We can manage the virtual environment of our organization with the help of the solution.
Infrastructure capacity & demand manager at a tech vendor with 10,001+ employees
It is a scalable product, and we have a couple of 100 users using it in our organization
Pros and Cons
- "They keep improving and updating their apps over time."
- "They should include an integration feature through which we can connect to different vendors by installing a small plugin."
What is our primary use case?
What needs improvement?
They keep improving and updating their apps over time. In each new version, we get lots of good features; thus, I don't have any concerns.
They should include an integration feature through which we can connect to different vendors by installing a small plugin.
For how long have I used the solution?
We have been using the solution for more than five years. Also, I have been using it for 16-17 years, personally.
What do I think about the stability of the solution?
It is a stable solution.
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VMware Aria Operations
May 2025

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What do I think about the scalability of the solution?
It is a scalable product. We have a couple of 100 users using the solution in our organization.
Which solution did I use previously and why did I switch?
We are using VMware as it is a known product that helps to manage companies' virtual environments. Consumers are accustomed to using VMware, and it's a very old product as well. That's the main reason we are using it.
What other advice do I have?
I recommend others use the solution and rate it as a nine.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Manager Data Center & Services at a financial services firm with 1,001-5,000 employees
A good infrastructure monitoring & analytics collection tool that could benefit from an improved licensing model
Pros and Cons
- "We like that we are able to combine all infrastructure monitoring using this solution, meaning we receive analytics from across our whole network."
- "We would like to see an improved licensing model to be set up for this solution. The current model charges per CPU, as opposed to being product-based, which would allow us to monitor our complete virtual infrastructure under a single license."
What is our primary use case?
We use this solution to monitor the virtual infrastructure health with deep-dive analytics ensuring hypervisors, VMs, network, and storage health. We can also use it for future forecasts for virtual machines, and allocate additional resources for where contention occurs.
How has it helped my organization?
Efficient use of resources/planning has helped my organization.
What is most valuable?
We like that we are able to combine all infrastructure monitoring using this solution, meaning we receive analytics from across our whole network.
What needs improvement?
We would like to see an improved licensing model to be set up for this solution. The current model charges per CPU, as opposed to being product-based, which would allow us to monitor our complete virtual infrastructure under a single license.
For how long have I used the solution?
I have been using this product for two years.
What other advice do I have?
We would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VMware Aria Operations
May 2025

Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
System Administrator at Orange Business Services
A good reporting tool that lack customizable views, and can currently only be operated on-premises
Pros and Cons
- "We appreciate that this solution gives accurate reporting."
- "We would like the default views on the reports for this solution to be improved; at present we have to customize the view before use."
What is our primary use case?
We use this solution solely for reporting purposes.
What is most valuable?
We appreciate that this solution gives accurate reporting.
What needs improvement?
We would like the default views on the reports for this solution to be improved; at present we have to customize the view before use.
We would also like the option for this solution to be cloud operated.
For how long have I used the solution?
We have been using this solution for just over one year.
What do I think about the stability of the solution?
We have found this to be a stable solution.
What do I think about the scalability of the solution?
To our knowledge, this is a scalable product.
How was the initial setup?
The initial setup of this solution was easy.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Project Manager at Systematix Technologies Pvt. Ltd.
Enables automation, and the quick and efficient customization of workflows
Pros and Cons
- "Can be customized according to customer requirements."
- "Lacks sufficient training for a relatively complex solution."
What is our primary use case?
We use this solution for creating workflows and managing different clouds. We are system integrators. I'm a project manager.
What is most valuable?
This is a very good tool, because we can customize it according to the needs of our customers. It enables automation, and the customization of workflows in a short period of time with the help of our PSOs. It has a user-friendly dashboard.
What needs improvement?
I'd like to be able to access some demo sessions to enable a deeper understanding of the product to help our clients because it's quite a complex solution.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have access to the vendor team who assist with any problems we have and we're happy with the support they provide.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is quite complex although it's becoming easier with each new version.
What's my experience with pricing, setup cost, and licensing?
VMware offers a suite of products with many licensing options.
What other advice do I have?
I think this is a good solution and rate it nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Process & IT Intégration Manager at OINIS / ORANGE
Beneficial capacity management, minimal setup, and useful VMware components management
Pros and Cons
- "The most valuable features of VMware vRealize Operations (vROps) are capacity and performance management."
- "VMware vRealize Operations (vROps) can improve the Layer 3 hypervisor VM infrastructure because we do not manage other applications. We need a package, which is too expensive. We would like to manage native VMware applications, VMware native components, hypervisor, and storage, such as vSAN."
What is most valuable?
The most valuable features of VMware vRealize Operations (vROps) are capacity and performance management.
What needs improvement?
VMware vRealize Operations (vROps) can improve the Layer 3 hypervisor VM infrastructure because we do not manage other applications. We need a package, which is too expensive. We would like to manage native VMware applications, VMware native components, hypervisor, and storage, such as vSAN.
