Unitrends Reviews

This is my primary backup and archive service.

It is an easy system to use. The support, if needed, is always willing to help.

It is a quick and easy way to organize my backups and to keep track of them.

So far, I have not had any issues and support has always been helpful.

The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks.

The next release should bring back the ease of some search issues from the legacy program.  

The ability to run just differentials without pulling the full on your archive.

No issues.

No issues.

This is our second system with Unitrends.

Talk with the sales guys. They can work with you on the best package.

Not this time around.

We use it to back up files and virtual machine (VM) instances.

It works as expected the vast majority of the time. This is an improvement over other products that seem to break with the slightest change in the environment.

The simple and fast restore routine.

There are a few quirks where the GUI, agent, and back-end are not precisely meshed. The new OS may have fixed those issues, however.

No issues.

No issues.

Excellent.

We used software-only products. There were a number of incidents where the compatibility with the hardware was not a 100 percent. 

This solution alleviates the compatibility issue.

It was probably as simple as could be considering that every environment will need some amount of tweaking.

It was implemented in-house.

Not calculated. Estimated at about one year.

Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s). 

None worth mentioning here.

We use this solution to back up both physical and virtual environments in and out of the office.

Easier to track and set up new backups due to its coverage of both physical and virtual environments (or we would have needed two separate solutions).

• The ability to back up both physical and virtual appliances under one roof.
• Its cloud backup capability.

Network-based storage stability could be improved.

I had some issues early on with network-based storage dropping connections, therefore corrupting the backups.

No issues.

A 10 out 10. Whenever I have had issues, the customer service staff has been more than helpful in resolve them.

Veeam. Cost of licensing was getting expensive due to our other site expanding.

Fairly easy, once I got my head around the way they set retention policies.

In-house.

Several options are available. Speak to their sales staff to ensure you have the right solution for your needs.

No.

• Backup
• Recovery

Ease of use.

It saves time.

All things with a computer chip.

Two years.

None.

None.

None.

Outstanding.

Vendor provided backup service. Unitrends product paid for itself in one year.

I had excellent help from my reseller.

A vendor team did the implementation.

One year.

Affordable.

Yes, Veeam.

Backup of all servers on our network.

Provides instant recovery.

Our ability to backup quickly.

None.

More than three years.

Tech support helped us with the deployment. They were awesome.

The stability is rock solid.

No.

It is a 10 out of 10.

Arcserve.

The initial setup was straightforward. We received help once we were up.

In-house.

Unknown.

Licensing and renewals are a tad expensive.

No.

Support for older operating systems.

A solution which can backup most operating systems to its appliance.

Linux full bare metal backups (automatic).

Eight years.

Every few years, an update may not be applied right and we may have to manually reload the software.

Every few years, an update may not be applied right and we may have to manually reload the software.

No.

An eight out of 10. They are very helpful most of the time, which is why we selected them.

An eight out of 10. They are very helpful most of the time, which is why we selected them.

rsync.

We implemented it ourselves.

The nice thing with this appliance is you do not have to worry about server licencing, and it's separate from the SAN.

Veeam.

• Easily mastered interface and application for backup/recovery.
• Versatile, works well in VM and physical environments.
• Nice VM or file-level recovery, without spinning anything up to accommodate.

Fast and reliable. Able to integrate two sites and backup environments over an extended campus WAN.

Implement the changes that are being requested through the GUI.

Seven years.

Mostly networking, not the appliance or implementation specialists fault.

Having issues backing up systems with tons of small files.

Yes, expansion is only possible by buying a new appliance.

Good.

Very good technical support.

Yes, switched companies and the requirements changed drastically.

Very straightforward.

Mostly in-house with some vendor assistance.

Good.

No advice. The pricing is fairly competitive.

Yes, Veeam and others.

No, we are happy with second gen of the appliance that we have purchased.

• Backup to disk
• Ability to restore to virtual machines.

It cuts down on the amount of time spent verifying backups.

Renewal issues: It should have the ability to do year-by-year for multiple years.

Three years.

Any issues that come up are handled by tech support and our onboarder.

The stability is rock solid.

Awesome support.

Awesome support.

Arcserve. We switched to a new solution due to usability.

The initial setup is straightforward.

In-house.

Two years.

Not applicable.

No.

It is a great system.