StarWind Virtual SAN Reviews

StarWind is used as our primary physical server with nine VMs. This serves different locations around the US. 

One application is shared using RDS where as before it was being shared using individual pcs for each remote user. This caused major issues with data integrity.

Also with the two-node environment, not only are we benefitting from the redundancy, we are able to load balance between the servers. This allowed us to bring our hosted ERP environment in house. 

The price was right. It is very hard to beat this system! 

We had a very dated infrastructure. One that had been a hodge-podge over many years with no clear direction or future needs planning. 

I was brought on board to correct this and give us some growing room in the future. As the business continues to grow at this time, redundancy/DR planning became a significant focus as well.

StarWind, with a low-cost two-node HCA system, was truly turnkey.

With the redundancy and efficiency of the software and servers, we are running better than ever, with room to grow.

The ease of use of the system overall. If you don't understand something or need any help at all, support is there. I cannot speak highly enough to the value the support team offers. They are very knowledgeable and willing to help. They work on your time, not theirs. I agree with some other reviews that they can be hard to understand at times, however, they are more than willing to make sure you understand. 

The redundancy is a big factor. As a very small IT department, that gives us the peace of mind needed as well as knowing that support is there to help me through any glitches.

Though I have learned some of the nuances with the upgrading of firmware/windows/etc., it would be nice to have a more efficient method of doing so. Though truthfully, it's not bad.

I have had to call support to help me through some of the updates, so I know they are done right.

A missed SSD update caused a few headaches. That said, thanks to support, no data loss occurred, and considering the issue, we had minimal downtime.

Overall, I find StarWind above par and am excited to see what they think of next.

I've used the solution for 1.5 years.

Support is nothing but stellar. The support staff is very knowledgeable and willing to help.

Positive

The initial setup is very straightforward.

We implemented it through a vendor team. The experience was extremely positive!

The initial cost included setup, and it was genuinely turnkey. It would be hard to find a lower-cost solution that offers what Starwind offers.

I was hoping to implement a High Availability and redundant system without sacrificing performance or my budget. Looking at various HCI and vSAN solutions, the cost was a bit prohibitive.  

I really wanted my cake and to eat it to; however, VMware's vSAN offering and looking at a few HCI solutions (vXRails, Nutanix, etc.) just did not fit my budget. That is when I read a review on StarWind free vSAN, which got me interested, but I knew I wanted (and needed) support.

We set up a three-node cluster on new, identical servers with VMware's vSphere and added StarWind's vSAN product to expand our capabilities.

Our servers started out with 8 HDDs, and after production, we added 4 SSDs which StarWind assisted in getting online in the vSAN.

We have High Availability, failover, redundancy, and the ability to move workloads on the fly with no impact on the organization. It is great for patching and updates to the servers.

The ROI is great on this product.  We did have to upgrade our licensing to enterprise level as we surpassed the 8TB limit by adding additional storage.  Purchasing a three-year term helped bolster our ROI even further.

We did have a vCenter failure during an upgrade. StarWind support was able to get the systems back online and syncing with no data loss or impact on production (and even improve the installation by moving the critical StarWind components on the Boss Card).

I feel very confident in the support team's abilities.

First and foremost, StarWind has awesome support. You work with the same engineer throughout implementation or any issues.  

They explain the process of what and why they are doing whatever it is. You are not left high and dry when looking to implement the vSAN and can solve issues that may arise or even configure additional added storage.

The stability is great. The solution has been running with no issues due to vSAN itself. It is one of those "set it and forget it" types of systems. Perhaps this is a bad thing as you kind of do not think about it.

The documentation is good yet is still lacking in a few areas. I would love to see more comprehensive walk-throughs or perhaps even videos. With this being such a critical piece of infrastructure, I do not like to take chances. Fortunately, support will be there to help hold your hand or even perform the process for you, ensuring everything is working.

It would be really nice to have a documented "Best Practices" list to ensure you are doing everything you can to ensure stability and performance. I have to be a bit nitpicky; overall, there is not much I can really add.

We demoed the product in early 2021. We have been using it in production for over a year now.

It is extremely stable thus far. We've been running well over a year without any issues due to StarWind itself.

It offers great performance and has the ability to add additional nodes to your cluster.

I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues as quickly as possible. Not enough good things can be said about how they treat customers.

Positive

We used an MS 2008r2 Cluster many years ago. Prior to StarWind vSAN, were using static servers.

