SOTI MobiControl Valuable Features

Sahi Ibrahim SOUMAHORO - PeerSpot reviewer
Operation Manager at a construction company with 11-50 employees

The most valuable features are remote control, remote monitoring of the mobile phone data, GPS localization, automobile network management, identity management, speaker logging, and remote management of mobile content.

The way they manage data security is good because they have SOTI Identity, which we're using for identity management.

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Anthony Taylor - PeerSpot reviewer
Senior Technician, Global Retail End User Support at a wholesaler/distributor with 10,001+ employees

The graphical user interface is fantastic. I had a guy get me up and running in less than two hours, whereas there are issues with Microsoft Intune. You need an administrator proficient with Intune, and he has to create the groups. 

These groups trickle down to where the devices live and how they operate in terms of the QR codes and getting the APK into the system so we can manage the devices. SOTI is more accessible. 

The ease of access was awesome. The guys helping us out were pretty fluent in the product. I currently have two devices in a dashboard that we're testing, but the solution that they have is awesome. I like that it's a cloud-based based solution, and I think there will be some significant cost savings.

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JD
Works at a computer software company with 10,001+ employees

The company's support is the best. That'd be the number one thing. You don't play with such programs for fun. There is nothing great about any of them. They're tools, and they all do a lot. They all do the same thing. Some are better, and some are worse. In my opinion, what makes SOTI better than the others is their support. Their enterprise support is very attentive and very good.

In terms of features, the remote control feature is what I use the most.

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Buyer's Guide
SOTI MobiControl
March 2024
Learn what your peers think about SOTI MobiControl. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
BS
Consultant at Hema

The product has valuable features for device management controllers and geofencing. It helps in enrolling, managing, and relocating the devices quickly. It enables the functionality to stop once it goes out of the box beyond limit boundaries. It is a very useful feature from a security perspective.

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Mohamad Charara - PeerSpot reviewer
Manager, Development& Information Technology at a manufacturing company with 1,001-5,000 employees

The solution’s price is good because Google’s MDM costs 15 dollars while SOTI costs around two. The user experience is excellent because of the way you log in, move from one menu to another, and do the activity or the process.
According to price, stability, and features, SOTI is a good choice.

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Phuong Soksambo - PeerSpot reviewer
System Administration Unit Manager at a financial services firm with 1,001-5,000 employees

It is a mobile device management tool that we can control through the mobile device. So, it's the corporate device to control. So every user needs to use only the app, only the application since there's a way that we have set things. Hence, they cannot do anything besides that.

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Eric Joly - PeerSpot reviewer
Project Integration Engineer at Zetes

I appreciate the stability of the product, as well as its flexibility. It is easy to use, and many useful tools are available. I can do many things with it, which is valuable for my needs.

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Matteo Strangio - PeerSpot reviewer
Technical Officer at Strangio

The best feature is its compatibility with various device versions, such as Windows, making it work seamlessly.

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CG
Account Manager at a computer software company with 51-200 employees

SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life. So at the beginning of a shift, a client can look at all the places that just logged on and see how many of them have bad batteries. For example, if you see batteries that just came off a charger but they are under 80% charge when they should be fully recharged. They've also got a couple of new products. They have a software development app called SOTI Snap that lets users create Android applications

SOTI has a ticketing solution as well for help desk requests from different departments. They can track, take photos and generate new requests, then follow up on old requests. They can obviously close requests that have been fully managed and taken care of.

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SN
Site Lead - Lancaster Facility at a retailer with 1,001-5,000 employees

One of the most valuable features is the ease of moving items from one configuration to another; it's a Windows-like setup. Also, the admin console is very easy to manage and to move through.

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EO
Project Coordinator at a healthcare company with 51-200 employees

The feature I find most valuable within SOTI is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me.

Also, although they're Apple products, we don't use the Find My iPhone feature because that would require us to use so many fake numbers or come up with a list of numbers. SOTI has been super-helpful in helping us track where an iPad is and in knowing that we can remote-access it.

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Norman Chan - PeerSpot reviewer
Team Leader of the Mobile Solution at UDS Data Systems Limited

The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have.

The SOTI system architecture and requirements are more simple compared to Workspace ONE.

They have a script engine that's very good for engineer support.

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PK
Automation Specialist at a energy/utilities company with 501-1,000 employees

For us, the ability to connect with the driver at a moment's notice and support them in the field is paramount.

On a side note, it helps me set them up and manage them remotely. Without remote management, I'm not sure we could execute that, with that many trucks in the field. Our market area is Wisconsin, Michigan, all the way down to Florida. There's no other way, at this point in time, that I could think of how we would do it, other than having remote software. 

