Symantec Endpoint Security Enterprise Reviews

We are using the virus shield, the firewall portion, and have the virus and spyware protection installed. It's used for the most part for security purposes. 

The solution is providing our organization with the necessary minimum level of protection against malware, spyware, and some behaviors on the user side.

The solution is very cheap. It's the cheapest option and delivers the most basic protection we need.

I prefer other antiviral solutions. This isn't the best option, beyond the price.

I prefer solutions like Kaspersky which provides me with a better understanding of our environment. Symantec needs more detailed information. It would help with compliance. There are a lot of constraints using SEP.

In the past, I experienced companies that protected themselves with Symantec, suffering some attacks. Other solutions had better levels of protection.

SEP can run on each and every OS. That said, Mac is a fragmented one. Sometimes there are applications running on the Mac environment and we find that SEP is collapsing, so it's a pain point right now. It should work to be more stable within Mac environments.

I've used the solution since I've been at this organization, which has been about two or so years now. 

I'm not operating and managing the tools, so I have no visibility on the reliability and general ability of this solution.

From my end, it's working well on my computer and seems stable in terms of my own personal usage. 

We have w0,000 endpoints across the globe. Each and every one is protected with Symantec Endpoint Protection, unless a client is requesting to do it in a different way. The product is used regularly. It simply runs as necessary in the background. 

I have not personally been in contact with technical support as it's not an aspect of the solution I cover. I can't speak to how helpful or responsive they are. 

I'm also familiar with Kaspersky and I have noticed it's better for compliance and provides better details. However, Symantec is cheaper. 

When I was a transaction processor, I used Kaspersky due to the services they provide. Their tool was much wider than the previously used Symantec Endpoint Protection, however, that was four or five years ago. Therefore, my experience with the version of Symantec compared with Kaspersky is not relevant anymore. During the last five years, both solutions have improved and changed a lot.

I was not involved in the initial setup and I was not there when it was originally implemented.

I don't handle any aspect of the licensing or billing of the product. I can't speak to the costs involved. 

That said, it's my understanding that we use it as an organization due to the fact that the pricing is relatively reasonable.

My organization is a customer and an end-user.

I don't know which version of the solution we are running in our environment. I am the governance lead and I'm not dealing with the specific technology parts. I'm not following which version we are using unless I have to provide this information to an audit.

I would advise any user to, before purchasing any solution, do a proof of concept. When you have the proof of concept, the users are able to understand how the system will behave in their own environment and this is critical.

If a user decides to do a POC, it's also very important to include each unique environment during the process. For example, if they have a Macintosh environment or some other special kind of service or application that may interact with the solution, they need to do the test. That's universally good advice, not just for Symantec. 

I would rate the solution at a five out of ten with the caveat that I am not technically involved in the solution. I'm not very hands-on with it. 

I find Symantec Endpoint Security Enterprise valuable for various reasons. It offers comprehensive protection against malware and network threats, and provides advanced threat protection features. The device protection and network threat prevention aspects are particularly noteworthy.

We rely on Symantec Endpoint Security Enterprise to safeguard our computer systems from malware. Occasionally, we have encountered issues related to antivirus or malware, but overall, the application has been instrumental in addressing these concerns.             

I don't see any specific areas for improvement. They are knowledgeable about advanced solutions, so no suggestions from my end. Maybe there are minor enhancements, like improving UI features or dashboards, but overall, the product is well-designed. As for additional features, I hope they incorporate Kipops, specifically AI functionality, in the next release of Symantec Endpoint Security Enterprise.

I have experience with Symantec Endpoint Security Enterprise.

Overall, my impression of the stability of Symantec Endpoint Security Enterprise is very positive, around a seven. It's very stable, and it doesn't impact the workflow negatively. I haven't encountered any significant problems, and the product is designed to be lightweight on user computers, avoiding the need for large installations.

One can purchase licenses based on scalability, depending on the number of devices you have. The starting point is around five licenses, but there's no upper limit. We've never encountered any issues with scalability, continually adding more without reaching a limit. It's a solid ten in terms of scalability.A significant number of our customers, around twelve, are currently using Symantec Endpoint Security Enterprise. They represent a mix of small, medium, and enterprise businesses.

In terms of interaction, they are prompt and supportive during calls, providing effective assistance. 

Positive

It's easy.The deployment time varies based on the number of computers, but on servers, it typically takes around an hour or so. The deployment process involves downloading the Symantec Endpoint Security Enterprise software and installing it. That's essentially all we need to do, and it usually takes about an hour for the process to complete.

It's not the cheapest, but it's reasonably priced, around a five on a scale from one to ten. It's suitable for small, medium, and enterprise businesses and offers competitive pricing. There are no additional costs; it's a renewable purchase, either annually or as needed.

I highly recommend Symantec Endpoint Security Enterprise. Before using it, users need to ensure their hardware meets the minimum requirements specified by the product. Overall, on a scale from one to ten, where one is worse and ten is the best, I would rate this product a solid ten.

We use the solution for detection. 

Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage. 

I have been using the product for four months. 

I rate Symantec Endpoint Security Enterprise's stability an eight out of ten. 

I rate the product's scalability an eight out of ten. 

I rate the product's deployment a seven out of ten. It is quick. 

We have seen ROI with the product's use. 

I rate the tool's pricing a six out of ten. 

I rate the product a seven out of ten. 

We use the solution for endpoint protection.

Every feature in the product is good. Device Control is very user-friendly. Application Control and firewall features are also valuable.

The product must develop some virus definition features.

I have been using the solution for almost four years. The version is updated automatically.

The tool is stable.

The solution is scalable. We have 50 users in our company.

