StarWind Virtual SAN Reviews

StarWind vSAN is used to provide highly available storage for a VMware environment within a large factory complex. The storage solution needed to be hardware independent and capable of being moved to no Dell hardware when or if required. The customer had already decided upon and purchased a specific Dell hardware solution, prior to deciding that they would like the features and benefits of high availability storage and or the benefit of a hyper-converged infrastructure.

The StarWindvSAN solution stretches over two Dell VRX Blade chassis and provides synchronous replication of data for us.

StarWind Virtual SAN is essentially hardware agnostic, allowing us to build out a specific hardware layer based upon the customer's unique requirements, specifically around Dell VRX blade was the most valuable feature of StarWind vSAN. It is a pleasant change to encounter a company who are willing to be flexible over an implementation utilizing their product and varying slightly from their normal design specifications. They also helped us qualify the product against the customer's constantly changing requirements.

The solution allows for highly available stretched vSAN technology, independent of hardware vendors was the primary selling point of this platform. We have had a scenario where one of the server rooms, in this case, the primary where all of the virtual machines run, fail. The virtual machines are key to the management of a production facility that employs hundreds of staff on a rostered basis. In the event that the underlying infrastructure is no longer able to serve data the hourly cost and loss to the company in exceptionally large.

The ability to continue to be back up and running within minutes definitely saved the company hundreds of pounds.

As a company grows the ability to be able to deep dive into the minutiae of system performance becomes very important. Being able to see at a glance which systems are consuming IOPS/shares is very important indeed. 

The gathering of monthly consumption and performance reports for future dissemination to concerned parties is also very important. Unfortunately, StarWinds vSAN doesn't offer this functionality, however, it is something that would be greatly welcomed should they choose to develop it.

I've used the solution for two years.

We have had no issues regarding the stability or availability of StarWind vSAN. As such, my views are it is a good and reliable product.

It would be apparent that the solution will scale quite well. However, our actual capacity requirements for the implementation we performed are very small. As such we are unlikely to require future scalability.

We had one incident for which we required the help of their support. Our questions and queries were answered within an hour of their being raised. Overall, we have been very pleased with the response.

For this specific scenario, the customer hasn't considered the benefits of using this technology and it had not been a requirement.

The initial configuration was very simple. We utilized StarWind's expertise and recommendations when implementing the solution.

StarWind, the vendor, was involved directly with the implementation. This was accommodated remotely.

We have not measured ROI.

I'd advise users to go with StarWinds's design recommendations and utilize their technical support. It will help you get the best out of the product.

No other options were considered. This as hardware had already been purchased.

Our initial requirement was to have instant failover to another node in the cluster. Starwind Virtual SAN (vSAN) allowed us to meet the organizational requirements. It is installed on two of my Production servers for use in a Hyper-V cluster for a few years. 

Our initial requirement was to have instant failover to another node in the cluster. Starwind Virtual SAN (vSAN) allowed us to meet the organizational requirements. It is installed on two of my Production servers for use in a Hyper-V cluster for a few years. 

Starwind support was excellent in setting up all the connections between the servers and doing the configuration. Performance has been excellent with no issues. 

I don't even notice it's there. Since installing and initial configuration, I have not needed to engage with support.

The instant failover, with vSAN copying data to the second node, allowed for the continuous availability of our applications. By far, the best features are implementation and support. 

From our research into other options, an equivalent installation would have been quite a bit more than the StarWind solution. We did have to invest in another server and improve the connections between the nodes. This implementation now far exceeds our previous setup, which, in hindsight, was convoluted. 

So far, for our use case, I haven't noticed issues with the product. 

The few times I've ever engaged with technical support were during the initial phase of the implementation. However, I would absolutely like to see a lot more on the monitoring side. The information currently does not give any performance of the VSAN. 

I would also like to see the activities occurring on the nodes, bandwidth, replication and synchronization. Diagnostics information or alerts on the state of systems could also be implemented to give more visibility. 

I've used the solution for over two years.

We have a two-node hyper-converged system set up. Our main electronic medical record system runs on top of this system. We can fail over to one host, which lets the virtual machines run on the other. We can perform maintenance and move the virtual machines back. As a medical facility, it's important for our products to be up and available. This system allows us to do that. We have plans to purchase an additional host this fall, which I hope to be able to add to the VSAN. I believe there's an additional purchase to do so, however, I'll look into that when we get closer. 

StarWind allows us to move virtual machines from one physical host to another, which greatly reduces the downtime required for maintenance. I've been with the organization for about four months now and came in not knowing anything about StarWind. To become better acquainted, I asked if StarWind would give us a 'demo' of our current system. They showed us how our configuration was set up and helped us make a couple of suggested changes. We have since restarted one of the hosts without any trouble on the StarWind side at all. 

