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UiPath IXP Reviews

Vendor: UiPath
4.0 out of 5
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What is UiPath IXP?

UiPath IXP leverages machine learning and OCR technology to streamline document processing. Its intelligent field recognition and prebuilt algorithms enhance accuracy, offering integration capabilities to meet demands across industries, while addressing pricing and handwriting recognition challenges.

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UiPath IXP is the #2 ranked solution in top Intelligent Document Processing (IDP) solutions. PeerSpot users give UiPath IXP an average rating of 8.0 out of 10. UiPath IXP is most commonly compared to ABBYY Vantage: UiPath IXP vs ABBYY Vantage. UiPath IXP is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.
Buyer's Guide
UiPath IXP
September 2025
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UiPath IXP mindshare

As of October 2025, the mindshare of UiPath IXP in the Intelligent Document Processing (IDP) category stands at 11.0%, down from 14.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Market Share Distribution
ProductMarket Share (%)
UiPath Document Understanding11.0%
ABBYY Vantage12.4%
Tungsten TotalAgility8.3%
Other68.3%
Intelligent Document Processing (IDP)

PeerResearch reports based on UiPath IXP reviews

TypeTitleDate
CategoryIntelligent Document Processing (IDP)Oct 17, 2025Download
ProductReviews, tips, and advice from real usersOct 17, 2025Download
ComparisonUiPath IXP vs ABBYY VantageOct 17, 2025Download
ComparisonUiPath IXP vs Automation AnywhereOct 17, 2025Download
ComparisonUiPath IXP vs OpenText CaptureOct 17, 2025Download
Suggested products
TitleRatingMindshareRecommending
ABBYY Vantage4.012.4%93%51 interviewsAdd to research
Tungsten TotalAgility4.18.3%90%23 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

UiPath IXP's most valuable features include machine learning capabilities, OCR technology, and prebuilt algorithms for document extraction, allowing efficient automation of document processing. Users appreciate its accuracy, flexibility in handling various formats, and ease of integration with other systems. The tool minimizes manual intervention, offers high accuracy, and supports features like field extraction, action center integration, and taxonomy modification, making it user-friendly and effective for automating document-related tasks.
  • "It is a pretty scalable tool, and it works well for big companies."
  • "Recently, they have introduced GenAI, which allows us to extract documents even faster and without hurdles."
  • "UiPath Document Understanding has helped to free up staff's time for other projects, but the cost is high."

Room for Improvement

UiPath IXP needs improvement in handling variable column sizes and handwritten documents. Users find its pricing high and request enhanced AI integration for better accuracy, especially with signatures and multilingual texts. The current scanning feature struggles with misreading data, affecting document extraction. There is also a demand for easier integration with other platforms and a more user-friendly interface to streamline processes. More training and localized support for different languages are also necessary.
  • "A lot of coding is required to make handwriting decoding happen; it's not so easy as plug and play."
  • "If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices."
  • "We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number."

ROI

UiPath IXP users report returns within three to six months, with some observing 40% to 50% gains. Efficiency increases are noted with a significant reduction in manual tasks, improving project focus and potential revenue. Time-saving and cost reductions from automation are highlighted, though initial setup can be costly. Benefits extend to accuracy improvements and reduced operational costs, especially for processes involving invoice and document handling across multiple languages. Cost savings from reduced personnel needs are substantial.

Pricing

UiPath IXP is perceived as expensive by many users, particularly for smaller firms due to its AI-based pricing model, high upfront costs, and complex licensing. Monthly and yearly plans offer some flexibility, but fees can rise substantially with additional components like UiPath Orchestrator. Despite being more costly than some competitors, the solution is seen as beneficial for large organizations because of its automation capabilities. Clients often seek more transparent and flexible pricing to better evaluate cost-effectiveness.
  • "It is expensive. The license cost for UiPath Studio has risen to around 3.5 lakhs last year, and I am uncertain how much the increase will be this year. They have also increased the bot prices."
  • "UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate."
  • "I find the pricing to be fair."

Popular Use Cases

Organizations primarily utilize UiPath IXP for automating invoice processing. They employ machine learning and OCR to extract data from structured and unstructured formats, integrating with systems like SAP and ERP. Human-in-the-loop validation ensures accuracy for documents with low confidence extraction. UiPath IXP is also used in sectors like healthcare, banking, and insurance, processing large volumes of documents efficiently, reducing manual input, and improving processing speed and accuracy.

Service and Support

UiPath IXP's customer service and support are highly regarded. Many users applaud their responsive and helpful technical team, often rating them between eight and ten out of ten. Although support is efficient and satisfactory, some users report occasional slow response times or suggest that the team sometimes struggles with communication. Premium support offers faster service, while those with various membership levels experience differing response times. Resources like troubleshooting documents and webinars are also appreciated.

Deployment

UiPath IXP's initial setup is generally described as straightforward by many, although some find it moderately complex. While cloud deployments are fast, those on private clouds or on-premises require more effort and vary based on hardware readiness. Users emphasize the importance of understanding the environment and document types. Successful deployment often depends on having team members familiar with UiPath, and maintenance is usually manageable with adequate expertise.

