TeamViewer Remote Management Reviews

We use it to connect with remote clients who are not on the VPN. We are using TeamViewer 10, which is fairly old.

We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client.

The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions.

I have been using this solution for about three years.

Its stability is pretty good. The TeamViewer 10 servers are starting to be pulled offline because they are being deprecated. We'll definitely be moving on from it. Our security team has asked us to pivot away from it. Other than that, we haven't had any issues.

With this solution, you'll only have a specified number of seats that you can use at any given time. We usually have about two technicians who use it on and off every day. We tend to run out of seats when there are a lot of issues, and technicians are using it frequently with other clients.

For getting connected to remote people who are off the network, this is the only solution that we've used. On the network, we use Microsoft Configuration Manager to have remote sessions on people's computers.

The main difference between TeamViewer and other solutions, such as LogMeIn, is the pricing. They also differ in terms of particular programs for which they are certified, such as HIPAA, SOC 2, etc.

Its installation is fairly straightforward. If the quick support application is already installed, clients just have to open that up, enter in a few numbers, and they're good to go. In terms of installing it onto a client device, we can direct them to a URL to get that installed, and it is not super difficult.

Its price is a little high as compared to other solutions.

My personal opinion of it is pretty high. I would rate TeamViewer Remote Management a nine out of ten.

I use the solution for remote support. We can have access to features remotely. We can configure Microsoft Outlook and do some software updates.

The product is secure. We can't connect to a desktop without a code. The connection is good, especially if you have good Internet access. The end user still has control, regardless of whether someone is working remotely on their system.

There should be an enterprise version of the solution. The enterprise version should not only be hosted in the cloud but also within the server of an organization.

I have been using the solution from time to time for more than 15 years.

The tool is quite stable.

The solution is very easy and quick to deploy. It is a cloud-based solution.

To deploy the product, I downloaded the TeamViewer web application on my system and asked the end user to do the same.

I have used the free version of the solution.

I have used the solution to support only one computer. I would recommend the tool to others. Overall, I rate the product a nine out of ten.

I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them. 

AnyDesk is easier compared to TeamViewer Remote Management since there is no password. We use AnyDesk more. 

I have been using the solution for a year. 

TeamViewer Remote Management is stable, and I rate it ten out of ten. 

I rate the tool's scalability a ten out of ten. My company has 20 users for it. 

I have used AnyDesk before. 

We did the deployment in-house. 

The solution's license is expensive. 

TeamViewer Remote Management is secure because of password protection. I rate it a ten out of ten. 

Primarily, we use it to connect to our workstations and servers and also to maintain connections with some of our customers' servers.

It's easy to use and maintain. We can connect to servers and workstations via a VPN and access all the features the solution offer.

Licensing has always been a concern, as it can be costly when we need simultaneous access for multiple users. So licensing is an area that could be improved in the future.

We've been using this solution for five to six years. We are currently using version 15. 

I would rate the stability an eight out of ten. Most of the time, it's pretty stable.

I would rate the scalability an eight out of ten. This solution can accommodate expanding the number of users or user devices in the future.

We have about 25 users currently using TeamViewer remote management in your organization. They are primarily helpdesk IT specialists.

It's straightforward. No issues. We followed the standard procedure and it took very minimal time.

Moreover, maintenance is done by one administrator. We actually have two backups, but mainly one person manages it.

We have only three channels that we purchased, and licensing can be quite expensive for just one channel. I would prefer a five-pack or ten-pack of channels.

I would rate it at five because I would like to have more channels available at a lower price.

We used GoToMeeting. We switched to TeamViewer because it seemed a little easier to use.

I would definitely recommend using the solution. 

Overall, I would rate the product a nine out of ten.

We primarily use the solution for remote access. It is for supporting my customers remotely.

It is great for remote support.

It works well. 

We can transfer files, or we can share the system with more than one person at the same time.

It is easy to set up. 

The solution is stable. 

It is secure. 

The user interface is fine.

We haven't had an issue with the pricing. 

They are doing many updates all the time. I don't like having so many updates. 

I've been using the solution for a very long time. It's been a few years. 

The solution is stable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

The solution doesn't scale. It doesn't make sense to scale it. 

We have our technical team on the solution. That's three or four users. 

I've never been in contact with technical support.

I did not use a different solution previously. 

The solution is very easy to set up. It only takes ten to 15 minutes to set up. 

I handled the implementation in-house by myself. I did not need any outside assistance from integrators or consultants. 

The pricing is reasonable. Right now, I am using the free version. 

It is remote access technology. I'm not sure if it's on the cloud or not. 

I'd rate the solution eight out of ten. I've been happy with its capabilities. 

I use TeamViewer Remote Management every day. We use it remotely to log into someone's computer to assist with things like printer installations, to check on any problems or messages they may have, and fix the problem.

To login into the customer's computer, they give me their ID number, the password, and code and I log into their computer to see the configuration and the reparation.

TeamViewer Remote Management is very easy and very good for remote work.

Sometimes you need more services and need to buy more, depending on if you need it short term or long term.

I have had no concerns with stability, bugs or glitches.

We use TeamViewer regularly, however, if the customer doesn't know how to use TeamViewer we may suggest to try Zoom or another similar program.

The setup is straightforward and only takes a few minutes.

The solution is free, unless you need more services, then you just purchase as needed. 

I would rate this solution a 9 out of 10.

TeamViewer Remote Management is only used for end-user support. If any end-user requires live troubleshooting on their devices, we use this tool. Our usage has been limited.

The most valuable feature is the remote management capabilities.

The security of the solution could be more secure.

I have been using TeamViewer Remote Management for approximately two years.

TeamViewer Remote Management stable.

TeamViewer Remote Management is scalable.

We have approximately 15,000 end users using this solution.

We do not plan to increase usage.

I have been satisfied with the support.

The installation is straightforward and If you have proper documentation available then it will take approximately 15 minutes to complete.

I am able to do the implementation.

For the support of this solution, we use our operation and managed services teams.

Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it.

I rate TeamViewer Remote Management a nine out of ten.

We primarily use TeamViewer for meetings and sometimes, for IT to support us when there are issues with our laptop.

The most valuable feature is the ease of use. Using this solution enables us to get support easily.

The user interface is very nice.

The security could be improved.

I have used TeamViewer Remote Management in different organizations over the past 10 years.

This is a very stable product.

TeamViewer is a scalable solution. We have approximately 70 people in the company and all of them are using it. If the number of employees increases then our usage of TeamViewer will increase.

I have not been in contact with technical support because I haven't had any issues.

When I started using remote desktop applications, I began with TeamViewer.

We also use Anydesk for remote desktop management. TeamViewer is better than Anydesk, and we use it more often.

The installation is very straightforward.

I deployed it myself.

We pay for a yearly license.

I would rate this solution a ten out of ten.