We stay with Mobi because of the functionality. It's amazing software.

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CarlosRodriguez3 - PeerSpot reviewer
Account Manager at WM Wireles Mobiel

It's a very complete tool.

We've had a good user experience overall. 

The licensing is simple. It's just one license to gain access to all of the functionality. Other competitors have different versions, like premium and standard, where some features are only available for one version. This isn't the case with this product.

There is a good "closed mode" where you can use only one application or certain chosen applications.

It is very fast. It's very responsive compared to other applications. 

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Mario Car - PeerSpot reviewer
Account Manager at Bidvest Mobility

The lockdown, application deployment, and various settings are the most valuable for me. 

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Amit-Sarkar - PeerSpot reviewer
Apple Mobility Service Manager at ZONES PVT LTD

SOTI MobiControl is the right solution for customers who want a reliable and low-cost MDM solution.

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RL
Director, IT Services at a manufacturing company with 10,001+ employees

The application deployment features are usually effective. Right now, that function is broken because Apple has some problem with its enterprise deployment. In general, it's very easy to push an app, to get updates out. We manage about 6,000 to 7,000 devices in it right now, and it's very easy for us to make sure that field users get their updates when they need them.

Back in Windows mobile days, SOTI was quite effective. That was one of their strengths. Unfortunately, Apple restricts most of the MDM providers to a limited set of features, so with SOTI it's more about the overall experience, the console, their willingness to jump in and help. The features that Apple does allow are device management and pushing apps.

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Nisar Ahamed - PeerSpot reviewer
Presales Specialist at BRILYANT DISTRIBUTION PVT LTD

We use SOTI MobiControl for managing Android device management.

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AH
Senior Analyst Service Management at a transportation company with 10,001+ employees

The remote control we have helps us a lot.

The solution offers great troubleshooting capabilities. This aspect saves us a lot of time and keeps us from having to instead get products shipped back to us.

The initial setup is pretty straightforward.

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KG
Senior Technical Support Engineer at Safe Project Pvt Ltd

The most valuable features of SOTI MobiControl include location tracking, geofencing, remote device control, and SOTI self-service mobile browsers. 

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SU
Senior Administrator at a computer software company with 10,001+ employees

The SOTI MobiControl Assist tool is very good for remote controlling devices for troubleshooting. SOTI MobiControl is very helpful.

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BM
IT Analyst at a manufacturing company with 1,001-5,000 employees

Among the valuable features are managing configurations of all devices and being able to remote into devices. That's pretty much all we use it for. We send out configurations for each site that has its devices. Each site has a different configuration, and SOTI manages each configuration for each site.

The remote control technology and screen sharing feature help us resolve issues faster. We primarily use them for Windows CE and Android right now, not iOS. These features are good. We like them.

We use the Lockdown Kiosk Mode feature on all of our devices. We use that so that the operators can't change any settings in the background, and so that the applications they run are immediately available to them. It's a good feature. The admin console is also good; no problems with it.

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JC
Senior Software Engineer at a retailer with 1,001-5,000 employees

One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are.

Obviously, the other one would be just how easy it is to deploy applications, and we pretty can much guarantee the applications are going to be set up as needed on our enterprise devices.

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Nizar Benslimane - PeerSpot reviewer
Director and General Manager at Teledyne

The most valuable feature of SOTI MobiControl is the feature to control what software is on the equipment that is authorized.

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DD
Mobile ITS Technology Manager at a logistics company with 1,001-5,000 employees

Deploying apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend. That's a huge feature for us. It has really changed the game in how we deploy things.

The other feature, that I have got to say is just leaps and bounds ahead of SOTI's competition, is the remote control feature. It's a true admin remote control, so we don't have to have somebody on the other side of the device allowing us access to the device. We can actually remote right in. If there are problems or errors or even if it's just a training issue with one of our drivers, we're able to pull up a tablet or phone and take pictures of it and we can actually videotape what's going on, on the device itself, and that's been huge.

We use it more than just for troubleshooting these devices. We actually use it for demos and to show people the technology that our company is capable of delivering. That's all from SOTI and it's been really great.

In the past, using third-party hardware and third-party applications, we weren't really able to do that. We could get a screenshot, a moment in time, but not actually see what the drivers were experiencing. We can actually see the driver interacting with the device itself. We can say “Oh, you're pushing the wrong button” or “Oh, that's not even the correct location." It's really helped us be more efficient, and allowed us to troubleshoot issues quicker. Before, we would have vehicles that sat for a day or two before technicians could get to them. Now, we can get to them right away.

