UiPath Platform Reviews

We use UiPath to automate activities that are typically done on a computer by an individual. It's used to automate purchases involving a large volume of transactions for hundreds of organizations. 

UiPath has improved customer confidence and helped us cut costs. We can complete tasks faster and reduce our backlog. A fast turnaround time keeps our stakeholders happy. It also improves accuracy. We can customize and optimize the processes. 

Before UiPath, we had a five-person team. It took them each around six hours to complete 200 tasks. We cut that down to one hour by implementing automation, so it took only five employee hours to do the same amount of work that formerly required 30. It also saves energy consumption because the same result can be completed in far less time, so the employee's computer isn't running continuously.

We can reduce our on-prem footprint because we can store our data in the cloud and use UiPath to automate cloud-based data solutions. The cloud is more accessible, and various tools can access the cloud database, whether you're using a mobile phone or desktop. 

The UiPath Academy helped prepare our team to use the program. The introductory course taught them everything they needed to know to start working. UiPath also has a huge community that has been helpful when we have issues. Most of our questions have already been answered.

We've used some of the AI features. For example, machine learning is built into the document understanding system. We're working on integrating ChatGPT, but that's not mature yet. APIs are available, but we are still not integrated. The ChatGPT APIs can make our automation more complete and compliant. 

We can do complex automations with UiPath. For example, we can automate processes that need to be authenticated to run and integrate processes with the AI engine. UiPath didn't require any upgrades. We could run it on our existing infrastructure. 

The user interface is intuitive and easy to understand. This automation increases the ease of operation for the employees. 

Building automations can be a little complicated. There are so many variables and commands. We're also trying to integrate new technology like ChatGPT. Although ChatGPT has many APIs, they're not sufficiently integrated. If UiPath could add more API integration and tutorials in the academy, it would help us utilize them more effectively.

We have used UiPath for four years.

UiPath is stable, but it's crucial to understand new features when upgrades are released. Updates can cause problems because sometimes we don't know how to use the new features.

UiPath is scalable.

I rate UiPath support nine out of 10. We don't typically require support because we can usually get all the answers from the UiPath community. 

We also tried Automation Anywhere. It has a more user-friendly and attractive interface. UiPath has more features, a larger user community, and is more capable of handling integrated processes. I think Automation Anywhere is a better fit for small businesses and startups. 

The deployment was straightforward. We purchased the license, downloaded the software, and installed it, then we programmed our bots. The deployment can be completed by one person in two days. 

The software is on-prem, but the data is stored in the cloud. The solution is installed on a server that multiple people can use. Regarding maintenance, there are only routine updates. The bots themselves need to be maintained, monitored for performance, and optimized. Sometimes you need to modify them when we have additional requirements. 

The ROI is excellent because you can significantly reduce your staff's working hours. You'll start to see a return after one or two years. 

Large enterprises can negotiate a better price, but UiPath is comparable to Automation Anywhere if you're a small company. Automation Anywhere is affordable for small integrations. There are various kinds of licenses, and the return for a small company could be positive. Still, the architecture and usage-based licenses are costly. As the volume increases, it may become unaffordable for smaller businesses. 

I rate UiPath nine out of 10. It's a great solution, but it isn't easy to use, and you need to learn a lot. I recommend taking advantage of the free courses and other resources available. 

We do not have any specific use cases for UiPath. We automate areas where we have a large volume of work.

UiPath makes it easy to build automation because it uses a drag-and-drop interface and requires little coding.

We use UiPath to automate our repetitive processes. This reduces manual effort, freeing up employees to focus on other tasks, such as learning new skills and improving their careers. Doing repetitive tasks on a daily basis does not help employees develop their skills or advance their careers.

An associate in the loan approval process must validate licenses, forms, and certain records of the floor person before approving the loan for the next level. This person goes through a lot of paperwork on a daily basis, which can be very tiring. However, we now have UiPath, which uses artificial intelligence and machine learning to extract all the information from the licenses. This reduces the associate's workload by 50 percent, allowing them to complete the rest of the job more easily.

UiPath's automation has resulted in zero errors.

UiPath enables us to implement end-to-end automation. The solution includes all of the components necessary for end-to-end automation, from process identification to deployment. End-to-end automation is very important because it can help businesses save time and money. To identify a process that can be automated, we can either speak with the business team or use UiPath's process mining capacity. Process mining is a technique that can automatically analyze business processes and identify areas that can be automated. Once we have identified a process that can be automated, we can use UiPath to create a robot to automate the process.