It's very stable and is easy to use. The system failovers properly on its own without too much worry. Support has been amazing. I wasn't at my position last year, but we had a hard disk in a host machine fail last year. Through a series of unfortunate events, a VM failed. StarWind support helped the technician pull the system back up and even assisted with restoring the VM, something he didn't have to do. I've since read other accounts of service like this. The community and KB articles are also very valuable. In any event, I know I can get help with this system.

I'm actually really satisfied with Starwind. Their product and support have been top-notch. They even have a version that is free, though it is a command-line only. 

As for additional features, perhaps some integration in with systems like IT Glue.  A way to push the configuration into IT Glue in the event of an outage or just for documentation purposes would be nice.  

Overall, however, the product does what it is supposed to do. Adding features for the sake of adding something may not be terribly appropriate in this case. The system just plain works.

My organization has been using StarWind for several years now. I'm new to my company and have been learning how the product works.

We've had no stability issues with the product.

Currently, we have this running on two nodes, however, I believe it can be scaled up significantly. For our limited purposes, I have no concern about scalability.

Amazing! They've gone above and beyond with helping us when we had hardware issues last year and again this year when I asked for a demo of how things are set up.

Positive

We did not use a different solution.

While I wasn't around for the initial setup, I performed a handful of test installations to become more familiar. StarWind has a wonderful KB article that covers the process, step-by-step.

It's my understanding that it was all done in-house. The configurations are exactly as the KB article mentioned above has it spelled out.

We can keep our electronic medical record system running while we do maintenance. We've used Starwind for several years, so the investment has covered itself.

Pricing is simple. You can buy a support package that gives you access to updates to the software or you can buy premium support, which expands the time in which you can get help from the company.

I was not around when the decision to use StarWind came about. I don't know if there are other 3rd party vendors like StarWind. 

We were looking for physical tape backups to protect against DR situations but were concerned about the fact that it would require the manual intervention of changing the tapes and sending them offsite as we could easily forget. 

Luckily, I came across  Starwind VTL which is the same as having a physical tape library without the hassle of changing tapes. 

The whole process is automated and we have the option of choosing between multiple cloud storage providers such as Amazon, Wasabi, Azure, etc. It's been six months and it has been working well without any issue with the jobs completed within 24 hours which meets our RTO. 

In regards to the cost, we ended up saving a few thousand dollars as well due to the high cost of the physical tape library.

With Starwind VTL, it eliminates the need to manually change and remove tapes and schedule them for offline pickup which users would not have the time to do.  It is also cost-effective as having a physical tape library would cost thousands of dollars. 

In addition, the virtual tapes can be uploaded to the object storage of your choice with object locking/governance which gives you an extra layer of protection.  

Furthermore, having virtual tapes locally and on the cloud provides an additional layer of protection in addition to our normal backups that are performed. 

The cloud replication feature is most valuable as it copies the local virtual tapes from our on-prem storage to object storage where we can set object locking and governance.  This is a great feature in case something happens to our on-prem storage. 

Also, since it's virtual tapes, there is no manual intervention of changing tapes and scheduling them to take them offsite which is another additional cost. The support team is also good as they were able to resolve the majority of issues during the initial implementation.

There needs to be more visibility on how long the cloud replication will take as there is no current ETA.  

Also, there is no date/time column so you don't know which is the latest tape that has been uploaded to object storage.  

You also cannot search by tape name so you have to scroll through the tape list if you ever need to cross-reference.  

Another shortcoming is that the tapes do not remove from the list once they've been deleted via the retention policy so you would have to manually remove them.  

I've requested all of these in a feature request with their R&D so hopefully, they will be included in future releases.

We've been using this solution for over two years now.

We did not have a previous solution. This was an add-on solution to our existing backup solution.

The pricing is very reasonable compared to a physical tape library.  

We evaluated the physical tape library, however, it was too costly.

The initial setup will take time, however, their implementation team will assist all the way through.

We used Starwind to provide HA ISCSI storage to a Hyper-V Cluster for VM Storage. This was mounted through MPIO on Windows for both nodes, using data locality for high levels of speed and performance. 

The devices are connected via fiber over a 10-mile line, over an isolated subnet. This has been great, as we've been able to shut down an entire site and have the machines not notice any difference. This was done over our existing network, using an isolated VLAN to have traffic be in its own area with no other issues.  

Starwind made it easy to deploy fully redundant, highly available storage at a low cost. We were unable to find a solid replacement for our aging HP Lefthand solution, and Starwind stepped into that fantastically. 

Prior to this, based on a design issue, traffic for storage replication was served on the same network as ISCSI traffic. This had the expected issues you'd think, leading to bad performance. Starwind doesn't allow this by default, and as such forced our architect to realize the mistake and worked to get it set up better, with Starwind support. 

