SOTI MobiControl Primary Use Case

Sahi Ibrahim SOUMAHORO - PeerSpot reviewer
Operation Manager at a construction company with 11-50 employees

I use SOTI MobiControl for enterprise mobility and remote control mobile device management. If a company has a lot of mobile devices, then they want to monitor all of the company mobile devices from the license. First, we have to register all of the mobile devices in the SOTI platform, and then we're able to manage the mobile content remotely. We're also doing localization to see who is using the mobile in the company. We're doing identity control, remote control, content management control, and surveys.

We use SOTI MobiControl to control and manage a survey. We used to give clients the area where they have to go and survey all the data from SOTI MobiControl. We've been using that tool in the database companion process.

We have some clients who request a proof of concept about the mobile they're using in the company. We make a proof of concept with them using SOTI MobiControl.

Most of the clients who request a proof of concept from SOTI also request on-premises installation from their own server because of data security and data responsibility in the data they're using. We have a client on the Ivory Coast that's the biggest company in the field of telecommunication and mobile devices, so they're more focused on securing the data.

We have two engineers who are using this solution in my organization.

We're using version 15.6. It's the latest version.

The solution is deployed on a private cloud. It can be deployed on-premises or on cloud.

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Anthony Taylor - PeerSpot reviewer
Senior Technician, Global Retail End User Support at a wholesaler/distributor with 10,001+ employees

I work for a global clothing manufacturer, and we currently utilize both SOTI MobiControl and Windows Intune. I am the senior technician in charge of retail hardware globally. We've got locations in EMEA, APAC, Latin America, and North America.

In my current project, I'm using SOTI. The retail environment uses Zebra TC 77 devices that are Intune. I have to wait for a guy in the UK to do his job, and he's stretched thin. Increasingly, I must step it up and become a mobile device manager. All these other guys who are high up in the tech team access Intune, but they don't provide me with the level of access I'm accustomed to as a systems administrator.

I'm not the administrator of Intune, so I must wait on the IT guy who manages it. These Intune guys are holier than thou, and I don't operate that way. Whatever they say goes because they're the Intune administrator, and they architect things the way they want or the way they have been taught in their certification program. That's just what got me to look into SOTI.

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JD
Works at a computer software company with 10,001+ employees

The company is a pharmaceutical company. They run plasma centers. It's like collecting blood, but they collect plasma instead. The whole process is operated through mobile devices. They can't gather plasma unless these mobile devices work. It's a way of logging the customer in, checking their plasma, and saying that this is done on the machine now. The whole process is managed with these mobile devices. SOTI MobiControl manages these devices, and I know where they are and how they're working. I need to make sure they have the right software. I can turn them on or off, and I can remote control them from the support perspective. I don't deal with the software that they actually run. I deal with the fixing of those. For example, if I was a cellphone company, I don't have anything to do with your conversations on your cellphone, but I can turn it off and on, or I can fix it for you. My role is similar to that.

In terms of deployment, it is dealing with mobile devices that are mostly Android, and they're all over the world, but the servers are all on-prem. There is a cloud solution, but we don't use it.

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Buyer's Guide
SOTI MobiControl
March 2024
Learn what your peers think about SOTI MobiControl. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.
BS
Consultant at Hema

Our organization relies on Android devices for critical business operations within the retail sector. These devices are used for managing stocks, handling barcode operations, and likely supporting various retail applications. Here, SOTI MobiControl helps us manage and provide security patch updates and maintenance support for devices.

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MustansirManasawala - PeerSpot reviewer
Information Technology Manager at TK Elevator

We use the solution for its lockdown feature for our devices. So, when we give mobiles to our on-field technicians, we want only our corporate application to work on it. We don't want them to install any unauthorized software on it so as to ensure the security of the device and the data. We allow only authorized applications to run on their devices with the solution's help.

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Mohamad Charara - PeerSpot reviewer
Manager, Development& Information Technology at a manufacturing company with 1,001-5,000 employees

I have almost 800 mobiles for our distributors. What we can lock is just what we call QOS mode. We limit them to specific functionality on the phone to minimize the risk. We control because our app is not published in the Google Play Store. We push the updates manually using SOTI. We use it for device management and application control on those devices.

