No more typing reviews! Try our Samantha, our new voice AI agent.
Darren Chaker - PeerSpot reviewer
InfoSec/Forensics/Countermeasures Specialist at DynCorp.
Real User
Top 10
Jul 10, 2017
Offers a three-click policy setup.
Pros and Cons
  • "Compared to the potential loss if a breach occurred, the little higher investment is worth protecting data."
  • "Pricing is a little more than similar products."

What is most valuable?

  • The software offers a three-click policy setup
  • There is no key management servers to install
  • The compliance and reporting features are simple
  • The option for self-service key recovery for the user or administrator is simplistic.

How has it helped my organization?

As part of security consulting, different projects and clients require different levels of security. For the last few years, I used Sophos high security routers. I have come to find the full disk encryption and enterprise management options in SafeGuard to rank very well.

What needs improvement?

I do not see very many downfalls, but I would recommend adding a few different encryption algorithms. For example, adding Triple DES, Blowfish, and Twofish, would only provide added value to the users. They could then decide how to secure the data they are using the product for.

For how long have I used the solution?

We have been using this solution for three years.

Buyer's Guide
Sophos SafeGuard
March 2026
Learn what your peers think about Sophos SafeGuard. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,837 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No deployment problems were encountered in any respect. Even using it on an Android phone was seamless.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

From single, high net worth people to a 430 person law firm, I have yet to hear a concern with scalability.

How are customer service and support?

Customer Service:

Customer service is very good. There have been no issues.

Technical Support:

The two times tech support was needed, we received great service.

Which solution did I use previously and why did I switch?

We did not try other solutions

How was the initial setup?

It was easy to setup.

What about the implementation team?

We did the implementation in-house.

What was our ROI?

Compared to the potential loss if a breach occurred, the little higher investment is worth protecting data.

What's my experience with pricing, setup cost, and licensing?

Pricing is a little more than similar products. However, the name and bullet proof security offered is superior once you get into the fine details of what the product offers.

Which other solutions did I evaluate?

We evaluated BitLocker and Symantec PGP.

What other advice do I have?

For high security routers, whole disk security, and enterprise management, Sophos is and will continue to remain a leader.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Darren Chaker - PeerSpot reviewer
Darren ChakerInfoSec/Forensics/Countermeasures Specialist at a security firm with 10,001+ employees
Top 10Real User

A revised review of Sophos SafeGuard by Darren Chaker

it_user8430 - PeerSpot reviewer
IT Administrator with 501-1,000 employees
Real User
Aug 8, 2013
Sophos SafeGuard: Custom Info Items for Absolute Manage

Whenever we implement new software, I try to include some tracking that can be used in Absolute Manage. Recently we’ve been working to get our Macs encrypted using Sophos SafeGuard full disk encryption. To make some reporting that is easy for our guys to use, I created two simple custom info items.
The first custom info item is for tracking the current encryption status of the Mac. This will list three different states of the drive including Not Installed, Encrypting, and Encrypted. This status will update in Absolute Manage every time inventory is taken of the machine, or you can force it by gathering inventory.

1 #!/bin/sh
2
3 #Check to see if SafeGuard is installed
4 if [ -f "/usr/bin/sgadmin" ]; then
5 /usr/bin/sgadmin --status | grep -A 3 "Volume info" | grep "| 0" | awk -F '|' '{print $5}'
6 else
7 echo "Not installed"
8 fi
9 exit 0

The second custom info item will show the last time the computer checked into the Enterprise console with it’s encryption status. We do our own tracking of the Macs using this field in Absolute Manage, but management does it’s tracking of both PCs and Macs in a separate central console.

1 #!/bin/sh
2
3 #Check to see if SafeGuard is installed
4 if [ -f "/usr/bin/sgadmin" ]; then
5 /usr/bin/sgadmin --status | grep "Last contact" | awk '{print $4, $5, $6, $7, $8}'
6 else
7 echo "Not installed"
8 fi
9 exit 0
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Sophos SafeGuard
March 2026
Learn what your peers think about Sophos SafeGuard. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,837 professionals have used our research since 2012.
Deputy Manager at ArcVac
Real User
Sep 18, 2023
A comprehensive solution that uses a policy-based encryption strategy
Pros and Cons
  • "The solution can be easily connected and it is very secure."
  • "Sophos should conduct some seminars to teach people how to use it and also to inform the users about what they should do in case of problems."

What is our primary use case?

It is being used as a firewall.

What is most valuable?

The solution can be easily connected and it is very secure. 

What needs improvement?

Sophos should conduct some seminars to teach people how to use it and also to inform the users about what they should do in case of problems.

For how long have I used the solution?

I have been using Sophos SafeGuard for three years.

What do I think about the stability of the solution?

I rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. 150 people are using the solution across three locations. Another fifty users will be increased in the next one or two years.

How was the initial setup?

The initial setup is straightforward and the deployment takes very little time. One or two staff members are required for regular monitoring and checking of the configurations. 

What about the implementation team?

The solution was deployed in-house. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good and now they offer three-year and five-year plans. After that, if one likes the service, they can choose the lifetime service. 

What other advice do I have?

I rate the overall solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2626200 - PeerSpot reviewer
Consultant Cyber-Security at a tech vendor with 51-200 employees
Consultant
Top 10
Jan 16, 2025
Central management simplifies encryption and strengthens ransomware defense
Pros and Cons
  • "It has a feature that allows only three files to be encrypted by ransomware before it automatically revokes the process."
  • "The solution is valuable as it offers protection against ransomware, with a feature that allows only three files to be encrypted by ransomware before it automatically revokes the process, and it provides one central console to manage file encryption and disk encryption, where I can manage both features and create templates to apply to other customers."
  • "I cannot think of any improvements right now."

What is our primary use case?

I use this solution as an endpoint protection technology. It is primarily used to protect endpoints.

What is most valuable?

The solution is valuable as it offers protection against ransomware. It has a feature that allows only three files to be encrypted by ransomware before it automatically revokes the process. What's beneficial is having one central console to manage file encryption and disk encryption, which are part of the Safeguard product. I can manage both features within one console and create templates to apply to other customers.

What needs improvement?

I cannot think of any improvements right now. 

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

I would rate the stability as a nine out of ten. I have never had any issues with this feature. Although sometimes some features of the endpoint protection have services that do not run, Safeguard is very stable.

What do I think about the scalability of the solution?

I'm unsure what scalability issues could arise with this solution since it involves BitLocker and disk encryption, which do not present much room for scalability.

How are customer service and support?

I would rate the customer service as a ten out of ten. I work very closely with Sophos. If I have a severe problem, the availability and response time are excellent. Even in urgent situations like dealing with the fire department, I received help within about 20 minutes, where a Sophos technician assisted us.

How would you rate customer service and support?

Positive

How was the initial setup?

I would initially rate the setup process as an eight to ten out of ten. The setup ultimately turns out to be perfect.

What's my experience with pricing, setup cost, and licensing?

I cannot compare prices precisely, so I would give it a five out of ten rating. I am uncertain. Sophos is slightly more expensive than some other vendors. A bundle might be an option for cost-conscious customers, similar to the Sophos Firewall licenses. Bundling could be a strategy to attract more customers.

What other advice do I have?

My overall rating of the solution is ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. consultant
PeerSpot user
Buyer's Guide
Download our free Sophos SafeGuard Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Sophos SafeGuard Report and get advice and tips from experienced pros sharing their opinions.