it is a sore point for vSAN. You need to thoroughly check and re-check the HCL with multiple vendors like VMware, in the first instance, and manufacturers like Dell, IBM, HPE, etc., as the compatibility list is very narrow. I would definitely be happy if there is significant additional support for more models of servers from Dell, IBM, HPE, etc.

    For how long have I used the solution?

    I have used this solution for a year and a half.

    What do I think about the stability of the solution?

    We did encounter stability issues. Initially, we faced issues due to the lack of visibility of the HCL from VMWare and the hardware vendor (Dell). But once the issue was sorted out, the product gave rock-solid stability.

    What do I think about the scalability of the solution?

    We did encounter scalability issues. Similarly, when we added a new host in the existing cluster, we faced a similar issue on HCL, but that was resolved soon.

    How are customer service and technical support?

    I would give the technical support a 8/10 rating.

    Which solution did I use previously and why did I switch?

    We were using traditional SAN technology before moving over to vSAN.

    How was the initial setup?

    The initial setup was pretty straightforward.

    What's my experience with pricing, setup cost, and licensing?

    Make sure that you verify and again verify the HCL, before you place an order for the hardware.

    What other advice do I have?

    This will definitely reduce your TCO by at least 50%. Hence, if you are planning to go with this product, just go ahead. But again, as I have said previously, please make sure that you take a look at the HCL up to the micro-level.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user611970 - PeerSpot reviewer
    Head of Virtualization & Systems and Network Engineer at a financial services firm with 51-200 employees
    Vendor
    Having all flash, the most valuable feature for us is deduplication, as it gives us better utilization of the space available.

    What is most valuable?

    Currently, we are on version 6.2. Having all flash, I would say that the most valuable feature for us is deduplication, as it gives us better utilization of the space available. In the latest release, there are already features that we have been waiting for. iSCSI presentation, for example, is something we were waiting for. With iSCSI presentation, we will be able to present the vSAN datastore to our other blade servers; therefore better utilising our investment.

    How has it helped my organization?

    We face the same challenges most organisations do; probably the most common one being that of keeping up with growth and expansion, while keeping within the budgets. vSAN is very scalable, so we can plan our costs well in advance, knowing that additional nodes will be expanding both our compute and storage resources.

    What needs improvement?

    I think that the product is evolving in the right direction, most of the improvements and suggestions we had in mind are already available in 6.5. Obviously, there is always room for improvement.

    For example, in our case, we had to go with vSAN Advanced license in order to have all flash. I remember attending the vSAN summit at VMworld 2015, and this licensing issue came up during the discussions; so did the request to present vSAN via iSCSI and the 2-node direct connect for ROBOs. In 6.5, all-flash is now supported by all vSAN editions, and ROBO sites can be deployed with a 2-node crossover cable, so it looks like VMware are taking on-board the suggestions we are making, as always J.

    For how long have I used the solution?

    We have been using vSAN for the last two years, now. Initially, we decided to try vSAN in our test and dev environment. We started with the hybrid solution using some hardware that we already had in-house. Our development team had already noticed faster build and deployment time frames, so we explored the vSAN option further. Today, we moved to an all-flash solution, which we are now using both for dev and production.

    What do I think about the stability of the solution?

    The only issue that I recall having was with a controller driver that did not pass the HCL check; this happened following an update to 6.2, but a patch was released soon after. We did not experience any service interruption or downtime.

    How are customer service and technical support?

    Customer support for vSAN was very good; response time was very fast and within the agreed support time frames. The technical guys where very knowledgeable and helped out to address our queries and issues right away.

    Which solution did I use previously and why did I switch?

    In most of our environments, we still have "traditional" storage, some of which is becoming end of life and will be decommissioned. Others are relatively still recent and are being used as a secondary storage together with vSAN. It’s like having the best of both worlds in a way. We have been using and implementing most of the VMware products for several years now; vSAN keeps consolidating our infrastructure under one vendor.

    How was the initial setup?

    When we were setting it up the very first time, we had to start over a few times, but again it was just a learning curve. I think during the first setup, especially if it’s in a testing environment, it’s the best time to hammer it and experiment a little.

    What about the implementation team?

