We use this solution to monitor the virtual infrastructure health with deep-dive analytics ensuring hypervisors, VMs, network, and storage health. We can also use it for future forecasts for virtual machines, and allocate additional resources for where contention occurs.
Manager Data Center & Services at a financial services firm with 1,001-5,000 employees
A good infrastructure monitoring & analytics collection tool that could benefit from an improved licensing model
Pros and Cons
- "We like that we are able to combine all infrastructure monitoring using this solution, meaning we receive analytics from across our whole network."
- "We would like to see an improved licensing model to be set up for this solution. The current model charges per CPU, as opposed to being product-based, which would allow us to monitor our complete virtual infrastructure under a single license."
What is our primary use case?
How has it helped my organization?
Efficient use of resources/planning has helped my organization.
What is most valuable?
We like that we are able to combine all infrastructure monitoring using this solution, meaning we receive analytics from across our whole network.
What needs improvement?
We would like to see an improved licensing model to be set up for this solution. The current model charges per CPU, as opposed to being product-based, which would allow us to monitor our complete virtual infrastructure under a single license.
Buyer's Guide
VMware Aria Operations
August 2025

Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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For how long have I used the solution?
I have been using this product for two years.
What other advice do I have?
We would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

System Administrator at Orange Business Services
A good reporting tool that lack customizable views, and can currently only be operated on-premises
Pros and Cons
- "We appreciate that this solution gives accurate reporting."
- "We would like the default views on the reports for this solution to be improved; at present we have to customize the view before use."
What is our primary use case?
We use this solution solely for reporting purposes.
What is most valuable?
We appreciate that this solution gives accurate reporting.
What needs improvement?
We would like the default views on the reports for this solution to be improved; at present we have to customize the view before use.
We would also like the option for this solution to be cloud operated.
For how long have I used the solution?
We have been using this solution for just over one year.
What do I think about the stability of the solution?
We have found this to be a stable solution.
What do I think about the scalability of the solution?
To our knowledge, this is a scalable product.
How was the initial setup?
The initial setup of this solution was easy.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
VMware Aria Operations
August 2025

Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,649 professionals have used our research since 2012.
Network Engineer at FSDH Merchant Bank Limited
A very powerful tool that businesses need for their everyday running
Pros and Cons
- "It's very easy to use and very stable. Scaling up for future use will be no issue with this solution."
- "Your range of use will be restricted by the license level you have chosen."
What is our primary use case?
We use it to run virtual machines where we host our applications, web servers, machine servers, and even database servers, then we have segregation where we even have used it both for tests, and on production virtual machines.
How has it helped my organization?
We can easily take backups by integrating with other third-party tools, we are able to take backups and restore them very easily. We can spin up virtual machines almost at the speed of thought.
What is most valuable?
One of the main features is it's very easy to use.
It's very intuitive. You go on the web browser and when you log onto the application interface, you can easily see almost anything you need to.
The homepage dashboard shows you your CPU, the memory, and your network utilization, just at a glance. Even when you go to individual virtual machines, you're able to see the same report at a glance, I think that's very helpful.
You can also have templates that have all the necessary audit compliance, probably at the direct patch level, and then deploy whenever you need it. I think it's a very powerful tool that a business needs for its everyday running.
For how long have I used the solution?
We have been using VMware for more than seven years.
What do I think about the stability of the solution?
It is very stable - we always want to watch for stability and, in most cases, we have found that whenever there are vulnerabilities that have been identified they either come up with a workaround or a solution within a short time.
What do I think about the scalability of the solution?
Today we still use virtual machines, but it helps us to scale for when we are ready to move towards consumerized applications.
It's flexible so you can add more hosts; of course, this is subject to licensing.
How are customer service and support?
Customer support is very helpful, very responsive, and most times, very knowledgeable. If the support doesn't know something, sometimes they will tell you that they'll get back to you, which is awesome because they usually do.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched to VMware because it's easier to manage and easier to run and scale with virtual machines.
How was the initial setup?
The initial setup was fast. I downloaded the standard version from a virtual environment. I had a workstation on my laptop and that was where I tried it out. Ease of setup is awesome. In the production environment, as long as you adhere to the minimum hardware requirement, you won't have an issue.
What about the implementation team?
It was implemented in-house, by a team of four, in conjunction with local support.
What's my experience with pricing, setup cost, and licensing?
The only thing is, we're on Essentials Plus. There are some things we want to do that that particular version of the license will not allow, so we would need to upgrade to a higher one.
Which other solutions did I evaluate?
We had looked at other OEMs and partner OEMs, but none had as good reviews as this solution.
What other advice do I have?
For the initial set up, you have to meet the minimum hardware requirement to avoid issues.