Scalability

UiPath IXP shows strong scalability through versatile deployment options and support for high document volume. Many users rate scalability high, highlighting ease in scaling across departments and integration within existing systems. Some note the need for better training models and potential reductions in manual intervention. Costs influence scalability perceptions, with some challenges identified in adapting algorithms across projects. Despite this, many appreciate its capacity to scale with increased usage and diverse applications.

Stability

UiPath IXP is reported to be stable by multiple users. Many rate its stability between six to ten out of ten, citing no encounter with significant issues. Some mention occasional crashes due to bot or system resources, but these are generally rare and manageable. While some see room for improvement, particularly in model learning and AI aspects, the stability is deemed reliable, with references to cloud operation aiding in consistent performance and reduced maintenance needs.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our UiPath IXP Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise22
By reviewers
By visitors reading reviews
Company SizeCount
Small Business132
Midsize Enterprise77
Large Enterprise306
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
16%
Manufacturing Company
7%
Real Estate/Law Firm
7%
Insurance Company
5%
Government
5%
Healthcare Company
4%
University
4%
Construction Company
4%
Transportation Company
3%
Comms Service Provider
3%
Educational Organization
3%
Energy/Utilities Company
3%
Outsourcing Company
2%
Performing Arts
2%
Pharma/Biotech Company
2%
Non Profit
2%
Agriculture
2%
Retailer
2%
Recreational Facilities/Services Company
2%
Legal Firm
2%
Hospitality Company
1%
Non Tech Company
1%
Logistics Company
1%
Wholesaler/Distributor
1%
Media Company
1%
Marketing Services Firm
1%
Consumer Goods Company
1%

Compare UiPath IXP with alternative products

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Learn more about UiPath IXP

UiPath IXP provides robust automation for document management with features like efficient document classification and the ability to process different formats, including handwritten and image-based inputs. The AI and Action Centers facilitate validation processes, making it adaptable for multiple use cases. Although handwriting recognition and integration with other systems need improvement, its pre-trained templates ensure swift deployment. Pricing concerns remain, particularly for smaller organizations, but IXP continues to be an advantageous solution in document automation when accuracy and efficiency are prioritized.

What are the key features of UiPath IXP?
  • Machine Learning: Automates and optimizes data processing.
  • Easy Integration: Seamlessly connects with other systems.
  • OCR Technology: Accurately captures text from images and scanned documents.
  • Intelligent Field Recognition: Identifies and processes diverse document elements.
  • Prebuilt Algorithms: Reduces manual interventions, enhancing precision.
What benefits or ROI should be expected from UiPath IXP?
  • Document Automation: Streamlines complex document workflows.
  • Accuracy: Minimizes errors with advanced recognition capabilities.
  • Efficiency: Lowers operational costs via reduced manual tasks.
  • Rapid Deployment: Pre-trained templates ensure quick setup.

In finance, UiPath IXP automates invoice handling and data extraction, crucial for reducing manual effort. Healthcare leverages it for managing patient records with high accuracy. Manufacturing benefits from processing order forms and compliance documents, handling substantial volumes efficiently and effectively.

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Product Categories

Product Categories
Intelligent Document Processing (IDP)

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UiPath IXP Reviews Summary
Author infoRatingReview Summary
Founder and COO at InVibes2.0We used UiPath Document Understanding to extract data from native PDFs, integrated with SAP. While pre-trained models are valuable, OCR inaccuracies require manual validation. It's costly, and cheaper alternatives exist, prompting us to consider migrating.
Solutions Head of Software at Raya Integration3.5I use UiPath Document Understanding to classify and extract data from documents, streamlining HR processes. Its Arabic language support and AI capabilities enhance efficiency, though pre-trained models for Middle Eastern documents would improve utility in the region.
Works4.5We use UiPath Document Understanding to automate document processing, improving accuracy and decision-making across various business processes. Its valuable features include end-to-end automation and accuracy, leading to significant cost savings and reduced errors by approximately 50 percent.
Manager at a healthcare company with 10,001+ employees4.0I've used UiPath Document Understanding for three years to automate invoice processing, which has improved efficiency and reduced manual effort, though accuracy with handwritten and multilingual documents needs improvement; overall, it's stable, scalable, and delivers good ROI.
Senior Manager | Robotics & Data Sciences at Viacom Inc.2.5I find UiPath Document Understanding decent out of the box and easy to deploy, but it’s overpriced, needs customization, and often requires integration with other tools to achieve high performance for complex document automation tasks.
CEO at GT Cargo Fittings India Pvt Ltd4.0We use UiPath Document Understanding for processing invoices in purchase accounting. While it improves efficiency, its accuracy declines with extensive data. The solution is a worthwhile investment, providing a return on investment within four to five months.
Global Director IT at a engineering company with 10,001+ employees4.0We use UiPath Document Understanding to validate invoices during audits, benefiting from its ability to handle various formats and languages with high accuracy. It outperforms Microsoft Power Automate, offering better integration and automation with less manual effort.
General Director | CEO at Virtual Think Tecnologia & Negócios4.5We use UiPath Document Understanding to extract data from insurance documents efficiently, reducing processing time from 15 minutes per document to 11 documents per minute with 98% accuracy. It's user-friendly and offers a strong ROI compared to previous Microsoft solutions.