SolarWinds Server and Application Monitor Reviews

Helps us be more proactive instead of reactive.

AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint.

Mapping interactions between systems.

No issues.

No issues.

Customer Service:

Excellent.

Technical Support:

Good.

Microsoft System Center Operation Manager. Although SCOM was very powerful it was also very complex to setup.

Straightforward. After creating a service account that had proper permissions on the systems that were going to be monitored. The agent-less deployment was quick and very easy.

Usually, the Web/SSL based certificate expires for our UCS servers and we were unable to monitor them on timely manner. This feature from Solarwinds SAM helped us to monitor and alert whenever the SSL cert is going to expire on the server to avoid any downtime of the services running on the server specially on ADFS platform where we have Video conference,Webex, Office 365 and single sign-on services.

SSL Certificate Monitoring and Expiry Alerting

As per my view, Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL. Currently, it can be achieve through script writing but that is tedious and tough task to do due to scarcity of script writer experts.

None

None

Customer Service:

Very good.

Technical Support:

Very good.

Monitoring is one tool that everybody needs in corporate IT. There is no perfect tool at all for me. We choose the Solarwinds based on the simplication of managing the tool itself. Dashboard, management console, reports and alerts are the basic things that needed in monitoring. Solarwinds give an easy way how to use the out of the box and customized it based on our needs

Service monitoring - SAM (Solarwinds Application Monitoring) gives a very convenient way to manage the services of the server. It can monitor the service using WMI and SNMP. Tools give a wider choices to monitoring up to executable files currently running the server process. 

Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort. 

HTTP Monitor - Out of the box it can monitor the basic "get" command of the any website. 

Dashboard - It give a much detailed information of your services. Its very beneficial to easily decide for the capacity and resource management of the monitor node.

Any monitoring tools have downside and one I can say in Solarwinds it should improve to be fit the tool in enterprise grade level. The web console also tends to hang or crash. Also, the performance needs improvement.

Downside of the tools is the web console are hung or crash. It need to improve the performance.

We use SolarWinds for our agent base.

In terms of the integrations and correlations, there is a huge opportunity to merge all of these tools into one in terms of analytics. This is a missed opportunities in the SolarWinds site compared to other products out there. An additional feature that would improve this solution is the ability to complete root cause analysis. 

I have been using this solution for a couple of months.

SolarWinds is a very stable platform compared to others on the market.

This is a scalable solution. They have recently changed their architecture and now use horizontal scalable architecture using microservices.

It has been a while since I contacted the customer service team but when I have, their problem resolution and response times were good. 

The initial setup is not that straightforward. It takes approximately two to three days. 

I would rate the pricing for this solution a three out of five. 

We compared SolarWinds SAM with ManageEngine. 

I would rate this solution an eight out of ten.