UiPath's user community is very large with millions of users. Everyone has questions, and if we have a question, we don't have to post and wait for an answer. There is always someone who already answered the question. For example, if I have a question about selectors, there will be answers to my question. The user community is like a database of answers.

UiPath helped our organization by eliminating repetitive job tasks.

UiPath helped us minimize our on-premises footprint, which is important. For example, let's say an employee used to have to come into the office to check papers or documents to determine if a loan could be processed for a particular individual. Now, that employee can do that work remotely. There is no need for them to go to the dealer and collect all the papers, which can then be submitted or uploaded into a software program. The employee can now do all of this work from their computer.

All team members are required to participate in the UiPath Academy courses suggested by UiPath and to complete the certification. Access to UiPath Academy is great because our employees do not have to go to a particular coaching center to get a certification. They can do it on their own, on their mobile devices, at home, or on their laptops. They can learn at their own pace and in their own time. UiPath Academy has excellent examples and assessments for each chapter, which makes it easier to complete the course.

The AI functionality affects our ability to automate more complex processes. For example, in the UK, there are five different types of licenses that individuals may need to obtain in order to be approved for a loan. This means that there are numerous licenses that need to be processed for each loan application. In order to determine whether a license is expired or legitimate, we need to manually review each one. This can be a time-consuming and error-prone process. However, using AI and machine learning, we can automate this process. AI can be used to identify the different types of licenses that are required for a loan application. Machine learning can then be used to train a model to determine whether a license is expired or legitimate. This allows us to automate the entire process, which can save us time and money.

In our data center, we are unable to develop certain processes because existing rule-based automation is not sufficient. End-to-end automation helps our data center implementation.

UiPath helps reduce the cost of our digital transformation and it does not require upgrades or IT application support.

The solution helped reduce human error by 100 percent. We now have zero errors.

UiPath freed up our employee's time to work on other processes that can not be automated.

By eliminating the need for human intervention in repetitive processes, UiPath saved us costs.

The most valuable features are CR capabilities and logistics automation.

UiPath can improve its AS center region by expanding its reach and addressing technical difficulties in certain areas. While the platform works well on-premises, there are some technical issues that can be resolved when moving to the cloud.

I have been using UiPath for five years. 

I give UiPath's stability a nine out of ten.

I give UiPath's scalability an eight out of ten.

The initial setup is straightforward. However, it requires some technical knowledge, as we will need to connect to the SQL Server and Elasticsearch to create the tables. There is documentation available online that we can use, and we may also need to contact UiPath for assistance.

One person is enough for the deployment.

The implementation was completed in-house.

We have seen a return on investment with UiPath through the elimination of quality errors.

UiPath is a bit more expensive than other similar solutions, and its price is increasing daily.

We evaluated multiple tools to verify our requirements, cost, licensing, and support capabilities.

I give UiPath a nine out of ten. I recommend UiPath to others.

UiPath does not require maintenance.

UiPath is one of three automation products that we use to build solutions for Canadian federal departments. We use it for several automations based on the client's requests and tie it with an NLP AI to query a large database of documents and auto-generate responses to thousands of clients.

We have to surrender certain documents to the public, but the documents have to be deduped. We use UiPath to collect those and perform deduplication with another system. 

I tend to use what UiPath offers, but I also have a full AI shop and Microsoft, so we've been using more of our solutions. Their document understanding features have helped a lot. We haven't used any of what I'd call their "Black Box" AI because explainability is super important. You need to understand what's going on under the hood. You can't always fully understand because it's their proprietary technology. We run into issues because we're with the Canadian government and we cannot allow services that are based in the United States.

It's too early to tell from the perspective of digital transformation. We tend to take on projects where we can realize value immediately. UiPath is fairly expensive, and the cost grows as you scale it. On the other hand, it's cheaper than employees and reduces backlogs. It frees up a lot of employee time if implemented properly. UiPath also reduces human error in most cases, particularly transactional data that is hand-typed by people.

When it comes to developing and deploying technology like this, there's a fair amount of planning, organizing, and putting all kinds of people in place. Building a project to scale involves a large upfront cost, so we need a little more time and automations to see that benefit.

Organizations should never underestimate the need to adjust their management strategy and implement a center of excellence. You need to educate your staff and bring in good use cases that demonstrate that value. All of this takes time, effort, and talent, which are seldom factored into the cost of automation.

If I eliminate seven full-time employees at $100,000 a year, so I've saved $700,000. However, if I'm spending $700,000 to implement and run processes, then it's net neutral. I need more time to start realizing those tangible benefits. I believe we will see some cost savings, but we have to stay focused. 