    We do implementations as service vendors and obviously implemented our own. My advice to whoever is considering vSAN is to try it out, even if it’s just on some hardware you already have. If you don’t have any hardware, most service vendors will be willing to give you a remotely accessible demo. My advice when it comes to production, in regards of hardware, is definitely to go for vSAN-Ready nodes (“VMware-approved hardware”).

    What's my experience with pricing, setup cost, and licensing?

    In some of our environments, introducing vSAN helped reduce our datacentre hosting costs. In one case, we were able to completely remove a cabinet that had a legacy blade chassis and a legacy SAN. We only had two cabinets in this environment; by consolidating storage and compute in a few servers, we reduced the hosting costs by half. As for pricing and licensing, I think this is something which needs to be discussed on a case-by-case basis; I do not think it’s a “one size fits all”.

    What other advice do I have?

    I think vSAN together with other alternatives is the future. Actually, it has already been here with us for a while; network, compute and storage are merging in one box. It’s just a matter of time for it to become the norm.

    My rating is for this point in time. However, there have been improvements and new features in the latest release, which will probably make me increase my rating in the coming days.

    Disclosure: My company has a business relationship with this vendor other than being a customer: My company, Concentric Data Services, is a VMware Partner and also a client.
    PeerSpot user
    it_user509292 - PeerSpot reviewer
    Senior Consultant at Computacenter
    Consultant
    We use it as the basis for DMZ environments, production environments, and DR sites.

    What is most valuable?

    The most valuable features of the product are its basic functionality and that it's all so simple to implement. The performance is also another very useful feature :-)

    How has it helped my organization?

    We are a partner and we're using Virtual SAN for nearly more than half of our customers, VMware-based customers, and we use it as the basis for DMZ environments, production environments, and DR sites. It's getting a lot better to sell VMware solutions and to make the customer happy.

    What needs improvement?

    I'm part of the Beta program, so I know what's going to come up in the next version.
    Room for improvement would be support for more NVMe-based devices and especially firmware combinations; that's sometimes a problem. Also, support for special SAS controllers. We have some special customer settings where we solved the customer’s special configuration nearly two years ago, and now it's no longer supported officially for the newest release. There’s room for improvement there.

    For how long have I used the solution?

    We have used VMware Virtual SAN since the beginning of version 5.5. It is awesome to see the evolution of the product. We implemented it at a customer site since the first version.

    What do I think about the stability of the solution?

    We had some purple screens of death at the beginning, but that was only due to hardware problems. Today, it's very stable and nearly rock solid; so, very nice.

    What do I think about the scalability of the solution?

    Most of our customers are using it for up to eight hosts in a cluster. Normally, we know - and our customers know - that you can easily scale up to 64 machines, but today, up to eight is absolutely enough.

    How are customer service and technical support?

    Technical support is very good. I need them only two times. There was a driver firmware issue; that's all. We extracted all the log files and prepared them for support. They were able to identify the problem within about four to six hours; so, really good.

    Which solution did I use previously and why did I switch?

    We were pretty happy with the release before, the VSA version, but it was discontinued. We have many customers who implement the VSAN ROBO solution. We are part of the roadmap discussion and we're going to know what comes up next, so we're pretty happy with the new release.

    How was the initial setup?

    Initial setup and implementation was pretty easy. It's all about the design and all about the thinking process at the beginning of a product; so implementation was pretty easy.

    Which other solutions did I evaluate?

    We're a VMware partner, a Nutanix partner, a SimpliVity partner and a Cisco partner. Personally, VSAN is the best solution for most customers and workloads.

    What other advice do I have?

    I would like to give them a perfect rating if the VMware driver issues, especially with NVMEs, are going to be fixed. Then I would absolutely agree a perfect rating, because we've set up with customers using VSAN Hybrid. We have customers using VSAN All-Flash and it's so simple for the customer to implement, to troubleshoot... It's all about the design and thinking process at the beginning of a project. That's why we are there as a partner.

    My advice is to definitely test it out; not listen to all the marketing stuff. Test it out on real-life environments, and especially test it out on newer systems. Don’t test it out on five- or six-year-old servers, because you won’t be able to get the best performance.

    Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a partner.
    PeerSpot user
    Buyer's Guide
    Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2024
    Product Categories
    HCI
    Buyer's Guide
    Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.