The support has been top-notch. The engineers you get are knowledgeable and are able to solve issues right out the gate, which is huge for us. We don't get finger-pointing between vendors with them either, as they own issues and take care of them from the beginning. The installation and setup were done with a dedicated engineer, who went through the system step by step and made sure our techs understood the process while getting a great setup out the gate. This was all handled via Zoom, which was a nice thing to not worry about it. 

It would be nice to see a new UI for the windows client, as it is not the easiest to find settings. However, we normally don't have to. 

I do see a lot of info about them now offering a VSAN-like software that is a Linux VM base for VMware. I'd like to see this same option available for Hyper-V, or at least make it more apparent the differences between the two. 

I would like to see more US-based resellers. Working directly with the company was fine, but we prefer to have local resellers available as needed. 

I've used the solution for two years.

It is as stable as the Windows OS it runs on. Take that as you will. 

It appears to scale horizontally well, as you're able to keep data locality present and it will allow you to pick which data is replicated or not. 

Support is easy to get a hold of, and usually first-call resolution. 

Positive

We used HP Lefthand/StorVirtual, which was end-of-life. 

IT was straightforward, as it was vendor-led and handheld through. They helped us every step of the way. 

The implementation was vendor-led, and they were highly available. 

The ROI we witnessed was within 7 months, due to hosting on our system. 

The cost isn't too good to be true. If you're able to use commodity hardware, it's worth a look. 

We looked at Truenas. 

Give it a shot. They may not be the biggest, however, they're able to play in the field. 

Our company's needs are simple, and I like redundancy, so I was looking for the least expensive way to achieve as close to full hardware redundancy as possible without breaking the bank. 

I learned about vSAN technology, and it made sense to me to just get two hosts with identical hardware, and configure their storage as shared, providing full hardware redundancy (on top of the already partially redundant aspects of the hosts themselves), then just get a decent SAN for off-site DR backup storage (we settled on Synology's Flashstation for that), and I'm really glad we did.

StarWind's solution provided me the peace of mind knowing I had full hardware redundancy with my new servers and local storage, and it was less expensive than the VMware native license/solution would have been. 

It has been rock solid from day one. I've engaged with their expert support multiple times for maintenance sessions, to upgrade their software, and once to migrate from their Windows Server-based appliance to their Linux version once it was ready. We have only ever had one issue during an upgrade that was quickly resolved by their engineer.

By far, the best features are the cost, implementation, and support. The VMWare equivalent license upgrade would have been quite a bit more than the StarWind solution, and the only additional hardware requirements were the dual 25GB fiber NICs needed for the storage Sync functionality. 

They also worked with our preferred reseller (PCM at the time) and had our two brand new Dell hosts shipped to them first for pre-configuration, which they then turned around and shipped to us pre-configured and ready to go.

Implementation, maintenance, and support were and have been virtually painless, however, I would definitely like to see quite a bit more on the monitoring side of things. 

I would really like to be able to see a lot more of what is going on under the hood metrics-wise. It would be great to be able to see at least a little bit more. Specifically, things like performance, bandwidth utilization of the synchronization connection, and how it impacts the overall performance of the hosts.

I've used the solution for three years.

It has been extremely stable for the three years we've been running it. There hasn't been one operational hiccup and only one issue which happened during a support session performing an upgrade, which was quickly resolved by the engineer.

Our needs are simple. Therefore, we only have ever used or needed two hosts. That said, it is nice to know that it can scale to clusters if we ever need to go that route, as unlikely as that seems right now. 

The few times I've ever engaged with technical support were for upgrades, and it was always pretty painless, with the one exception I mentioned before, where we had a problem with a host that ultimately required a hard reset. We're still not sure what happened to cause it to lock up, however, once it was back up everything was fine.

Positive

I had looked at other vSAN technology in the past, however, the cost was beyond our budget, especially after factoring in the cost of the support needed, since I am not a storage engineer.

The initial setup was easy. We simply had to unbox the servers, rack them, connect the cables, and turn them on. It was that simple.

The initial setup was handled in-house - meaning, yours truly. All I had to do after firing them up was add the hosts to my existing vCenter server, migrate all of the VMs over to the new Hosts/Storage, and, once done, shut down and remove the old hosts from vCenter.

ROI is hard to quantify since we've never used anything else. That said, at least without it there would have been many thousands of dollars just for the licensing costs and appropriate support would have been even more than that. StarWind provides comprehensive support on everything, as long as you buy the hardware through them too.

I'd advise users to do their due diligence, however, StarWind's technology works as advertised, at a much lower cost than the native VMware solution. Their licensing is simple and affordable, and their support is impeccable.