For a three-node cluster, the setup seemed complex. However, upon purchasing a license, StarWind's excellent support took over and created a PoC install for us.

We worked with the vendor team. They were great to work with. Over multiple days, you work with the same engineer, which is a great way to work versus getting transferred from tech to tech.

While you can add nodes later on, I would suggest really putting thought into how many nodes you want to start with, as networking can get challenging if you omit a good 10+GB switch.

I looked at a few HCI (Dell, vxRail, and Nutanix) and the VMware vSAN solution.  It was cost-prohibitive for me

I cannot say enough good things about the support this company gives; more companies need to model this.

We were looking to replace three to four physical hosts running 10-12 virtual servers with one solution requiring less maintenance and full high availability. 

We could have developed our own stack. That said, this was so turnkey and useful that it made the most sense. We now have two physical hosts with more power and high availability than all the previous servers combined. 

Support has an incredibly fast response to requests such as size increase of the SAN and installation software updates whenever we need them. 

This was a great implementation for a small to mid-size business. It allowed us to take advantage of all the Hyper-V features and live migrations without the expense of dedicated SANs. 

We can perform maintenance on either host during the day, and the users don't even notice a difference in performance. 

We survived a couple of facility power outages. However, due to the redundancy of the entire host, the HCA failed over quickly and accurately with no downtime. Support also helps us improve our infrastructure with the best practices of other organizations. 

There is immediate redundancy and HA without a huge amount of configuration - which is ideal. Their support was even better - with proactive monitoring and efficient setup and configuration changes. 

We recently upgraded the physical hosts and maxed out the memory and hard drive space, and their support team walked us through the upgrade every step of the way. There were no issues. Even with an older HCA we have plenty of room for future growth. 

We also can install security patches with no problems during the day instead of after-hours. 

Some of the new hyper-converged tools seem basic as a single pane of glass dashboard. However, they are constantly looking at improvements and updates. 

The actual interface is somewhat cryptic, so we wouldn't know what configuration changes to make. That is kind of the point. We have their full support, and we don't have to staff a Level 5 engineer to make large configuration changes. 

I would like to see more user-friendly dashboards in future versions. That said, they continue to release updates, so I'm sure that's on the roadmap. 

I've used the solution for three to five years.

StarWind vSAN is set up on our two host VMware ESXi systems. Each system is running a Linux VM for the vSAN storage and a Windows Server 2022 VM that runs the StarWind vSAN management software. 

The two hosts are connected on a dedicated 25GB backbone with a 1GB management network and a 1GB heartbeat network. ISCSI is run on a separate 25GB connection between the two hosts.

There have been zero issues with stability or downtime in the past three months. One of the servers experienced a random system crash and the vSAN was not affected and there was no downtime with the VMs running on the vSAN storage solution.

It was relatively easy to set up and the support was great. After purchasing the license, it was relatively simple to follow the StarWind documentation on their website.

It has allowed us to set up vSAN with ESXi without spending extra on an ESXi license or needing to buy a third host. This saved us thousands on initial setup costs and hundreds in licensing yearly.

An issue with one of the hosts caused the server to crash, however, our services and VMs running on the vSAN storage were not impacted. The storage implementation experienced zero downtime and behaved exactly how we wanted it to. 

vSAN implementation is straightforward and easy to setup. 

The support has been amazing and quick to reply. They also reached out and made sure that everything was setup correctly. Support quickly answered any questions we had and setup a screen share meeting to validate our install and give optimization tips. 

After the initial meeting, they reached out a few weeks afterward to double-check that their recommendations were implemented properly.

Their support did not try and upset anything and were very helpful and knowledgeable about their product.

Documentation could be a little more clear on what the most recent version of the documentation is. 

I had issues locating the documentation that applied to my version of StarWind vSAN. However, it was easy to follow and set up once I did locate the correct documentation.

It would also be helpful to provide the software download links with the documentation. I had to find the vSAN Linux VM and the vSAN management software in separate locations and with separate download links. It wasn't initially clear that the Linux VMs and vSAN management software needed to be installed. 

I've used the solution for three months.

It seems to work fine on our two host systems. It seems like it would easily be able to expand to a larger system. 

Customer service and support replied quickly and ensured everything was implemented correctly. They checked in and ensured we implemented all their recommendations so that we would have the best experience. 

Positive

We did not previously use a different solution.