One of my biggest frustrations with UiPath is that they're constantly changing the underlying technology and adding features, so you're not always in a stable state. You're looking at the next shiny thing, and that distracts us from our initiative. Because we work with the government, we must go through the security assessment process each time they change something. We have to pay the costs associated with reviewing their infrastructure.

UiPath has an excellent GUI. It's an easy platform to develop on. They have lots of existing code that you can download and use. UiPath is strongly oriented toward intelligent automation, which is where we need to be. Their roadmap looks promising. 

They also have solid training and education resources. As a leader, I find UiPath Academy useful. I can send my new staff there to get up to speed quickly. It's a terrific way to introduce people to the platform so they can hit the ground running. Their user community is also helpful.  

We have used UiPath for three years.

I rate UiPath's support a seven and a half out of ten. 

Neutral

I'd love to see UiPath's pricing align better with the product maturity life cycle. UiPath's licensing model drives the cost up rapidly, whereas their competition has been cutting prices and bundling more. It's hard to stick with the technology when they're significantly more expensive. This segment is being flooded with new products. 

UiPath will have a hard time competing if they don't drop their prices. On the other hand, all of the things that give them an advantage cost money, like UiPath Academy, their excellent technical support team, marketing, etc. 

I rate UiPath an eight and a half out of ten.

We use UiPath for PDF annotations, Excel detections, and filtering data.

UiPath can be deployed on-prem or in the cloud. We are primarily using UiPath on the cloud.

The ability to build automation using UiPath is moderate depending on the complexity of the task.

I used UiPath to locate patients that were suffering from Cholera and the automation helped reduce the number of emails and human error.

UiPath enables us to implement end-to-end automation.

Having the ability to implement end-to-end automation is good.

Compared to other tools, UiPath's user community is strong, and we can consistently find solutions to any inquiries we may have.

UiPath has assisted us in minimizing human errors, saving time and money, and enhancing our client relationships by ensuring the timely delivery of our services to clients.

It has helped us reduce our on-prem footprint which is important.

The Academy courses are great and we use them to grow our skills.

The AI technology enables us to efficiently decrease the significant amount of duplicated or inaccurate patient data and quickly delivers precise and reliable results.

The AI has reduced approximately 50 percent of the errors and has provided accurate output in less time.

UiPath has sped up and reduced the cost of our digital transformation.

Our errors have been reduced by 20 to 30 percent.

UiPath has freed up some of our employee's time by 20 to 30 percent and automation has helped reduce human resources.

UiPath has saved our organization money.

The AI capabilities are the most valuable feature because it reduces human error so we can easily maintain our pipelines and we have a 99.99 percent output early.

I would like UiPath to have an offline mode where we can continue to work when there are maintenance issues.

I have been using UiPath for almost three years.

UiPath is stable.

UiPath is highly scalable.

The technical support is great.

Positive

I previously used Microsoft Power Automate but the UI was not good. Also, the user community and commerce support is better with UiPath.

The initial setup is moderate depending on the requirements. An average deployment takes us around 15 minutes.

The implementation is completed in-house.

We receive up to three times the return on investment with UiPath.

The cost of UiPath is reasonable.

I give UiPath a ten out of ten.

UiPath requires minimal maintenance and when it does the Vendor sends us a pipeline if there is an issue with our update.

I recommend UiPath.

We do workflow automation for some of the functions such as form-filling or filtering data accession on the client's web application. We use UiPath RPA for data accession and other processes. We have done workflow automation that:

1. Opens a client's website.
2. Filters out the current data.
3. Lists out all the records that need to be processed.
4. Opens each record.
5. Enters the details gathered from a spreadsheet or somewhere else.
6. Submits the application. 

It does that for all these users that have been filtered out. That's why we're using UiPath.

We're able to automate manual processes and save the effort of our employees. We're also able to save our and our clients' time. With these automations, we could also save the time of healthcare workers and patients. For example, we did automation of insurance claim processing, and based on the feedback that we received, they said that insurance claiming is safer and faster as compared to the previous manual process. For example, previously, if they were processing 100 insurance claims per day, they can now process 250 to 300 claims with automation.

UiPath helps to implement end-to-end automation. We don't have any tool other than UiPath for automation. We build the bot through UiPath and run it on the client's application. We don't have any other automation tool. This end-to-end automation makes up 95% of our business. End-to-end automation is the only thing that we're doing in our current company.