I would advise others to start using this because they will not regret it. I would rate this solution and eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at Systematix Technologies Pvt. Ltd.
Enables automation, and the quick and efficient customization of workflows
Pros and Cons
- "Can be customized according to customer requirements."
- "Lacks sufficient training for a relatively complex solution."
What is our primary use case?
We use this solution for creating workflows and managing different clouds. We are system integrators. I'm a project manager.
What is most valuable?
This is a very good tool, because we can customize it according to the needs of our customers. It enables automation, and the customization of workflows in a short period of time with the help of our PSOs. It has a user-friendly dashboard.
What needs improvement?
I'd like to be able to access some demo sessions to enable a deeper understanding of the product to help our clients because it's quite a complex solution.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have access to the vendor team who assist with any problems we have and we're happy with the support they provide.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is quite complex although it's becoming easier with each new version.
What's my experience with pricing, setup cost, and licensing?
VMware offers a suite of products with many licensing options.
What other advice do I have?
I think this is a good solution and rate it nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Head Of Business at Zeta-Web Nigeria Limited
Has good performance and makes it easy to consolidate all the servers
Pros and Cons
- "I like the fact that the performance is good and that it makes it easy to consolidate all your servers."
- "If the cost of the license could be cheaper, it would be good."
What is our primary use case?
We use it for data center virtualization and management.
What is most valuable?
I like the fact that the performance is good and that it makes it easy to consolidate all your servers.
What needs improvement?
If the cost of the license could be cheaper, it would be good.
For how long have I used the solution?
We have been dealing with this solution for about three years now.
What do I think about the stability of the solution?
VMware vRealize Operations (vROps) is stable.
What do I think about the scalability of the solution?
It is a scalable solution. We have two clients who are using the product.
How are customer service and support?
The technical support is very good. They get it sorted within the SLA.
How was the initial setup?
The initial setup is straightforward. It took about two weeks to deploy it.
We had a team of one or two engineers for the implementation process.
What was our ROI?
Our customers who have used it have definitely seen an ROI. Instead of using so many physical servers to achieve the same thing, they've reduced it to five physical servers, and they are able to do much more with those five servers.
What's my experience with pricing, setup cost, and licensing?
The licensing model is annual. Compared to the price of other products, VMware vRealize Operations (vROps) is a bit on the high side. If it could be cheaper, it would be good.
What other advice do I have?
I would absolutely recommend the product and would give it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Process & IT Intégration Manager at OINIS / ORANGE
Beneficial capacity management, minimal setup, and useful VMware components management
Pros and Cons
- "The most valuable features of VMware vRealize Operations (vROps) are capacity and performance management."
- "VMware vRealize Operations (vROps) can improve the Layer 3 hypervisor VM infrastructure because we do not manage other applications. We need a package, which is too expensive. We would like to manage native VMware applications, VMware native components, hypervisor, and storage, such as vSAN."
What is most valuable?
The most valuable features of VMware vRealize Operations (vROps) are capacity and performance management.
What needs improvement?
VMware vRealize Operations (vROps) can improve the Layer 3 hypervisor VM infrastructure because we do not manage other applications. We need a package, which is too expensive. We would like to manage native VMware applications, VMware native components, hypervisor, and storage, such as vSAN.
For how long have I used the solution?
I have been using VMware vRealize Operations (vROps) for approximately two years.
What do I think about the stability of the solution?
The stability of VMware vRealize Operations (vROps) could improve. It can help us to build a dashboard report on a job, but it seems very slow to produce or deliver the dashboards. We are tunning it to make it go fast.
How are customer service and support?
The support provided by VMware vRealize Operations (vROps) is average.
How was the initial setup?
The initial setup of VMware vRealize Operations (vROps) was very minimal.
What about the implementation team?
We are experts and we install VMware vRealize Operations (vROps) on a host, and we import an appliance, such as OVA, and we deploy it.
We have a team of four people that does the maintenance and support of the solution.
What other advice do I have?
I would advise others that VMware vRealize Operations (vROps) is a good tool to manage VMware application components, for sending storage on RPMs. For example, if we have a basic hypervisor or storage based on VMware files, such as VMFS. It is a great tool for that.
I rate VMware vRealize Operations (vROps) a nine out of ten.
There is a newer version available which will have better features.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Virtualization Engineer at Ooredoo
Great integration with VMware environments
Pros and Cons
- "VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance."
- "An area for improvement would be application-level monitoring."
What is our primary use case?
I mainly use VMware vROps for capacity planning, performance tuning, and lower-sized VMs.
What is most valuable?
VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance.
What needs improvement?
An area for improvement would be application-level monitoring.
For how long have I used the solution?
I've been working with VMware vROps for four years.