It was easy to set up once we found the documentation.

We deployed it ourselves in-house.

The solution allowed us to have a high availability system without having to purchase additional hardware or support licensing.

If you email StarWind, they might give a discount on the licensing compared to what they list online. 

We looked at VMware vSAN.

When support reaches out, they're not trying to sell anything. They just want to ensure everything is set up correctly and you have a good experience! 

The primary purpose of the storage area network is to provide an active-active replicated SAN for Virtual infrastructure and file storage. This has replaced an active-passive infrastructure that relied on a competitive storage solution but was too old and inflexible to meet the company's growing needs. The active-active nature of the plan needed a reliable storage solution that could deliver over a large distance as such additional infrastructure was also needed. The outstanding support helped us achieve this goal. 

We went from an active-passive model. This has resulted in us being in a much better position. It has allowed us to meet business continuity needs; half of the infrastructure can go out of operation without impacting the business, or we can use this to perform planned updates and maintenance. 

StarWind SANs, along with their amazing support, really helped us achieve these improvements. When implementing this solution, we experienced firsthand how good the solution was; we applied some massive configuration updates without business downtime.

StarWind SANs provide fast and reliable storage. Migration from the old system has meant the storage is much faster now. In turn, this has improved our virtual infrastructure's reliability and access times.

StarWind SANs come with outstanding support. We decided halfway through to change the implementation in a major way, contacted their support, and found that they understood what we were trying to achieve and offered the best help and guides. Not only did they help us, however, they also provided remote assistance where necessary.

This currently relies on a virtual machine. This may be migrated to a container approach or integrated into the solution in the future. However, this isn't really a large area of concern. 

A better overall view of the different deployments could be beneficial, although this is difficult due to how flexible the solution is.  

You need to know what you are doing to get this set up. It could have a wizard-like setup for basic scenarios. This would need to be able to be skipped, however for advanced setups.  

I've used the solution for a few months.

We used to use Netapp and switched due to the cost and reliability.

We did look into a Netapp upgrade.

I'd advise others to use their support; it really is great.

The product is for clients who require high availability of their servers, from file servers and domain controllers, through to line of business applications.

I've done installations of two-node HA clusters running Windows Server Hyper-V. With the HA cluster we then ran virtual machines, both Windows Desktop, Windows Server, CentOS and Ubuntu. We have installed on pysical servers with both DELL PowerEdge and HP Proliant server hardware (Windows clustering requires exact server hardware to be matched - so two-node DELL, and two-node HP).

As an MSP, stability is important for our clients. StarWind's virtual SAN solution has allowed us to have an always-on architecture allowing survivability of hardware failure. We install it for all clients who need high availability of their virtual servers on-premise.

Given the high availability of the server cluster, we were able to reduce separate physical servers onto one hyper-converged cluster - this saved in OPEX and CAPEX costs immediately, along with licensing costs of the Windows Server licenses.

We have multiple sites running StarWindws Virtual SAN, which have been running for years without any issue.

The thing that impressed me the most about the product is the technical support from the vendor. Everyone knows the benefit of high-availability clusters, but setting one up and reading the documentation is an enormous task in itself.

With StarWind Virtual SAN and the installation support, we have high-availability clusters running within a couple of hours. This has been repeated over and over on many customer sites, so they have their process perfected in this regard.

The documentation could be clearer in terms of explaining the installation, although I will make two comments on this.

The high availability of virtual SAN is by its very nature not a simple drop-in thing, so the documentation will understandably be complex.

Secondly, the installation process is completely guided and done remotely by StarWind certified installation engineers, who handle all aspects.

Given the above, the only thing I can really say needs improvement is that I am not keen on the pricing per storage tier model, however, understand this is a common model charged.

I've done multiple client installations over five years.

No, there was no other solution that we have tried.

Consider how much space you will need as pricing is per node and data.

No, we found the price point compelling, which led to immediately trying StarWinds versus traditional SAN costs from DELL and HP, etc.

Overall it has been a great product and company to work with for the past five years and many more to come.

We have a two-node hyper-converged system set up. Our main electronic medical record system runs on top of this system. We can fail over to one host, which lets the virtual machines run on the other. We can perform maintenance and move the virtual machines back. As a medical facility, it's important for our products to be up and available. This system allows us to do that. We have plans to purchase an additional host this fall, which I hope to be able to add to the VSAN. I believe there's an additional purchase to do so, however, I'll look into that when we get closer. 