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CD
IT Engineer at a transportation company with 5,001-10,000 employees

The most valuable feature is the remote support because there are plants here where IT staff is not present. We can use it to provide support remotely.

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it_user160866 - PeerSpot reviewer
Industry Analyst with 501-1,000 employees

Easily one of the most valuable features is the ability to give remote control support to Samsung Devices from Android version 2.3.6 and up. The Application Catalogue for deploying Google Play and Enterprise Apps is also excellent, as well as the secure content library for distributing files to devices in a secure manner. The ability to also remotely and silently install apps on mass to a device fleet is a great way of maintaining core app consistency and version control.

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NC
Software Developer at a construction company with 501-1,000 employees
  • It allows you to remote onto the devices. That's really cool.
  • Also, using SOTI MobiControl for file sync purposes. I've really enjoyed the use of the file sync when I'm administrating version control in my program.
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PV
CTO with 51-200 employees

There are many features that we use.

  • The main one is providing support through remote control of the phone.
  • Another feature we use provides a lockdown screen, which prevents remote users from starting or installing applications that are not officially supported by the company.
  • We also use it to deploy updates of our software remotely.
  • There are some additional features, like antivirus, that are part of the solution and are nice to have.

In a nutshell, those are the four main features that we use. The software has many more options which we don't use that often.

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Nizar Benslimane - PeerSpot reviewer
Director and General Manager at Teledyne

All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices and specify authorized or not software. The device configuration is then used under the supervision of the device admin.

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RM
IT Support Manager at a wholesaler/distributor with 201-500 employees

The most valuable features are remote control and geo-fencing.

The interface is user-friendly, once you get used to it.

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SB
CTO at a computer software company with 501-1,000 employees

Mobicontrol offers hundreds, if not thousands, of features on the same platform. Everything is available and on the platform and covers so many possible use cases. 

Mobicontrol is a very large platform for managing devices. It's cross-platform, and therefore you can use it with everything from Android to Windows Mobile, to Linux, to IoT, et cetera. We can manage everything with ease. 

There is remote control capability, which is very straightforward and you can access it without any configuration. We have hardware control over the device as if it's in the palm of your hands. 

You have different options for application deployments, whether it's directly using a package from the Play Store, or from the App Store.

The installation is very straightforward.

The platform is very user friendly. It's the best user experience there is on the market at this moment. That's my understanding based on the feedback I get from our customers here in the region. We had many customers using other solutions and they switched to SOTI Mobicontrol.

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RL
Team Lead, Store Systems Support - Digital at a retailer with 10,001+ employees

The most valuable feature is the fact that I can manage my devices remotely.

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MM
Head Of Information Technology at a outsourcing company with 201-500 employees

The most valuable features are visibility and remote access.

There is a built-in antivirus, although it is not currently available for Windows.

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JB
Admin at blogs.inc

Locking the device.

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it_user166965 - PeerSpot reviewer
Business Manager with 51-200 employees
  • Usability of the platform
  • Integration with special APIS for Android.
  • Remote Control in Android +
  • Scripts and Packages
  • Remote view for iOs
  • Adhoc Reports
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it_user159453 - PeerSpot reviewer
Siebel CRM Business Analyst at UniCredit Business Integrated Solutions
  1. File Sync Rules
  2. Registry editor for Windows
  3. Scripting
  4. Remote control
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it_user159831 - PeerSpot reviewer
Team Lead - Mobile Applications at a tech company with 10,001+ employees

Remote Control Devices, Creation of Packages, Deployment Rules, Setting devices Timezones/policies etc.

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TS
IT Analyst

I do use the whitelist and blacklist. The admin part, where I'm adding users, is not too bad. It's easy enough to use.

We would use Lockdown if someone lost their iPad. Fortunately, no one has lost one lately.

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TM
Associate Engineer - Infrastructure and Platforms at a tech consulting company with 501-1,000 employees

The product provides us with information about the incidents. It helped us block specific devices remotely.

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it_user692271 - PeerSpot reviewer
Business Manager

I find the following features most valuable: remote control, telecom expense, scripts and packages, tracking, geofences, and reports.

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NC
Systems Engineer at a tech services company with 51-200 employees

It is very reliable, and their support is excellent.

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Norman Chan - PeerSpot reviewer
Team Leader of the Mobile Solution at UDS Data Systems Limited

The menu is very user-friendly. SOTI helps manage special purpose devices for security. 

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it_user692283 - PeerSpot reviewer
Mobile Device Management at a transportation company with 10,001+ employees

Device location and the ability to remote into the devices is the most valuable feature.

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Buyer's Guide
SOTI MobiControl
March 2024
Learn what your peers think about SOTI MobiControl. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.