For how long have I used the solution?
I have been using VMware vRealize Operations (vROps) for approximately two years.
What do I think about the stability of the solution?
The stability of VMware vRealize Operations (vROps) could improve. It can help us to build a dashboard report on a job, but it seems very slow to produce or deliver the dashboards. We are tunning it to make it go fast.
How are customer service and support?
The support provided by VMware vRealize Operations (vROps) is average.
How was the initial setup?
The initial setup of VMware vRealize Operations (vROps) was very minimal.
What about the implementation team?
We are experts and we install VMware vRealize Operations (vROps) on a host, and we import an appliance, such as OVA, and we deploy it.
We have a team of four people that does the maintenance and support of the solution.
What other advice do I have?
I would advise others that VMware vRealize Operations (vROps) is a good tool to manage VMware application components, for sending storage on RPMs. For example, if we have a basic hypervisor or storage based on VMware files, such as VMFS. It is a great tool for that.
I rate VMware vRealize Operations (vROps) a nine out of ten.
There is a newer version available which will have better features.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Virtualization Engineer at Ooredoo
Great integration with VMware environments
Pros and Cons
- "VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance."
- "An area for improvement would be application-level monitoring."
What is our primary use case?
I mainly use VMware vROps for capacity planning, performance tuning, and lower-sized VMs.
What is most valuable?
VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance.
What needs improvement?
An area for improvement would be application-level monitoring.
For how long have I used the solution?
I've been working with VMware vROps for four years.
What do I think about the stability of the solution?
VMware vROps' stability is good.
What do I think about the scalability of the solution?
The scalability is fine - normally, it comes with analytic and user-interface VMs, but we've combined them as single VMs, so now we can manage our roots with a single VM.
How are customer service and support?
VMware's technical support is good.
Which solution did I use previously and why did I switch?
We previously used Spectrum but switched to VMware because we already had a VMware environment.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We used a vendor team.
What other advice do I have?
I would recommend VMware vROps for those with a VMware infrastructure and would rate it as nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy Manager, Network Dept at a financial services firm with 201-500 employees
Enables us to monitor full infrastructure, from app to hardware, but difficult to customize
Pros and Cons
- "When there is an issue at the disk level in vSAN, vROps gives us an alarm that the issue is happening on particular disks. Other solutions cannot give this type of alert for vCenter. Even vCenter cannot give that type of information."
- "vROps is user-friendly, but configuration is a little bit hard. It is also hard if you want to customize it for your data center, especially without VMware training. The user interface should be improved so that a new user can easily configure it for his own use."
What is our primary use case?
Our private data center has been built on VMware technology. We are using vSAN and we use vROps as a monitoring solution to monitor the full stack, from applications to hardware. That includes the servers and Cisco switches.
The solution is deployed on-premises in our private data center.
How has it helped my organization?
It enables us to monitor the full software-defined infrastructure from the app level to the hardware level. This is the main benefit for our organization.
What is most valuable?
When there is an issue at the disk level in vSAN, vROps gives us an alarm that the issue is happening on particular disks. Other solutions cannot give this type of alert for vCenter. Even vCenter cannot give that type of information. That's what makes this feature valuable for me.
The visibility it provides from apps to infrastructure is very good, compared to other monitoring solutions in the market. We have used other solutions, and we are still using them, but for monitoring your VMware infrastructure, vROps is very good.
What needs improvement?
vROps is user-friendly, but configuration is a little bit hard. It is also hard if you want to customize it for your data center, especially without VMware training. The user interface should be improved so that a new user can easily configure it for his own use.
For how long have I used the solution?
I have been using VMware vRealize Operations for the last four years.
What do I think about the stability of the solution?
The stability is good enough to monitor private and hybrid clouds. Even though we are using very few of the features of vROps, it is very good. It is very useful for a cloud provider that is managing large-scale VMware technology for their cloud. It is good monitoring and operations software for them.
What do I think about the scalability of the solution?
It is highly scalable.
We are already in the middle of a project to increase our infrastructure and we have included vROps in that project.
How are customer service and technical support?
Customer support is good, but the main problem is that VMware support is very costly compared to other organizations' support. When you purchase a VMware product, such as vSphere or vROps, the license is perpetual, but you also have to purchase the support service for a number of years. The support service pricing is very high compared to the license, and compared to competitive vendors.
Which solution did I use previously and why did I switch?
Before vROps, we were using SolarWinds NPM. The primary reason we switched was that we were looking for a solution that would give in-depth monitoring capabilities for VMware infrastructure.
How was the initial setup?
The initial deployment of vROps was straightforward. We deployed ESXi, vCenter, and then vSAN. After that, we deployed vROps on-premises to monitor our VMware vSAN cluster. There was nothing special or complex about it.
It took four to five days to deploy vROps.
We have three people who are using and managing vROps and we are monitoring about 500 virtual machines with the solution.
What about the implementation team?