When we started and got our angel funding, we planned to build our own RPA tool for workflow automation. We did the development for almost six months, but we faced a lot of issues. We then decided to use a top, third-party RPA tool. So, we decided on using UiPath. We now have seed funding. UiPath was a savior when we were starting out. Otherwise, we would have faced a lot of issues, and even the company might not have grown without UiPath. UiPath has helped us a lot because they have years of experience building the RPA tool, and they have a lot of features to make the development process smooth.

We have been using NLP for understanding the signature in one of our documents. We just want to get the text out of the documents that have been uploaded to our claims application. For this, we use the UiPath AI functionality. If UiPath doesn't have the AI feature, we might have to get help from the cloud vendor providing AI, but because the AI is built into UiPath, it supports document understanding or language analysis that we're doing. Because AI is integrated with it, we don't have to learn anything, other than UiPath, to get the task done.

One of our workflows is extracting text from images and PDFs. We use UiPath document understanding for that. If they didn't have this feature, we might not have been able to create a workflow for the client for running a process. UiPath has helped us implement more workflows and do more processes.

UiPath has definitely reduced human error. We did have some unattended automations with UiPath but not everything can be automated. Some issues might arise that need to be resolved by a human, but 100% of the things do not need to be done by humans. Because of that, human error gets reduced. For example, we have thousands of documents that need to be classified based on the text they have. If we give that task to humans who have to handle more than 20,000 documents in a day, they will get exhausted and might make errors in classifying the documents. With UiPath automation, it can be done without any human errors. It definitely reduces human error.

UiPath has freed up employee time. The workflow automations that we have done save the time of our employees and our clients. We save approximately two to three hours per day per employee. In a week, there are 10 to 15 hours, and per month, it comes out to be about 100 hours.

UiPath didn't save the cost for us because we're not using UiPath to run the workflow. We just build the workflows and give them to the clients, but it has saved the cost for the clients. For us, it reduces the development effort. It has a lot of tools to build applications.

When it comes to UiPath, the custom robots that we can run in an EC2 instance and the on-premise support are valuable. UiPath has cloud as well as on-premise support. We have some companies that ask to run the application on our own server, so we just install UiPath in our own system and enter the UiPath key. We're running it on-premises on our own bare metal server. We can also do asset management where we can store the credential for the client's application that will be used in a runtime environment. We like credential management. 

We also have queue support in UiPath. We can just put the data in queues, and it'll be processed in a transaction manner. 

With UiPath, development is easy because they have their own Studio. We just run UiPath Studio, drag and drop the components that we require, and connect all the dots. When we're doing website automation or web app automation, we can use their UI-based Studio and grab the elements from the web application using XPath, which makes the development easier. However, for that, the initial setup is required to be done in a certain way. After we have done the setup, which includes running UiPath Studio and connecting the robots, everything is easy.

We did the UiPath courses for onboarding. We onboard many developers regularly, and every developer has to complete the course before getting started with the development. UiPath Academy was useful for learning about UiPath and getting started with the development. If we had started development without UiPath Academy courses, we wouldn't know which tools are beneficial for which use cases. Otherwise, we would've ended up using unwanted features for the use cases, which would have increased the development time. UiPath Academy gives us a list of features and tools. We get to know which tool would be suitable for a particular use case. This way, it reduces the development effort.

In the UiPath Community, a few questions get resolved and a few questions remain unresolved. UiPath has a big user community, but it needs to grow more. For example, during development, we might face some hurdles or hiccups while doing some of the tasks that we don't do on a daily basis, such as executing some API calls and getting some data. We faced some issues related to that, but when we searched for or asked about such issues in the UiPath Community, out of 10 questions, five to six questions remained unanswered. We had to resolve them on our own. So, UiPath needs to improve its community. They can offer some kind of reward for answering the questions asked in the community.

It would be helpful if UiPath could provide developers to help us with the on-premises setup. Without that, we have to figure out how we do the setup.

Its cost could also be better. We need to have a license for every robot, and it isn't possible for us to be able to run UiPath in our on-premises environment based on our usage. Even if we need to run a robot for an hour, we need to get a license for one year.

We have been using UiPath for three years.

UiPath has good stability. They have monthly software updates, but they haven't caused any issues with our system. We didn't face any issues so far because everything runs smoothly. It's 99% stable.

UiPath is scalable. Because our setup is on-premises, we manage the Orchestrator or Studio as our own. When it comes to running the bots or workflows, every time we want to run more automations, we just buy a new robot and attach it to the pool. They run smoothly. UiPath is 95% scalable.