What do I think about the stability of the solution?
VMware vROps' stability is good.
What do I think about the scalability of the solution?
The scalability is fine - normally, it comes with analytic and user-interface VMs, but we've combined them as single VMs, so now we can manage our roots with a single VM.
How are customer service and support?
VMware's technical support is good.
Which solution did I use previously and why did I switch?
We previously used Spectrum but switched to VMware because we already had a VMware environment.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We used a vendor team.
What other advice do I have?
I would recommend VMware vROps for those with a VMware infrastructure and would rate it as nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SAP Security Consultant at Tata Consultancy Services
Good alerting and monitoring capabilities and helpful for taking preventative measures
Pros and Cons
- "Alerts and monitoring were most valuable. It was also pretty user-friendly and interactive. I was able to generate good reports in PDF and HTML formats, which was really helpful."
- "It wasn't exactly proactive. It was supposed to, but there were a lot of delays. It could also be because of our infrastructure and the way our network was set up. If vROps could be more proactive, that would be nice. It is nice to have the information beforehand, but when there is downtime, it takes a lot of time for us to be able to see an issue in real-time, which becomes a bit challenging. If there is a way to improve the data collection for the whole vCenter that would be nice because data collection takes a lot of time."
How has it helped my organization?
It was helpful in identifying the CPU, memory, and space utilization, which was very much important for us. We needed alerts when the utilization increased a lot, and we were able to inform the customers that we have a particular problem that could be the root cause of the problems that they might face later. They were then able to take some preventative measures in advance, which reduced a lot of problems.
It was very useful for regular monitoring, disk utilization information, and root cause analysis. It was also helpful in identifying why a specific issue is happening or why an error is occurring.
It enabled us to be more proactive in anticipating and solving problems. We could know beforehand about the machines that might be at risk for high utilization.
What is most valuable?
Alerts and monitoring were most valuable. It was also pretty user-friendly and interactive. I was able to generate good reports in PDF and HTML formats, which was really helpful.
The visibility that it provided for our infrastructure was pretty good. The snapshots were also useful.
What needs improvement?
vROps did a lot of monitoring, but in one case, we had to use Log Insight instead of vROps because vROps was not able to install the agent to enable us to have multi-monitoring. I don't exactly remember the case, but it involved monitoring all applications.
It wasn't exactly proactive. It was supposed to, but there were a lot of delays. It could also be because of our infrastructure and the way our network was set up. If vROps could be more proactive, that would be nice. It is nice to have the information beforehand, but when there is downtime, it takes a lot of time for us to be able to see an issue in real-time, which becomes a bit challenging. If there is a way to improve the data collection for the whole vCenter that would be nice because data collection takes a lot of time.
For how long have I used the solution?
I used VMware for around five years, from 2015 till January 2021. Except for vCloud Director, I've used most VMware products such as vSphere client, Log Insight, and vRealize Automation.
What do I think about the stability of the solution?
It was pretty stable. I didn't find many errors while deploying the application and after the deployment.
What do I think about the scalability of the solution?
Our environment didn't scale much, so I cannot comment on its scalability.
We had four vCenters. One was in Santa Clara, US. One was in Beijing, China. One was in Manheim, Europe, and one was in Singapore. We also had test centers, and we integrated vROps for testing there. We had one in King of Prussia and one in Switzerland. So, majorly, we had four vCenters for the production environment, and these vCenters worked with around 4,000 virtual machines.
How are customer service and technical support?
I have not used VMware's support for vROps.
Which solution did I use previously and why did I switch?
This was the first tool that we tried to deploy for monitoring.
How was the initial setup?
I was involved in the initial setup of vROps. It was pretty straightforward. Most of the VMware products are pretty straightforward to install.
In terms of the implementation strategy, we have always followed the documentation provided by VMware.
Which other solutions did I evaluate?
We tried to evaluate many solutions, such as Prometheus, Dynatrace, Nagios, and PRTG. It was best for us to go with vROps because it is a VMware product, and it integrates best with VMware vCenter.
What other advice do I have?
I would recommend vROps for an Enterprise environment. Based on my experience, it is a great tool to work with. Rather than having a big vCenter and then installing vROps, it is good to have it when you're starting with a vCenter. That's because data collection takes time, and it would become an overhead for vROps. In such a case, you might need a load balancer and multiple vROps. So, I would recommend having a vROps when you start building a vCenter. It will really help in scaling up the environment, and you'll also know if you'll need to replicate vROps or not.
We didn't use it for workload placement because we didn't have the load balancer for that. It didn't help much in decreasing the overall downtime, and it also didn't affect our operations when it comes to overall downtime due to performance issues.
I would rate vROps an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: August 2025
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