We used a third-party integration partner that is certified by VMware. I felt that they were not well-trained on vROps.
What was our ROI?
The value we get from vROps is fine, but it would be better if the support cost were lower.
Which other solutions did I evaluate?
We did not look into other solutions because, at that time, we already had our VMware infrastructure. vROps is the best option for monitoring VMware infrastructure.
What other advice do I have?
If your infrastructure is VMware-based, meaning you are using vSphere, vSAN, and vCenter, and if you are a large-scale cloud service provider, you should consider vROps as your monitoring and operations solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Consultant at a tech services company with 11-50 employees
Enabled us to analyze impact of VM lag and increase our capacity accordingly, improving performance
Pros and Cons
- "The visibility it provides from apps to infrastructure and across multiple clouds is also great because it's a tool that aggregates a lot of data, both on-premises and in the cloud. It aggregates everything in one tool, which helps you to analyze the performance and the capacity of the infrastructure."
- "The tool is user-friendly, but you need to study to learn about the many features that the tool offers. It is not a tool that you can just start to work with when it comes to capacity planning. You need to study the documentation."
What is our primary use case?
I use it for monitoring and capacity planning.
I work with the solution's dashboards to monitor capacity. There are many functions in the tool and I have worked with a lot of different kinds of data from vROps. It's a great tool to work with.
How has it helped my organization?
With vROps, we have had the opportunity to increase our capacity. After vROps was installed on our infrastructure, we were able to view the impact that VM lag could cause in our environment and how we could modify such impact. It has helped us increase performance.
vROps has helped to decrease overall downtime. For example, when we planned capacity for new infrastructure, vROps was used to analyze the new projects that we needed to deploy. In some of those cases, there were many VMs to deploy and we didn't know what impact those VMs might have on the infrastructure, in terms of CPUs and memory. vROps helped us understand the particular impact of the new VMs. It reduced overall downtime by about 30 percent.
Using the solution for capacity allocation and management has also helped us to save on hardware costs, by about 20 percent.
Overall, it's a good platform and it's important to us for maintaining our environment. The challenge in maintaining our environment is made much easier with vROps. The tool provides us with the ability to respond to the causes of problems with VMs or the environment and this is power in our hands. For us, it's a powerful tool when it comes to IT infrastructure.
What is most valuable?
The monitoring features are great. I have gotten great value out of the data collected by the tool. The monitoring provides us with the ability to respond to the causes of problems with VMs or the environment.
The capacity planning is also very good because it gives me an opportunity to make a reasonable plan for increasing my infrastructure. It fills important functions for both monitoring and capacity planning.
The visibility it provides from apps to infrastructure and across multiple clouds is also great because it's a tool that aggregates a lot of data, both on-premises and in the cloud. It aggregates everything in one tool, which helps you to analyze the performance and the capacity of the infrastructure.
We have integrated vROps with vRealize Log Insight as well. We generally use vRealize Log Insight to identify, through the logs, what is happening with the VM or the infrastructure. The integration with vROps means we can look deep into the cause of a problem. The tools work very well together. vRealize Log Insight provides us with many tools and many ways to solve our problems.
For how long have I used the solution?
I've been using VMware vRealize Operations for about five years. I have had the opportunity to work with vROps since version 6.57, and I have started working with version 8, which is the latest version. I have installed vROps for two companies.
What do I think about the stability of the solution?
It provides great stability, when you follow the recommendations.
What do I think about the scalability of the solution?
As for scalability, if you follow the VMware documentation, you can have a great solution.
We have about 500 VMs in our production monitoring. Right now it is on-premises only. We intend to start using cloud, and vROps can be the tool to monitor the cloud environment.
How are customer service and technical support?
We have had a good experience with the support for the vROps tool, although we haven't had to use support too much.
Which solution did I use previously and why did I switch?
We did not have a previous solution.
How was the initial setup?
The installation was straightforward. It followed VMware principles that result from working with vCenter and VMs. It's easy to implement.
At a maximum, it takes 20 to 30 minutes to set up, but the configuration can take one or two hours. Building deep reports can take even longer.
The tool is user-friendly, but you need to study to learn about the many features that the tool offers. It is not a tool that you can just start to work with when it comes to capacity planning. You need to study the documentation. But for monitoring, you can start using it right after installation because the data is easy to understand.
What was our ROI?
Overall, the value is worth the cost because it's a tool that connects with our VMware infrastructure very well. It's a solution that our provider, VMware, developed for VMware itself.
What's my experience with pricing, setup cost, and licensing?
The cost is simply something we need to pay. We can't evaluate the price because we use a VMware environment, so it makes sense to use a VMware monitoring tool.
What other advice do I have?
We use vROps in our VMware environment, but we have Zabbix to monitor other environments. It's a challenge to consolidate all that into one tool. I don't know if that will be possible, even in some months or years.
I recommend following the vROps documentation and, in some cases, it may be necessary to use a VMware partner.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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