We considered VMware's native vSAN technology and may have gone with it if I hadn't found StarWind while searching for alternatives.

If you are looking at a simple, affordable vSAN technology, you can't go wrong with StarWind.

We use the StarWind Virtual SAN in a HA stack. We then use readily available HPE servers (DL380DL - 26 disk) to be the hardware. This allows us to have reliable hardware with reliable software and no downtime. It also drives costs down to almost nothing compared to hardware-based SAN devices. 

Year after year costs are also down with not needing to keep hardware warranties up, due to parts being available easily. Overall, we have saved many thousands of dollars by going this way. We see no difference in IOPS or any other performance metrics. 

We have also tested the high availability a few times (once on purpose and a few not). It seems to work flawlessly.

We are able to scale our storage much easier and cheaper than we would with traditional SAN or NAS systems. 

The cost justification is very easy since the overall cost is literally support for the software. We do not keep any sort of hardware support since we can just buy hardware as needed from anywhere. This means that you have to have some knowledge of hardware if you are picking it out - or their support is more than willing to help. I like this as it allows me to pick out how resilient I want my system to be and how much I want it to cost.

The ability to use off-the-shelf standard servers to increase storage space is great. For example, we use Gen 9 DL380 servers with 26 bays. This allows us to migrate to newer hardware at any time without having to buy new shelves or head units of expensive SAN solutions (or even worse, have multiple SAN support contracts going at once in order to swing data between them). This also makes it so we can easily keep older data without immense cost to our organization. 

Training is also easy as it is just one system to learn.

We just need more integration with Veeam. Overall, I like the fire and forget model, so really there isn't an immense amount of things that I would request. 

Possibly some reporting via SMTP of some metrics would be nice to have. That said, quite honestly I get that from enough systems already and end up ignoring most of them. 

If this was something I was logged into every day then maybe I would request more features. Then again, I would be more concerned with its quality (we shouldn't need to log in daily). I'm not really sure what more to ask for.

We have been using the solution for around six years.

Been using the solution for six years and have not had it fail.

I have scaled quite large. It scales well.

Technical support seems responsive. We've only used them a few times.

Positive

We had three different systems (Dell PowerVault, HPE Lefthand, Lenovo NAS) and they were expensive to keep and more expensive to expand.

The setup takes about five minutes.

I implemented the solution myself. 

The ROI is almost immediate.

I'd advise new users to just do some homework on what they need. Pick out hardware that can support it and get a license. The setup would be about 5 minutes.

Yes, we looked at Dell PowerVault, HPE Lefthand, and Lenovo NAS.

The solution offers great ROI.

We decided on StarWind's Virtual SAN product due to the fact that it was a simple way for us to use vendor hardware to achieve SAN functions. 

It allowed us to implement a robust solution without needing to buy dedicated SAN hardware for the remote site.  

We set up a 2 node cluster using Dell servers and Dell-provided hard drives and used Starwind to create several redundant disks across the two hosts. This solution allowed us to enable High Availability across the hosts using the shared storage without the need to purchase dedicated hardware.

The biggest benefit was that it allowed us to provide SAN services on a limited hardware budget.  

We built out a pair of matched servers with vendor-supplied hard drives and were able to provide a fully redundant storage array between the servers. VM hosts can now provide high availability failover if either host goes down. Not needing to spend a huge amount for a dedicated solution was a plus and the system is easily expandable if we need to make changes.  

Their support team has been excellent in helping us throughout the project process.

Support was great and provided presale support for our test environment before the purchase and after to help us configure the product before it went into production.  

They have also been great in following up on our project and helping with other implementation issues.  

Being able to use existing hardware was a big factor in our purchasing decision and helped this project fit the needs of our client's budget. Using existing hardware greatly reduced the project costs and overall complexity of the solution.

The main issue we ran into was the documentation. We attempted to set up the product in our test environment by ourselves and ran into several areas of the documentation that were unclear to us.  

Starwind provides excellent pre-sale support and scheduled several meetings between our IT staff and their support team to review the configuration and answer questions. This helped immensely in deploying the software in our test environment and helped us to understand the product better. Support was always willing to help with any documentation that we were confused over and continued to follow up with us after the project went live.

I've used the solution for eight months.

The product appears to be very stable and robust.

The solution appears to be easily scalable and adjustable to fit future needs.

Vendor support has been very responsive and provided help with all issues we have encountered.

Positive

We did not previously use a different solution.

Setup can be complicated and the documentation is not always clear. Support from the vendor was needed in our test environment setup.

We used an in-house team with vendor support during the implementation. Support has been excellent and has followed up regularly with our team.

We did look at Dell and VMware SAN products as well.