We have about 200 users using UiPath. It's deployed at only one location.

I've contacted them. They're definitely helpful. Whatever issues we have had, they try to debug and resolve them as soon as possible. They're good. I'd rate them a nine out of ten.

Positive

We didn't use any other solution previously. We started with UiPath.

It's on-premises with the AWS-managed cloud. While setting up the on-premises environment, UiPath documentation helped the most. Without that, we wouldn't have been able to set up the on-premises environment. We had the help of the DevOps team for setting up UiPath with AWS services because we ran our UiPath environment in the AWS cloud in our account. For 60% to 70% of tasks, we used the UiPath documentation, but for setting up the reusable services and scalable machines, we had to take help from the DevOps team for the setup. If UiPath had a team to help us set up the instance in the cloud, it would have been better.

It definitely requires maintenance. They have a monthly patch for the features and software updates. We need to install those patches. We have two to three people who are involved in maintenance.

We have definitely seen an ROI. We're investing a lot in the UiPath license. It gives us two to three times more than what we invested. We're giving the workflow solutions to clients, and they're giving us the money for the workflows that are running. The UiPath is running smoothly, and we're getting two to three times more than what we invested in UiPath.

We thought of Automation Anywhere and IBM RPA. That's all. These were the ones for which we planned to do a PoC and evaluate.

I'd advise going with the cloud version of UiPath instead of the on-premises environment because it'd save the development effort and the setup time and cost. In the cloud environment, you can also run the bots on a usage basis. Going with the cloud version of UiPath would save a lot of time.

Overall, I'd rate UiPath a nine out of ten.

We use the solution as an automation platform that even those without coding knowledge can use for automation-related tasks, such as PDF and Excel extractions. We're an IT services provider and use the tool for insurance data and other client requirements.

UiPath significantly improved our organization's productivity and strengthened our client relationships.

The solution reduces the cost of digital transformation, and we can now expect to see a 300-400% ROI. Doing so did not require expensive or complex application upgrades or IT support. The complexity of performing automations depends on the project size and ranges from very easy to moderately difficult on larger projects.    

The product reduced human error, improving the quality of service we can offer our clients and resulting in higher output accuracy. 

UiPath freed up employee time due to reduced errors, less human involvement, and less manual work. The time saved depends on the project size, but generally, it's approximately 40-50%.  

UiPath is straightforward and easy to use, even for those without coding knowledge. 

The solution's drag-and-drop functionality and templates save a lot of time.

We can easily build automations, removing humans from the loop, reducing human error, and saving time, to deliver positive outcomes for our clients.  

The solution enables us to implement end-to-end automation, which is excellent for reducing human error as there is no human involvement. It also reduces our dependency on humans and rapidly provides us with extracted data without manual work. End-to-end automation is essential because it allows us to carry out projects even if no team members are present, making it easier to conform to client deadlines.    

It would be good if the product could work locally, without depending on the internet, as connectivity issues can cause problems.

We have been using the solution for two years. 

The solution is highly stable; I rate it 10 out of 10 for stability.

UiPath is very scalable; I rate it 10 out of 10 for scalability.

The technical support is excellent and responsive. 

Positive

UiPath is the first RPA solution I've ever used. 

I was involved in the development, testing, and deployment. The initial setup was neither remarkably straightforward nor complex; it was moderate.

Our ROI is in the region of 40-50%. 

The product is very affordable, not costly at all.

The solution is very cost-effective for us.

We evaluated a few options, including Microsoft Power Automate, but it's a little more expensive than UiPath. UiPath also looks more modern, has a vast developer community, and excellent customer support.

I rate the solution 10 out of 10. 

Being a part of the UiPath user community is valuable; sometimes, when we encounter issues or have queries, we can quickly get a response from the community.  

My team and I have used the vendor's UiPath Academy courses to improve our skills and knowledge of the solution. This was especially useful when I first started to use the tool, as I needed to gain experience in RPA. Anyone can take a UiPath Academy course and learn to use the platform without any additional hassle or training, regardless of coding skills and previous experience.  

My advice to others evaluating the solution is that I rate it very highly, and it's great for automating manual work. 

I use UiPath to automate getting the relevant data from Excel and PDF files and for normalizing the data.

It helps reduce human error in data retrieval from PDFs and Excel documents. We get accurate output that is easy for us to make decisions on, helping us move forward to next steps. It makes us more productive.

End-to-end processes are useful for us because they give us positive output and increase our business productivity as well as staff availability. It saves a lot of time and human resources.

The amount of time an automation saves depends on the complexity of the task. Some save a lot, some save less, but it works well for us.