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Phuong Soksambo - PeerSpot reviewer
System Administration Unit Manager at a financial services firm with 1,001-5,000 employees

We are using SOTI MobiControl to control our corporate devices, which we have issued to our field staff to do some application performance.

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Eric Joly - PeerSpot reviewer
Project Integration Engineer at Zetes

Our primary use case for SOTI MobiControl is remote management, software installation, and device management, among other things. It can eliminate the need for manual processes and reduce costs compared to doing everything manually.

By using an MDM tool like SOTI MobiControl, you can automate processes that would otherwise require manual effort, which can save time and resources. It can result in cost savings over the long term.

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Matteo Strangio - PeerSpot reviewer
Technical Officer at Strangio

It's used to manage the devices in our company.

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CG
Account Manager at a computer software company with 51-200 employees

SOTI is mainly used for managing mobile devices, like laptops, mobile barcode scanners, and mobile printers. It's used for security, OS updates, and monitoring. 

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SN
Site Lead - Lancaster Facility at a retailer with 1,001-5,000 employees

We use it for tracking RF units. Across the whole network, we have about 1,000 devices.

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EO
Project Coordinator at a healthcare company with 51-200 employees

We use it to track our iPads and for upgrading them with software upgrades.

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Norman Chan - PeerSpot reviewer
Team Leader of the Mobile Solution at UDS Data Systems Limited

I am a distributor of SOTI in Hong Kong.

This solution is most suitable for government companies.

SOTI is good for medium to large-sized companies. In Hong Kong, we have so many customers that the smallest customer in Hong Kong has about 10 users, and our largest customer has more than 32,000 devices.

One of the customers that we support is in the government sector. They are using Workspace ONE for 8,000 devices.

We mainly give them support on the MDM for Workspace ONE.

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PK
Automation Specialist at a energy/utilities company with 501-1,000 employees

We're a mobile refueling company. We go out into construction sites where they have fleet trucks. We do about 650 million gallons of fuel a year, and we have about 180 fueling trucks in the Midwest, east of the Mississippi. We use the Zebra MC67 devices, with software that we've purchased to control the truck when it distributes fuel to a semi or a reefer trailer or a large earth-moving piece of equipment. We do deliver to trains. All the fuel delivered is real-time to the end customer.

For us to manage that we have MobiControl, not only for setting them all up and connecting them, but also for managing and synchronizing files, and for our logistics center - which is the call center - to help the drivers change routes online in real-time. We remote into them and we make changes, or we make changes on our side and then we can watch what happens on the handheld. We walk through issues with the drivers, if they have issues on the handheld.

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CarlosRodriguez3 - PeerSpot reviewer
Account Manager at WM Wireles Mobiel

We mainly use it in transport, for example, in police and governemnt.

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Mario Car - PeerSpot reviewer
Account Manager at Bidvest Mobility

We are not the end user. We are the service provider, so we basically manage the customer's devices using SOTI MobiControl. We deploy the applications, we also implement the lockdown, and various other features.

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Amit-Sarkar - PeerSpot reviewer
Apple Mobility Service Manager at ZONES PVT LTD

SOTI MobiControl can be used to manage all types of devices, including Windows, iOS, Mac, Chromebook, and Android.

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RL
Director, IT Services at a manufacturing company with 10,001+ employees

Originally, our primary use case was to manage Windows mobile devices, Intermec ruggedized devices, and now our primary use case is iPhones.

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AH
Senior Analyst Service Management at a transportation company with 10,001+ employees

We primarily use the solution to support all of our mobile devices.

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KG
Senior Technical Support Engineer at Safe Project Pvt Ltd

We use the product to request location tracking. Customers require the ability to track their devices and monitor activities. Additionally, they often request specific reports. In cases where custom reports are needed, we coordinate with the support team to generate them.