StarWind allows us to move virtual machines from one physical host to another, which greatly reduces the downtime required for maintenance. I've been with the organization for about four months now and came in not knowing anything about StarWind. To become better acquainted, I asked if StarWind would give us a 'demo' of our current system. They showed us how our configuration was set up and helped us make a couple of suggested changes. We have since restarted one of the hosts without any trouble on the StarWind side at all. 

It's very stable and is easy to use. The system failovers properly on its own without too much worry. Support has been amazing. I wasn't at my position last year, but we had a hard disk in a host machine fail last year. Through a series of unfortunate events, a VM failed. StarWind support helped the technician pull the system back up and even assisted with restoring the VM, something he didn't have to do. I've since read other accounts of service like this. The community and KB articles are also very valuable. In any event, I know I can get help with this system.

I'm actually really satisfied with Starwind. Their product and support have been top-notch. They even have a version that is free, though it is a command-line only. 

As for additional features, perhaps some integration in with systems like IT Glue.  A way to push the configuration into IT Glue in the event of an outage or just for documentation purposes would be nice.  

Overall, however, the product does what it is supposed to do. Adding features for the sake of adding something may not be terribly appropriate in this case. The system just plain works.

My organization has been using StarWind for several years now. I'm new to my company and have been learning how the product works.

We've had no stability issues with the product.

Currently, we have this running on two nodes, however, I believe it can be scaled up significantly. For our limited purposes, I have no concern about scalability.

Amazing! They've gone above and beyond with helping us when we had hardware issues last year and again this year when I asked for a demo of how things are set up.

Positive

We did not use a different solution.

While I wasn't around for the initial setup, I performed a handful of test installations to become more familiar. StarWind has a wonderful KB article that covers the process, step-by-step.

It's my understanding that it was all done in-house. The configurations are exactly as the KB article mentioned above has it spelled out.

We can keep our electronic medical record system running while we do maintenance. We've used Starwind for several years, so the investment has covered itself.

Pricing is simple. You can buy a support package that gives you access to updates to the software or you can buy premium support, which expands the time in which you can get help from the company.

I was not around when the decision to use StarWind came about. I don't know if there are other 3rd party vendors like StarWind. 

We were looking for physical tape backups to protect against DR situations but were concerned about the fact that it would require the manual intervention of changing the tapes and sending them offsite as we could easily forget. 

Luckily, I came across  Starwind VTL which is the same as having a physical tape library without the hassle of changing tapes. 

The whole process is automated and we have the option of choosing between multiple cloud storage providers such as Amazon, Wasabi, Azure, etc. It's been six months and it has been working well without any issue with the jobs completed within 24 hours which meets our RTO. 

In regards to the cost, we ended up saving a few thousand dollars as well due to the high cost of the physical tape library.

With Starwind VTL, it eliminates the need to manually change and remove tapes and schedule them for offline pickup which users would not have the time to do.  It is also cost-effective as having a physical tape library would cost thousands of dollars. 

In addition, the virtual tapes can be uploaded to the object storage of your choice with object locking/governance which gives you an extra layer of protection.  

Furthermore, having virtual tapes locally and on the cloud provides an additional layer of protection in addition to our normal backups that are performed. 

The cloud replication feature is most valuable as it copies the local virtual tapes from our on-prem storage to object storage where we can set object locking and governance.  This is a great feature in case something happens to our on-prem storage. 

Also, since it's virtual tapes, there is no manual intervention of changing tapes and scheduling them to take them offsite which is another additional cost. The support team is also good as they were able to resolve the majority of issues during the initial implementation.

There needs to be more visibility on how long the cloud replication will take as there is no current ETA.  

Also, there is no date/time column so you don't know which is the latest tape that has been uploaded to object storage.  

You also cannot search by tape name so you have to scroll through the tape list if you ever need to cross-reference.  

Another shortcoming is that the tapes do not remove from the list once they've been deleted via the retention policy so you would have to manually remove them.  

I've requested all of these in a feature request with their R&D so hopefully, they will be included in future releases.

We've been using this solution for over two years now.

We did not have a previous solution. This was an add-on solution to our existing backup solution.

The pricing is very reasonable compared to a physical tape library.  

We evaluated the physical tape library, however, it was too costly.

The initial setup will take time, however, their implementation team will assist all the way through.