Automating tasks makes them more scalable and makes our client relationships better. We are able to provide solutions in less time than we expected.

The most valuable feature is the ability to retrieve data from Excel files, including filtering the data. It is also straightforward and easy to navigate when building automations and makes our tasks easy to perform. It is very easy to use without any prior coding knowledge.

Another important aspect is the UiPath community. It's critical when you face an issue. You can post it to the community and there are always people there who are ready to solve your issues. It works well in every scenario, and I would give a 10 out of 10 to the user community.

The UiPath Academy also helps a lot. I did a course last year because I wanted to know more about the new features. For anyone who wants to improve their skills related to UiPath, they should do courses from the UiPath Academy. It's very helpful.

The user interface needs a little bit of improvement because it looks a little cheap due to being a very old tool. Otherwise, it works well.

I would also like to see the ability for applications to work offline. Currently, they only work when online. If that is possible, that should be included in a future release.

I have been using UiPath for the last two and a half years.

The stability is good, a 10 out of 10.

The scalability is also good. I give it a 10 out of 10 for scalability.

Last year I faced an issue related to UiPath and I posted a question on the developer community forum. After approximately two to three hours I got a response and that was all I required to resolve the issue.

Positive

I used Microsoft Power Automate. I switched because UiPath is cheaper and it has a large developer community.

It gives a great ROI. If you invest $1,000 in a project, it returns approximately two to three times, or $2,000 to $3,000. 

The time it takes to set up an automation depends on the project size or complexity. It can take 15 or 20 minutes, and sometimes, it takes hours or a whole day.

Sometimes maintenance is required because it slows down due to new features or an upgrade going on. 

We have about 10 to 15 people maintaining things, doing testing or helping when anyone faces an issue. We have 200 to 300 end-users in our organization.

I'm using it for the automation of various tasks. It depends on the tasks the users define. If we have a task that results in human error, or if we want a positive output in a small amount of time, or if we are working on huge amounts of data, we use UiPath.

It helps a lot in eliminating human error, by up to 50 percent for us, and in providing stability compared to other tools. It provides high performance and makes it easier to get positive output from automation.

If you have a huge data set and you want to upgrade results, the AI capabilities in UiPath reduce human errors and give a positive result in a small amount of time.

It also helps speed up digital transformation and has freed up some employees' time by as much as 70 to 80 percent.

We are using the PDF functions for scraping. Also, security-wise, it is very easy.

The ease of building automations is a 10 out of 10. It automates our tasks faster and gives us positive and accurate results. The UI is easy to use and does not require much training. A new user can use it.

Also, the UiPath user community is very good. If you have any questions, you can ask the community and a developer will help you as soon as possible. It has been a great experience for me.

I did one of the UiPath Academy courses last year to improve my skills in automation. It helps a lot. I would recommend the Academy to everyone who is new to the tool. Take a course and you will learn a lot. It helps improve your skills, enhance your knowledge, and know about new features.

In terms of performance, sometimes it slows down when the internet connectivity is poor. They need to optimize it a little.

I have been using UiPath for the last two and a half years, approximately.

The stability is very good. It's a 10 out of 10 for reliability.

It's very scalable.

I have used Microsoft Power Automate, but UiPath is far better. UiPath is easier to use, easy to implement, and cheaper than Microsoft.

The setup is not very complex and not very easy. Overall, it's moderately straightforward. Every new user needs a little training but can use it after some time.

The amount of time it takes depends on the size of the project. Sometimes we can deploy in a few minutes and sometimes it takes up to two hours. The number of people involved also depends on the project. Sometimes, one person can deploy it and sometimes a team is required.

Implementation is done in-house.

It provides accurate results and great ROI. That's why we are using this tool for the end-to-end automation of tasks.

It is cheaper than Microsoft Power Automate and saves us between 50 and 70 percent on costs. UiPath's pricing is moderate and something everyone can afford.

We didn't evaluate any other options because UiPath offers every feature that is valuable and useful in automation.

Between the great ROI, speed, and AI capabilities, everything about it is positive for me.

My company builds software for various businesses, and we use UiPath to automate data entry, perform repetitive tasks, and develop and deploy the software. We also use UiPath for document management, reporting, and analytics.

We use UiPath in multiple departments, including marketing and analytics. There are 17 users. Most of them are software engineers and developers, but our entire executive team also has access. 

UiPath has significantly increased our efficiency by automating repetitive, time-consuming tasks, such as data entry, processing, and testing. This has freed up our team, giving us more time to focus on other tasks. 