The technical support is good. We go through a local vendor.

Positive

The solution was easy to implement. It was user-friendly.

A single admin is enough to manage the solution.

The price of the solution is okay when compared to other products.

Overall, I rate the product an eight out of ten.

We use Symantec Endpoint Security Enterprise as an antivirus in our environment. Every desktop PC is installed with our Symantec client.

The most valuable feature of Symantec Endpoint Security Enterprise is it runs in the backend and looks after the security for you.

Symantec Endpoint Security Enterprise could improve by giving notifications regarding identified threats.

I have been using Symantec Endpoint Security Enterprise for a long time.

I have found Symantec Endpoint Security Enterprise to be stable.

Symantec Endpoint Security Enterprise is scalable.

We have over 1,000 users being protected by this solution in my organization.

I have not used the support, but my colleagues have said it was good.

I previously used free solutions.

The initial setup of Symantec Endpoint Security Enterprise is simple.

The implementation of Symantec Endpoint Security Enterprise is done by our technical team. We have four engineers that do the implementation and support of the solution.

I have seen a return on investment while using Symantec Endpoint Security Enterprise.

I would recommend this solution to others.

I rate Symantec Endpoint Security Enterprise a seven out of ten.

My main use of this solution is for endpoint protection.

The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it. 

I've been working with this solution for two to three years.

This solution's performance is good, and we've never had any issues with its stability.

This solution is scalable.

Symantec's technical support is fine.

The initial setup was very straightforward.

I would rate this solution ten out of ten.

The most valuable feature of Symantec Endpoint Security Enterprise is the application. Additionally, they are adding features frequently.

In the future, Symantec Endpoint Security Enterprise should improve the firewall and documentation.

I have been using Symantec Endpoint Security Enterprise for approximately 10 years.

I have found Symantec Endpoint Security Enterprise to be stable.

Symantec Endpoint Security Enterprise is scalable.

Our clients are typically medium-sized businesses.

The technical support from Symantec Endpoint Security Enterprise was great.

I did not use another solution previously.

The setup of Symantec Endpoint Security Enterprise was easy. The time it takes for the implementation is approximately one month.

The cost of the solution is reasonable.

I rate Symantec Endpoint Security Enterprise a nine out of ten.

We have a lot of government and non-government customers here in UAE who normally use Symantec Endpoint Security Enterprise.

Most of the deployments are on-premise. There is a counterpart, but the problem is with a few customers don't want the data to go to the cloud. There is a Symantec Endpoint Security service, which is the same as the protection manager on-premise, but it's on the cloud.

Generally, people prefer building their own virtual environment. They prefer hosting everything on-premise, to allow them to have more control.

Symantec Endpoint Security Enterprise provides our customers with needed signature-based AV. In addition, they have built-in IPS, Sonar, and a lot of other technologies that, traditionally, Symantec technology provides.

The solution solves the requirement of my organization. Symantec Endpoint Security Enterprise is a basic solution, it's a standard EV, with a few more features.

The most valuable features of Symantec Endpoint Security Enterprise are the proactive threat protection and the normal spyware protection which they offer in addition to catching standard threats. It all works well for us even without an EDR.

Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks.

I have been using Symantec Endpoint Security Enterprise for approximately eight years.

Symantec Endpoint Security Enterprise is quite stable. we have had it for a long time and people have faith in it. 

We have not heard a lot of complaints from our customers regarding the stability.

The scalability is something that they have built-in to the solution because you can use multiple replication partners. They have a concept of replication partners where, when you want to scale up or if you want to have multiple nodes, you can create multiple replication partners in multiple databases. Most of my customers are using this concept where they have multiple sites, such as a production site, where they have replication already. You can create policies in one region and you can replicate them across multiple regions.

The administrators use the solution regularly, but for the end-users, it is working by default.

We have approximately 25 customers and each has more than 1000 licenses.

The standard support from Symantec Endpoint Security Enterprise is good. However, there is a separate vertical within Broadcom or Symantec, which we connect with for a custom white list. We had a custom application, which was being detected as a threat where it shouldn't have. 

The time required for us to contact Symantec, to mark the application as benign takes a very long time. They have a very long procedure, that should be shortened, it would be good for us. We've already given the suggestion to Broadcom to do it.

The implementation of Symantec Endpoint Security Enterprise is traditional, it's not very complicated. They have a very simple centralized solution, which consists of a manager, database, and clients, it's very simple.

Deployment of this product doesn't take very long. If everything goes well, it can be done in under a week, even the most complex implementations. The agent rollouts take time, but building the infrastructure can be done in a week.

We push some of the deployment responsibility to the customer because they have their own solutions. Some may have Desktop Sentinel or SCCM, it depends on what kind of deployment products they have. Although, this Symantec comes with its own, deployment tool. If the customer doesn't have a deployment tool this solution has the capability to deploy agents, it is in their manager management console.

The administrator is going to do daily maintenance activities.

I have evaluated other solutions, such as Kaspersky and CrowdStrike.

Symantec Endpoint Security Enterprise is a hassle-free solution and people are looking for a quick, traditional AV this solution is a good option. They have been in the market for a very long time and they have the maximum number of signatures, such as Kaspersky. They have a competitive edge over the other vendors in the market, at least from a historical point of view, they have a very big database.

These days the traditional AV doesn't suffice. You need to have that advanced functionality that comes with a solution, such as CrowdStrike. It has everything in one solution, you don't have to purchase multiple solutions and have the problem of integrating all of them together. If can have one solution which is lightweight, doesn't disturb the end-users, causes minimum issues, you should choose that particular solution.

I rate Symantec Endpoint Security Enterprise a seven out of ten.