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SU
Senior Administrator at a computer software company with 10,001+ employees

There are multi-purpose in which we are using SOTI MobiControl. We have barcode scanners and internet devices that are all running Windows. We have a lot of E-devices that we are using SOTI MobiControl for.

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BM
IT Analyst at a manufacturing company with 1,001-5,000 employees

We use it for managing our mobile devices.

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JC
Senior Software Engineer at a retailer with 1,001-5,000 employees

We use it for the management of our store mobile devices. We have 12,000-plus devices managed by SOTI. We actively deploy applications on a weekly basis, sometimes multiple times a week.

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Nizar Benslimane - PeerSpot reviewer
Director and General Manager at Teledyne

SOTI MobiControl can be deployed on the cloud and on-premise.

The solution is used for mobile equipment. The idea is to supervise them, configure them from a distance, and dispatch software and patch.

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DD
Mobile ITS Technology Manager at a logistics company with 1,001-5,000 employees

We're a privately owned transportation company and our primary use is our driver-to-dispatch communications. We use devices, managed through SOTI, that allow our drivers to receive their work for the day. We're people movers - we're not parcel movers - so we can tell them where our pick-ups and drop-offs are located. Primarily we're using it for para-transit, for disabled and elderly transportation. People who qualify for certain subsidized programs are able to ride in our vehicles and get to and from everyday locations, like the grocery store or the hospital. We provide that service and our direct line of communication is through the devices that SOTI manages.

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CD
IT Engineer at a transportation company with 5,001-10,000 employees

I'm using it with the handheld pocket devices from Motorola and Internic to provide remote support and employee packages. I also use it for tracking the devices.

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NC
Software Developer at a construction company with 501-1,000 employees

Our primary use case is version control. A secondary use case would be remote support.

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PV
CTO with 51-200 employees

The primary use is providing support to remote employees on mobile phones. We also use it to deploy software and updates to the phones.

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Abbasi Poonawala - PeerSpot reviewer
Chief Enterprise Architect at a financial services firm with 10,001+ employees

Our primary use case is to build patch management to use one particular tool. We can do auto patch updates using SOTI. SOTI has been well placed in terms of the number of endpoints it can handle. 

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Nizar Benslimane - PeerSpot reviewer
Director and General Manager at Teledyne

We are a solution provider, and we provide the SOTI solution for our customers. We have around 40,000 devices deployed on it. Normally, it is deployed on-cloud, but we also have some on-premises implementations.

It is mainly used for supervising devices such as Android and Windows mobile devices. It is used for asset management and configuration management as well as for authorizing the use of specific software in a device.

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RM
IT Support Manager at a wholesaler/distributor with 201-500 employees

We manage approximately 200 devices that are used in inventory management. This includes RF guns, as well as small tablets where you can capture signatures.

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SB
CTO at a computer software company with 501-1,000 employees

We can use the solution for everything. We are compliant with everything - whether it's MDM, EMM, EUM, whether it's for managing applications, concepts, access, et cetera. SOTI Mobicontrol has a part of the answer for all of these requirements.

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RL
Team Lead, Store Systems Support - Digital at a retailer with 10,001+ employees

We use it for mobile management of tablets and PDDs.

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MM
Head Of Information Technology at a outsourcing company with 201-500 employees

This solution is installed on all of our devices in the current work-from-home scenario.

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JB
Admin at blogs.inc

To secure mobile devices.

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TS
IT Analyst

We use it for MDM.

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TM
Associate Engineer - Infrastructure and Platforms at a tech consulting company with 501-1,000 employees

We use SOTI MobiControl for mobile device management for Android, Windows, and other platforms.

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NC
Systems Engineer at a tech services company with 51-200 employees

We are a reseller as well as a user of this solution.

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Norman Chan - PeerSpot reviewer
Team Leader of the Mobile Solution at UDS Data Systems Limited

In Hong Kong, we are the distributor for the government sector. We implement it on premise and in the cloud. 

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Buyer's Guide
SOTI MobiControl
March 2024
Learn what your peers think about SOTI MobiControl. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.