It has improved accuracy because automated tasks have a high degree of virtualization, reducing human error. We used to make a lot of errors, but a robot doesn't make mistakes. It doesn't make those mistakes. I estimate it reduced our errors by around 80 percent, especially in data entry. 

We've also saved a lot of cash because we previously needed to hire many employees to do this work. We're spending much less money because most of these jobs are automated. It has improved our data management by enhancing the process of managing and organizing software documentation. Compared to what we spend on UiPath, we've saved a good amount of money. I don't have an exact figure, but it's at least a 40 percent reduction in labor costs. 

Automation has decreased our on-premise footprint, which has helped us because we don't have a sizeable in-office workforce, especially since the pandemic started. Things have been hard, but we had already adopted UiPath before COVID. It helped us during that time because we could still provide the same quality while laying off employees. 

The UiPath Academy has been helpful. The courses helped me in the beginning because I didn't have a lot of knowledge about using this kind of software. I had to go through the learning process. It took some time before we could start using it. So, the whole team went through the training first. 

The most significant benefit of UiPath Academy is that it provides a ton of information quickly. We could quickly grasp how to use the platform and learn to do so many things from a short training course. It provided significant value by showing us the platform and how we could use it. 

UiPath has sped up our digital transformation. Now everything is so much easier. Everything is fast and automated. We don't have to repeat the same things we have already done. It gets the data and processes it quickly. 

The automation capabilities allow us to automate repetitive tasks that were so time-consuming. Our data entry process is much smoother and more efficient, and testing is quick. We don't require as many people to do these tasks, which has simplified everything. 

They have robust libraries we can use to automate a wide range of tasks, and UiPath integrates with multiple technologies. It's an excellent platform with many valuable features we find useful in our business.

The UiPath community is excellent. When we have a problem, we typically don't open a support ticket first. We go to the community and ask questions to find the solution. In many cases, someone else has had the same problem, and their question was answered. The community is a good place to get help with any issues you're experiencing. There is a vast knowledge base, and you can browse the questions people are asking. It provides a lot of value. 

Handling unstructured data is challenging because UiPath works best with structured data. It could also be better at handling complex tasks. UiPath doesn't work as expected when automating tasks that require a high degree of decision-making.

I have used UiPath for almost two years.

UiPath is stable. Depending on a platform like this can be scary at times because it would greatly affect our business if it ever went down. That said, nothing bad has happened so far. It has been working well for us. We haven't had any issues, but it's important to be cautious. 

You can use UiPath to scale your business. It's scalable. 

I always go to the UiPath community to get answers, so I've never spoken to technical support.

I was on the team deciding to go with UiPath, so I've been there through the selection and everything else to this point. The initial setup was straightforward. It didn't give us much trouble. After we purchased UiPath, it was already deployed on the cloud as a SaaS product. 

We announced to the team that we would be using the platform and then onboarded and trained everyone. It took a day or two to get started. After that, we began training. The only maintenance required is when we need to change things in the automated processes. If everything is working well, we don't need to maintain anything. 

We've seen a good return on our investment. I can't quantify it precisely, but it has had a positive impact relative to the money we spent. We've reduced labor time and costs by at least 40 percent. 

It might be a little pricey for some small businesses. When we were getting started, we had a difficult time deciding to go for it because of the pricing. Our company wasn't generating as much revenue, so it was a little high for our budget then. We can handle it today. 

However, the cost might be prohibitive for small startups. UiPath should consider plans for businesses that are just getting started and would like to use the platform.

I rate UiPath a nine out of ten. We have a few issues here and there, but they've done an excellent job overall. It's an innovative product. This is an excellent tool if you want to save time and money by automating repetitive tasks. 

We primarily use UiPath for automation processes. One of the major use cases is the approval system that we have. Our system goes through a lot of approval and workflow steps, and we have automated the entire process using UiPath.

We are using UiPath for most of the automation processes. We have reduced a lot of resources that we previously had, and it has improved the efficiency of the operating model that we have. Earlier, if it took around a week, we are now able to achieve the same process within three days or so. It has basically cut the time in half.

It helps us to achieve end-to-end automation. If something involves manual intervention, it's always prone to human error. End-to-end automation completely removes all human errors and also saves a lot of time and manpower for a specific process or task. So, overall, we improve the efficiency of the processes that we implement.

It has reduced the time taken to develop something, as well as the error rate. Earlier, we used to have a lot of human errors because there was a manual intervention, but now, there are no errors, and everything operates smoothly.

We automated the complete approval workflow system. Every operation has a different set of child operations that occurs as a change reaction. UiPath helped a lot in implementing this in a completely automated way. With the flow chart wizard available within UiPath, we are able to achieve this pretty easily with less effort. It gives us more results with less effort.

It definitely reduced the costs of digital transformation because we have cut down a lot of resources that we had earlier. We were able to cut down the cost by half. There is definitely a reduction in price. Doing digital transformation didn't require expensive or complex application upgrades or IT application support.

It has reduced human error a lot. Previously, with our approval workflow, at every step, a human had to come, approve the request, and perform a lot of manual steps after the approval. All those steps are now automated, and everything happens within the expected time period. There is totally no human error because it follows a set of rules, and it always knows what to do during an approval operation. There is a 40% reduction in the errors that we had.

It has definitely freed up a lot of employee time. It has saved us 12 hours per week. There are cost savings and time savings. It has reduced the human resources required as well as the time consumption. We are now able to invest our time in other areas, and let UiPath take care of the heavy lifting.

The Orchestrator and the Studio are the features that I personally enjoy using.

It's pretty easy to build automations. Earlier, we had to do a lot of manual work, but with the introduction of UiPath, everything became very easy. The drag-and-drop components have made our lives much easier. Even non-technical teams are able to build an automation workflow within hours.

Their user community has been very good. For any questions that I post, I get the answers pretty quickly. They're friendly as well.

UiPath can probably work on improving the AI features. We tried UiPath's AI functionality in our automation program. We did some research on that, but right now, nothing is in production. When we did some research, we weren't getting the expected results. We weren't completely satisfied with the results, so we put it aside. It could be a drawback on our side in terms of learning the tool.

In terms of additional features, UiPath already has a plethora of options. All our needs are fulfilled by the features that are currently available.

It has been 15 to 16 months.

So far, we haven't faced any downtime in terms of using UiPath. It has always been up. It also has a plan for exposing multiple endpoints so that if one goes down, we're able to use the other one. So, the stability has definitely been great, and we haven't seen any downtime until now.

We use it as an internal application. There are around 500 to 800 members who use the tool in terms of the automation process. It has been good for our use case.

We have deployed everything in the cloud, and we also have the ability to integrate it with other AWS services. For the environment basically, we have different stages. One is the beta stage and the other is the production stage. In the beta stage, we do internal testing, and once it's ready, we deploy to the production environment where it communicates with other services like AWS.

We don't have any plans to increase the usage of UiPath at this time. If we need to expose anything to public-facing customers, we might think about it.

Their technical support has been great. For any doubts we have, we reach out to them via email or via a personal contact for our organization. Whenever we need support, they are totally willing to help us out. I would rate their support a nine out of ten.

Positive

We had an in-house solution that we developed, but it was not scalable, and there was a lot of maintenance work that we had to do to make it work. So, we migrated to UiPath. That was the only solution that we worked on. We did the research, and we found out that UiPath is a leading tool in the industry for RPA, so we hopped onto it.

I was not involved in its setup. I was more involved in the development once it was set up.

We are using the UiPath's cloud version. We don't have any on-premise setup. If we had an on-premise setup, we would've had to maintain all the servers and make sure it's running all the time. Because we completely migrated to the cloud, the maintenance is not on us. UiPath takes care of that. It's definitely a big win for us because we migrated from the on-premise system to the cloud system.

It requires very minimal maintenance in comparison to the on-premise setup. In an on-premise setup, we have to maintain all the servers and make sure it's always running up, but with the cloud version, there is very less maintenance on our side. There is an IT team of around two to three people who maintain the systems.

We could see an ROI within a month. We were able to see the benefits of the automation processes within a month. There was a 25% increase after implementing UiPath. There is an increment on a year-by-year basis.

We are using its enterprise version. Its price seems okay, but I'm not sure because I'm not involved with the finance side. I'm more on the development side.

We didn't evaluate other options. We did some research, and we found UiPath to be a leader in the industry, and it also fitted our budget. So, we went for it and started using it.

I would definitely recommend it to others. Automation is going to be a part of everything in the future. So, every company should start adopting UiPath for any internal or external needs. Automation is the best way to go ahead.

We used to do the entire process manually, and we found a lot of errors. It was a time-consuming process on the whole. With the introduction of UiPath, we definitely saw the benefits of automation and a smooth process with fewer errors.

I would rate it a nine out of ten. It's one of the best RPA solutions out there. I'm reducing one point for the AI features. Apart from that, I find it great.